"error: Runtime requested this application to terminate in an unusual way. Contact the application's support team".
This occurred when opening .exe from downloads folder. Files extracted and things looked good but-----.
Thank you Dawn3296edging that was helpful and answered a lot of questions for possible causes.
At this point it would be very beneficial if we can see a screen shot of the error in question. Can you post a screen shot to this thread please?
Similar Messages
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I can't install the trial version of Adobe Acrobat because the AdobeDownloadAssistant.exe will not run. I get this error:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I completed the trial questionnaire & all seemed well. Can anyone help?Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Am running 10.9.4 OSX on an Intel iMac
Error message from the package says Sorry... "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance"
Would really appreciate any help,
Thanks!Installing AIR | Adobe Flash Professional Team Blog
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Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X -
I also tried starting Safe Mode and disabling add-ons. No joy.
Several attempts and downloading and installing had same result over a couple of weeks. All other computer functions ok, Firefox 3.6xx works fine.Addendum to prior message: Windows 7 on vanilla Lenovo laptop.
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Can someone tell me why is this appearing when i try to download the free trial of Adobe Acrobat pro XI ?
Hi jorki,
Please see this thread: Adobe Download Assistant is misconfigured?
It sounds like you just need to download the trial from a different location.
Please let us know how it goes.
Best,
Sara -
Has anybody seen this in Mac OS 10.10?
Ok, just Acrobat XI Pro? Nothing else? (I've seen talk of this message, but for different Adobe products).
And was Acrobat XI Pro ever installed before? -
Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.
Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
photoshop elements 10 won't start. Message is. 'Runtime error. Application has requested the runtime to terminate in an unusual way. Please contact support team for more information' 'microsoft Visual C Runtime Library. How do I fix this or can I just uninstal and then re-instal (without losing my spare licence that I want to use elsewhere) It is a PC not a Mac
See if anything here helps:
Troubleshoot C++ runtime errors | Adobe products | Windows -
On opening A.8, I get this error message "Runtime error (VisualC ) This application has requested to terminate in an unusual way. Pls. contact the app's supoort team." This happens on opening .pdf file or opening the application.
XP. Yes, it was working fine. When I open Control Panel/Add or Remove
programs, Acrobat isn't listed (Creative Suite 3 and 2 Flash Players,
and an Acrobat Reader that I installed yesterday show up, but no
Acrobat). Acrobat 6 and 8 appear in Explorer under Program
Files/Adobe.??? Thanks. -
I randomly get this error message "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support."
Here's a picture of it. http://i48.tinypic.com/35hradh.jpg
It doesn't tell me what application or process is responsible. :/
It pops up randomly when I wait long enough. It will pop up even if I don't have anything open and I just leave my computer to idle. When I close it or click okay, windows explorer gui will crash and restart. I can still use the computer after this without
restarting but again if I wait long enough it will occur again. I've look around and tried many solutions but nothing has worked.
I've tried a full virus scan, and malware scan with no luck. Tried the registry cleaner from CCleaner and doesn't fix it. I've ran it in safe mode and the error didn't seem to occur or maybe I didn't wait long enough (30-40 minutes). I've tried a SFC
scan and nothing comes up as wrong. I've done a cleanboot several times with no help. I can't do a system restore since the latest restore point is on the same day that I got the error unfortunately.
When the error occurs the pop up window is from Microsoft Visual C++. I've tried uninstalling and reinstalling Microsoft Visual C++ for my 2010 versions but with no luck. I've uninstalled the recent programs that I installed and no help either.
In the event viewer, it shows that there is an error and the source is an application error. The details are...
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: msvcrt.dll, version: 7.0.7600.16930, time stamp: 0x4eeaf834
Exception code: 0x40000015
Fault offset: 0x0005620a
Faulting process id: 0x980
Faulting application start time: 0x01cdf12d86b1dd89
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
The event that always follows after this one is always a Windows Error Reporting Log.
Fault bucket 2836122452, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Explorer.EXE
P2: 6.1.7600.16768
P3: 4d6878c3
P4: msvcrt.dll
P5: 7.0.7600.16930
P6: 4eeaf834
P7: 40000015
P8: 0005620a
P9:
P10:
Attached files:
C:\Users\Dennis\AppData\Local\Temp\WER2815.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Dennis\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_4dd84d182b87996cc0ddaff5b22f2f6085c2259_10063f95
Analysis symbol:
Rechecking for solution: 0
Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
Report Status: 0
I checked the process that the error message window links to and it is explorer.exe but I'm not sure what I can do since it's an essential windows file and I can't just delete it.
Anyone have any ideas what is going on?
Thanks.Hi ,
Do you remember if you have installed some software prior to this issue?
Delete programs you never use.
If the issue reoccurs in Clean Boot, but works fine in Safe Mode, the cause may be the disabled hardware drivers. You may narrow down the
causes in Device Clean Boot.
Device Clean Boot
=================
1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
2. Expand "Sound, video and game controllers".
3. Right click on your sound card and then click "Properties.
4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices
such as video adapter are not available to be disabled.
Tracy Cai
TechNet Community Support -
PSE 9 was running fine but will not start now and I get the following message: This application has requested the Runtime to terminate in an unusual way.
I have an HP Desktop running XP Professional and tried Restore but it didn"t help. I was just going to uninstall and re-install but I can't get in to deactivate.See if anything here helps:
Troubleshoot C++ runtime errors | Adobe products | Windows -
I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
Wouldn't apple check before releasing new version, I see so many people with same issue..its such a waste of time for everyone now to fix it.
Is there any other way to fix before I try to un-install everything and re-install back?Hello iTunes_Bad_Update,
The following article provides information and troubleshooting steps that can help get iTunes back up and running.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I can't download the itunes on my PC , have it before but now appear a note like this:
RUNTIME ERROR
PROGRAM C;/PROGRAM FILES (X86)/ ITUNES/ITUNES.EXE
R6034
AN APPLICATION HAS MADE AN ATTEMPT TO LOAD THE C RUNTIME LIBRARY INCORRECTLY
PLEASE CONTACT THE APPLICATION SUPPORT TEAM FOR MORE INFORMATION
WHAT I NEED TO DO?
THANK YOU
RODRIGOClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99467) -
How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh
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