Error: Sorry! We could not complete the transaction using this payment method. Please contact support.

I am everytime getting the following error
Sorry! We could not complete the transaction using this payment method. Please contact support.
I have put my 2 credit card information with Microsoft. I tried calling 2 times the customer support but it was a pathetic response. In a single call I talked to 4 customer support officers and everybody passed on the call to the next without resolving the
problem, and without telling the next officer what is my issue!! they just passed on the phone call to avoid me!!
It is really frustrating that neither Microsoft is provide a good support (it was hard for them to understand my issue, in fact one of the support guy did not even know spelling of Azure.. he/she was saying it assure!!! and One of the guy told me that I
cannot use credit card outside US and Canada. then why you call yourself global???
So Microsoft you have a few things to do as your homework.
1. Your support is pathetic, frustrating and requires better people out there who know about your products, so train them first!
2. You got my 2 credit cards information which I see at subscriptions for Windows Azure, please remove both of them if you cannot provide a good support and subscription.
3. Learn from other cloud providers, AWS will otherwise kill your business.
Regards
Kajal
Kajal Sinha

Hi Kajal,
Sincerely apologize for this inconvenience, for billing & account issue, usually we need to contact the support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/. Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create
a support ticket for you 
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0).
If above support channels don't work, at your convenient, could you please send an email to me: dxu at microsoft.com with kindly providing your:
Name
Email address
Phone number 
We will provide help via emails. Thank you.
Best Regards,
Ming Xu
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    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
    [Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------

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