"Error retrieving xml file from database"

Hello All,
I have installed and configured planning with Shared services. While I try to create an instance in Configuration Utility by entering the Instance Name, Host Name, Port (8300) and Click "Next", I get this error -
*"System failure:Error retrieving xml file from database".*
My RDBMS is - SQL Server 2005
OS - Windows 2003 Server
I am unable to work on planning for few months due to this error.. I would sincerely appreciate if someone can provide me a solution for this..
Thanks much,
Varma.

Hi,
Ive seen this before.
If this is a new environment could you create a blank database and configure it as your System database? Then try again and you should be fine.
I think you may have some invalid entries in your sys database.
Seb
www.taysols.com.au

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  • Product Instance Registration Error Message: "System Failure: Error while retrieving xml file from database"

    Hi Planning installation Gurus,
    Did u get any luck to resolve this problem as i am also facing same problem "Error creating instance" during install of Planning 9.3.1. i tried 30-50 times reconfiguration every time same problem..
    OS: Vista Premium
    SQL Server 2005
    Essbase:9.3.1
    Error Message: "System Failure: Error while retrieving xml file from database"
    Details of error:::::::::::::::::::::::::
    at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
    Can not get JDBC connection for SYS external changed actions.
    Can not get JDBC connection.
    java.lang.NullPointerException
    at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
    wn Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
    Can not get JDBC connection for SYS external changed actions.
    Can not get JDBC connection.
    java.lang.NullPointerException
    at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
    wn Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
    Can not get JDBC connection for SYS external changed actions.
    Can not get JDBC connection.
    Pls provide Solution

    Hi John,
    though i am trying with SQl server authentication with different user but still status is same of planningSystemDB.properties
    SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
    SYSTEM_DB_URL=jdbc:hyperion:sqlserver://neeraj-PC:1433
    SYSTEM_DB_USER=windowsAuthentication
    SYSTEM_DB_PASSWORD=CAFBAEFNBGEAABHEDOADFKADACBGBIFHBLCDFBAFFH
    SYSTEM_DB_CATALOG=plandb
    SYSTEM_DB_TYPE=SQL
    INSTANCE=
    my steps:
    Using SQL Server Management Studio
    Changed Widows authentication to SQL server authentication mode
    In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
    On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
    In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
    In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
    On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
    In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
    To restart SQL Server from SQL Server Management Studio
    To enable the sa login by using Management Studio
    In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
    On the General page, you might have to create and confirm a password for the sa login.
    On the Status page, in the Login section, click Enabled, and then click OK.
    In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
    On the General page, you might have to create and confirm a password for the sa login.
    On the Status page, in the Login section, click Enabled, and then click OK.}}}
    anything else should i change.................

  • Product Instance Registration Error: "System Failure: Error while retrieving xml file from database"

    Hi S9 installation Gurus,
    Please try to resolve this long awaited issue with Planning installation as this is purely configuration related issue.
    Detail of Problem:-
    After Susessful configuration of
    1) Foundation Services (Hyperion Shared Services)
    2) Essbase administration services
    3) Essbase Server
    4) Hyperion reporting and analysis
    5) Planning -----> Product options, Register with shared services, configure database, deploy to application server (Appache)
    Error Point: when i tick ckeck box in front of Product instance registration
    click next
    create instance
    click next
    instance name-Plan1
    Web tier host name: my machine name (neeraj-pc, as i installed locally all component of hyperion)
    server port: 8300 (system suggesting)
    tick on active instance
    click next
    Error Pop Up "System Failure: Error while retrieving xml file from database"
    Details of PlanningSystemDB (file :- \Hyperion\common\config\PlanningSystemDB.properties)
    SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
    SYSTEM_DB_URL=jdbc:hyperion:sqlserver://neeraj-PC:1433
    SYSTEM_DB_USER=puser
    SYSTEM_DB_PASSWORD=GGAKFJ
    SYSTEM_DB_CATALOG=p1db
    SYSTEM_DB_TYPE=SQL
    INSTANCE=
    Note: puser (SQL Authenticated user)
    Thanks
    Kumar
    Edited by: user10385300 on Dec 4, 2008 5:44 AM

    This has been resolved at :- Product Instance Registration Error Message: "System Failure: Error while retrieving xml file from database"
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Error while retreiving xml file from database

    Hi-
    I am trying to configure Planning and getting the following error message at instance configuration step:
    "Error while retreiving xml file from database"
    We looked at PlanningSystemDB.properties, changes server name to its ip, reinstalled planning, made sure both auth methods are selected (sql server and windows), created new relational repository.. still the same error.
    Here is the contents of the configtool error file:
    (Dec 11, 2008, 04:36:44 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    (Dec 11, 2008, 04:37:09 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    (Dec 11, 2008, 04:38:41 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    (Dec 11, 2008, 04:39:07 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    (Dec 11, 2008, 04:39:12 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    (Dec 11, 2008, 04:39:22 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    (Dec 11, 2008, 04:40:46 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to authenticate user = admin
    (Dec 11, 2008, 04:41:05 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to authenticate user = admin
    (Dec 11, 2008, 04:48:28 PM), com.hyperion.cis.DBConfigurator, ERROR, Invalid SQL statement: begin transaction IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_PROPERTIES]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_PROPERTIES IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_APP_CLUSTER_DTL]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_APP_CLUSTER_DTL IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_APPLICATION]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_APPLICATION IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_DATASOURCE]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_DATASOURCE IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_CLUSTER]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_CLUSTER IF EXISTS (select * from sysobjects where id = object_id(N'[HSP_ACTION]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSP_ACTION IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_PI_INFO]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_PI_INFO commit begin transaction CREATE TABLE HSP_ACTION ( ID INTEGER NOT NULL IDENTITY, CONSTRAINT PK_HSP_ACTION PRIMARY KEY(ID) , FROM_ID INTEGER, TO_ID INTEGER, ACTION_ID INTEGER, OBJECT_TYPE INTEGER, PRIMARY_KEY VARCHAR(255), ACTION_TIME DATETIME ); CREATE TABLE HSPSYS_CLUSTER ( CLUSTER_ID INTEGER NOT NULL, NAME VARCHAR(255) NOT NULL, DESCRIPTION VARCHAR(255), CONSTRAINT PK_HSPCLUSTER PRIMARY KEY(CLUSTER_ID) ); CREATE TABLE HSPSYS_DATASOURCE ( DATASOURCE_ID INTEGER NOT NULL, NAME VARCHAR(255) NOT NULL, DESCRIPTION VARCHAR(255), APP_ID INTEGER, RDB_SERVER_URL VARCHAR(255), RDB_TYPE VARCHAR(255) NOT NULL, RDB_CATALOG_NAME VARCHAR(255) NOT NULL, RDB_USER VARCHAR(255) NOT NULL, RDB_PASSWORD VARCHAR(255), RDB_DRIVER VARCHAR(255) NOT NULL, ESS_SERVER VARCHAR(255) NOT NULL, ESS_USER VARCHAR(255) NOT NULL, ESS_PASSWORD VARCHAR(255), CONSTRAINT PK_HSPDTASRC PRIMARY KEY(DATASOURCE_ID) ); CREATE TABLE HSPSYS_APPLICATION ( APP_ID INTEGER NOT NULL, NAME VARCHAR(255) NOT NULL, DESCRIPTION VARCHAR(255), DATASOURCE_ID INTEGER NOT NULL, CONSTRAINT FK_HSPAPP_DSID FOREIGN KEY(DATASOURCE_ID) REFERENCES HSPSYS_DATASOURCE, VERSION VARCHAR(255) NOT NULL, CONSTRAINT PK_HSPAPP PRIMARY KEY(APP_ID) ); CREATE TABLE HSPSYS_APP_CLUSTER_DTL ( APP_ID INTEGER NOT NULL , CONSTRAINT FK_HSP_APP_ID FOREIGN KEY (APP_ID) REFERENCES HSPSYS_APPLICATION , CLUSTER_ID INTEGER NOT NULL, CONSTRAINT FK_HSPCS_CLID FOREIGN KEY(CLUSTER_ID) REFERENCES HSPSYS_CLUSTER, CONSTRAINT PK_APP_CLSTR_DTL PRIMARY KEY(CLUSTER_ID, APP_ID) ); CREATE TABLE HSPSYS_PROPERTIES ( PROPERTY_ID INTEGER NOT NULL, OBJECT_ID INTEGER NOT NULL, PROPERTY_NAME VARCHAR(255) NOT NULL, PROPERTY_VALUE VARCHAR(255), CONSTRAINT PK_HSPPROP PRIMARY KEY(PROPERTY_ID, OBJECT_ID, PROPERTY_NAME) ); CREATE TABLE HSPSYS_PI_INFO ( XML_FILE NTEXT NOT NULL ); commit
    (Dec 11, 2008, 04:50:32 PM), com.hyperion.planning.PIRegistrationPanelManager, ERROR, Exception :Error while retreiving xml file from database.
    Thanks for any help.

    After spending 2+ hrs with Hyperion Support nothing got resolved.. Just to give more background on this problem, we originally reconfigured all Hyperion components to use different SQL server, that is when the problem started happening as soon as we got to Planning Instance Configuration. Could this be the situations when old server name is still somewhere in the system?.. Could this be Shared Services problem.
    Here is another quote from SharedServices_Security.log
    2008-12-12 15:08:48,249 [http-58080-Processor1] WARN com.hyperion.css.spi.impl.nv.NativeProvider.getHierarchicalRoleTree(Unknown Source) - Exception getting Child Roles in hierarchy due to Illegal or invalid id.dflt passed in. Please check the argument.
    2008-12-12 15:31:18,121 [main] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
    2008-12-12 15:31:29,808 [Thread-8] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.resolveCircularDependency(Unknown Source) - INFO: Time to resolve circular dependency on the Cache for provider: DIPORTAL is : 0
    2008-12-12 15:31:29,808 [Thread-8] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.refreshProviderCache(Unknown Source) - INFO: Time to build Cache for provider: DIPORTAL in millis is : 1016
    2008-12-12 15:31:30,823 [main] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /F:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
    2008-12-12 15:31:41,229 [http-58080-Processor4] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
    2008-12-12 15:31:41,229 [http-58080-Processor4] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
    2008-12-12 15:38:01,938 [main] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
    2008-12-12 15:38:13,454 [Thread-8] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.resolveCircularDependency(Unknown Source) - INFO: Time to resolve circular dependency on the Cache for provider: DIPORTAL is : 0
    2008-12-12 15:38:13,454 [Thread-8] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.refreshProviderCache(Unknown Source) - INFO: Time to build Cache for provider: DIPORTAL in millis is : 813
    2008-12-12 15:38:35,453 [main] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /F:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
    2008-12-12 15:42:09,776 [http-58080-Processor3] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
    2008-12-12 15:42:09,776 [http-58080-Processor3] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
    2008-12-12 15:42:09,776 [http-58080-Processor2] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
    2008-12-12 15:42:09,776 [http-58080-Processor2] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.

  • System Failure:-Error while retreiving xml file from database

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    - <ROW num="7">
    <DNAME>RESEARCH</DNAME>
    <ENAME>SCOTT</ENAME>
    <SAL>3000</SAL>
    </ROW>
    - <ROW num="8">
    <DNAME>RESEARCH</DNAME>
    <ENAME>JONES</ENAME>
    <SAL>2975</SAL>
    </ROW>
    - <ROW num="9">
    <DNAME>SALES</DNAME>
    <ENAME>ALLEN</ENAME>
    <SAL>1600</SAL>
    </ROW>
    - <ROW num="10">
    <DNAME>SALES</DNAME>
    <ENAME>BLAKE</ENAME>
    <SAL>2850</SAL>
    </ROW>
    - <ROW num="11">
    <DNAME>SALES</DNAME>
    <ENAME>MARTIN</ENAME>
    <SAL>1250</SAL>
    </ROW>
    - <ROW num="12">
    <DNAME>SALES</DNAME>
    <ENAME>JAMES</ENAME>
    <SAL>950</SAL>
    </ROW>
    - <ROW num="13">
    <DNAME>SALES</DNAME>
    <ENAME>TURNER</ENAME>
    <SAL>1500</SAL>
    </ROW>
    - <ROW num="14">
    <DNAME>SALES</DNAME>
    <ENAME>WARD</ENAME>
    <SAL>1250</SAL>
    </ROW>
    </ROWSET>
    Thank you for some help.
    Nelson Alberti

    Hi,
    I wrote a general ABAP program which can be configured to grab contrent from an URL and post that content as a new PI message into the integration adapter .... from that point on normal PI configuration can be used to route it to anywhere ...
    It can be easily scheduled as a background job to grab content on a daily basis etc ...
    Regards,
    Steven

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