Error sync calender and slow mail for Exchange

I have a Nokia E90 with Exchange Business software. I the last to month i get an error when synchronizing calendar. The phone completely locks with an error message. It is still possible to sync mail and contacts.
Today i upgraded the firmware to newest version, and now the Exchange application is very slow, and i still get the error message when trying to sync calendar.
Do you now what is wrong?

What do you mean "completely locks"? What is the error message. Is there an error in the admin logs? Look in the \MailForExchange directory using the FileBrowser.
There is likely a bad calendar item on your server that is causing this problem. Let's try to locate it. It could be anywhere in the Calendar. Change the calendar "sync back" setting as low as possible. This will reduce the number of items that will be synched.
If that doesn't help, take a look at your repeating items. Look for items with hundreds or thousands of recipients or large attachments in the body.
Another way: there is a way to change the Calendar view in Outlook to a list instead of a calendar. From this view, you can temporarily move small groups of your calendar items to another folder until synching succeeds. Then you know that the bad item is in the last group. Now move the items back to the calendar one by one until you find the bad one.
Once found, recreate it so that you have a working copy, but don't move the bad one back into your calendar.
Make sense?

Similar Messages

  • Sync specific folders using Mail for Exchange

    In ActiveSync I can select which folders to synchronize. I it possible with Mail for Exchange? I do not need to synchronize all folders while roaming.
    Greetings
    Gert

    What is the account server name?
    N86 8mp: RM-485,0590552; Version 20.115 - 6/29/2009. - -- E71-2; RM-357; 0569371; Version 100.07.76 - 6/08/2008.
    N8; N900

  • E65 - Mail for Exchange ERROR

    I've lots of problems and questions about Mail for Exchange.
    My phone is a Nokia E65 (Symbian S60 v3.0).
    I’ve download Mail for Exchange from OVI and add my Hotmail account.
    (Microsoft finally opens the Push for all!)
    After download, installed and setup, Mail for Exchange always said to me:
    “Sync failed, Contact your administrator if the problem persist”…
    Ok, I try again and again, but always the same message…
    I went to the journal and here is what I read:
    “System error, try again later.”…
    But all is perfectly synchronized!
    Mails ok, Address Book ok, Task ok... Etc…
    So, why have I all the time this message??
    I’ve try to understand alone, and I saw that the version of “Mail for Exchange” was the 3.0.50.
    I told that there’s maybe an update!
    I went to the website of “Mail for Exchange” (http://europe.nokia.com/support/download-software/​​mail-for-exchange/faq-for-mail-for-exchange) and I saw all the versions:
    - Mail for Exchange 3.0.73 for S60 v5
    - Mail for Exchange 3.0.73 for S60 v3.1
    - Mail for Exchange 3.0.50 for S60 v3.0
    Why for S60 v3.0 only, the last version is 3.0.50? Where is the 3.0.73?
    I attempted to communicate with Microsoft by mail, to be sure that all the settings was correct…
    And all the settings were correct!
    I attempted to launch an update for the program, but noting to check an update…
    I attempted to install “Mail for Exchange” 3.0.73 for S60 v3.1 on my S60 v3.0 but impossible…
    HELP!
    I took some screenshots, but they’re in French sorry:
    /discussions/attachments/discussions/messaging/279​21/1/08%20MfE%20Echec%20synchronisation.jpg
    /discussions/attachments/discussions/messaging/279​21/2/09%20MfE%20Jounal%20de%20synchronisation.jpg
    ThiWeb

    Is it really so that there's noone with sam problem? Has anyone heard about the same errorcode?

  • E71 - Mail for exchange syncs calendar only partly

    I'm pretty new to using the Mail for Exchange (latest version from Ovi) application in my E71, had a 3rd party software that handled pim sync before.
    Any how, the company has moved from Lotus Notes to Microsoft Exchange 2010 and in that process migrated data from Notes to Exchange. For some reason the Mail for Exchange application syncs only entrys changed or created in Exchange, older entrys migrated from Notes unchanged wont show up in the handset.
    I have verified with handsets from other vendors that this is not an server/active sync error, fore example Apples iPhone will sync every entry. How come, anyone has any ideas?

    Go to OVI store on your E71 and download Mail for Exchange.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • Mail for exchange and asha 302

    hello!
    i bought a new asha 302 and and mail for exchange doesnt work.
    at first i updated the asha firmware to version 14.92 (via nokia suite) and installed mail for exchange from the store. then i made a new outlook.com account and tried to connect the 2.
    i always get the error "unsupported version header in the request".
    my settings are:
    e-mail: (username)@outlook.com
    server: bay-m.hotmail.com
    domain: outlook
    i tried with different servers (outlook.com, m.outlook.com, m.hotmail.com) and different domain names (outlook.com) but always with the same outcome.  the server for my outlook account seems to be bay167, but bay-m.outlook.com does also not work.
    edit:
    now i tried to sync only the mail (and not the calendar and contacts) and it errored differently:
     "java.lang.IllegalStateExceptopn: store with key is not being reference counted in SyncingCollectionFactory::returnCollection"
    Solved!
    Go to Solution.

    You have probably already accessed thess Nokia resources:http://www.youtube.com/watch?feature=player_embedded&v=cybSSGk0oBg and https://betalabs.nokia.com/sites/default/files/NokiaMailForExchange-Installation_Signup.pdf
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • N97: Calendar not syncing in Mail for Exchange

    I had to reset my phone yesterday and reconfigure Mail for Exchange and all of a sudden the calendar is not syncing anymore. Only emails are coming through. Does anyone have a solution for this please?
    Thanks
    Solved!
    Go to Solution.

    I have the same Issue!!!
    After the update to v20...
    The log file has the following: "failed to create Calendar sync command (error=-1)
    Mail For Exchange Error - 15000"
    Does someone has a solution?
    I tried to re install MfE and nothing... 

  • Calendar sync problem with Mail for Exchange

    I have troubles syncing my calendar with Mail for Exchange.
    I've configured MfE the same way I did on my N8-00 and it worked perfectly there. On my new N9 it just syncs Mail and the ToDo list of from the Exchange Server. Any suggestions what I am doing wrong?
    Also, when I remove my MfE settings, the Calendars still are in the Calendar App. How can I delete them?

    Hi, 
    There could be some problem with the contact sync, because you had synched with MFE . Remove the existing sync for Mail for exchange and then try creating a new sync and then check, That should maybe solve the issue. 
    I had mfe configured and then removed and now then i sync with the Address book and Ical. Seems to be working fine for me, just that i use a N95.
    Hopefully it fixes, let me know the outcome.
    Cheers
    Sandy 
    Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

  • Mail For Exchange has stopped syncing e-mail

    I had problems with my E71, so got a replacement phone, which is fine. I restored my phone from a backup, including all my e-mails (stored on the memory card). However, when syncing, all the e-mails disappeared. Calendar, tasks, and contacts all sync fine. I can send e-mails fine. Just got an empty Inbox. Have tried pretty much everything, even doing another restore, to no avail. Any thoughts folks?

    First thing to try is a Full Resync
    If that doesn't work, uninstall and reinstall Mail for Exchange and recreate the profile.
    Regards Jon.
    If this post helped you, please press the Kudos button ;-)

  • Mail For Exchange - Compatability/Downloads menu i...

    Using N79
    SW 31.002.205.4.
    Up until this morning running MfE 2.9.158. Just been offerred 2.9.160 via App.Update. Post install check indicates this has been available for months - why the delay in pushing it through to App.Update?
    MfE 2.9.160 still not fixed old issue of being unable to open MfE settings following phone restart - why not? - threads dating back to 1st quarter 2009! but this one explains the issue precisely:
    /t5/Messaging-Email-and-Browsing/Mail-for-Exchange-corrupted/m-p/603626/highlight/true#M21922
    It's the only app on my phone that cannot be routinely opened - not good.
    Notwithstanding this idiosyncrasy email syncing is more hit than miss but  falls way short of my iPod touch which is 100% rock solid regarding Exchange compatability. Does Nokia want Exchange Server based customers- my guess is not enough. Generally speaking if I notice emails hitting my iPod but not my N79 it's time for a  phone restart.  But that  kills the ability to open MfE settings So it's back to a re-install.
    If the above isn't bad enough Nokia has just made it worse.  This "current" link from the N79 support page is dead;
    http://businesssoftware.nokia.com/mail_for_exchange_downloads.php
    and after much dead-ending find that the Ovi Store now contains MfE - no problem with that it makes sense to consolidate. But no mention of N79 being supported by the latest greatest MfE and Ovi only lists 3.0 as supporting FP1 phones - so wht about FP2?
    Is my N series phone supported anymore - I've got no idea.
    Wake up Nokia it's 2010 not 1990 - we shouldn't have to put  up with this **bleep** in basic functionality.
    Judging by lack of action over the past 12 months have no hope Nokia will put this right but that my dear Nokia is how you lose customers to your rivals Apple and RIM. Pull your finger out.

    I'm hoping this fix works for me long term and post as is.
    Multiple phone calls to Nokia Tier 1 and 2 phone support heavily supplemented by some determined Google searching led me to the following solution.
    First off the bad news. To fix the MfE issue requires a hard reset of the device. There's no way around this so resign yourself to it early.
    The good news however is you can dramatically reduce the time needed to return your device back to its pre-reset condition by backing up your device using Ovi Suite. Forget to do this and you'll be re-installing your apps one at a time.
    My issue was made more difficult because the usual hard re-set code (*#7370 #) would not reset the device i.e. full recovery of phone memory, complete wiping of contacts etc. Ignoring Nokia's advice to return the phone for repair! I turned up an alternative method which achieved the hard re-set I was seeking.
    As follows:
    Hold these three keys down - *, 3 and green accept call - whie the phone is off, then power on keeping them depressed until the Nokia logo plays.
    On the N79 this involves an usual amount of manual dexterity but nevertheless worked where the re-set code failed. Hopefully this won't be necessary for most users.
    Once re-set you will be presented with the Set up menu as per a new phone.
    With a fully recovered phone memory you can now restore your earlier backup via Ovi Suite, which for me did 90% of the work needed to get my phone back to its earlier personalised condition. I took the opportunity of checking for any programme updates of essential apps and updated as necessary. Re-installation of Speed Dial settings and permitted Bluetooth devices amongst other items was required but all in all all my data and file structure was faithfully restored first time around.
    I am now running MfE 3.0 (actually 2.09.208 - see initial thread posting ) which Nokia support advise is not supported  for the N79 -  given the varying level of advice received I'm prepared to run with my own view that it works fine. If you wish to play safe you should be running 2.9.160.
    I have re-booted the phone multiples times over the last two days and on only one occasion (which I'm going to pretend never happened) MfE has been rock solid. In addition Ovi Maps which had stopped opening - and was fundamentally what set me off down the road of a hard re-set - is now working perfectly.
    I'm hoping this cures the irritating MfE problem long term pending Nokia sorting out whether they even support the N79 any longer as far as MfE is concerned.
    As a sign off I will just say for my purposes the N79 is the best smartphone I've ever owned and supplemented with an iPod Touch is a fantastic work/play combination. If you are allowed tethering on your contract I contend Walking Hot Spot is THE killer app and so confident am I of my choice of phone I've just bought a second N79, at a much reduced price, which I'm going to use as a backup/extension to my existing N79 when it dies and goes to heaven.
    Hope this post saves someone else some timeand effort.

  • Problem with mail for exchange after update on E72...

    Hi everyone,
      I updated Nokia E-mail to ver 3.9 on E72. Now I am facing  a problem with mail for exchange. I have configured gmail on mail for exchange. I recieve a warning that "unable to sync contact administrator if problem persist". It started to pop up just after the update was over and is very frustrating. Even previously i used to recieve mails instantly but now it generally takes half an hour for me to recieve them. I deleted and created mail for exchange several times but to no avail.
    Also i am not able to automatically recieve mails other emails which i have configured. every time I have to manually download them everytime.
    Can anybody suggest a way out.
    Thanks
    Anil

    It could be a problem if you're using your network's connections...
    I was on a Pay & Go tariff with o2 some time ago, and needed secure connections for various things, o2 told me they didn't provide secure connections on Pay & Go tariffs...
    Could be worth checking with them to make sure it's supported.
    Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
    Android History: HTC Desire, SE Xperia Arc, HTC Sensation, Sensation XE, One X+, Google Nexus 5

  • Mail for Exchange

    I wonder if anyone can give me some advice?
    First of all I am not sure whether this is possible.
    On my home PC I use Microsoft Office 2010 for yahoo and pop accounts. I would like to set up my Exchange mail account on my E72 to access this but can't set it up.
    The email wizard asks for my domain and my Mail for Exchange server. Not being very technically minded myself and a little on the geriatric side, can aqnyone tell me where I can find this information?
    As I say, I'm not even sure whether this can be done but any pointers woul be gratefully received.
    .....HELP!!!!

    Yes I did check that. user name / password and server URL correct. Any other suggestions
    Abi99 wrote:
    MangeshA wrote:
    16/07/2013 22:17:57 Falling back to Basic Authentication because of error  403
    I am not a champion in reading these logs, however, I guess you face HTTP error 403, which means Forbidden, which means, you either have the wrong username/password or specified a wrong server URL. Did you double-check that, already?

  • N97 Mail for Exchange problem

    So, after my previous MfE disaster (it deleted all the contacts from my Exchange server, subsequently I was unable to get into MfE settings to change anything) I decided to reset the phone and start from scratch. I reset it using the code *#7370# which I found on this forum. It seemd to work, the phone behaved exactly as it did from the box. I got it started and downloaded the Messaging app. At the end of this process it gave me an error message "installation failed" but immediately then went into mailbox setup, showed another "preparing for installation" message and then went through the steps for setup.
    The problem is that when I get to selecting "Mail for Exchange" as the type of mail I want to set up I get a message that there are too many accounts of this type already on the device (obviously there are none) and won't proceed.
    I have repeated the whole thing twice from hard-resetting the phone onwards, and still get the same problem. I have looked in the file manager for any thing which look like old config files but can find none.
    Any suggestions?

    Thanks jg72 - that's certainly interesting.  It does kinda make sense with you saying that, to a degree - but still a little strange?!  I've managed to fix it myself last night before I read your post (so I think?!) by simply downloading the MfE .sis for it at:  http://www.businesssoftware.nokia.com/mail_for_exc​hange_downloads.php
    The N97 isn't listed, and N96 install as mentioned earlier in this post throw an error on my phone saying it's not compatible - so I downloaded the .sis for the Nokia 5800 (ExpressMusic) - since it's the only other phone I know with the S60 5th Edition OS on it.  I seem to now get further, and am able to configure the settings for push email!!!  It was the "Nokia Email" app (different to MfE) that was given issues, and my "Mail For Exchange" folder was empty?  I don't know if this was right with my handset being brand new out-of-the-box, but after installing the MfE .sis - I can now configure the server settings.
    Now I need to speak to my administrator about what the settings should be !!! 
    Good luck everyone else having issues - hope this all helps you!

  • E72 Mail for Exchange duplicate calendar entries

    Installed and configured Mail for Exchange on a Nokia E72 and everything is working except that calendar entries are being duplicated multiple times!? 
    Any ideas? Thanks....

    We have the same problem as described here with an E72. Did you ever get a fix for it?
    Thanks.

  • Mail for Exchange and the dreaded 500 error!

    Hi
    I've recently got myself a Nokia 5800 and have been trying to get Mail for Exchange working for the past week and a half.
    I've read and actioned almost every suggestion that I can find on the web but still no joy!
    The jist of the problem is as follows:-
    1. I created my profile which uses a secure connection and attempted to sync but no joy
    2. I downloaded the SSL certificate from our OWA server (provided by Equifax to my phone), tried again, still no joy.
    3. Next I downloaded a PDA emulator and configured activesync on it, after downloading and installing the certificate Activsync worked fine.
    4.  I can access Outlook Web access and OMA fine.
    5.  One of my colleagues has a Sony Ericson K700 phone and he has managed to get activesync working fine.
    Becuase of the above I'm thinking that there are certain issues with the Nokia 5800 and Mail for exchange in an SSL environment. 
    I've had a scan through the logs on our OWA mail server but there are none that even indicate that my phone is getting to the server.
    I work in an IT team so consider myselft as reasonably technically astute.
    Here's the logfile from the phone.
    21/07/2009 9:43:01 Profile Updated
    21/07/2009 9:43:02 PeakTime active
    21/07/2009 9:43:02 Profile Updated
    21/07/2009 9:43:03 PeakTime active
    21/07/2009 9:43:05 PING Command Requested
    21/07/2009 9:43:13 HTTP error code=500
    21/07/2009 9:43:13 Exception during Ping.
    21/07/2009 9:43:13 HTTP Server Error 500: Internal Server Error
    21/07/2009 9:43:13 Error occurred during Ping.
    21/07/2009 9:43:13 Error occurred during Ping. Setting Status to Waiting For Reconnect
    I'm not sure whether this is relevant or not but when I got activesync working on the PDA emulator I noticed this error in the application log of the exchange server.
    Unexpected Exchange mailbox Server error: Server: [mailboxserver.domain.co.uk] User: [[email protected]] HTTP status code: [409]. Verify that the Exchange mailbox Server is working correctly.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. 
    Any help is massively appreciated!
    Thanks
    Adam

    Can nobody help with this?

  • N9 calendar sync using Mail for Exchange and Outlo...

    Calendar sync just stopped working. Email sync still works, but calendar syncing will not update N9 calendar. I have tried to remove Mail for Exchange account and re-add that, but it won't work. No error message coming, sync just stops. Sync details indicates that nothing updated to calendar. 

    What is the account server name?
    N86 8mp: RM-485,0590552; Version 20.115 - 6/29/2009. - -- E71-2; RM-357; 0569371; Version 100.07.76 - 6/08/2008.
    N8; N900

Maybe you are looking for