Error starting XL reporter

Hi All,
I have recently upgraded my excel from 2003 to 2007. The excel reporter was working fine. After the upgrade when I am generating the reports the system shows an error
An error occured during the process "Report Initialize" Description:666 error. Unable to get document
Type 22
Cause: Automation Error
XL Reporter start up failed
In the system message log I find the error messages
Executing automatic Add-ons
Failed to find local registration file for add-on
Please suggest what to do? How to resolve this problem?
Regards,
Raj

Hi Debraj,
Please refer to note [892939 |https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMSZ3PTU4ODAwMDAr)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=892939].
Re-installing XL Reporter should solve the issue.
Please note if you are using SAP Business One 2007 you should proceed as follows,
since from version 2007 the XL reporter is part of the core product:                                                                               
1) Uninstall SAP Business One client.                              
2) Install SAP Business One Client from your current patch level or from
\\B1 Servername\b1_shr
Let us know if you were successful.
Kind regards
Mario Schoenberg
Senior Support Consultant
SAP Business One Forums Team

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    [2010/7/8 10:12:13:92] (C Engine)
                   | Reports Builder Profiler statistics |
    [2010/7/8 10:12:13:92] (C Engine)
    [2010/7/8 10:12:13:92] (C Engine)
    TOTAL ELAPSED Time: 6.05 seconds
    [2010/7/8 10:12:13:92] (C Engine)
    Reports Time: 6.05 seconds
    [2010/7/8 10:12:13:92] (C Engine) (100.00% of TOTAL)
    [2010/7/8 10:12:13:93] (C Engine)
    ORACLE Time: 0.00 seconds
    [2010/7/8 10:12:13:93] (C Engine) ( 0.00% of TOTAL)
    [2010/7/8 10:12:13:93] (C Engine)
    UPI: 0.00 seconds
    [2010/7/8 10:12:13:93] (C Engine)
    SQL: 0.00 seconds
    [2010/7/8 10:12:13:93] (C Engine)
    TOTAL CPU Time used by process: 1.02 seconds
    *[2010/7/8 10:12:13:102] Debug 50103 (EngineImpl:EngineImpl): CInitEngine returns 3000*
    reports engine rwURLEng trace file:+
    *** 2010/7/8 10:11:47:306 -- Reading server config file /myoraclehomepath/reports/conf/myreportserver.conf
    *** 2010/7/8 10:11:47:307 -- <server version="10.1.2.3.0">
    <cache class="oracle.reports.cache.RWCache">
    <property name="cacheSize" value="50"/>
    <!--property name="cacheDir" value="your cache directory"/-->
    <!--property name="maxCacheFileNumber" value="max number of cache files"/-->
    <!--property name="ignoreParameters" value="parameter names to be ignored in constructing cache key, separated by comma ','"/-->
    </cache>
    <!--Please do not change the id for reports engine.-->
    <!--The class specifies below is subclass of _EngineClassImplBase and implements EngineInterface.-->
    <engine id="rwEng" class="oracle.reports.engine.EngineImpl" initEngine="1" maxEngine="4" minEngine="1" engLife="50" maxIdle="30" callbackTimeOut="90000">
    <!--property name="sourceDir" value="your reports source directory"/-->
    <!--property name="tempDir" value="your reports temp directory"/-->
    </engine>
    <engine id="rwURLEng" class="oracle.reports.urlengine.URLEngineImpl" initEngine="1" maxEngine="4" minEngine="1" engLife="50" maxIdle="30" callbackTimeOut="90000"/>
    <!--security id="rwSec" class="oracle.reports.server.RWSecurity">
    <property name="securityUserid" value="%PORTAL_DB_USERNAME%/%PORTAL_DB_PASSWORD%@%PORTAL_DB_TNSNAME%" confidential="yes" encrypted="no"/>
    <property name="oidEntity" value="reportsApp_myhostname_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"/>
    </security-->
    <!--destination destype="oraclePortal" class="oracle.reports.server.DesOraclePortal">
    <property name="portalUserid" value="%PORTAL_DB_USERNAME%/%PORTAL_DB_PASSWORD%@%PORTAL_DB_TNSNAME%" confidential="yes" encrypted="no"/>
    </destination-->
    <destination destype="ftp" class="oracle.reports.plugin.destination.ftp.DesFTP">
    <!--property name="proxy" value="proxyinfo.xml"/-->
    </destination>
    <destination destype="WebDav" class="oracle.reports.plugin.destination.webdav.DesWebDAV">
    <!--property name="proxy" value="proxyinfo.xml"/-->
    </destination>
    <!-- By default server will use rwnetwork.conf as network config file
    Use this element to override the same -->
    <!--networkConfig file="rwnetwork.conf"></networkConfig-->
    <job jobType="report" engineId="rwEng" securityId="rwSec"/>
    <job jobType="rwurl" engineId="rwURLEng" securityId="rwSec"/>
    <notification id="mailNotify" class="oracle.reports.server.MailNotify">
    <property name="succnotefile" value="succnote.txt"/>
    <property name="failnotefile" value="failnote.txt"/>
    </notification>
    <!--notification id="wfNotify" class="oracle.reports.server.WorkflowNotify">
    <property name="connStr" value="%WF_DB_USERNAME%/%WF_DB_PASSWORD%@%WF_DB_TNSNAME%" confidential="yes" encrypted="no"/>
    </notification-->
    <log option="noJob"/>
    <!--jobStatusRepository class="oracle.reports.server.JobRepositoryDB">
    <property name="repositoryConn" value="repo_db_username/repo_db_password@repo_db_tnsname" confidential="yes" encrypted="no"/>
    </jobStatusRepository-->
    <trace traceOpts="trace_all" traceMode="trace_append"/>
    <connection maxConnect="20" idleTimeOut="15">
    <orbClient id="RWClient" publicKeyFile="clientpub.key"/>
    </connection>
    <queue maxQueueSize="1000"/>
    <!--jobRecovery auxDatFiles="yes"/-->
    <!--
    The value of the 'identifier' element is encrypted and is of the form SERVERACCESSKEY_USER/SERVERACCESSKEY_PASSWORD
    SERVERACCESSKEY_USER and SERVERACCESSKEY_PASSWORD in <server>.conf and targets.xml
    file should match for Reports EM pages to display data correctly.
    Corresponding entries of username and password in targets.xml:
    <Property NAME="Password" VALUE="SERVERACCESSKEY_PASSWORD" ENCRYPTED="FALSE"/>
    <Property NAME="UserName" VALUE="SERVERACCESSKEY_USER" ENCRYPTED="FALSE"/>
    -->
    <!--pluginParam name="mailServer">stmail.oracle.com</pluginParam-->
    <!--pluginParam name="proxy" type="file">proxyinfo.xml</pluginParam-->
    <pluginParam name="xmlpds" type="file">xmlpds.conf</pluginParam>
    <pluginParam name="jdbcpds" type="file">jdbcpds.conf</pluginParam>
    <pluginParam name="textpds" type="file">textpds.conf</pluginParam>
    </server>
    *** 2010/7/8 10:11:47:308 -- Reports Server is starting up
    *** 2010/7/8 10:11:51:982 -- Reports Server started up engine rwURLEng-0
    *** *2010/7/8 10:12:13:175 -- Shutting down engine rwURLEng-0*
    *** *2010/7/8 10:12:13:177 -- Reports Server shut down engine rwURLEng-0*
    *** 2010/7/8 10:12:13:178 -- Server is shutting down
    Why does the rwURLEng engine start up and then immediately shut down?+
    reports server trace file:+
    [2010/7/8 10:11:47:276] Debug 50103 (EnvironmentUtility:getEnvironment): XFILESEARCHPATH=/usr/dt/app-defaults/%L/Dt
    [2010/7/8 10:11:47:277] Debug 50103 (EnvironmentUtility:getEnvironment): NLSPATH=/usr/dt/lib/nls/msg/%L/%N.cat
    [2010/7/8 10:11:47:277] Debug 50103 (EnvironmentUtility:getEnvironment): DEBUG_SLFIND=/myapppath/log/mydebuglogfile.log
    [2010/7/8 10:11:47:277] Debug 50103 (EnvironmentUtility:getEnvironment): DISPLAY=myhostname:0.0
    [2010/7/8 10:11:47:277] Debug 50103 (EnvironmentUtility:getEnvironment): LD_LIBRARY_PATH=/myoraclehomepath/jdk/jre/lib/sparc:/myoraclehomepath/lib:/myoraclehomepath/opmn/lib:/myoraclehomepath/lib32
    [2010/7/8 10:11:47:278] Debug 50103 (EnvironmentUtility:getEnvironment): NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1
    [2010/7/8 10:11:47:278] Debug 50103 (EnvironmentUtility:getEnvironment): ORACLE_CONFIG_HOME=/myoraclehomepath
    [2010/7/8 10:11:47:278] Debug 50103 (EnvironmentUtility:getEnvironment): ORACLE_HOME=/myoraclehomepath
    [2010/7/8 10:11:47:278] Debug 50103 (EnvironmentUtility:getEnvironment): ORA_NLS33=/myoraclehomepath/ocommon/nls/admin/data
    [2010/7/8 10:11:47:283] Debug 50103 (EnvironmentUtility:getEnvironment): PATH=/myoraclehomepath/jdk/bin:/myoraclehomepath/bin:/myoraclehomepath/jdk/bin:/myoraclehomepath/bin:/myoraclehomepath/dcm/bin:/myoraclehomepath/bin:/myoraclehomepath/Apache/Apache/bin:/myoraclehomepath/opmn/bin:/myoraclehomepath/dcm/bin:/bin:/usr/bin:/etc:/usr/ccs/bin:/usr/local/bin:/usr/ucb:/usr/sbin:/export/home/oracle:/usr/bin:/bin
    [2010/7/8 10:11:47:283] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_CLASSPATH=/myoraclehomepath/reports/jlib/rwbuilder.jar:/myoraclehomepath/reports/jlib/rwrun.jar:/myoraclehomepath/jlib/zrclient.jar:/myoraclehomepath/j2ee/home/oc4j.jar:/myoraclehomepath/j2ee/home/lib/ojsp.jar:/myoraclehomepath/reports/jlib/oraclebarcode.jar
    [2010/7/8 10:11:47:283] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_DEFAULT_DISPLAY=NO
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_NO_DUMMY_PRINTER=TRUE
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_PATH=/myapppath/bin:/myapppath/util/bin:/myoraclehomepath/guicommon/tk/admin/TTF:/myoraclehomepath/reports/templates:/myoraclehomepath/reports/samples/demo:/myoraclehomepath/reports/integ:/myoraclehomepath/reports/printers
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_TAGLIB_URI=/WEB-INF/lib/reports_tld.jar
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_TMP=/tmp
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): RW=/myoraclehomepath/reports
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): SHELL=/usr/bin/ksh
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): TK_DEBUG_POSTSCRIPT=Func/L/Mem
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): TK_ICON=/myoraclehomepath/reports/plugins/resource
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): TMP=/tmp
    [2010/7/8 10:11:47:284] Debug 50103 (EnvironmentUtility:getEnvironment): TNS_ADMIN=/myapppath
    [2010/7/8 10:11:47:285] Debug 50103 (EnvironmentUtility:getEnvironment): TZ=US/Eastern
    [2010/7/8 10:11:47:285] Debug 50103 (EnvironmentUtility:getEnvironment): X_LD_LIBRARY_PATH_64=/myoraclehomepath/lib
    [2010/7/8 10:11:47:285] Debug 50103 (EnvironmentUtility:getEnvironment): NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1
    [2010/7/8 10:11:47:285] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_TMP=/tmp
    [2010/7/8 10:11:47:308] Info 56025 (RWServer:startServer): Reports Server is starting up
    [2010/7/8 10:11:47:503] Debug 50103 (JobManager:start): Using Maximum Job Retry value = 0
    [2010/7/8 10:11:47:526] Info 65000 (Multicast:init): Communication channel initialized
    [2010/7/8 10:11:47:528] Debug 50103 (Multicast:registerReceiver): Packet handler registered
    [2010/7/8 10:11:47:529] Info 50103 (ServerPacketHandler:start): ServerPacketHandler started successfully
    [2010/7/8 10:11:47:532] Info 50103 (RWServer:startServer): Using multicast mechanism
    [2010/7/8 10:11:47:562] Debug 50103 (ServerPacketReceiver:handleRequestPacket): Received packets. Multicast is working
    [2010/7/8 10:11:48:561] Debug 50103 (ServerPacketReceiver:handleRequestPacket): Received packets. Multicast is working
    [2010/7/8 10:11:49:572] Debug 50103 (ServerPacketReceiver:handleRequestPacket): Received packets. Multicast is working
    [2010/7/8 10:11:50:589] Info 56023 (ServerImpl:ServerImpl): Idle thread has been started
    [2010/7/8 10:11:50:691] Info 56020 (EngineManager:spawnEngine): Launching engine rwEng-0
    [2010/7/8 10:11:50:691] Info 50103 (EngineManager:spawnEngine): OS Name = SunOS : OS Arch = sparc
    [2010/7/8 10:11:51:56] Info 50103 (RWLocaleUtility:RWLocaleUtility): Using oracle.i18n.util.LocaleMapper class
    [2010/7/8 10:11:51:58] Debug 50103 (EngineManager:spawnEngine): Start engine command line = /myoraclehomepath/bin/rwengine.sh -server -cp /myoraclehomepath/j2ee/home/lib/ojsp.jar:/myoraclehomepath/reports/jlib/rwrun.jar:/myoraclehomepath/jlib/zrclient.jar -Duser.language=en -Duser.region=US -Xmx256M oracle.reports.engine.RWEngine name=rwEng-0 server=myreportserver ORACLE_HOME=/myoraclehomepath engineimplclass=oracle.reports.engine.EngineImpl traceopts=trace_all tracefile=/myoraclehomepath/reports/logs/myreportserver/rwEng-0.trc tracemode=trace_append cacheDir=/myoraclehomepath/reports/cache server_ior="/tmp/myreportserver_xxxxxxxx_xxxxxxxxxxxxx"
    [2010/7/8 10:11:51:95] Info 56021 (EngineManager:spawnEngine): Engine rwEng-0 has been launched
    [2010/7/8 10:11:51:95] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Initial
    [2010/7/8 10:11:51:97] Info 56020 (EngineManager:spawnEngine): Launching engine rwURLEng-0
    [2010/7/8 10:11:51:98] Info 50103 (EngineManager:spawnEngine): OS Name = SunOS : OS Arch = sparc
    [2010/7/8 10:11:51:99] Debug 50103 (EngineManager:spawnEngine): Start engine command line = /myoraclehomepath/bin/rwengine.sh -server -cp /myoraclehomepath/j2ee/home/lib/ojsp.jar:/myoraclehomepath/reports/jlib/rwrun.jar:/myoraclehomepath/jlib/zrclient.jar -Duser.language=en -Duser.region=US -Xmx256M oracle.reports.engine.RWEngine name=rwURLEng-0 server=myreportserver ORACLE_HOME=/myoraclehomepath engineimplclass=oracle.reports.urlengine.URLEngineImpl traceopts=trace_all tracefile=/myoraclehomepath/reports/logs/myreportserver/rwURLEng-0.trc tracemode=trace_append cacheDir=/myoraclehomepath/reports/cache server_ior="/tmp/myreportserver_xxxxxxx_xxxxxxxxxxxxx"
    [2010/7/8 10:11:51:129] Info 56021 (EngineManager:spawnEngine): Engine rwURLEng-0 has been launched
    [2010/7/8 10:11:51:129] State 56004 (EngineInfo:setState): Engine rwURLEng-0 state is: Initial
    [2010/7/8 10:11:51:131] Debug 50103 (JobStore:writePersistFile): Purge persistent file
    [2010/7/8 10:11:51:169] Debug 50103 (JobStore:writePersistFile): Purge persistent file done
    *[2010/7/8 10:11:51:981] Warning 50103 (EngineManager:registerEngine): REP-55103: API URLEngine:getEngineEnvs not applicable to URL engine*
    [2010/7/8 10:11:51:982] Info 56026 (EngineManager:registerEngine): Reports Server started up engine rwURLEng-0
    [2010/7/8 10:11:51:998] Debug 50103 (EngineManager:updateEngineState): Engine rwURLEng-0 status is 1
    [2010/7/8 10:11:51:998] State 56004 (EngineInfo:setState): Engine rwURLEng-0 state is: Ready
    [2010/7/8 10:11:58:490] Info 50103 (EngineManager:manage): Engine restart count: 1
    [2010/7/8 10:11:58:590] Info 56020 (EngineManager:spawnEngine): Launching engine rwEng-0
    [2010/7/8 10:11:58:590] Info 50103 (EngineManager:spawnEngine): OS Name = SunOS : OS Arch = sparc
    [2010/7/8 10:11:58:592] Debug 50103 (EngineManager:spawnEngine): Start engine command line = /myoraclehomepath/bin/rwengine.sh -server -cp /myoraclehomepath/j2ee/home/lib/ojsp.jar:/myoraclehomepath/reports/jlib/rwrun.jar:/myoraclehomepath/jlib/zrclient.jar -Duser.language=en -Duser.region=US -Xmx256M oracle.reports.engine.RWEngine name=rwEng-0 server=myreportserver ORACLE_HOME=/myoraclehomepath engineimplclass=oracle.reports.engine.EngineImpl traceopts=trace_all tracefile=/myoraclehomepath/reports/logs/myreportserver/rwEng-0.trc tracemode=trace_append cacheDir=/myoraclehomepath/reports/cache server_ior="/tmp/myreportserver_xxxxxxx_xxxxxxxxxxxxx"
    [2010/7/8 10:11:58:623] Info 56021 (EngineManager:spawnEngine): Engine rwEng-0 has been launched
    [2010/7/8 10:11:58:624] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Initial
    [2010/7/8 10:12:5:832] Info 50103 (EngineManager:manage): Engine restart count: 2
    [2010/7/8 10:12:5:932] Info 56020 (EngineManager:spawnEngine): Launching engine rwEng-0
    [2010/7/8 10:12:5:934] Info 50103 (EngineManager:spawnEngine): OS Name = SunOS : OS Arch = sparc
    [2010/7/8 10:12:5:935] Debug 50103 (EngineManager:spawnEngine): Start engine command line = /myoraclehomepath/bin/rwengine.sh -server -cp /myoraclehomepath/j2ee/home/lib/ojsp.jar:/myoraclehomepath/reports/jlib/rwrun.jar:/myoraclehomepath/jlib/zrclient.jar -Duser.language=en -Duser.region=US -Xmx256M oracle.reports.engine.RWEngine name=rwEng-0 server=myreportserver ORACLE_HOME=/myoraclehomepath engineimplclass=oracle.reports.engine.EngineImpl traceopts=trace_all tracefile=/myoraclehomepath/reports/logs/myreportserver/rwEng-0.trc tracemode=trace_append cacheDir=/myoraclehomepath/reports/cache server_ior="/tmp/myreportserver_xxxxxxxx_xxxxxxxxxxxxx"
    [2010/7/8 10:12:5:963] Info 56021 (EngineManager:spawnEngine): Engine rwEng-0 has been launched
    [2010/7/8 10:12:5:964] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Initial
    *[2010/7/8 10:12:13:174] Exception 56105 (): Engine rwEng-0 died with error:*
    oracle.reports.RWException: IDL:oracle/reports/RWException:1.0
         at oracle.reports.utility.Utility.newRWException(Utility.java:758)
         at oracle.reports.server.EngineManager.manage(EngineManager.java:367)
         at oracle.reports.server.IdleThread.run(IdleThread.java:88)
    *[2010/7/8 10:12:13:175] Info 56029 (EngineManager:shutdownEngine): Shutting down engine rwURLEng-0*
    [2010/7/8 10:12:13:176] State 56004 (EngineInfo:setState): Engine rwURLEng-0 state is: Shutdown
    [2010/7/8 10:12:13:177] Info 56047 (EngineManager:remove): Reports Server shut down engine rwURLEng-0
    [2010/7/8 10:12:13:177] Info 50103 (ServerPacketHandler:stop): Multicastmanager stopped successfully
    [2010/7/8 10:12:13:178] Info 50002 (RWServer:shutdown): Server is shutting down
    [2010/7/8 10:12:13:178] Info 50103 (RWServer:startServer): Notify thread to exit
    Why does the trace file indicate that the rwEng engine died with error?+
    Again why does the rwURLEng engine start up and then immediately shut down?+
    Thank you for your help on this issue.+

    OK, I did this once and did not follow the oracle docs
    If you saved your targets.xml before you started you might save it by renaming it back.
    (Double check to make sure you did not miss a rename)
    Otherwise, all I have to offer is my rough notes:
    1. Backup the file $ORACLE_HOME/sysman/emd/targets.xml.
    [oracle@ias02 emd]$ pwd
    /u01/app/oracle/product/midtier/sysman/emd
    cp targets.xml targets.xmlbackup
    2. Modify the file targets.xml by changing all the occurrences of the wrong reports server name by the correct one.
    i.e. Replace rep_test_midtier with rep_new (4 places - changes)
    Copy the conf file as follows: ( this will named different from system to system )
    cp /u01/app/oracle/product/midtier/reports/conf/rep_pia_oracleas.conf /u01/app/oracle/product/midtier/reports/conf/rep_fam.conf
    run this script:
    /u01/app/oracle/product/midtier/bin/addNewServerTarget.sh rep_fam          (change rep_fam to new report server name)
    3.Update the changed configuration .
    /u01/app/oracle/product/midtier/dcm/bin/dcmctl updateconfig -ct opmn -v -d
    /u01/app/oracle/product/midtier/dcm/bin/dcmctl resyncinstance -v -d
    4. Restart the Application Server Control Console
    /u01/app/oracle/product/midtier/bin/emctl stop iasconsole
    /u01/app/oracle/product/midtier/bin/emctl start iasconsole
    In the file:
    /u01/app/oracle/product/midtier/reports/config/reportsConfig.properties
    Change the Reports_Server_Name setting from rep_test_midtier to rep_fam (change rep_fam to new report server name)
    Best Wishes (I was able to save mime)
    The other option is to reinstall

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