Error purchasing gem in Clash of Clans

I recently purchased a $10 iTunes gift card. But when I'm buying gems in Clash of Clans it shows that insufficient fund but when I checked my apple id it shows that I have the $10. Please help to purchase gem. Thanks in advance.

You can only use the US store if you are in the US, you are breaking the US store's terms of use if you aren't :
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
If you are trying to buy $99.9 worth of gems with $10 then it won't work.

Similar Messages

  • HT2736 Can't purchase gems on clash of clans cause there's a error connecting, need help

    Can't purchase gems on clash of clans cause there's a error connecting, need help

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have purchased gems on clash of clans and i haven't received my gems.

    I purchased gems on clash of clans, 20$ pack, and at first it was processing it and it wouldn't load or give me gems, so i closed it out and re opened it to see if it worked and it hasn't, so i thought it was my connection possibly lagging. and i ended up trying a few more times and still nothing. then i go to check my bank account to see if it purchased and it did.. spent 80$ and i still haven't received one gem. i have emailed super cell about this situation and from what i've read it takes about 6-8 weeks for them to respond. I really don't have the time to wait. I really would like to talk to someone who can help my problem. if possible i would like to be reimbursed. if not that's not to big. but if i cannot be i would like to receive my gems soon.

    Try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 i can not purchase gems from Clash of Clans application with my credit card, what happened?

    Dear Apple Support,
    I have a problem to purchase gems from Clash of Clans application from my ipad.
    is there something wrong with my credit card? there is still enough limit in my credit card, so what happens actually?
    please your verification.
    thank you

    Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

  • HT4009 I can't purchase gems in clash of clans

    It won't let me purchase gem in clash of clans it tells me to come here an get support what do I do or what is wrong?

    The message is telling you to contact iTunes Support, these are user-to-user forums. If you haven't gone to the link and contacted them then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1491 how do i purchase gems in clash of clans when it say to contact itunes support services? i have purchase before and now i am getting this message.

    how do i purchase gems in clash of clans when it say to contact itunes support services? i have purchase before and now i am getting this message.

    Click here and request assistance.
    (78071)

  • TS1702 how to purchase gems in clash of clans

    how can i use itunes card to purchase gems in clash of clans?

    If you are experiencing issues with this purchase...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How to purchase "gems" on clash of clans when getting the message please contact iTunes support services when trying to buy?

    How do I fix or make it able to buy gems on clash of clans when the message comes up "please contact iTunes support to complete transaction ? I have purchased before but it's not allowing me now. Would really love some insight on how to correct or fix the problem, thanks Ryan Hinger

    Have you considered doing exactly what it told you to do?
    Contact itunes support

  • How come I can't purchase gems from clash of clans?

    I want to purchase gemstones for clash of clans but they won't let my buy them. ,!

    What do you mean 'won't let me buy them', what happens when you try to buy them, if you are getting an error message then what does it say ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow user here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • TS1646 Problem of purchasing gems from clash of clan

    I tried to purchase a pile of gems from clash of clan this afternoon but it seem like it say "failed purchase please contact Itune support " after I press ok and it pop out "can,t connect to itune" I tried to search for answer but it failed , please help!

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can not purchase gems in clash of clans . They tend to ask me to refer to iTunes support . Please help

    I am not able to purchase any in app purchases . Both clash of clans and Paz 2 . They always ask me to contact support in iTunes . But I always get no answer .
    Btw I am using iPad mini
    Help !!!

    What did iTunes Support say when you contacted them ? If you haven't contacted them yet, or it's been more that 24 hours since you contacted them, then you could try contacting them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 i can not purchase Gems in Clash of clans, Please tell me know ?

    How can i purchase some Gems in-App Clash of clans, and now i have 14$ in Apple store. Help me please ?

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can not purchase Gems in Clash of clans, Please tell me ?

    my account is: [email protected] i have buy gems in game clash of clans but not complete, i have read message error "Please contact support itunes" , please help me ?

    How long ago did you contact Support ? If it's been more than 48 hours and you haven't had a reply (you've checked the spam folder as well as the inbox on your email account ?) then try contacting them again.

  • HT5622 I can not purchase gems from clash of clans game ! pls help!

    Dear Apple Support,
    I play game center Clash of clans , but i can not purchase gems from game.
    But i ready check my account have enough to buy.
    Pls help and advice.
    Thanks,
    Chantara
    [email protected]

    We are all iphone users just like you.
    Contact itunes support

  • TS1424 tansaction pending message continuously when trying to purchase gems in clash of clans

    cant purchase gems anymore..keep getting "please wait transaction pending"

    You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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