Error synching Windows 7 Contacts with Desktop Manager

Hi
I'm new here and would appreciate any help you can give.
I''m having trouble synching the email addresses in my Windows Contacts file with my Blackberry. Not all email addresses synchronise properly, which is probably because they are sourced from several different databases previously. There doesn't seem to be a way to map the fields accurately as the Windows 7 contacts folder shows the field as "E-mail Address" and the Desktop Manager shows the field being imported from Windows as "Preferred Address". This mapping only transfers those addresses which were previously exported from a BB/Lotus Notes database.
I've tried exporting to csv's and changing the field names as well as importing through Outlook 2010 rather than WIndows but with no success.
Has anybody else had this problem and found a solution?
Any advice or suggestions welcomed.

halimsujanto wrote:
Hi all..
I am having the same problem with desktop software 6, but my problem is more like this..
http://www.blackberry.com/btsc/KB19300
The Windows Installer pop-up during installation and cannot continue, it seems that windows installer 4.5 is the cause, but I cannot uninstall windows installer 4.5 because many of my programs were using this..
In this knowledge base solution it says to run BlackBerry Desktop Software.msi, but on BlackBerry Desktop Software 6, it need to run from setup.exe and cannot continue.. so I cannot install desktop software 6 on my computer, but I am able to install older version desktop software ie. version 4.2 to version 5.
I think that I am gonna reply here instead of making new thread about windows installer 4.5 and Desktop Software 6, please move if I did wrong.
PS. Bifocals..
The link you provided is missing. Or it just back to BlackBerry Technical Solution Center page and I tried searching the KB13781 with no success.
Please if there is other link that may be good for my problem.
Thank you very much.
Hi ihalimsujanto and welcome to the forums!
My first concern is that you do have a version of desktop manager that you can maintain your device and PIM data with, do you?
Please post back with as much detail as possible regarding your hardware and software setup.
Also post what steps you have taken to resolve the issue. The more detail we have the better we can help you. I'll reread KB 19300 and find what happened to my broken link.
Thanks.
Bifocals
EDIT:
ihalimsujanto,
Please review this Microsoft Knowledgebase Article ID: 555175
How to resolve Common "Windows Installer" Problems
Methods 3 and 4 may be pertinent.
Let us know how it goes!
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

Can I use Bluetooth to sync Blackberrry Bold diary and contacts with Desktop Manager (versions 6 or 7)?

I have successfully set up a Bluetooth connection with my PC. Can anyone tell me it is possible with either (or both) versions of the Desktop Manager software? (i.e. update all info without need for a cable connection using a Blackberry Bold 9900)
Many thanks!
Clive

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Error When Syncing BB9900 with Desktop Manager on Windows 8 & Outlook

I have a BB9900 running 7.1 Bundle 2061 (v7.1.0.714, Platform 5.1.0.532)
I have a Windows 8 PC running Outlook 2010
I have downloaded Desktop Software v7.1.0 B42
I have .NET Framework 3.5 installed and enabled ( and it was prior to the installation of the BlackBerry Desktop Software)
Have set up Sync of calendar from PC to Phone for all calendar options
I have received the following error message :
"Caught_com_error_exception. Description (): Error(): -2147023151 (0x800706D1) : ErrorMessage(): The procedure name is out of range.ource(): (null)"
I have uninstalled & re-installed software a number of times, with multiple re-boots.
Any help on resolving the issue greatly received
Thanks
Jacqui

Hey Jacqui_666,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this workaround and then attempt the synchronization:
Open a command prompt window by using Run As Administrator.
Type in cd \ and press Enter.
Type cd Program Files (x86)\Common Files\XCPCSync.OEM\SyncSDK.209.601\Translators\MSOl and press Enter.
Type regsvr32 XCPCRdmptn64.dll and press Enter.
Attempt to sync again using BlackBerry Desktop Software.
Let me know if the issue persists.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Syncronising contacts with Desktop Manager

I have just got a Blackberry 9900. and have a problem sycronising the contacts on my phone with the my contacts on my PC Outlook 2003 contacts . When I try to Syncronising I get an Error message.... line 131 in.\Error.cpp
Is there a fix for this problem????

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB32032 Recurring appointments of a specific pattern cause the sync to fail with an error message in BlackBerry Desktop Software
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

First sync with desktop manager for mac: only 300 contacts synced instead of the 1100

I have a Curve 8310. version 4
I have a brand new mac with NO CONTACTS or calendar.
I have preciously very successfully synced with my windows computer for 2 years.
I have just tried for the first time to sync with desktop manager,.only 315 contacts synced of the 1100.
The apple people recommend using Mark/Space" missing Sync" but I am reluctant to do this as the reviews are mixed.
Help?

Hi there.
Have been using my BB Pearl 8100 on and off since Oct 08.
I have successfully synced with a Vaio (XP Pro) using BBDM (up to version 4.6) as well as iMac OS 10.5.8 using PocketMac for BB v4.1 and now BBDM for Mac. Have synced with iCal, Mail, Contacts (albeit 647)
PocketMac can be a little temperamental, but not that much of a prob as when i downloaded it was free (shareware) and the only alternative was Missing Sync.
This posting is provided as is and implies no warranties

Synch the contacts with the Blackberry 8300

Hi Team,
we have a issue with one of our customer stating that,"he is not able to synch the contacts with the BB.Emails are working perfect.BB model is 8300.I checked for the wireless synch options in the address book to change that to yes.
But he says he dint find any.
We activate the passwords using BES and Enterprise activation has been done properly.
We tried with Switching off the device,removing the battery and placed it back.But in vain.
Please let me know how to synch the contacts now..?
Is that wireless synch option is avilable at any other options in main menu..?
Thanks for your help!!
Regards,
Mohan R
Asst.Engineer
Level 1 BlackBerry Support

Hello,
if you go to :
options-> Advanced options -> Enterprise activation
Does it say Activated or does it jump to Activiting or a %?
I have a feeling you may find the device is NOT activated as the contacts are usualy sync'ed last (90/91% - 99%).
Next, check his Outlook Contacts. Are they on the Exchange server or in a PST file on his pc/file server?
PST files cannot be configured through the BES. He will have to use the Desktop Manager (as a BIS option) so sync any Local PST file contacts to the BB.
He will have to do this regularly to update any contacts he has. Several companies use this as a method due to a lack of usable contacts in Lotus..... (I dont have Lotus so I cant check this usability situation...)
Further info would be great... Thanks.
Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq

Vista OP--Curve 8330---no sync with desktop manager---please help

I have tried the following versions of desktop manager, 4.3 from disk and download, 4.5, and 4.7. Each new version was tried after clean reinstall. Vista OP. I click the sync configure. I get the select a devise application window. I click on any one of the choices, and get the following choices:
<None>
ASCII importer/exporter
yahoo
THERE IS NO OPTION FOR VISTA
I have read many suggestions on this message community which basically say try a different version. THAT DOESN'T WORK. Is there anything else anyone has tried that works with Windows Vista?

Desktop Manager does not recognize any bluetooth drivers (stacks) other than the basic Windows Bluetooth Stack. If you have another bluetooth stack in use, you'll need to remove it and let Windows install the basic bluetooth stack. The downside of this is that you loose some of the advanced features that your current bluetooth stack gives...extra speed, etc. However, that's the only way to make bluetooth work with Desktop manager.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Sync Windows Contacts with Nokia OVI Suite 3.0.0....

Hello,
i want to sync my Windows Contacts with the Nokia OVI Suite 3.0.0.284 to my Nokia C5 031.0222 Mobile. The radio button in the ovi suite "Sync contacts with Windows Contacts" is checked. Operating System is "Windows 7 Home Premium".
When i click on "Synchronize contacts" the error message "Contacts not synchronized....error code 80043ab4" appears. Does anyone have a clue to solve this?
Any help would by highly appreciated.

Hi..
I am facing the same problem of unable to sync my device contacts with OVI software.
I tried the option of Repair Sync, but was unable to fix it.
I tried to update the OVI software, even than i was not able to fix it.
I tried re-installing my device software, which dint help me to fix the problem.
My device is NOKIAE63.
OS on my System is Windows XP.
OVI Software version: 3.0.0.290.
Device software version: 500.21.009
Till now i was in a wrong assumption that, i might be going wrong somewhere in synchronizing my device contacts to OVI contacts, but now i strongly realise that, the OVI Software has got some problem, i have attached the screenshot of the error which i get, when i try sync my device contacts to OVI contacts. Please help me.
If i was aware of this problem from starting, i never would have choosen NOKIA, instead i would have opted for some other product.
Attachments:
nokia.JPG ‏25 KB

Question about synching gmail contacts with address book

Hi,
I recently discovered that it is possible to synch gmail contacts with apple addressbook. I also found out this feature only works if you have an iphone or an ipod touch. Unfortunatly, I don't have either. I then discovered there was a work around for this:
http://lifehacker.com/393855/enable-google-contact-sync-without-an-iphoneipod-to uch
*My question is*..............
I'm planning on getting an iphone in half a year and if i mess with these settings will i have to change them back to be able to synch my iphone? or will my iphone be able to synch with the way the new settings are anyway?
Thanks

Does your question have anything remotely to do with iWeb 09? This is an iWeb 09 forum - did you not look where you were posting?
No - so it is not relevant to this forum. Please post in somewhere that is more relevant, such as the iPhone forum or the iPad forum.

Can I synch Comcast contacts with iCloud contacts?

synch Comcast contacts with iCloud contacts?

You can't sync any other contact sync services with iCloud contacts - it is an independent service.
You may be able to import Comcast contacts (whatever that is) into iCloud though for syncing between your iOS devices and computer. Ask comcast.

Error:"A critical error occured while registering with stream manager...."

Error:"A critical error occured while registering with stream manager. Please check your Stream manager installation."
This is effecting ESB and ES 24.
anyone know what to do?
Powerbook G4 Mac OS X (10.4.5)

I have the same problem. I tried downloading PT H 71cs5. and got the same message. weird!

Error with Desktop Manager synchronization - won't let me set up synch settings

I have a new PC laptop and want to set it up to synch with my old Blackberry 8310 Curve just like it used to do with the old laptop.
I downloaded the latest Desktop Manager software (version 6.0.0.40) and am trying to set up the synchronization settings, but am not able to. I called Microsoft to see if there was any problem (I'm using Office 2010), and they said I'd need to talk to Blackberry.
Here's what's happening:
I connect my Blackberry to my PC laptop.
I open Desktop Manger 6.0.0.40.
I choose "Organizer" from the left-hand menu, and then "Configure settings."
I get a setup pop-up window that asks me to configure Calendar, Tasks, etc. in turn by checking the box.
I check a box, for example "Calendar Setup" and choose Outlook from the list of programs.
I click "next" and then choose "two-way sync."
I click "next" and get a pop-up error message with title "Intellisync" that reads: "The operation terminated unexpectedly."
This happens for every type of content I check (calendar, tasks, address book....).
Can anyone shed some light on this? I'm anxious to get my Outlook useful again and to have my data synching back and forth!
Thank you in advance!
Solved!
Go to Solution.

Hey elizabethdw,
Thanks for the reply.
To fix this issue, attempt to do a detect and repair in Microsoft Outlook. Which is done under Help>Office Diagnostics.
Save your PST information just to cautious!!! To do this: File>Import and Export>Export to a File>Personal Folder File, then save this file to somewheres where you can find it.
If that does not resolve the issue, perform a clean uninstall of Microsoft Office, and re-install only the full version, restart the computer afterwards, and then attempt to setup the synchronization.
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Sync Error "An error has occurred please try again" with Contacts using Desktop Manager

Hello,
I've been trying to fix my Boss's sync issue for sometime. I hope some one can help.
He has a BB Curve
He uses Microsoft Entourage 2008 sync'd with Mac's Address Book
His desktop manager is up to date
When syncing contacts he gets "An error has occurred please try again"
I went under advanced settings and click replace everything on blackberry device. That worked and his phone is now up to date with his address book however if you don't click "Replace.." the error still occurs.
He fusterated because he wants to be able to sync back and forth not just from his computer to his phone. I hope this all makes sense and someone can help.
Thank you

demzi11 wrote:
I have the same thing! I have no idea how to fix it
Hi and Welcome to the Forums!
Read the KB that Xandrex linked...it cures this situation in something like 75% of the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Runtime Error with Desktop Manager Sync

When configuring the syncing options for my Blackberry 8800 World Edition in Desktop Manager 5.0 on Vista Business, I encounter the error "A session of that type has not been started." This occurs when attempting to configure any of the sync applications with MS Outlook 2007. I really need to be able to sync my Blackberry with my computer, as my contact list changes from both directions. Thank you very much, I hope someone has an answer!
Solved!
Go to Solution.

Hi!
I thought you might not open a thread!
Look at these articles and see what's relevant, and then we can talk about it, OK?
Thanks,
Bifocals
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software Most important.
KB14346 Prevent BlackBerry Desktop Manager from starting automatically when the computer starts
KB03872 Invalid command line parameters error when starting BlackBerry Desktop Manager
KB14165
"Error 1500. Another installation is in progress. You must complete the
installation before continuing this one." occurs when installing
BlackBerry Desktop Manager
KB13187 How to uninstall or modify BlackBerry Desktop Manager on Windows Vista
KB13801 "Unknown Error Reported" appears when configuring synchronization in BlackBerry Desktop Manager
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Problem Synching Outlook 2003 Calendar with Desktop Manager 5.0

Hi there,
I just downloaded the new BB desktop manager software 5.0 (I was reluctant to do so for weeks because I didn't want to start encountering problems, which I now have, of course). Suddenly my Outlook Calendar (2003) is not synching at all with the device, despite my software being configured to do so. All other items synch perfectly well--address book, tasks and memos--but the Address Book synching doesn't even begin, so it's not like I'm getting error messages.
Do I need to go back to the Desktop Manager 4.7--and if so, can someone walk me through uninstalling 5.0 and reinstalling 4.7--or is there a workaround? Trying to avoid spending hours on the phone with Verizon who will just wind up passing me over to BB support!
Thanks!
Solved!
Go to Solution.

No worries Post back on the forums if you have any other questions/issues.
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

Error synching Windows 7 Contacts with Desktop Manager

Similar Messages

Maybe you are looking for