Error report when I try to use iTunes

Hi,
A few days ago I was trying to work out how to get a different modem to work with my computer. I got a friend to try to help me and we did a few things which didn't work. (I later bought a new modem which is working fine.) Either way it could be irrelevant as he assures me we didn't do anything to cause this.
Whenever I try to open iTunes (and, incidentally, QuickTime and Trillian, too), I get that annoying Error report window popping up (you know the one, where it asks you if you want to send an error report or not), and iTunes doesn't open. I uninstalled it and re-installed but no joy. I did a scan for viruses and got rid of a couple of things. Still no joy.
Can anyone help?!

Hello?! Just wondering when someone will answer my
question - I'm getting desperate! Thanks!
This worked for me!
http://docs.info.apple.com/article.html?artnum=302372

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