Error: Product key has been revoked...after installing on my new MAC (employee download)

I am having issues installing Premier Pro CS6 for Mac.   I purchased this via the employee program with a link to download. When I insert the product code after running the install program, it says that the product key it has been revoked and to contact Adobe. I have used it in the past so I don’t know why it says that after I have already paid for it. I bought a new MAC so that’s why I want to install it on this computer.  Thanks. I look forward to hearing from you.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Isaac1425 you will only need to use the redemption code once.  Once you have redeemed the code the registered serial number will then be available under your account at http://www.adobe.com/.  You can find more details regarding serial numbers at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
For more information regarding the redemption code process please see Redemption Code Help.

Similar Messages

  • My Product Key Has Been Leaked

    I had to do a Windows refresh and now my product key is invalid. I contacted Microsoft and they said it has been leaked and I need to contact HP. Before I called them I contacted HP and they said I needed to contact Microsoft.  I am getting the runaround. I bought this laptop at a retail store and did not receive a disk. I found others with the same problem and it's being said that HP is using the same product key for multiple computers.  This is through no fault of my own and my warranty is up.  I need HP to give me a proper product key so that I will be able to get the Windows 10 free upgrade.I paid a lot of money for this laptop including the product key and it turns out it is not just mine. Who do I need to contact to get this taken care of?  Everytime I call HP I get someone in India and have a very hard time understanding them. This is unacceptable. I will NEVER buy another HP and telling everyone I know not to either.

    I was hoping that you could provide the case number to me.Ideally, if you have windows 8 pre installed (by hp) not the store, then the activation should work.I would suggest you to provide me the product number of your PC so that I can confirm if your PC goes pre-installed with windows.If you PC goes with Free DOS or Linux then a key cannot be provided. 

  • My laptop's windows product key has been rubbed off and faded away so where can i get it?

    due to usage my product key of windows 7 has been faded of so where can i get it back.... is there any command through which i can get to know my product key??

    You can use a 3rd party utility like ProduKey to find product key of your OS
    http://www.nirsoft.net/utils/product_cd_key_viewer.html
    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

  • Re: Satellite P - CD/DVD drive has been disabled after installing itunes 8

    *Help*! After installing itunes 8 my CD/DVD/RW has been disabled.
    This has happened before and I have restored it by deleting the upper and lower filters in the Vista registry but then itunes tells me that "The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing." and I am unable to burn anything from itunes.
    Does anyone out there know how to restore the CD/DVD/RW drive and retain the full use of itunes please?

    Have you tried to reinstall iTunes?
    Reinstall the old iTunes, reboot the computer and clean by using CCleaner. Then you can install the newest version of iTunes.
    If it doesnt work try to remove the upper- and lower filters again. Maybe you should do this after you have reinstalled iTunes.
    Last but not least, this could be useful for you:
    http://aps2.toshiba-tro.de/kb0/TSB84026P0000R01.htm

  • CS6 Error: The serial number you entered has been revoked. This product cannot be installed. HELP.

    The serial number you entered has been revoked. This product cannot be installed. HELP.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • I'm trying to install CS6 onto my new Mac.  However, the installer is saying that my serial number has been revoked.  HELP

    I purchased CS6 in June of 2012 and have been using it without a problem ever since.  I just purchased a new Mac however, and want to install my current version of CS6.  I downloaded the installer from adobe.com and am to the point of entering my serial number.  However, I am now receiving an error message stating that my serial number has been "revoked" and that I my product cannot be downloaded.  I have the purchase receipt and can provide documentation of the serial number and order number.  Will someone please help?

    contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • Error when build cube - A duplicate attribute key has been found when processing...

    Hi all,
    I got an error “Errors in the OLAP storage engine: A duplicate attribute key has been found when processing: Table…” when built new cube. It looks strange in my case. I created a small example to re-produce this error as below:
    I create a data source table as below
    AgencyName(varchar(50))-----MediaSpend(float)
    OE------------------------------------100
    Œ-------------------------------------200
    Then I create a cube base on this data source with a dimension AgencyName and 1 Measure MediaSpend.
    The error happened again. This look link a special case when ‘OE’ and ‘Œ’ existed in a dimension.
    Do you have any ideas on this?
    Thanks,

    Hi khoana,
    Here is a similar thread about this topic for your reference, please see:
    A duplicate attribute key has been found when processing:
    http://social.technet.microsoft.com/Forums/en-US/sqlanalysisservices/thread/7c72639b-a050-4243-9f1d-4da906e981d5/
    Regards,
    Elvis Long
    TechNet Community Support

  • Errors in the OLAP storage engine: A duplicate attribute key has been found when processing

    Hi dear MSDN Community,
    I am facing a problem while processing a cube with a customer hierarchy as follows:
    Global Account --> Main Customer --> Master Customer --> Customer
    The data comes from a flatted parent child table, that is, I create an extra column for every level of the hierarchy in the customer view. If a level is empty, then the value is filled with the previous value. Then I can use the property:
    HideMemberIf = OnlyChildWithParentName for the intermediate levels (Main and Master Customer)
    HideMemberIf = ParentName For the leafs (Customer)
    HideMemberIf = never for the root (Global Account)
    Consider this example:
    Then, for the root level I am using as the key the fields in yellow in order to avoid duplicates. However, I am getting the error message "Errors in the OLAP storage engine: A duplicate attribute key has been found when processing" while processing.
    I analyzed the query that SSAS issues to the server (select distinct ....) and I think it should work but it is still failing.
    I had similar problems with the intermediate levels but I was able to solve it using a similar procedure.
    Any help will be appreciated.
    Kind Regards.

    When are you having this error? While processing the dimension or during cube processing?
    http://blog.oraylis.de/2013/08/a-duplicate-attribute-key-has-been-found-during-processing-revisited/
    Please Mark This As Answer if it solved your issue
    Please Vote This As Helpful if it helps to solve your issue
    Visakh
    My Wiki User Page
    My MSDN Page
    My Personal Blog
    My Facebook Page

  • I'm receiving message peer's certification has been revoked (Error code:sec_error_revoked_certificate)

    When I try to sign into http://www.shopgoodwill.com I receive Secure Connection Failed screen,
    which say's Peer's Certificate has been revoked. (Error code:sec_error_revoked_certificate)
    I can't log in and on internet explorer I can log in please note I have www.shopgoodwill.com icon in my toolbar.

    I will phone them on monday when they are open and tell them about error message. Thanks for your help Joe. I recently allowed a person to
    remotely access my computer to help me SYNC to my new laptop and he stated I had some issues with my computer and paid him to fix.Do you think he could be trying to access information from my computer?Because
    I have gotten weird Emails to my account that weren't sent from my freinds contacts etc.

  • Tried to reactivate Photoshop and it said my serial number has been revoked??

    so i wiped my laptop because it was choc full of crap, and im trying to reinstall my creative suite that i got with my game design course, so i tryed going though adobe to get a serial but they said i all ready got one, so i fished it out of my gmail and when i tried to activate photoshop with it is said my serial has been revoked ??

    Error "The serial number is not valid for this product" | Creative Suite

  • RDLC Reports with Custom Font - Error HRESULT E_FAIL has been returned from a call to a COM component.

    Hi,
    I got an ASP.NET MVC (Razor View Engine and C#) application running on a Windows Azure Web Role.
    I use RDLC local reports to create pdf files with printable price tags with respective barcodes.
    I got it working on Azure after installing the barcode font (TrueType) using a start-up task. Recently, it stopped working without me changing anything related to this functionality.
    I'm getting the following error and so far I didn't find any solution. I know the problem is the barcode font because the pdf is generated well with a standard font like Arial. Also, it works perfectly with barcodes when running the app
    locally on my computer. 
    Error HRESULT E_FAIL has been returned from a call to a COM component.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: System.Runtime.InteropServices.COMException: Error HRESULT E_FAIL has been returned from a call to a COM component.
    Source Error:
    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
    Stack Trace:
    [COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.]
    System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) +0
    Microsoft.ReportingServices.Rendering.RichText.TextRun.ShapeAndPlace(Win32DCSafeHandle hdc, FontCache fontCache) +1450
    Microsoft.ReportingServices.Rendering.RichText.TextRun.GetWidth(Win32DCSafeHandle hdc, FontCache fontCache, Boolean isAtLineEnd) +30
    Microsoft.ReportingServices.Rendering.RichText.LineBreaker.GetLine(Paragraph paragraph, TextLine line, Win32DCSafeHandle hdc, FontCache fontCache, FlowContext flowContext, Single left, Single right, Single height, Stack`1 lineRunsIndex, Stack`1 lineRunsCharIndex, Int32 lineIndents) +266
    Microsoft.ReportingServices.Rendering.RichText.LineBreaker.FlowParagraph(Paragraph paragraph, Directions direction, Win32DCSafeHandle hdc, Single dpiX, FontCache fontCache, FlowContext flowContext, Boolean keepLines, SizeF flowContextSize, Int32& contentOffset) +768
    Microsoft.ReportingServices.Rendering.RichText.LineBreaker.Flow(TextBox textBox, Win32DCSafeHandle hdc, Single dpiX, FontCache fontCache, FlowContext flowContext, Boolean keepLines, Single& height) +617
    Microsoft.ReportingServices.Rendering.RichText.LineBreaker.Flow(TextBox textBox, Graphics g, FontCache fontCache, FlowContext flowContext, Boolean keepLines, Single& height) +182
    Microsoft.ReportingServices.Rendering.RichText.TextBox.MeasureFullHeight(TextBox textBox, Graphics g, FontCache fontCache, FlowContext flowContext, Single& contentHeight) +759
    Microsoft.ReportingServices.Rendering.HPBProcessing.TextBox.CalculateVerticalSize(PageContext pageContext) +467
    Microsoft.ReportingServices.Rendering.HPBProcessing.TextBox.DetermineVerticalSize(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors) +35
    Microsoft.ReportingServices.Rendering.HPBProcessing.PageItem.CalculateVertical(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, PageItem[] siblings, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors, Nullable`1 sourceWidth) +977
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.AddRowMember(TablixMember rowMember, Int32 colIndex, Int32 rowSpan, Int32 colSpan, LevelInfo childInfo, PageContext pageContext, Double updateWidth) +1104
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.CreateRowMemberChildren(Tablix tablix, TablixMember rowMemberParent, Int32 defTreeLevel, Boolean parentBorderHeader, Int32 parentRowIndex, Int32 parentColIndex, Int32 sourceIndex, Boolean resetContext, Boolean parentHasFooters, LevelInfo parentLevelInfo, PageContext pageContext) +4255
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.CreateRowMemberChildren(Tablix tablix, TablixMember rowMemberParent, Int32 defTreeLevel, Boolean parentBorderHeader, Int32 parentRowIndex, Int32 parentColIndex, Int32 sourceIndex, Boolean resetContext, Boolean parentHasFooters, LevelInfo parentLevelInfo, PageContext pageContext) +3657
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.CreateTablixRows(Tablix tablix, TablixMember rowMemberParent, Int32 defTreeLevel, Boolean parentBorderHeader, Int32 parentRowIndex, Int32 parentColIndex, List`1& pageStructMemberCell, Boolean ignoreTotals, Boolean& finishLevel, Boolean parentHasFooters, CreateItemsContext createItems, Double startInTablix, Double endInTablix, PageContext pageContext) +4341
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.CreateTablixItems(Tablix tablix, PageContext pageContext, CreateItemsContext createItems, Double startInTablix, Double endInTablix) +239
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.CreateVertically(PageContext pageContext, CreateItemsContext createItems, Double startInTablix, Double endInTablix, Double topInParentSystem) +374
    Microsoft.ReportingServices.Rendering.HPBProcessing.Tablix.DetermineVerticalSize(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors) +662
    Microsoft.ReportingServices.Rendering.HPBProcessing.PageItem.CalculateVertical(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, PageItem[] siblings, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors, Nullable`1 sourceWidth) +977
    Microsoft.ReportingServices.Rendering.HPBProcessing.PageItemContainer.DetermineContentVerticalSize(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors, Boolean resolveState, Boolean resolveItem) +496
    Microsoft.ReportingServices.Rendering.HPBProcessing.PageItemContainer.DetermineVerticalSize(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors) +281
    Microsoft.ReportingServices.Rendering.HPBProcessing.PageItem.CalculateVertical(PageContext pageContext, Double topInParentSystem, Double bottomInParentSystem, PageItem[] siblings, List`1 ancestors, Boolean& anyAncestorHasKT, Boolean hasUnpinnedAncestors, Nullable`1 sourceWidth) +977
    Microsoft.ReportingServices.Rendering.HPBProcessing.ReportSection.NextPage(RPLWriter rplWriter, Int32 pageNumber, Int32 totalPages, Double top, Double availableHeight, ReportSection nextSection, Boolean isFirstSectionOnPage) +1382
    Microsoft.ReportingServices.Rendering.HPBProcessing.Report.NextPage(RPLWriter rplWriter, Int32 totalPages) +384
    Microsoft.ReportingServices.Rendering.HPBProcessing.HPBProcessing.GetNextPage(RPLReport& rplReport) +437
    Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer.Render(Report report, NameValueCollection deviceInfo, Hashtable renderProperties, CreateAndRegisterStream createAndRegisterStream) +1021
    Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo, NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream) +93
    My source code:
    LocalReport report = new LocalReport();
    // Rdlc file path
    report.ReportPath = Server.MapPath("~/Reports/PriceTags.rdlc");
    // Data source
    report.DataSources.Add(new ReportDataSource("productsDataSet", dataset1));
    // Some parameters
    ReportParameterCollection reportParameters = new ReportParameterCollection();
    reportParameters.Add(new ReportParameter("currency", "EUR"));
    reportParameters.Add(new ReportParameter("precision", 2));
    report.SetParameters(reportParameters);
    // FileContentResult GenPdf(LocalReport report, string filename)
    return GenPdf(report, "Price Tags");
    Any help on this issue would be welcome and sorry for any grammar mistakes.
    Thanks in advance.
    Vitor Pinto

    Hi Vitor,
    Thanks for your posting!
    It seems that the error may have more than one possibilities. I recommend you could try to use the Azure remote debugger to debug your cloud service project on Azure instance. Please see this tutorials:
    http://blogs.msdn.com/b/cie/archive/2014/01/24/windows-azure-remote-debugging.aspx
    You could debug your code using the cloud service URL.
    And you could enable the Diagnostics feature for collecting Logging Data by Using Azure Diagnostics (http://msdn.microsoft.com/library/gg433048.aspx).
    Regards,
    Will
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • My serial number has been revoked

    I upgraded from CS5 Design premium to CS6 creative suite design standard (which adobe online store said told me, that I was allowed to to such an upgrade), and during typing my CS6 serial and then to qualify the update the CS5 serial it told me that it was NOT a qualiying product.
    I called Support, and they told me to click on the yellow field, and give me the number. I got a code to type, and it worked until around 30 days later... then Acrobat X Pro and Distiller stopped starting.
    I ran the acrobat cleaner, and did a reinstall of only Acrobat X Pro... It started... but prompted me to inter my serial number... I did that, but then i came up with this message:
    "The serial number you entered has been revoked. This product cannot be licensed. Please contact Customer Support...
    All the other programs from CS6 was still installed, only acrobat X pro was removed. And guess what... I also got the message that the serial has been revoked on Indesign, illustratoer, photoshop and bridge.
    So here I am... again.
    Please hurry.

    I called the support, and they fixed it with a new serialnumber.
    Thanks.
    Robert
    Fra: Romsinha [email protected]
    Sendt: 19. april 2014 18:26
    Til: Kolind Bogtrykkeri - Robert
    Emne: My serial number has been revoked
    Re: My serial number has been revoked
    created by Romsinha<http://forums.adobe.com/people/Romsinha> in Adobe Creative Cloud - View the full discussion<http://forums.adobe.com/message/6312729#6312729

  • InfoPath form, rich text fields, "There was a form postback error" InvalidOperationException, There has been an error while processing the form

    Using InfoPath 2013 browser enabled form.
    I am getting the above error on ALL Infopath Designed Rich Text fields, where the "Cannot be blank" attribute is set.
    To reproduce it, I create a custom list and custom list form with InfoPath 2013. I add 2 Rich Text fields and enable "cannot be blank". To raise the error, I put some data in the RT field. Skip to another field (so focus is changed and a postback
    occurs), then back to original field to delete the contents (to raise the validation).
    I originally thought it was associated with the HTMLCHKR.DLL not being registered (and I have re-registered it just in case), but the exception I get from the ULS logs reads (it is from a list AFTER I have re-registered the DLL):
    There was a form postback error. (User: 0#.w|myDomain\jc, Form Name: Template, IP: , Request: h t t p ://MyWebApp/MySite/Lists/rtAfterHtmlCHkrReg/Item/newifs.aspx?List=2212ff41-77b4-445b-931b-d7e538c9da91&Source=h t t p://MyWebApp/MySite/Lists/rtAfterHtmlCHkrReg/AllItems.aspx&RootFolder=&Web=3db49106-bdca-47bb-b4cd-a549d2d86aa7,
    Form ID: urn:schemas-microsoft-com:office:infopath:list:-AutoGen-2015-01-16T21:51:48:853Z, Type: InvalidOperationException, Exception Message: No content generated as the result of the operation.) 8cc5e09c-3665-903b-575a-faaac506c40a
    I noticed that errors associated with the HTMLCHKR.DLL not being registered would have some sort of COM exception (example: TYPE_E_LIBNOTREGISTERED or REGDB_E_CLASSNOTREG)
    I also should mention that this problem started happening about 3 weeks ago. We have extended the web application to handle HTTPS on the intranet zone (we had a reverse proxy project that did not eventuate) - would that cause something? How can I do further
    checking?

    Hi,
    I have done a test in my SharePoint, and I met the same issue with you.
    I created a custom list and custom list form with InfoPath 2013. I added 2 Rich Text fields and enabled "cannot be blank".  I put some content in the RT field, then delete the contents, I got the error message:"there has been an
    error while processing the form."
    Here is a similar post said that executing the command: regsvr32 "C:\Program Files\Common Files\Microsoft Shared\
    OFFICE14\htmlchkr.dll" will solve the issue.
    https://social.msdn.microsoft.com/Forums/en-US/eb2e0f6e-c8e4-4e92-ac5e-a09d72759eda/rich-text-field-error-in-webform?forum=sharepointcustomizationprevious
    But I just disabled "cannot be blank", and it solved the issue.
    Best Regards,
    Lisa Chen
    Lisa Chen
    TechNet Community Support

  • Fn+b keys don't work after installing Win7 Ultimate (HP Envy 14 BE)

    Fn+b keys don't work after installing Win7 Ultimate (HP Envy 14 BE)  --not able to use the Beats Speakers. Any software updates I need to install?
    This question was solved.
    View Solution.

    Hi Jim,
    You're welcome
    Is the version of Windows 7 Ultimate you have installed 32bit or 64bit?
    Open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers - do you see an existing entry for the IDT High Definition Audio CODEC listed here?
    There is an alternative IDT Audio driver you may wish to try on the following link.
    http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53281.exe
    Let me know if you get the same error with this version.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • When entering my phone serial number it shows "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."

    Hi,
    I had purchased an iPhone 5 last month and got the OS updated to iOS 7, yesterday.
    The data cable was of very bad quality and when I took it to the retailer for replacement, they said that its not covered under the one year warranty.
    Secondly, I have also been experiencing network coverage issues with this phone. So, I decided to contact apple care through the web. When entering my serial number/IMEI it says, "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."
    Does anybody have any idea what the reason behind this could be.
    - First time with iPhone and frustrated.
    Briju

    If you purchased the iPhone from Apple or an authorized Apple reseller,
    contact them for assistance. If you purchased elsewhere, go back
    to that retailer and get them to give you a new iPhone or your money
    back.
    If you have checked the serial number carefully and re-entered it
    and that gave you the same error message, contact Apple if purchased
    from Apple or authorized retailer; otherwise you have been scammed
    and need to pursue the matter with the business you obtained the
    iPhone from.

Maybe you are looking for

  • Camera Roll Sync

    My camera roll photos did not transfer to my 4s from my 3gs.  What did I do wrong. 

  • Backup - iPhone to MacBook Pro

    i've been using the iPhone for a year and use it as the primary place to put contacts.  I recently started to back up on my MacBook.  When I'm on the same wifi network with both devices, I want to update my contacts etc onto the MacBook with what I'v

  • How customize  messages in jsp pages in jhs 10.1.2.0

    Hi, How I can customize the messages in jhs application (10.1.2.0) - error message - successful transaction message 'JHS-00100: Transaction completed successfully! ' By example I call stored procedures from my jsp pages , but I dont display can messa

  • Stop(); not working. Movie clip is looping.(AS2)

    I have made a movie clip that needs to play till the last frame and then stop there, but not dissapear. Right now, as I am putting the command stop(); on the first frame of the movie clip and on the last frame too, nothing is changing, the movie clip

  • Clarification for nef vs xmp metadata

    I am learning Lightroon, and am attempting to understand how to maintain consistency between applications. If I understand correctly: On import, or on "Read metadata from file": If an .xmp sidecar exists, I assume Lightroom will read the .xmp, and ig