ERROR PROGRAM PAYING CREATIVE CLOUD

hi
desde hace 10 meses que estaba pagando por mi propia Adobe y hace 4 meses que dejé de trabajar de un día para otro Adobe Premier, Adobe Media Encoder. oscurece su interfaz, y me envía un mensaje de error. DEMANDA ES MUY RARO PORQUE LA CUENTA DE PAGO, PERO NO FUNCIONAN LOS PROGRAMAS. por eso decidí no seguir pagando.
características del error:
Problema Nombre del evento: APPCRASH
   Nombre de la aplicación: afterfx.exe
   Versión de la aplicación: 13.0.2.3
   Marca de tiempo de la aplicación: 53e06bec
   Criticando el nombre del módulo: ImageRenderer.dll
   Versión Módulo Error: 13.0.2.3
   Marca de tiempo del módulo con errores: 53e0584e
   Código de excepción: c000001d
   Excepción Offset: 00000000001f5382
   OS Versión: 6.1.7600.2.0.0.256.4
   Locale ID :. 3082
   Información adicional 1: 0f2e
   Información adicional 2: 0f2e4625c9946dee74ad73d4872f948e
   Información adicional 3: 05C1
   Información adicional 4: 05c1865944a037b49b5906cfe46ff9eb
ademans y alguien tendría algún e-mail donde alguien puede pretender contestar Sí?
comunidad gracias

my intel i5 processor, nVidia graphics Zotak Geoforce gt 640, MSI
motherboard, the problem is that there was a time that I use SI on my
computer (windows 78 64bit) which then is not the error. please help me
please.
2014-09-13 18:08 GMT-04:00 John T Smith <[email protected]>:
    ERROR PROGRAM PAYING CREATIVE CLOUD  created by John T Smith
<https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
- View the full discussion
<https://forums.adobe.com/message/6728134#6728134>

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