Error prompt LO 02012

Hi
when i try to use LiveOffice Connection to get data from Crystal Reports or WebI Universes into Xcelsius i always get an error:
Error while regenerating the report: LO 02012.
Does anybody know what to do?
I use XI 3.0 and Xcelsius 2008. and Excel 2007
When i use the LiveOffice Universe Connection there is no error, but i can´t see data in my excelsheet.
Thanks Thomas
Edited by: Thomas Essl on May 23, 2008 11:59 AM

Are you using Live Office within Xcelsius 2008, or outside of it?
It might be good to try isolating the issue - what happens if you try creating a Live Office connection in Excel, then importing the resulting xls file into Xcelsius 2008?  Does the Live Office Connection show up (Data -> Connections ... -> Add -> Live Office Connections.
The error code documentation is currently found here:
[http://support.businessobjects.com/documentation/product_guides/boexir3/en/xi3_error_message_guide_en.pdf|http://support.businessobjects.com/documentation/product_guides/boexir3/en/xi3_error_message_guide_en.pdf]
and that indicates possible connection issues.
Sincerely,
Ted Ueda

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