ERROR: 'Sky Go unable to load program information as there is no Internet connection'

I was using Sky Go via my iPad and a T-Mobile hot spot generator (Hauwei) to watch programs whilst in my caravan in Devon. Suddenly it stopped working and I now whenever I try and use Sky Go I get the message 'Sky Go unable to load program information as there is no Internet connection'. Obviously I am connected. I have tried reinstalling Sky Go and have completely rebooted the iPad but to no effect. Why has it suddenly stopped working???
Having returned home I have tried to connect again when the ipad is connected via my BTHomeHub2 but I still get the same message, I have also tried to use BBC iPlayer and I am getting the same error message. What has happened????

nikhildhoot wrote:
When the router has an internet connection, the phones automatically connect to the router flawlessly. When there is no internet connection, we get a notification saying "Wi-Fi Connection Limited"
The limited WiFi Connection issue when there is a good internet connection, is a known issue in the OS releases in the past six months, and has been corrected as far as I can tell on the most recent 10.2.1.3xxx or higher OS.
But, I would note that when your router has no internet connection, you should expect to get that notification... no internet connection > limited wifi connection.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • INSTALLED ITUNES AND THE ERROR-MAPI WAS UNABLE TO LOAD THE INFORMATION SERVICE APLZOD-OCCURS. WHAT DO I DO.

    INSTALLED ITUNES AND THE ERROR-MAPI WAS UNABLE TO LOAD THE INFORMATION SERVICE APLZOD-OCCURS. WHAT DO I DO.

    Is this on a Windows XP, Vista or 7 system?

  • How do I fix 'iTunes was unable to load data information from Sync Servises'?

    when I try to Sync my iPod touch 4 I have a error 'iTunes was unable to load data information from Sync Servises.Reconnect or try again later' or 'iTnes could not back up the iPod becouse the backup sesion failed' how to fix it? please help...

    What i found with this error was i was running MS office 2010 64 bit. i had the exact same error and spent days trying to resolve this issue.
    I found that other people were haveing the ssame trouble and they suggested to uninstall itunes and reinstall itunes whichdidnt work.
    The problem i had was that i had several conflicting tool bars installed. I uninstalled all of these toolbars and everything was running fine again. all syncing and data was working fine.

  • When I connect my iTouch to my PC (windows 7) an error message is displayed reading "iTunes was unable to load dataclass information from sync services. Reconnect or try again later".

    When I connect my iTouch to my PC (windows 7) an error message is displayed reading "iTunes was unable to load dataclass information from sync services. Reconnect or try again later". I have completely uninstalled and then reinstalled iTunes. I have also completely reset my iTouch to factory defaults. I have even followed all the advice provided previously to other forum member with the same problem. Nothing seems to work. Please help me someone.

    I'm getting the same problem with both my IPad 4 and iPhone 5
    Just started a few weeks back, Since then I have had two Itunes updates.
    Is this something Apple is aware of and trying to fix?

  • CSA MC Install error: Unable to load patch information

    When we try to install CSA MC 5.2.0.263 (and 5.2.0.203) on Windows Server 2003 Ent Ed (or R2) we receive error:
    "Unable to load patch information into the database"
    How to solve the given error?

    Just a couple things to check. If running the CSA agent on the MC make sure its disabled during the upgrade
    You have enough free space in the installation directory

  • I cant sync my iphone 5s on windows itunes, keep getting error message unable to load dataclass information from sync services.

    i can not sync my iphone 5s on itunes on windows. keep getting error message "unable to load dataclass information from sync services" when plugging in my phone.
    I have tried uninstalling itunes and re-installing it.
    Turning off firewall and antivirus.
    Has anyone had this before and if so how did you over come this issue?
    Thanks in advance

    Hey troyboi12345,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue, follow this article.
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    http://support.apple.com/kb/ts2690
    Have a nice day,
    Mario

  • My iCloud Contacts will not load in Microsoft Office. error is MAP[ was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll

    My iCloud Contacts will not load in Microsoft Office. error is MAP[ was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll.  How do I correc t this problem?

    Hey PCSISTAH,
    Thanks for the question. I understand that you are experiencing issues with iCloud Contacts and Microsoft Outlook. The following resource may provide a solution:
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/TS3998
    Thanks,
    Matt M.

  • ITunes was unable to load dataclass information from Sync Services-Solution

    Hello all. I recently upgraded to iTunes 9.1.1.12 on a laptop with Windows XP Pro and the latest iPhone OS (as of May 16,2010). Right after that, I started getting the "iTunes was unable to load dataclass information from Sync Services" error message. After I dismissed that window, it would go ahead and indicate that it was synching for a minute or two, and then indicate (in iTunes) that it was backing up the iPhone. This will run forever unless cancelled and the phone would not synch.
    After reading various solutions that worked for others (install Mobile Me, reinstall itunes, run diagnostics, all with numerous reboots in between), this is what worked for me:
    1) Open up Windows Services, and stop the Apple Mobile Device and iPod Service, and mark them as manual (as opposed to Automatic).
    2) Deinstall iTunes
    3) Delete the c:\program files\common files\apple folder (and all sub folders within). This is where the services are stored, and when I did all of these steps without doing this step, it didn't fix my problem. By deleting this folder, you insure that the iTunes install reinstalls these. You should see the services that were stopped in step 1, running again after the install is done. Note: I don't use Safari or QuickTime on my laptop, so I can't say whether or not this step would have any impact on those apps.
    4) Reinstall iTunes.
    5) Connect the iphone to your computer.
    6) At this point, I still got the dataclass error, so I immediately cancelled the synch.
    7) Run the diagnostics for the iphone (connectivity and synch).
    8) At this point, two DOS windows launched, and I did get another error about being able connect to the synch server.
    9) Closed the error message and disconnected the iphone (the phone at this point did not indicate that a synch was occurring).
    10) Reconnected the iphone and, voila, it's been working fine ever since.
    Hope this helps someone else out until Apple deals with the 9.1.1.12 (and .11) issues with synching.

    Either do Windows Control Panel → Administrative Tools and then picking "Services" or typing "Services.msc" in the Run command on Start menu.

  • ITunes 9.1 was unable to load dataclass information from Sync Services.

    Everything was working perfectly fine on 9.0, then i upgraded to 9.1 version and my iPod Touch 3G stopped syncing properly (error as in subject). I tried many things, checked dll's, restarted services, everything without success. SO...
    I uninstalled every single apple program and couple non applce. Deleted every Apple related file, even all those hidden in users/common files/app data folders. Double checked everything and restarted PC. THEN I downloaded full version of iTunes 9.1 64bit and installed.
    Aaaand I restarted everything, lunched iTunes, plugged iPod in. Some Apple drivers installed themselves, then iTunes was frozen for couple minutes. Finally iPod shown in iTunes. I tried to sync and... BAM. Still broken, still same error "iTunes 9.1 was unable to load dataclass information from Sync Services. Reconnect or try again later"
    Please help, my iPod is useless. Can u release new, working iTunes?

    OK i have to say, i finally fixed it. Now its fully working without ANY problems, here is what i did (before trying this u should probably do this http://support.apple.com/kb/HT1923):
    1. Unplug every external Card Reader.
    2. Unplug every Card Reader in your PC (they are plugged into motherboard)
    3. Unplug every USB Hub.
    4. Unplug every USB Drive or USB HDD.
    5. Plug in Ipod Touch/iPhone.
    6. Go to Device Manager.
    7. Search for "USB Mass Storage Device" in Universal Serial Bus Controler.
    8. Right click on it and UNINSTALL.
    9. Search for "Scan for hardware changes", click on it and wait a bit.
    10. Turn on iTunes and check if its working.
    Now it should work like a charm.

  • Unable to load database information

    Hello All,
    I am facing an issue while scheduling a crystal report from CMC or Infoview. When I schedule the report It throws an error saying "Unable to Load Database information". The report's data source connection is oracle database. 
    I have provided the database credentials,format and destination in CMC/Infoview. The BOE environment is as follows:
    OS: Windows 2008 server 64 bit
    BOE: Business Objects 3.1sp3, Crystal reports 2008 sp3
    Oracle Client: oracle 11g 32 bit client
    When I change the connection from oracle server to ODBC connection the report works fine. Is there any steps I am missing or is there database drivers connectivity issue because BOE and oracle are 32 bit client and OS is 64 bit client.
    All the suggestion/answers are appreciated.
    Thanks in advance...

    First thought is that the application cannot access the DSN or database driver that the report was designed on, this could be permissions.
    I tried to ping my database and was unable to find the host.  I was under the assumption it was using TNSNames which is able to resolve. 
    How can I validate the permissions?
    As I said I'm a little lost here.  Apologies if I ask stupid questions.

  • ITunes was unable to load dataclass information from Sync Services

    Hi,
    I have Iphone 3GS with the latest version 3.1.3 and iTunes 9.1. After i uograded my iPhone to the latest version i am not able to sync with the iTunes and receive the message "iTunes was unable to load dataclass information from Sync Services, Reconnect or Try later". I am using Windows XP with Symantec Endpoint protection.
    I have tried following steps to troubleshoot the problem but all my attempts have failed,
    1. Uninstall iTunes by Removing, iTunes, QuickTime, BonJour, iPhone congiguration Utility and Bonjour. Remove all the iTunes and related folder from the C:/ drive
    2. Restart the computer and intall the latest version of iTunes and Quicktime
    3. Restore the iPhone to the factory settings using iTunes
    4. Restart the system as well as hard Boot the iPhone (Hold Start and Wake/Sleep Button)before connecting again
    5. Repeat the Steps 1 and 2 after restoring the iPhone
    I am still getting the same error and now I can't even open the first page for iPhone in iTunes when I connect it to my computer. All my content is still in iTunes but everything is lost on the iPhone.
    I searched the Apple support and they talk about problem with the Symantec Endpoint. I have the latest version of Symantec endpoint way above what is mentioned on the Apple support page.
    Can someone please help me, it seems restore worked for most of the people facing this issue, but for me even restore is not working.
    With Regards,
    Ankur

    I got a present of an itouch. This is my first time back to apple after 5 years. I cant get my itouch to sync due to dataclass error on Windows XP pro. I have installed the latest version of itunes 9.2.1.
    WHAT IS THE POINT IN OWNING A DEVICE FOR PLAYING MUSIC WHEN YOU CANT LOAD THE MUSIC !!!!!
    Does anyone have a solution or alternatively (shock horror) Apple could actually get its AR*E in gear and fix the problem. I would also suggest that Apple would post a friggen solution on its website, but no that may be too much to ask.
    very frustrated. any help gratefully received otherwise the touch gets thrown out.
    thanks

  • "Unable to load dataclass information from Sync Services"  Any ideas?

    I upgraded to iTunes 7.7 last night and now I get an annoying constant stream of errors that read "AppleMobileDeviceHelper has stopped working". Multiple reinstalls have not stopped it.
    Against my better judgement, I upgraded my phone to 2.0. Found out that I lost everything on my phone. It is activated and will work but I cannot sync it with iTunes. All I get is a message stating, "iTunes was unable to load dataclass information from Sync Services. Reconnect or try again later."
    iTunes won't recognize my phone. I can move songs and stuff to it by drop and drag but if I click the "iPhone" in iTunes, nothing happens. I put my phone in recovery mode. iTunes linked to it and reinstalled 2.0 but I still get the same problem.
    I'm real frustrated and Apple has not posted anything about this problem.
    Does anyone have any ideas on what is the going on? Is my phone nerfed?

    Try disabling your firewall, virus SW, and if it still won't sync, I would try disabling the communications services one by one until it clears. When I'm troubleshooting this sort of problem, I first look into the system reports (MY Computer, (right-click) manage, event viewer, Windows Logs, and look into each of the sub log sections for the error. This will often point you in the right direction. If this fails, I do a clean boot with all extraneous run-times and services disabled. usually the problem will be solved. I then start turning on the various run-time routines and services until I find the culprit.
    My attitude about this is that I won't waste my time chasing problems like this unless they are critical. Paying $$$ for a 3G iPhone and then having to troubleshoot the SW is not my cup of tea. I only pursued this because my wife and both kids got 3G's but I have them running both XP and Vista. One Vista machine synced OK, but mine would not. Intellectual curiosity led to find out why.
    Lysimakus

  • Unable to load new information from configuration file /var/ldap/ldap_clien

    Hi all,
    When I run the command "ldapclient init", I got the error message:
    # ldapclient init -a proxyDN=cn=proxyagent,ou=profile,dc=example,dc=ca -a domainName=example.ca -a profileName=UserProfile -a proxyPassword=pwd 10.1.10.50
    Unable to load new information from configuration file '/var/ldap/ldap_client_file' ('Unable to open filename '/var/ldap/ldap_client_file' for reading (errno=2).').
    Any idea?
    Thanks a lot for your help!

    Does the profile UserProfile exist on your LDAP server?
    Do the logs on your LDAP server show access problems?
    Try using -v to get more verbose output

  • Unable to Load Dataclass Information

    I purchased an iPhone 3Gs last July. When I tried to synch it with my desktop, a Dell Studio 540 with a quad core running Vista 64 bit it gave me the infamous error message "Unable to load Dataclass Information from Synch Servers. Reconnect or try again later". Since this time I have, removed and re-installed iTunes, rebooted both the system and iPhone, gone through three updates to iTunes and three to my iPhone, followed every alleged cure on the blogs, contacted support and filed a ticket (three months ago and now I don't even get responses back to my e-mails, sorry fellows just not feeling the love), a trip to the genius bar, a total phone replacement, and a subscription to mobile.me as a work around (this did not work either as Mobile.Me will not synch with it either). I finally bought a Macbook Pro and had to enter all of my contacts from Outlook 2007, and I have to maintain my calendar from my Iphone or MacBook Pro to keep them up to date. As of this date I STILL have not heard from support and STILL cannot synch my Outlook 2007 contacts or calendar and I still get the same error message, any ideas????

    Hmm .. a new one to me. There is a discussion of that here:
    http://discussions.apple.com/thread.jspa?threadID=1633429
    Phil

  • I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

    I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/
    or
    Adobe contact information - http://helpx.adobe.com/contact.html

Maybe you are looking for

  • CS5: can't save as PDF

    Hello When I want to save an image I have created, I don't have the option to save it in pdf-format. Please see printscreen: What's the cause of this issue please? Many thanks!

  • Ipod updater will not recognize my 20 Gb ipod fhoto color

    What can I do?

  • Image Adjustment Hue/Saturation questions

    I have a picture of a car that I selected, that was originally red, and I am using Image > Adjustment > Hue/Saturation to change its color. The slider shows specific colors beneath it, such as blue, though that is not the color that the car color is

  • Repairs under Warranty whilst moving countries

    Hi, I bought my Toshiba Satelite laptop 10 months ago in Germany and i´m moving back to England in one month´s time, my laptop has had really great timing and there´s a problem with the cooling system. My warranty isn´t worldwide however it does say

  • EXE file can not ins microsoft.kinect.dll file

    I develope a labview project about using kinect to make some guesture control. The project itself can run with no problem, but when I create a EXE file for this project as a application, the program will always search for Microsoft.kinect.dll file, I