Error signing in on my Mac.

I bought and paid for a $19.99 subscription to convert my pdf files to word or excel.  I am now trying to do a conversion and click the "sign in" button on the upper right hand side of the Adobe page.  It directs me my login and then asks for my birthday.  Once I try to submit my birthday, it totally crashes.  I've done this 6-7x already.  I want to be able to use the product I paid for over a month ago.  What do I do?

Found a fix that worked, didnt even need to refresh the network settings
Click the Finder icon in the Dock.
Choose Go to Folder from the Go menu.
Type:  /Library/Preferences/SystemConfiguration
Click Go.
In the Finder window, locate the file named "NetworkInterfaces.plist" and drag this file to the Trash.
Restart your computer.
Once your computer has restarted, you will not be able to connect to the Internet. You will need to refresh your network settings to be able to connect again:
Choose System Preferences from the Apple () menu.
Choose Network from the View menu.
If you're using Mac OS X v10.4, choose New Location from the Locations menu.
Click Apply Now at the bottom right.
If your network connection requires any special settings, you will need to put them back in at this point. You would have received these from your ISP or network administrator.

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