Error "Requires authentification" in DPS App Builder (2)

Error "Requires authentification" when trying to start DPS App Builder.
This discussion had already start yesterday, but this morning it is impossible to reply in this discussion (??!!!).
I don't know what !!
So I create a new one

GREAT NEWS !!!
We connected our acrobat.com account with Safari.
On our dashboard when we had clicked on DPS App Builder on the left, Safari offered to save us from Apple Developer account !!!!
And when this recording was made, DPS App Builder no longer ask any questions !!
When we connected with Firefox on our acrobat.com account and we clicked on DPS App Builder, any proposed registration had been sought by Firefox.
Effectively, we had not yet registred our company with Apple Developer.
So, the problem seems to be in the registration with Apple, and apparently, DPS App Builder doesn't want to be launched if this registration is not yet made.
Well, now DPS App Builder works normally
Thanks for your help.
I hope that this discussion can help someone else who will be blocked with DPS App Builder.
(PS : can you inform me if this blocking is known in Adobe DPS development team ?)

Similar Messages

  • Error "Requires authentification" in DPS App Builder

    Hi everybody.
    WHat is the cause of the error "Requires authentification" when trying to start DPS App Builder ?

    GREAT NEWS !!!
    We connected our acrobat.com account with Safari.
    On our dashboard when we had clicked on DPS App Builder on the left, Safari offered to save us from Apple Developer account !!!!
    And when this recording was made, DPS App Builder no longer ask any questions !!
    When we connected with Firefox on our acrobat.com account and we clicked on DPS App Builder, any proposed registration had been sought by Firefox.
    Effectively, we had not yet registred our company with Apple Developer.
    So, the problem seems to be in the registration with Apple, and apparently, DPS App Builder doesn't want to be launched if this registration is not yet made.
    Well, now DPS App Builder works normally
    Thanks for your help.
    I hope that this discussion can help someone else who will be blocked with DPS App Builder.
    (PS : can you inform me if this blocking is known in Adobe DPS development team ?)

  • Error messages related to DPS App Build

    First I received an error:
    "Build does not contain the correct beta entitlement"
    I tried to upload my Build again.
    This led to a new error message:
    "ITC.apps.assetvalidation.PURPLE_APP_FRAMEWORK_AND_APPEX_ARCHITECTURE_MISSING.error.messag e"
    I don't understand what either of these errors mean or how to fix them.
    I'm trying to submit my first App and this is very disheartening.
    There seems to be some buzz that these errors are due to Apple's most recent update.
    Has anyone else out there run into these errors and more important, is there an easy fix?
    Thanks!

    Hey, tried uploading my first DPS app since August 28 and got rejected. I edited my folio and re- created the app, did the hole process again and today I uploaded the new app thru App loader. Everything was ok, but as soon as I clicked the review app in itunes connect, and the status changed to: "Waiting for review" Got an itunes Email saying this: ..."REDUNDANT BINARY UPLOAD - there already exists a binary upload with build version '32.0.0.8.99116' for train '1.0.7'... Once these issues have been corrected, you can then redeliver the corrected binary."...
    I am completely lost, I don't know how to solve this issue, don't know what steps to follow and im in desperate need of help. The app is a magazine and they've been waiting its launch since September 1st.
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  • Error when starting DPS App Builder - Application not found

    WTF folks.
    This morning I open my document (CS5) and it says I have to update my folio tools (needless to say i hate it to be forced to do an update before I can start working).
    Well, I do an update, both tools (Folio Builder and Producer Tools).
    Now there seem to be some changes, I cant refresh my folio via menu anymore. When choosing the new "build app"-option I get an error :
    "An error occured while starting DPS App Builder. The DPS App-Builder Application was not found" (translated).
    German original version: "Beim Starten von DPS App Builder ist ein Fehler aufgetreten. Die DPS App Builder-Anwendung wurde nicht gefunden."
    Any Solutions? Where to get the mysterious "App-Builder Application?"
    edit: refresh is now only possible inside the folio it seems.

    App Builder is nothing but a new name to Viewer Builder. Download it from DPS Dashbaord.

  • DPS APP Builder Error Code 1

    Hello,
    I'm getting an Error Code 1 message when trying to download the test APP from the DPS APP Builder. I've tried re-building the document (a process that takes almost 8 hours in my case as our APP features 110 articles including almost 1000 images), updating it, generating new certificates and any other workaround mentioned in a previous discussion about this same subject. Nothing worked for me.
    The only workaround I haven't tried is deleting the folio from ~/Library/Preferences/StageManager.BD092818F67280F4B42B04877600987F01 11B594.1/Local Store/dmp.
    Apparently, there's nothing called "StageManager" in my MacBook Pro. Not in this route neither in any other route.
    Any idea about how to solve this? (if possible without re-building once again the whole document) We can't wait until the error code 1 bug is fixed in future Adobe updates as we need to submit the APP to Apple next week.
    Thanks for your time.

    Anyone can help??
    Update my latest experimental results.
    I found that issue was folio package related.
    Because when I use another folio package to the same app item in App Builder, this error message does not appear.
    But the original package in exchange, this error information occurs.
    Are there helpful to solve this problem?

  • I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

    I have a Single-App subscription to the Adobe Creative Cloud.
    According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
    As a Creative Cloud member, do I have access to Digital Publishing Suite?
    Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
    When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app. 
    I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
    Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
    Thanks,
    David

    Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
    I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
    I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
    This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
    Thanks again for the assistance.

  • I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

    I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

    As Bern510 says, you'll need to recreate certificates that are valid. I suggest following our step-by-step publishing guide, which walks through how to obtain certificates correctly.
    http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf
    Neil

  • I cant login to DPS App Builder. Get this error: ERROR This account does not have permission to access App Builder. Learn more about how to resolve this problem.

    I cant login to DPS App Builder. Get this error: ERROR This account does not have permission to access App Builder. Learn more about how to resolve this problem.

    Then you either need to:
    1) Sign up for Creative Cloud so you can build a Single Edition app. Be warned though: this approach will no longer be valid as of May 1st when we retire support for Single Edition in Creative Cloud, and Single Edition apps are only on iPad devices.
    2) Sign up for a full DPS license. You can request pricing information by filling in Adobe | Request for consultation.
    Neil

  • Can anyone help with this error code# 2038. I can't install the DPS App Builder?

    I keep trying to install this Adobe Air file and it will not install. Any help?
    Thanks,
    WM

    Neil,
    Funny... I don't seem to have the DPS App Builder in my Applications folder. Is there somewhere else it might exist?

  • I'm subscribe creative cloud membership, but the individual membership limits to produce iPad only app. How can I solve this problem? DPS app builder is not showing ipad iphone option, and membership is requiring enterprise subscription.

    Hi,
    I'm operating digital publishing company, and I'm an individual subscriber of CC.
    When I use DPS app builder for making ipad+iphone app, the DPS is only showing iPad option as default.
    And it's not possible to enroll Newsstand app either.
    How can I make ipad+iphone app which is fully supporting newsstand?
    Is it possible upgrading from individual to professional/enterprise subscriber?

    You will need at least a professional DPS account. Creative Cloud allows only single edition iPad apps.

  • Please Help "DPS App Builder"

    Please Help
    I am using the "DPS App Builder" I.
    Processing of the end, it will show the error after you click the button to create APP.
    It can not proceed message "Unable to connect to server. Verify the network settings, please try again" contents of the error that is out.
    My computer has been connected to the Internet.
    I have tried many times, but it will be the same error.
    Why not?

    Additionally, have you quit app builder and re-opened? There was one error (it might be this one) that requires you to do so, otherwise you'll just get it indefinitely.

  • How to move an App from one mac to DPS App builder on another mac

    When I try to download the Developer app, after adding new UDIDs to the provisioning certificate, I get an error stating the app was built on a different machine. Everything works great when completed from the original Mac that I did the build on. (this was created on a "freelance design" machine and now needs to move to the company machine. I have tried to delete the app and start over, howeve the "Delete" option is grayed out. Using the single edition app.

    If you are a Creative Cloud subscriber, you would need to have InDesign Installed on the new Mac. Then you need to click on 'Create App' from Folio Builder Panel in InDesign on the new Mac. That will launch DPS App Builder and embedd the folio in your App. So bottomline is that you need to do this process on the new Mac.
    If you however purchased DPS Single Edition ($395) you may export the Folio from Folio Producer and then import the folio in DPS App Builder and continue buliding the App.
    I can delete the app for you, send me your DPS App Builder id and App name via Private Message.

  • How to delete an old app in DPS App Builder?

    Hi,
    I was wondering how to delete an old app in DPS App Builder when the delete button is inactive?
    I had purchased a single edition and build an iPad App. After download the Developer app from DPS App Builder and tested on my iPad, I'd found some page number errors so I'd created a new app. Inorder to activate app, I need to insert the serial number. But it says "this serial number already been redeemed".  Is it because I already use it to build the old app? If so, how to delete the old app because the delete button is inactive for the old app but the new one?
    Thank you so much for your kindly help, really appreciated!!!

    You need to call product support and have them reset your serial number. In the future you should test your content thoroughly using Adobe Content Viewer before building your app with the serial number. We make it rather painful to update when you are using a serial number for single edition
    Neil

  • DPS App Builder - "custom-icon-disabled-png" not found

    Hi,
    just tried to upgrade one of our Amazon/Android Apps to v26.  After pressing "Create App" (but in German), I go this pesky little error message
    After re-assigning all icon images still the same error message.
    Anybody who can shed some light on the issue?
    Regards
    Benjamin

    I have had the same problem.
    After reassigning all icons splash screens and zip files I got the same message.
    I quitted the DPS App Builder and have updated the App again without reassigning the icons, ... again.
    After that everything went fine.
    Maybe you try to do the same.

  • DPS App Builder Download Issue

    I guess I hijacked another thread, but I should have posted this separately since the issues are different. Here is my problem.
    I am a CCloud subscriber.
    In my case, I have do not have any sign-in errors with the Builder...The App building process "works" for a Single Edition App, but then on the final screen nothing is listed under "Downloads." Under App Details it says : Activate App, App Type: Built-in Single Edition App. When you click Activate it gives this message: Activate your Single Edition app by purchasing a serial number from the Adobe Store.
    What's going on?
    Any help would be appreciated.

    Ok, here's what I will suggest.
    Drag and drop DPS app builder to trash
    Empty your trash
    Reboot your machine
    Launch InDesign and go to the "help" menu and check for updates.
    Make sure Indesign is on the latest update
    Re-download the latest version here https://digitalpublishing.acrobat.com/SignIn.html
    Login to your folio builder panel with your credentials
    Click and highlight your folio and go up to the flyout menu and click "create app"
    Let me know the new result

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