Error Storing Authorization Info

When I try to listen to a song in iTunes it asks me to enter my password, although I am already signed into iTunes. When I type my password a box appears that says "There was an error storing your authorization information on this computer. ...there is a permissions error or the required directory was not found... deauthorize your computer if the permissions error cannot be changed." However, when I go to the Store tab and go down to Deauthorize Computer, it doesn't recognize my username and password. This also poses a problem because the store will not let me put my already purchased songs back onto my iPod. Anyone know what I need to do? I am using a Mac.

If you haven't been able to have yours work lately I tried something that worked. I went to this page:
http://discussions.apple.com/thread.jspa?messageID=9127409&#9127409
Then I did the first part were I downloaded the newest version of iTunes and the newest version of Quicktime, then I deauthorized my computer and authorized it right afterwards and it worked.
So if you're still trying to find out the problem, you can try this and hopefully it'll work for you... I still have to see if it will play the iTune Store songs or not, but hopefully this helps! Good Day!

Similar Messages

Error Storing Authorization Information?

Recently, I decided to make my usual log in account a non-administrative account. Now when I try and purchase music from the iTunes music store, I receive the below message about the "required file" not being found or having a permission error. I ran repair permission without effect. When I change my account back to administrator status, the error does not appear, so I assume that I need to change the read/write permissions for the file that stores the authorization information. Anyone know where this file is (hidden?) and how I can correct this error?
Thanks
"There was an error storing your authorization information on this computer.
The required file was not found or has permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."

Authorization information is stored in the 'SC Info.sidb' file in the 'SC Info' folder (hidden) inside ./Users/Shared.
Your Shared folder might not have the correct permission.
This article mentions which permissions it should have:
iTunes: Missing Shared Folder May Prevent Authorization
Hope this helps.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.3.9) Several ext. HD (backup and data)

Error Storing Authorization Information - HELP

I recently reinstalled my OS and got the above message when trying to play my ITunes songs. It goes on further to say...
"the required directory is mission or has a permissions error"
I tried deauthorizing but not good. Any ideas??
Brad

Try following the steps in this article:
Some of my iTunes Store purchases won't play in iTunes
http://docs.info.apple.com/article.html?artnum=93035
Check for permissions issues (Mac OS X only) is near the bottom of that article, but you might want to go through the entire article.

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
http://support.apple.com/kb/TS1389
that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

ITunes Error "There was an error storing your authorization information ...

I cannot play music downloaded from itunes. I have a dell computer with Windows XP Media with 4 users set up. One user has an itunes library that we downloaded music from itunes and got the following messages when trying to access the song.
1. open itunes and click on purchased song
2. the authorize computer pop-up window says this computer is not authorized to play "my doorbell", would you like to authorize it?
3. I enter the name and password and click authorize.
4. itunes tells me you have authorized 1 out of 5 machines.
5. I click ok and another pop-up box tells me "There was an error storing your authorization information on this computer. The required file was not found or has permission errors. Correct the permission problem and try again or deauthorize this computer if the permissions cannot be changed."
I followed the suggestions from a 3/21/06 posting on this matter, to the best of my ability, to no avail.
I've uninstalled itunes, run my disk cleanup utility to remove all unnecessary files (hoping to remove any orphan files) and re-installed itunes which did nothing. the 3/21 posting said to delete the library itl file and imported the library xml file (again). I am not sure what that means so I did not take this step.
Any help would be appreciated.-lpo
Windows XP

Hmmm... I know this issue as been covered before in these post by Katrina and B noir, try searching the post Im looking now to see if I can find it
OK I found it, go here and follow the link Katrina offers http://discussions.apple.com/thread.jspa?messageID=2160752&#2160752
Also make sure "Fast User Switching" is off for the 4 accounts you have on this PC and that the account you have downloaded content on is a adminisrtative one

There was an error storing your authorization information on this computer

Continue to get the same message over and over again and I cannot sync my iphone.
"there was an error storing your authorization information on this computer"
Apple support has not offered any assistance.
I have uninstalled and reinstalled the software several times.
Can anyone please help me this is so frustrating and apple has been no help.
Thank you

I have also searched through all discussions similar to this one and nothing has proven to work.
So anyone please help!

There was an error storing your authorization information...

With iTunes 5 I went to the music store and tried to double-click a song just to hear a preview (Black Eyed Peas, Let's Get it Started). I was asked to authorize my computer, it said I had authorized 4 of 5 correctly (I have only 2 machines using it, but whatever) and then I got this error:
"There was an error storing your authorization information on this computer.
The requested directory was not found or there was a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
I'm on Windows, with admin access, so it's not a permissions problem. I checked the Apple Computer folder in my Documents and Settings\Application Data folder, and I have write permissions there. I deauthorized this computer, but it gave me the exact same error.
In the knowledge base there is a fix for Macs, but nothing listed for PCs. I had no problems using the store with iTunes 4.9, this is a new problem for me with 5.0. So, until there's a fix, no ITMS purchases for me!

I'm having this problem as well. I'm dissapointed it's so hard to find information on the subject.
One of the things I guessed might have bee a problem is that my music files are on a file server on the network but when I changed the iTunes music folder location back to my local drive, I still hade the problem.
Another non-standard setup I have is a recent HD change. I copied my partitions to a new drive via PQ Partition Magic. I've had no problems with any other app, but I can't help but wonder if iTunes stores some kind of invisible autorization information in a hidden section of the partition that it can no longer access.
In any case, a word from the fine folks at Apple would sure help. What do you guys have to say?

Error Storing

Hi, i try open the videos i bought and this message pops up i do every thing it says but it keeps on happening
There was an error storing your authorization information on this computer
The requirement directory was not found or has a permissions error.
Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I just had this and just fixed it. first close itunes. Do a search for "itunes preferences" in search bar with finder. Delete the xml files associated with itunes. Then redownload the itunes installer and reinstall. Presto. Problem solved. This doesn't hinder your library, just merely rebuilds the itunes system
Cheers
Ron

Issue with storing authorization information, trying to start Home Sharing

I am currently attempting to set 'Home Sharing' up on my iTunes so that I will be able to share music and videos between two computers in my household. Both computers are on the same network, my home network. When I attempt to start Home Sharing, the following phrase pops up after putting in my iTunes username and password:
"There was an error storing your authorization information on this computer." (followed by other writing)
If anyone can help me to correct this issue and to start my Home Sharing it would be greatly appreciated.

Hello \'CUSE FAN,
I would recommend taking a look through the following article.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Cheers,
Allen

Error storing authorisation - unable to synchronise iphone etc. solution ?

when i backup my iphone to my computer, get message :
"there was an error storing your authorisation on this computer". goes on to mention
"file not found... permission error"
on clicking "ok" :
message appears "this computer no longer authorized for apps installed on iphone..."
i have tried :
- repairing permissions with disc utility
- keychain aid for keychain issues (none found)
- checked there is a "shared" file in "users" (but nothing related to itunes in there AFAICS)
- tried to "de-authorize" and "re-authorise" my (only) computer on itunes store

Hello,
I have an iPhone 3GS which I updated with the last firmware (iOS 5) 2 weeks ago. Everything goes ok.
And suddenly, while the phone was recharching. It asked me to activate it but I was unable to do it as it was rebooting constantly every time I connected it to iTunes.
I tried both 2 restore modes (Restore and DFU) but since I can't achieve a restore with the last Apple iOS 5 firmware. I got the error code 1.
I I tried on 3 different computers but same error. I really don't know what to do next...
I already called Apple Customer Care and I'm still waiting for an answer. I let you know.
And you, did you manage to get your iPhone back alive ?

Error while creating info object

error while creating info object a character
Info object may be a maximum of 000060 digits...... what would be the error?
Thanks ALL

Hi,
The maximum length supported by one CHAR type infoobject is 60. Check whether you have assigned more.
If you have to load more length ( more than 60) split the total thing into different infoobjects. Create different infoobjects and split the total thing into them - like 1st 60 char in 1st infoobject, char 61-120 in 2nd infoobject and so on. Then you can again concatenate them.
Thanks,
Indrashis

Error in Authorization even after giving Colon authoriztion to users

Dear Experts
We have built a query which is having Sum GT function used and also Constant for some characterstics.
But when we execute the query the user is getting not authorized message. If i run the query without the SUM GT and Constant RKF and CKF its running fine.
We have checked the rsec log for the error it says Colon authorization is required for the some chars which are authorizaiton relavant but we have given all the other chars : authorization but still i am getting the below message.
Authorization Check Log
For a general description see the Note 1234567
Date and Execution Time (Local Server)
Execution Date: 01.12.2011
Execution Time: 15:33:23
Executed Query: ZM_SD_M22/ZM_SD_M22_Q_00010
Transaction RSRT ( BW - output test )
Executed by User P00010784
Executed with Analysis Authorizations of Another User P00007960
Software Component Release Level Support Package
SAP_ABA 700 0021 SAPKA70021
SAP_BASIS 700 0021 SAPKB70021
SAP_BW 700 0023 SAPKW70023
InfoProvider Check
Building the Buffer...
...Buffer Built
Are there authorizations for accessing InfoProvider ZM_SD_M22 with activity 03?
Authorization exists for general access to InfoProvider ZM_SD_M22 with activity 03
Relevant Characteristics for Detailed Authorization Check
(Characteristics with Full Authorization Are Not Listed!)
List of Effective Authorization-Relevant Characteristics for InfoProvider ZM_SD_M22:
0DF_HRPOSTN
ZCUS_MAT__ZSD_HEQT
ZC_CUST__ZSD_HEQT
ZSD_HEQT
Authorization Check
Detail Check for InfoProvider ZM_SD_M22
Preprocessing:
Selection Checked for Consistency, Preprocessed and Supplemented As Needed
Subselection (Technical SUBNR) 1
Check Node Definitions and Value Authorizations...
Node- and Value Authorizations Are OK
Subselection (Technical SUBNR) 2
Check Node Definitions and Value Authorizations...
Node- and Value Authorizations Are OK
End of Preprocessing
Filling the Buffer...
...Buffer Filled
Main Check:
Subselection (Technical SUBNR) 1
Supplementation of Selection for Aggregated Characteristics
Check Added for Aggregation Authorization:     0DF_HRPOSTN
Check Added for Aggregation Authorization:     ZCUS_MAT__ZSD_HEQT
Check Added for Aggregation Authorization:     ZC_CUST__ZSD_HEQT
Check Added for Aggregation Authorization:     ZSD_HEQT
Authorizations missing for aggregation (":")
Characteristic 1        2       3
0DF_HRPOSTN    Node      I EQ :      I EQ :
ZCUS_MAT__ZSD_HEQT    I EQ :      I EQ :      Node
ZC_CUST__ZSD_HEQT    I EQ :      I EQ :      I EQ :
ZSD_HEQT    I EQ :      Node      I EQ :
Entries marked with red do not have aggregation authorization
You can find more information about this here 1140831
The authorization check stops here as this selection is no longer needed
Message EYE007: You do not have sufficient authorization
No Sufficient Authorization for This Subselection (SUBNR)
Following CHANMIDs Are Affected:
Subselection (Technical SUBNR) 2
Supplementation of Selection for Aggregated Characteristics
Check Added for Aggregation Authorization:     0DF_HRPOSTN
Check Added for Aggregation Authorization:     ZC_CUST__ZSD_HEQT
Check Added for Aggregation Authorization:     ZSD_HEQT
List of authorizations that provide authorization for selection on ":" (aggregation):
Characteristic 3
0DF_HRPOSTN    I EQ :
ZC_CUST__ZSD_HEQT    I EQ :
ZSD_HEQT    I EQ :
Please guide me what else is required to get the report running.
Thanks and Regards
Sree
Edited by: CRMKNW on Dec 4, 2011 9:43 AM

Shivraj,
I have done the way to display the authorization but still its giving the error no authorization and for change i have removed the Auth relavant Char from the filter which is having the variable (authorization type ) now its showing the report but four Key figure columns are not shown.
These key figure columns are SUM GT function which will bring the total value of a characterstic. So where am i going wrong because as i have given the : authorizaiton it should give the aggregated value for these columns and give full details for his authorized zone.
if i don't add the variable its giving all the data without these four key figures what i am expecting is it should give data for the authorized zone but also show the aggregated value in the SUM GT key figures as they are authorized with : authoriztion.
Thanks and Regards
Sree

Document search error in webshop(Error in authorization check: user unknow)

Hi All
actually we have implemented the document search functionality in webshop to access all the documents in webshop who have created order in the webshop.
actually when i am logging into the portal with userid "skumar" after that there was role called "Document Search" when i click that document search role then the document search will be opened, based on the selections in the selection criteria then the documents will be displayed generally.
actually come to my error when i select in the selection criteria "order acknowledgement" and i select the one more column called "period" after that i click the search button then i am getting the error as follows.
<b>Error in authorization check: user unknown.</b>
Can you please help me where to check the authorizations in the system for accessing the documents.
Regards
Sunil

Hi Sunil generally this kind of error will occur when you choose acknoledgement
for Future Periods,eventhough input is past date if the same problem occurs you should check for Su05 Internet USer authoriasations
Reward if helpful
Venkat

Error: No authorization to display the message

Hello
Users are getting error : No authorization to display the message,
when they are trying to view the content of the message.
When checked in the error logs, I see teh below log:
Message: Failed (javax.management.MBeanPermission,*,DISPLAY)java.lang.reflect.InvocationTargetException
Category: com.sap.security.core.role.PermissionData
Location: com.sap.security.core.role.PermissionData.get(ClassLoader)
Application: sap.com/tclmitsamcouinwalocalnavigation~wd
Can you please advice , as what actions has to be added to user.

Where do you get this error? Basically user is not having proper credentials to view the message. Talk to Basis team.

Error Storing Authorization Info

Similar Messages

Maybe you are looking for