Error reinstalling Photoshop CS 5.1 (already have MC 5.5 installed)

I was having problems with Photoshop CS 5.1. I don't recall when they started, but I was unable to use any keyboard modifier keys (Ctrl, Alt, etc) for commands, and though I could click on items, dragging anything in photoshop would not work. I found some tips suggesting that uninstalling and reinstalling PS would correct the issue. However, I cannot reinstall the program after uninstalling it. I have restarted multiple times. Here is the error message I am getting when the install fails:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 4 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Any suggestions? I am at wit's end, and not being able to use Photoshop is really starting to become an inconvenience. For reference, I am on a Windows 7 64-bit machine and trying to install the 64-bit version of PS CS 5.1 from the CS 5.5 Master Collection.
Thanks in advance.

I am still having problems getting Photoshop reinstalled on my computer. I've been without it for almost two months now, with no indication of why it stopped working in the first place. Does anyone know what I can do to get it reinstalled?
Thanks.

Similar Messages

  • I purchased Photoshop CC but I already have Lightroom 5.1 installed. Do I need to re-install the Lightroom download that comes with the purchase of Photoshop CC?

    I have purchased Photoshop CC that comes with Lightroom 5. I already have Lightroom 5.1 installed and wondering do I need to install the Lightroom that comes with Photoshop CC 2014?  Thanks

    johnhawk666 wrote:
    As  you bought the CC plan of Photoshop plus Lightroom, you should uninstall your standalone copy of Lr as it may interfere with the correct working of the CC version, and install the CC version.
    I don't think that's true at the moment; the CC version of LR5 is identical to the stand-alone version, and it will interwork with Photoshop in the same way.
    However, when LR6 is released then that comes free with CC but not with the stand-alone version.  So you might want to follow johnhawk666's advice when LR6 is released, if you haven't done it by then, or you won't get the upgrade to LR6.
    By the way, uninstalling your existing LR5, then installing the CC version (via the CC app) shouldn't alter anything - your settings, catalog etc should be picked up by the new installation.  However, a wise person would back everything up first anyway, just in case!

  • When I click on apps in Creative Cloud (via taskbar icon) it shows only Photoshop CC as installed and Lightroom as something to be installed!  I already have LR 5.7 installed and this has been updated through CC.  I dont understand why it's now showing as

    When I click on apps in Creative Cloud (via taskbar icon) it shows only Photoshop CC as installed and Lightroom as something to be installed!  I already have LR 5.7 installed and this has been updated through CC.  I dont understand why it's now showing as it needs to be installed!?!?  It wasn't like this the last time I looked.

    Hi,
    Please refer to the help document:
    Apps panel doesn't show installed Creative Cloud apps
    Regards,
    Sheena

  • Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

    Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

    You're probably running into the servers simply being swamped. Thousands of people are all going for the software update at the same time. Give it a try again and if that doesn't work, then try plugging it into your computer and trying it that way.
    I didn't get a notion of the size, it doesn't seem to be as big as the 700 meg 5.0 update, but it did take me 20+ minutes to download via cable internet so it's a large file. That in and of itself takes a while.
    If you're trying to download it directly to your iPhone, you'll need to be on wifi since I'm sure it's well over the 20 meg file size limit for 3G.

  • Have been trying to download Adobe Air for a website I'm trying to access (Colonial Williamsburg). After the installation was finished, I went back to the website and it still said I didn't have Adobe Air. I tried reinstalling and Adobe said I already hav

    I have been trying to download Adobe Air for a website I'm trying to access (Colonial Williamsburg). After the installation was finished, I went back to the website and it still said I didn't have Adobe Air. I tried reinstalling and Adobe said I already have it on my system (Mac OSX 10.9). I can't find the app. I uninstalled, restarted, etc. and same results.
    Thoughts anyone?

    Lanakivee
    Try this it worked for me Pat Willener gave it to me off the site :
    I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
    Try this
    download the FP uninstaller from http://www.adobe.com/go/tn_14157
    close all browser windows, then run the uninstaller
    download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
    close all browser windows, then run the installer

  • I bought macbook pro and update my osx, i already have the codes and install mountain lion and its been 2 days now and still downloading mode

    i bought macbook pro and update my osx, i already have the codes and install mountain lion and its been 2 days now and still downloading mode

    Disable anti virus software.
    Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion as well as third party download managers.
    Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

  • HT4623 I already have ios 7.0 installed in my iphone 4S. Although the size of ios 7.0.2  shows only a few MB, but when i click update using from my itunes it shows it is downloading 1.19GB. Why is this ? Do i have to download 1.19 GB?

    I already have ios 7.0 installed in my iphone 4S. Although the size of ios 7.0.2  shows only a few MB, but when i click update using from my itunes it shows it is downloading 1.19GB. Why is this ? Do i have to download 1.19 GB?

    If you update using iTunes, the full iOS is downloaded. If you update directly on your phone, this is called a "Delta" update, & only the changes to the iOS are downloaded. That's why you see the difference you see.

  • I have the cloud and tried downloading Photoshop, it says I already have it, but I don't.

    I have the cloud, and I tried to download Photoshop, but it says that I already have it installed, but I dont. I have no idea what to do or how to do it! Please help!

    Use http://www.adobe.com/support/contact/cscleanertool.html to remove whatever you have already installed, then try again.

  • Can I download and install Photoshop CC if I already have Photoshop 5.5 installed

    So here's my question...I already have photoshop which came with my Web Premium package, but I was wanting to install Photoshop CC which I have recently subscribed to, If I do install Photoshop CC will it basically overwrite my current version?

    I do however appreciate your feedback, Thank You so much.

  • Can I get some sort of discount to download Photoshop CS5 if I already have the CD for it?

    Excuse me if this sounds like a silly question but I just wanted to make sure.
    I got a MacBook Air with no CD ROM. I already have Photoshop CS5 for Mac but it's a CD. Is there any way of transferring the Photoshop software to this new Mac with little or no extra charge?
    Thanks for reading this.

    You can download and install the trial version of CS5 for free at any time from:
    Download CS5 products
    The trial is the fully functional version but with a 30 day time limit before it stops working.
    You just need to enter your CS5 serial number to remove the 30 day time limit (so it keeps working indefinitely) and license it on your computer.

  • Need to reinstall Photoshop CS2 but it can't find a previously installed version so won't reinstall

    Photoshop CS2 told me there was a "major problem" and that I would need to reinstall the software to continue using it.
    So I used the installer CD, but it told me it could not install because there was already a copy installed, which would need to be removed.
    So I removed the old version and tried to reinstall but now it tells me it needs a previously installed version in order to reinstall.
    Adobe "customer service"chat  is 100% useless on this, referred me to the 800 #, been on hold for over 45 miinutes now, and no relevant topics found on "help" forums.
    For a multibillion dollar monopoly, you'd think they could hire a couple of customer service reps but I guess it's all DIY "support" here, so can anyone help?

    So, you are NOT trying to reinstall an upgrade, but a purchased version (not in an upgrade path from one version to the next)?
    If that is correct, there should be no request for a "previously installed version." That only appears when one is installing an upgrade.
    Are you installing from physical media (a DVD), or from a download?
    Sorry, I do not have an answer for you.
    Good luck,
    Hunt

  • Already have DVDSP4 - want to install DVDSP3 but not overwrite DVDSP4!

    Hi all,
    I already have DVDSP4 installed, but i have found that i can't export to MPEG2 from Final Cut HD. I would like to get this back on my 'export' list in Final Cut HD. Can i install DVDSP3 back onto my mac without overwriting DVDSP4?
    I prefer not to use Compressor, as i've wasted time on it before with some of the problems it comes with. Also want to have A-Pack on my machine.
    thanks
    Martin

    Works like a charm. Apple Supports says you can have multiple instances of Bootcamp. Win Server 2008 R2 is up and running, drivers installed (except issues with Bluetooth) and accepting Windows Updates and Service Packs.

  • Download Photoshop 7.0, I already have the serial number

    Hello,
    I owned Adobe Photoshop 7.0 and the file became corrupted. I still have the serial number. Shouldn't I be able to download another version, even though it's an older version without having to buy the new 7.0.1 update? This doesn't seem right otherwise.
    Thanks,
    Pam

    The earliest version offered for download by Adobe is CS2
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    That version has been offered to CS2 owners because the original CS2 activation server has been shut down.
    So CS2 owners can download a version of CS2 which does not require activation when the serial number given at that link is used.
    There should be no reason that owners of CS, version 7 (such as yourself) and earlier cannot also download CS2 since you are unable to install the version you have already purchased.

  • I need to uninstall and reinstall photoshop CS6 but don't have the uninstaller

    When I try to open Photoshop CS6 I get error 1: Please uninstall and reinstall the product. When I go to uninstall I get this message: "The alias “Uninstall Adobe Photoshop CS6” can’t be opened because the original item can’t be found." I don't know how or why the uninstaller would have been moved or deleted, but it appears to be gone. How do I uninstall without the uninstaller?
    running OSX 10.9.5

    Try the Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • Error reinstalling photoshop elements 10

    Issue: Deleted (don't ask why!) photoshop elements 10 . Installation disks think it is still installed but comes up with an error when it trys to remove the program in order to reinstall.

    is your issue resolved now?
    ~Surendra
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Maybe you are looking for

  • A problem in HTML

    Hi, when I am trying to copy some HTML code of a live web page, and paste it into a text file or into a new HTML file in Dreamweaver , when I want to view in Internet Explorer or Firefox it appears without the Images , that already exist in the origi

  • Java 3d Extension

    Hi , i m unable to run a java3d application .its giving err as "java 3d extensions not installed" plz help me solving it tnx

  • Version control bug

    JDev Team, a) The candidates tab of pending changes window lists the "JDeveloper project" files although I have "**/*.jpr" added to global ignore list. b) Incoming tab of pending changes window does not bring in changes checked into version control r

  • Mighty Mouse Will Not Function in Firefox / Lotus Notes

    I am accessing Lotus Notes through Domino Web Access Release 6.5.6. This is my only choice to get into work email. I am using the latest version of Firefox. I have the mouse set up with primary button on the left and secondary button on the right to

  • Hard Drive for Mac Pro

    I am looking for suggestions for another internal Hard Drive. I currently have 250GB and it is reaching its capacity. I would like to have another 320-500GB drive. No raid configuration, just another hard drive mounted on my desktop to store my VHS a