Error storing authorisation information

I recently installed iTunes on my new computer, but when I want to purchase a song or even play a preview I get to following error message:
"An error occured storing authorisation information on your computer."
I tried reinstalling iTunes to no avail.
This is getting quite annoying because I also can't play previously purchased songs anymore.
Thanks in advance for any insights.

Ok, finally I solved it (for me that is);
1.First go to the folder:
C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info
2.Then:
In Windows Explorer, go to Tools/Folder Options/View, then
scroll down and remove the checkmark on the "Use Simple File Sharing..." option. Windows XP (pro) use simple file sharing by default. You have more control without it.
Now go to the folder you want to share, right-click and select the "sharing and security" option, select the "share this folder" radio button, click "maximum allowed", click "Permissions" and make sure to select the permissions to the user or group you want. I would select Full Control to Everyone first just to make sure it works.
On the "security" tab, allow everything!
Now iTunes is allowed to save authorisation information on your system!

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Error Storing Authorization Information?

Recently, I decided to make my usual log in account a non-administrative account. Now when I try and purchase music from the iTunes music store, I receive the below message about the "required file" not being found or having a permission error. I ran repair permission without effect. When I change my account back to administrator status, the error does not appear, so I assume that I need to change the read/write permissions for the file that stores the authorization information. Anyone know where this file is (hidden?) and how I can correct this error?
Thanks
"There was an error storing your authorization information on this computer.
The required file was not found or has permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."

Authorization information is stored in the 'SC Info.sidb' file in the 'SC Info' folder (hidden) inside ./Users/Shared.
Your Shared folder might not have the correct permission.
This article mentions which permissions it should have:
iTunes: Missing Shared Folder May Prevent Authorization
Hope this helps.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.3.9) Several ext. HD (backup and data)

Error storing authorisation - unable to synchronise iphone etc. solution ?

when i backup my iphone to my computer, get message :
"there was an error storing your authorisation on this computer". goes on to mention
"file not found... permission error"
on clicking "ok" :
message appears "this computer no longer authorized for apps installed on iphone..."
i have tried :
- repairing permissions with disc utility
- keychain aid for keychain issues (none found)
- checked there is a "shared" file in "users" (but nothing related to itunes in there AFAICS)
- tried to "de-authorize" and "re-authorise" my (only) computer on itunes store

Hello,
I have an iPhone 3GS which I updated with the last firmware (iOS 5) 2 weeks ago. Everything goes ok.
And suddenly, while the phone was recharching. It asked me to activate it but I was unable to do it as it was rebooting constantly every time I connected it to iTunes.
I tried both 2 restore modes (Restore and DFU) but since I can't achieve a restore with the last Apple iOS 5 firmware. I got the error code 1.
I I tried on 3 different computers but same error. I really don't know what to do next...
I already called Apple Customer Care and I'm still waiting for an answer. I let you know.
And you, did you manage to get your iPhone back alive ?

Error Storing Authorization Information - HELP

I recently reinstalled my OS and got the above message when trying to play my ITunes songs. It goes on further to say...
"the required directory is mission or has a permissions error"
I tried deauthorizing but not good. Any ideas??
Brad

Try following the steps in this article:
Some of my iTunes Store purchases won't play in iTunes
http://docs.info.apple.com/article.html?artnum=93035
Check for permissions issues (Mac OS X only) is near the bottom of that article, but you might want to go through the entire article.

HT1420 there was an error storing your authorisation information on this computer

when I try to authorixw my PC i gert this message:
there was an error storing your authorisation information on this computer
I made a clean reinstall, still the same issue, any ideas on how to solve this
(I'm on windows 7)
thanks in advance
Rgds
AS

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
http://support.apple.com/kb/TS1389
that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

ITunes Error "There was an error storing your authorization information ...

I cannot play music downloaded from itunes. I have a dell computer with Windows XP Media with 4 users set up. One user has an itunes library that we downloaded music from itunes and got the following messages when trying to access the song.
1. open itunes and click on purchased song
2. the authorize computer pop-up window says this computer is not authorized to play "my doorbell", would you like to authorize it?
3. I enter the name and password and click authorize.
4. itunes tells me you have authorized 1 out of 5 machines.
5. I click ok and another pop-up box tells me "There was an error storing your authorization information on this computer. The required file was not found or has permission errors. Correct the permission problem and try again or deauthorize this computer if the permissions cannot be changed."
I followed the suggestions from a 3/21/06 posting on this matter, to the best of my ability, to no avail.
I've uninstalled itunes, run my disk cleanup utility to remove all unnecessary files (hoping to remove any orphan files) and re-installed itunes which did nothing. the 3/21 posting said to delete the library itl file and imported the library xml file (again). I am not sure what that means so I did not take this step.
Any help would be appreciated.-lpo
Windows XP

Hmmm... I know this issue as been covered before in these post by Katrina and B noir, try searching the post Im looking now to see if I can find it
OK I found it, go here and follow the link Katrina offers http://discussions.apple.com/thread.jspa?messageID=2160752&#2160752
Also make sure "Fast User Switching" is off for the 4 accounts you have on this PC and that the account you have downloaded content on is a adminisrtative one

There was an error storing your authorization information on this computer

Continue to get the same message over and over again and I cannot sync my iphone.
"there was an error storing your authorization information on this computer"
Apple support has not offered any assistance.
I have uninstalled and reinstalled the software several times.
Can anyone please help me this is so frustrating and apple has been no help.
Thank you

I have also searched through all discussions similar to this one and nothing has proven to work.
So anyone please help!

There was an error storing your authorization information...

With iTunes 5 I went to the music store and tried to double-click a song just to hear a preview (Black Eyed Peas, Let's Get it Started). I was asked to authorize my computer, it said I had authorized 4 of 5 correctly (I have only 2 machines using it, but whatever) and then I got this error:
"There was an error storing your authorization information on this computer.
The requested directory was not found or there was a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
I'm on Windows, with admin access, so it's not a permissions problem. I checked the Apple Computer folder in my Documents and Settings\Application Data folder, and I have write permissions there. I deauthorized this computer, but it gave me the exact same error.
In the knowledge base there is a fix for Macs, but nothing listed for PCs. I had no problems using the store with iTunes 4.9, this is a new problem for me with 5.0. So, until there's a fix, no ITMS purchases for me!

I'm having this problem as well. I'm dissapointed it's so hard to find information on the subject.
One of the things I guessed might have bee a problem is that my music files are on a file server on the network but when I changed the iTunes music folder location back to my local drive, I still hade the problem.
Another non-standard setup I have is a recent HD change. I copied my partitions to a new drive via PQ Partition Magic. I've had no problems with any other app, but I can't help but wonder if iTunes stores some kind of invisible autorization information in a hidden section of the partition that it can no longer access.
In any case, a word from the fine folks at Apple would sure help. What do you guys have to say?

Error Storing

Hi, i try open the videos i bought and this message pops up i do every thing it says but it keeps on happening
There was an error storing your authorization information on this computer
The requirement directory was not found or has a permissions error.
Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I just had this and just fixed it. first close itunes. Do a search for "itunes preferences" in search bar with finder. Delete the xml files associated with itunes. Then redownload the itunes installer and reinstall. Presto. Problem solved. This doesn't hinder your library, just merely rebuilds the itunes system
Cheers
Ron

Error Storing Authorization Info

When I try to listen to a song in iTunes it asks me to enter my password, although I am already signed into iTunes. When I type my password a box appears that says "There was an error storing your authorization information on this computer. ...there is a permissions error or the required directory was not found... deauthorize your computer if the permissions error cannot be changed." However, when I go to the Store tab and go down to Deauthorize Computer, it doesn't recognize my username and password. This also poses a problem because the store will not let me put my already purchased songs back onto my iPod. Anyone know what I need to do? I am using a Mac.

If you haven't been able to have yours work lately I tried something that worked. I went to this page:
http://discussions.apple.com/thread.jspa?messageID=9127409&#9127409
Then I did the first part were I downloaded the newest version of iTunes and the newest version of Quicktime, then I deauthorized my computer and authorized it right afterwards and it worked.
So if you're still trying to find out the problem, you can try this and hopefully it'll work for you... I still have to see if it will play the iTune Store songs or not, but hopefully this helps! Good Day!

Issue with storing authorization information, trying to start Home Sharing

I am currently attempting to set 'Home Sharing' up on my iTunes so that I will be able to share music and videos between two computers in my household. Both computers are on the same network, my home network. When I attempt to start Home Sharing, the following phrase pops up after putting in my iTunes username and password:
"There was an error storing your authorization information on this computer." (followed by other writing)
If anyone can help me to correct this issue and to start my Home Sharing it would be greatly appreciated.

Hello \'CUSE FAN,
I would recommend taking a look through the following article.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Cheers,
Allen

Weird message in iCal "Error Locating Account Information"

Hi,
I've a problem syncing iCal with Google calendar.
It works in the beginning very well, but sometimes I receive the message:
Error Locating Account Information
Request encountered an unexpected error (domain CalDAV No Calendar Home Error / code 1).
And the calendar stops syncing.
What is this message ? Why works well and then, suddenly, stops ?(without change any setting)
Mac OS X - 10.6.7
iCal 4.0.4
Thanks

Greetings,
That is an error message coming back from the Google CalDAV server when iCal requests an update of your calendars.
1.) First make a backup of your calendars by clicking on each one, one at a time and going to File > Export > Export and then saving the files somewhere for safekeeping.
2.) Delete the Google account from iCal > Preferences > Accounts
3.) Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical and / or "ical"
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
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See if that helps.

Error: "The document information panel was unable to load"

Hello,
I have created a custom document content type that uses a specified word template for a sharepoint document library for contracts and offers, and added a few custom columns in the document library as well. The word template launches succesfully when creating a new item in the document library, but the problem arises when I add custom columns to the word template content type. When the document loads in Word, I get the following error: "The Document Information Panel was unable to load. The document will continue to open. For more information, contact your system administrator." And in details:
"Document Information Panel cannot create a new, blank form.
Document Information Panel cannot open the form. To fix this problem, contact your system administrator.
Form template: http://servername/sitename/proppanel.xsn
The following DataObject either cannot be created or cannot be initialized: list_033AA217-8906-447E-A604-A300F51D4030
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The following item already exists in the collection: list_033AA217-8906-447E-A604-A300F51D4030"
Interestingly enough, I have two web applications running on the same server that I have tried to implement this on, and on the other it works flawlessly, meaning that the Document Information Panel launches successfully and I can edit the columns associated with that content type and store the values in a document library. I have also tried to save the DIP template from the working web application and use it as the default DIP template on the other application, but that doesn't work either.
I have also tried to browse through all options and configurations in the application settings in CA and SSP, but to no avail. Any suggestions about what might be causing this problem or how to fix it would be greatly appreciated.
- Sebastian Eriksson

Hi All,
I have the same problem with my DIP in already two of my document libraries. Please see below:
Document Information Panel cannot create a new, blank form.
Document Information Panel cannot open the form. To fix this problem, contact your system administrator.
Form template: http://servername/sitename/proppanel.xsn
The following DataObject either cannot be created or cannot be initialized: list_295E77CD-1C08-4DDC-A188-F86107F9BF60
Document Information Panel cannot add the following object to the DataObjects collection: list_295E77CD-1C08-4DDC-A188-F86107F9BF60
list_295E77CD-1C08-4DDC-A188-F86107F9BF60 could not be added to the DataObjects collection.
The following item already exists in the collection: list_295E77CD-1C08-4DDC-A188-F86107F9BF60
I have made the same thing that Kirikou has suggested and I was able to recreate the broken library. The problem is that Kirikou's way has failed on my Share Point staging installation:
[COMException (0x80020009): Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))]
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[SPException: Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))]
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I will be very appreciated if somebody knows what is the reason for this problem.
Best regards,
Yordan Nikolov

Error storing authorisation information

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