Error SAP auto-update to windows 7 64bits

Hi
I am using SAp 7.30 patch 11 with instalation server 9.0.59.0
When I tried install this release in windows 7 32bits / windows 8 32bits it is working well.
BUT when i tried install in windows 7 64bits and windows 8 64bits the insttalation screen disappear.
I build a new single file without Automatic workstation update and it is working well for 64bits. I think that the problem is AWUS to 64bits windows.
I need install it in 64bits environments. please, can help me?
log erro message:
11:54:34 NwSapsAtlC  1 
|-----SAP JNet -- Hidden! --
11:54:34 NwSapsEngn  1   Complete Component Collection: 150 Components
11:54:34 NwSapsEngn  1E  Component '{41D37BB1-B482-41BC-A1A4-B3662A55A021}' required on server has definition missing Error message: The data is invalid. Error code 0x0000000d (13).
11:54:34 NwSapSetup  1   Engine execution failure.
11:54:34 NwSapsEngn  1   Engine: Shutting Down Installer
11:54:34 NwSapsEngn  1   Engine: flushing memory
11:54:34 NwSapsAtlC  1   UI-Manager: Flushing memory and resources
11:54:34 NwSapsEngn  1   Engine: flushing memory
11:54:34 NwSapsEngn  1   This Engine Instance lasted 53.868 seconds
11:54:34 NwSapsAtlC  1   UI Manager deleted
11:54:34 NwSapsEngn  1   DM Deleted
11:54:34 NwSapsAtlC  1   DE Deleted
11:54:34 NwSapsAtlC  1   StringTable released
11:54:34 NwSapsEngn  1   Engine Deleted
11:54:34 NwSapsEngn  1   EngineContext released
11:54:34 NwSapsAtlC  1   StringTable released
11:54:34 NwSapsEngn  1   SapSetup Workstation Engine Library Unloaded
11:54:34 NwSapSetup  1   ------------------------------------------------------------
11:54:34 NwSapSetup  1   Return-Code: 48
11:54:34 NwSapSetup  1   ------------------------------------------------------------
11:54:34 NwSapSetUI  1   SapSetup UI Library Unloaded
11:54:34 NwSapsAtlC  1   SapSetup ATL Common Library Unloaded

Please,  run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
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    =X====== M/10.1.82.76 2010-08-17+02-21-26.890 ========
    =O====== M/10.1.82.76 2010-09-27+01-07-11.625 ========
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    =X====== M/10.1.82.76 2010-09-27+01-13-30.875 ========
    =O====== M/10.1.85.3 2010-09-27+01-13-30.937 ========
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    =O====== M/10.2.152.26 2011-02-15+02-37-24.000 ========
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    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    =X====== M/10.2.152.26 2011-02-15+02-37-31.625 ========
    =O====== M/10.2.152.26 2011-03-22+02-47-22.921 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe" -update plugin
    0001 [I] 00000011 0
    =X====== M/10.2.152.26 2011-03-22+02-52-08.625 ========
    =O====== M/10.2.153.1 2011-03-22+02-52-08.640 ========
    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10o_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    =X====== M/10.2.153.1 2011-03-22+02-52-15.234 ========
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    0001 [I] 00000011 0
    =X====== M/10.2.153.1 2011-04-20+02-11-12.671 ========
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    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
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    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
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    0001 [I] 00000011 0
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    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
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    =O====== M/10.3.181.14 2011-06-23+02-32-20.109 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
    0001 [I] 00000011 0
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    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\17.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.181.26 2011-06-23+02-35-04.343 ========
    =O====== M/10.3.181.26 2011-08-12+01-20-34.875 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe" -update plugin
    0001 [I] 00000011 0
    =X====== M/10.3.181.26 2011-08-12+01-22-54.140 ========
    =O====== M/10.3.183.5 2011-08-12+01-22-54.125 ========
    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\11.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0011 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.5 2011-08-12+01-23-00.000 ========
    =O====== M/10.3.183.7 2011-09-07+07-47-09.828 ========
    0000 [I] 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0009 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0011 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-07+07-47-10.890 ========
    =O====== M/10.3.183.7 2011-09-23+01-44-53.734 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin
    =X====== M/10.3.183.7 2011-09-23+01-46-58.718 ========
    =O====== M/10.3.183.7 2011-10-04+14-53-37.375 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin
    =X====== M/10.3.183.7 2011-10-04+15-05-16.343 ========
    =O====== M/10.3.183.7 2011-10-13+01-46-03.546 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin
    0001 [I] 00000011 0
    =X====== M/10.3.183.7 2011-10-13+01-49-24.656 ========
    =O====== M/11.0.1.152 2011-10-13+01-49-24.640 ========
    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\35.dir\InstallFlashPlayer.exe" -iv 0
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0009 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe
    0010 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0011 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/11.0.1.152 2011-10-13+01-49-48.906 ========
    =O====== M/11.1.102.55 2011-11-17+03-52-40.156 ========
    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 4
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe 5
    0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_Plugin.exe
    0011 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0012 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0013 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/11.1.102.55 2011-11-17+03-53-22.640 ========
    =O====== M/11.0.1.152 2011-11-17+03-50-13.218 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe" -update plugin
    0001 [I] 00000011 0
    =X====== M/11.0.1.152 2011-11-17+03-53-22.703 ========
    =O====== M/11.1.102.62 2012-02-20+19-05-07.015 ========
    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 4
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_Plugin.exe 5
    0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11f_Plugin.exe
    0011 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0012 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0013 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/11.1.102.62 2012-02-20+19-05-34.109 ========
    =O====== M/11.1.102.55 2012-02-20+19-03-28.578 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_Plugin.exe" -update plugin
    0001 [I] 00000011 0
    =X====== M/11.1.102.55 2012-02-20+19-05-34.156 ========
    =O====== M/11.2.202.228 2012-04-03+20-31-25.234 ========
    0000 [I] 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install -au 0
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll 5
    0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll
    0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe
    0011 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0012 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0013 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0014 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0015 [W] 00001102
    0016 [W] 00001106
    0017 [I] 00000012
    =X====== M/11.2.202.228 2012-04-03+20-31-29.859 ========
    =O====== M/11.2.202.228 2012-04-03+21-12-48.687 ========
    0000 [I] 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install
    0001 [F] 00001041
    =X====== M/11.2.202.228 2012-04-03+21-12-49.968 ========
    =O====== M/11.2.202.228 2012-04-03+21-54-51.437 ========
    0000 [I] 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll
    0009 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe
    0010 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0011 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0013 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0014 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0015 [W] 00001106
    0016 [W] 00001106
    0017 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0018 [I] 00000012
    =X====== M/11.2.202.228 2012-04-03+21-54-55.234 ========
    =O====== M/11.2.202.233 2012-04-14+17-57-03.281 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll 5
    0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_233.dll
    0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_Plugin.exe
    0011 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0012 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0013 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0014 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0015 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0016 [W] 00001106
    0017 [W] 00001106
    0018 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0019 [I] 00000012
    =X====== M/11.2.202.233 2012-04-14+17-57-07.046 ========
    =O====== M/10.3.183.16 2012-04-24+19-48-07.593 ========
    0000 [I] 00000010 C:\DOCUME~1\Jodie\LOCALS~1\Temp\60377607-a0fb-49b0-adba-9c435df33687\flashplayer10_3r183_ 16_winax.exe -install
    0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10zb.ocx
    0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10zb_ActiveX.exe
    0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10zb_ActiveX.dll
    0004 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0006 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.16 2012-04-24+19-48-13.296 ========
    =O====== M/11.2.202.233 2012-04-24+21-57-18.390 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0002 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_233.ocx
    0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe
    0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll
    0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0010 [W] 00001106
    0011 [W] 00001106
    0012 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0013 [I] 00000012
    =X====== M/11.2.202.233 2012-04-24+21-57-24.093 ========
    2012-5-5+7-57-8.484 [error] 1226 1062
    =O====== M/11.2.202.235 2012-05-05+07-57-02.968 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_235.ocx
    0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
    0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll
    0005 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0006 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0008 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0009 [W] 00001106
    0010 [W] 00001106
    0011 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0012 [I] 00000012
    =X====== M/11.2.202.235 2012-05-05+07-57-08.593 ========
    2012-5-5+16-57-7.171 [error] 1226 1062
    =O====== M/11.2.202.235 2012-05-05+16-57-03.859 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_233.dll 5
    0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
    0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe
    0011 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0012 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0013 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0014 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0015 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0016 [W] 00001106
    0017 [W] 00001106
    0018 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0019 [I] 00000012
    =X====== M/11.2.202.235 2012-05-05+16-57-07.203 ========
    =O====== M/11.3.300.257 2012-06-13+14-52-57.484 ========
    0000 [I] 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\{474812ED-7AA4-4345-9385-BC4D930871BE}\InstallFlashPlaye r.exe" -iv 4
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
    0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001036 Software\Opera Software/Plugin Path 2
    0009 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5
    0010 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_Plugin.exe/ 2
    0011 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll
    0012 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
    0013 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0014 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0016 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0018 [W] 00001106
    0019 [W] 00001106
    0020 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0021 [I] 00000012
    =X====== M/11.3.300.257 2012-06-13+14-56-14.703 ========
    =O====== M/11.2.202.235 2012-06-13+14-43-57.296 ========
    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe" -update plugin
    0001 [I] 00000011 0
    =X====== M/11.2.202.235 2012-06-13+14-56-14.921 ========
    2012-6-23+2-57-20.750 [error] 1226 1062
    =O====== M/11.3.300.262 2012-06-23+02-57-12.265 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
    0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001036 Software\Opera Software/Plugin Path 2
    0009 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll 5
    0010 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_3_300_257_Plugin.exe/ 57
    0011 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_262.dll
    0012 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_262_Plugin.exe
    0013 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
    0014 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0016 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0018 [W] 00001106
    0019 [W] 00001106
    0020 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0021 [I] 00000012
    =X====== M/11.3.300.262 2012-06-23+02-57-20.843 ========

  • Hp split 13 X2 does not update to windows 8.1 how do I stop the auto update

    My notebook runs with Windows 8.0 and functions well.  Unfortunately the Windows OS want so to update to Windows 8.1 and my notebook does not accept the upgrade as it will not configure the change.  Even though I have set the Windows update to require my approval before updates are initiated it continues to auto update to Windows 8.1.  When the update fails my PC automatically reinstalls Windows 8.0 and I am back working again.  This has happened 3X in the last 2 months and I am frustrated.  Does anyone have any suggestion on how to stop this cycle?

    Hi @PDaley,
    Welcome to the HP Forums!
    It is a terrific place to find answers and tips!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    How Do I Find My Model Number or Product Number?
    I understand that you are having an issue with updating your Windows 8 to 8.1. Although you have set the update to require your approval before installing the update, it does it automatically.
    When the update fails it reverts back to Windows 8 and all is well.
    Here is a link to HP PCs - Updating Windows 8 to 8.1 that may help.
    You can also go to the  Windows Compatibility Center  that may also help to determine what is required for a successful upgrade.
    This one from MIcrosoft may also help.  Update to Windows 8.1 from Windows 8.
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Qosmio G40: TV Tuner not working in Windows 7 64bit

    Hi,
    After months of patience and following the drivers-info on the Toshiba website,i found it was time to replaced my Vista32 Ultimate with Windows7 Ultimate. It seemed that all drivers now have a 64bit version working under Windows 7, the missing drivers/software could be replace with the Vista 64bit versions. Unfortunately i got some problems with the TOSHIBA PCI DVB-T/Analog TV Hybrid Tuner.
    Just searched a couple of ours for a sollution to the TOSHIBA PCI DVB-T/Analog TV Hybrid Tuner (x64) problem with Windows 7. In hardware manager it shows an yellow triangle with an exclamation mark, telling me that there is a problem with the device. Via properties i get an error with code(39).
    I have downloaded the drivers from the Toshiba website which returns the following files:
    tisdbt1a64.cab
    TISDBT1A64.inf
    TISDBT1A64.sys
    and an additional 'setISDBTDriverParameters'-regkey.
    1) When i try to replace the drivers by via the properties in devicemanager, i get a message back that the best drivers are already installed and there is no better driver found.
    2) Install manually
    There are no instructions to install the downloaded files, nor the regkey. When i try to install the 'inf' file with rightclick, i get a installationerror the the selected inf-file does not suppoert this installationmethod.
    3) When i try to use 'install old hardware', the system ends in blue screen when driver is selected and installed. After booting the system again falls into blue screen. So i had to remove the device using 'save mode'.
    4) I also tried to install Vista 64bit, same behaviour as (3)
    5) I tried both TV-Tuner 2_1_11-ISDB-T and TV-Tuner-2_1_1_0. However, imho the former should be used.
    Finally i reinstalled the complete system (from scratch) but same problem occurs.
    Any suggestions? I found different threads about only tips are given. Almost no one describes a working sollution.
    I have not found any sollution

    I have read indicated thread over the weekend. This thread also points to other threads which should have info about correctly installing the drivers. Unfortunately, all these threads points to eachother without really telling how to do a correct installation. Some users seems to be able to use the Vista drivers or the G50 drivers but many others don't. It's strange though, all G40 systems should have the same hardware, no? And after installation of Windows7 they are all equal, no?
    I haven't installed the G50 driver because
    - there is no indication about the type of TV Tuner. I have a TV-Tuner-ISDB-T and it seems that the indicated driver is for the 'TV-Tuner' only (without IDSB-T opton).
    - These drivers are dated 2009 whereas the drivers for G40 are from april 2010.
    (although they have a creation date of march 2007 ???)
    - Other users reports same probs with G50 drivers
    I tried the G40 32bit, G40 64bit (Vista and Windows7) but none of them work. With the Vista drivers I got nothing but blue screens which finally forced me to reinstall Windows7 from scratch. I don't want to go to the process of reinstalling Windows7 from scratch again...
    So, the G40 drivers are published by Toshiba in april 2010. I may trust that these drivers are the ones to be used on my machine? If not, why should i trust all other drivers?
    I have noticed that there was an update installed for both TV- and Fingerprint hardware immediatly after installing Windows7. So after installation of W7 and reboot of the system i was notified that there were some updates which includes an update for both hardware components. I installed all drivers and software from Toshiba website AFTER this update installations. This resulted in a problem with both TV- and Fingerprint hardware.
    In my second attemt to install Windows 7, i tried to block the automatic updates immediatly after installing Windows7. Don't know if it was succesfull because installation started immediatly and i had to 'cancel' the installation. After this 'cancel', i wasn't sure if something was already installed. Nevertheless, at that point (with no other updates installed), i installed all drivers and software from Toshiba website (with no reboot in-between). After this installation i rebooted my G40 and all but TV-hardware worked (including the Fingerprint Reader). Then i tried to update the TV-drivers without any luck, untill this moring...
    This morning I was notified that there were updates to be installed. When i checked out which updates, an update for the TV-hardware seemed to be included. I decided to install this update and guess what... problem is gone!
    So here is the list of my 'scucessfull driver installation' with my wireless internet connection active.
    (Maybe it's a beter idea to make sure the laptop is not connected to the internet!)
    Initial installation:
    1) Install Windows7 from scratch
    2) After initial installation, switch-off auto-updates for windows
    If procedure to install updates is started (otherwise go to 4)
    3) cancell automatic update install, be sure that update TV drivers/Fingerprint Reader are NOT INSTALLED
    (eventually go back to recovery point)
    4) Reboot
    Install all available Toshiba drivers and software
    5) Install all Win7 64bit drivers/software (skip TV drivers)
    6) Install all Win7 32bit drivers/software
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    8) Install all Vista 32bit drivers/software
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    12) Reboot
    Windows update installations
    13) Execute windows updates
    14) Reboot
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  • I downloaded the latest important update to windows vista yesterday, and since then Firefox crashes very soon after enetering the portal of any website I visit, and I want to know if the windows vista update could be doing this?

    Yesterday (23rd March) my computer appeared to perform an auto update of windows vista and since then every time time use firefox it crashes shortly after entering a web portal (after about 1-5 seconds). It even crashes on the BBC news page which I always use to check stability. I have been using Firefox for years and it has just started doing this. However, I examined the programme files and actaully cannot see a windows vista update for yesterday, but I can see that there was a Firefox update, so now I'm a bit confused. Looking at the program files in more details it appears that there was a very major update of Firefox taking place including lots of file extensions. You should also know that your password recovery process doesn't work. I never got the email that is supposed to help me recover a lost password. I am really disappointed with Firefox doing this. It's costing me time and money. Can you help before I give up and go back to using Windows explorer (ugh!). I have thought of simply removing Firefox and starting again with a new download but that might not solve the probelm and I will lose my bookmarks.

    I have an update to my message posted yesterday regarding Firefox crash after vista update. Today it got worse when Firefox wouldn't open at all and Windows explorer also stopped working. Curiously, email was still working, and when I checked another (little used) account on the same PC, I got a perfect connection with Firefox and Explorer. I had to conclude that the latest updates of Vista have interacted with some application only found in my main account on the PC. I tried opening Firefox in its safe mode and I tried opening explorer without Plug ins, but neither worked. Finally I decided the only answer was to do a system restore and wind back the windows software to where it was before the problem. I now have Firefox and explorer restored to working order, but I still don't understand why, because I got a message saying the system restore hasn't worked. Full Comprehension of the cause is beyond my capability, but through trial and error as described above I seem to have fixed it. The suspect vista updates are KB2505189 , and KB2524375.

  • Satellite U500 - ALPS touchpad driver for WIndows 7 64bit

    I have a U500-00X012 (Australian Model) which I have updated to Windows 7 64bit. The Toshiba Australia website says to use the Vista 64bit ALPS touchpad driver. I could not get any Vista driver to work with my U500.
    The correct driver is available from the Toshiba Europe website http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-20091112112139.zip
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    Hope this saves somebody the many hours I have wasted trying to get the touchpad to work.

    Hi TwoLags,
    when I installed any of the three versions of 64 bit Vista drivers available on the Toshiba Australia Website, they all install fine without any errors. After rebooting the laptop Device Manager says the ALPS touchpad is installed and working correctly. The icon for the touchpad appears on the taskbar but the touchpad just does not work at all!!
    The driver link that I posted installs just the same as the other drivers, but it actually works.
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  • Troubleshoot problems with installing updates on Windows Server 2012 Standart Edition

    When trying to install last update, receiving next errors:
    Installation Failure: Windows failed to install the following update with error 0x80070020: Cumulative Security Update for Internet Explorer 10 for Windows Server 2012 (KB3003057).
    Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 8 and Windows Server 2012 x64 (KB2978127).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB2982998).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB2993958).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB3002885).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB3010788).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Microsoft .NET Framework 3.5 on Windows 8 and Windows Server 2012 for x64-based Systems (KB2978121).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB3006226).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB3005607).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Update for Windows Server 2012 (KB2975331).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Update for Windows Server 2012 (KB3008627).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB3011780).
    Installation Failure: Windows failed to install the following update with error 0x80070020: Security Update for Windows Server 2012 (KB3003743).
    This problem reproduced on all my web-servers (Windows Server 2012 Std). How can I fix these problems

    Hi,
    Windows update error 0x80070020 can occur if a program is interfering with the automatic update process.
    Restart your computer or restart your computer in safe mode with network, then try to install the updates. Detailed information you may reference the link below(this applies also to Windows Server 2012 ):
    You receive error 0x80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install updates
    http://support.microsoft.com/kb/883825/en-us
    If the problem still exits, open Run, type %windir% and hit
    Enter, find a text file named WindowsUpdate, uploaded the log file.
    Best Regards,           
    Eve Wang

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