Error: The disc cannot be read from or written to. HELP!

We have two new Video iPods in the family... when we try to update them, we get the message: The disc cannot be read from or written to. We also cannot delete/edit the songs on the iPod. When we check certain songs to put on one iPod, but not the other, EVERY song is added -even with "only update checked files".
Is there away to create two Libraries -one for each iPod- and fix the Updateing problem? please!

Hi all,
I am sorry to report that I too have this same disc error problem when syncing my iPod to my iTunes library. I take no comfort in knowing that I am one of many that have this same error. I checked on the iPod lounge forum and I just couldn't count the number of users that had the same problem. There are just so many!
I too have tried "5 r's" and I have also tried using a few "s" words and others...lol.
It seems like there is no "fix" for this problem but I will say this: If there is no solution, then I will no longer be buying iPods. This is my third iPod that I have purchased. Which makes my Apple investment near the thousand dollar mark. That is way too much money spent to not have a functioning music player. I will be switching to another player to see if the grass is greener on the other side.
I have been most dissappointed with this error and I will not be "recycling" this iPod for ten percent off of my next iPod purchase.

Similar Messages

  • Can't sync iPod - Error Message: "disc cannot be read from or written to"

    My ipod had been working fine until recently when every time I try and sync it I get the following error message:
    "Attempting to copy to the disk "iPod" failed. The disk could not be read from or written to"
    I have tried all suggestions in Apple's support article for this issue but nothing works. Does anyone else have this problem or know how to solve it?
    Thanks a lot.
    H
    Macbook Pro   Mac OS X (10.4.10)  
    Macbook Pro   Mac OS X (10.4.10)  

    Hi all,
    I am sorry to report that I too have this same disc error problem when syncing my iPod to my iTunes library. I take no comfort in knowing that I am one of many that have this same error. I checked on the iPod lounge forum and I just couldn't count the number of users that had the same problem. There are just so many!
    I too have tried "5 r's" and I have also tried using a few "s" words and others...lol.
    It seems like there is no "fix" for this problem but I will say this: If there is no solution, then I will no longer be buying iPods. This is my third iPod that I have purchased. Which makes my Apple investment near the thousand dollar mark. That is way too much money spent to not have a functioning music player. I will be switching to another player to see if the grass is greener on the other side.
    I have been most dissappointed with this error and I will not be "recycling" this iPod for ten percent off of my next iPod purchase.

  • IPod disc "cannot be read from or written to" error

    I have a 60gb color iPod which was just replaced by Apple due to an unrelated issue. The replacement iPod has trouble synching to my G5 tower via the USB cable. in iTunes, I get the error "Attempting to copy to the disk <iPod Name> Failed. The disc cannot be read from or written to." This occurs twice, once while iTunes tries copying music over, and then again when it tries copying photos over. Some of the songs incrementally copy over (maybe six or eight at a time), but I have thosuands of songs, so obviously this isn't practical. I have undertaken the steps described in http://docs.info.apple.com/article.html?artnum=301267 with no success.
    Meanwhile, in the system.log, I'm seeing error messages as follows:
    Feb 27 21:59:23 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 21:59:27 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 21:59:27 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 21:59:55 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 21:59:56 Orwell kernel[0]: jnl: close: flushing the buffer cache (start 0x8b400 end 0x8e600)
    Feb 27 22:00:15 Orwell kernel[0]: jnl: journal start/end pointers reset! (jnl 0x1a4dd7c; s 0x8e600 e 0x8e600)
    Feb 27 22:00:41 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 22:00:42 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 22:00:46 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 22:00:50 Orwell kernel[0]: jnl: close: flushing the buffer cache (start 0xd8400 end 0xdb600)
    Feb 27 22:17:59 Orwell kernel[0]: jnl: journal start/end pointers reset! (jnl 0x1a4dd7c; s 0xdb600 e 0xdb600)
    Feb 27 22:18:22 Orwell kernel[0]: disk1s3: data underrun.
    Feb 27 22:19:02 Orwell kernel[0]: USBF: 11618.936 AppleUSBEHCI[0x197e800]::Found a transaction past the completion deadline on bus 75, timing out!
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    I am running OS X 10.4.5, iTunes 6.0.3, and the iPod is running 1.2.1 of the firmware. I have taken my iPod into the local Apple store, and the iPod syncs just fine with the in-store systems, both over USB and firewire. I just have the USB cable at home.
    Help with troubleshooting would be appreciated.

    Thank you so much! This is greatly appreciated. SERIOUSLY, man. How long have I been searching for this? And it would be so easy to just plug it up on that that http://docs.info.apple.com/article.html?artnum=301267 page. Hello, apple. Please do this.
    I hope your hometown throws you a banquet or a parade. At the very least, buy yourself a cookie or something.
    mac   Mac OS X (10.4.5)  

  • Error: disc cannot be read from or written to

    i couldnt update my update my ipod!
    'disc cannot be read from or written to'
    help!!!
    PC   Windows XP  

    thanks for the link, i went to take a look at it and...
    software conflicts - i havent installed any new software /add-ons for a month now
    hardware update - my usb drivers are updated.
    im just guessing that itunes and the nano's v1.1.1 still has some glitches in terms of compatibility (?)
    Apple needs to cook up a fix and quick!

  • Spinwheel when syncing, unable to sync photos, error message "the disk cannot be read from or written to" ... please help!

    spinwheel when syncing, unable to sync photos, error message "the disk cannot be read from or written to" ... please help!

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  • Disc cannot be read from or written to

    I have seen a couple of posts relating to this same problem. My nano will download a random number of songs and then i will get the "disc cannot be red from or written to" message. I've tried different computers, restoring, different cds, uninstalling and reinstalling, and ive checked all of the computer software. Now if I connect it to my computer, it just decides to restore itself. Now the battery just dies after 6 or 7 hours too. I sent a service request to Apple today. Has anyone been able to fix this? I know other people have had this problem, but no one has posted any sort of reply to it. I would take the keyed to death nano that works over this....I already lost all of my music, twice.

    I had this problem and worked out the problem was due to CDs that had been imported that contained copy-protection, all the CDs that caused this problem were published by BMG (but this could have been a coincidence!)
    I fixed this doing the following:-
    1) Quit iTunes
    2) Run the iPod software updater and choose "Restore" (note , this will remove all songs from the Nano.
    3) Unplug the Nano from the computer (so that iTunes doesn't start syncing again)
    4) Open iTunes
    5) Get ready to watch the library window, this is the window that shows what is being synced at the moment, ie. which song is being transferred to the Nano at that time (normally grayed out).
    6) Connect iPod and watch the songs that are being synced
    7) When iSync stalls (just before you get the "Disk cannot be read or written to" message make a note of the track that is being synced to the iPod
    8) Delete that track AND the album that contained that track
    9) Try syncing again.
    If this works for you then you'll need to ditch those CDs (and the imported tracks) from your collection, I wont buy CDs with copy-protection now, but instead buy from itunes music store.

  • ITunes will not load suddenly "the disk cannot be read from or written to"

    Something happened in the last couple of weeks that has crippled our devices and rendered itunes useless as well as drastically compromising the processor in our laptop. Prior to that I had been running iTunes 10 (version unknown) strictly with my iphone 4 with no issues at all.
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    I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
    Try completely removing all the iTunes related programs according to this method.
    http://support.apple.com/kb/HT1923
    Restart you PC and see if startup improves.
    If it doesn't improve you need to consider the possibility that there is something else going on.
    If The problem goes away, hopefully a fresh install will be OK.

  • "The disk cannot be read from or written to" or

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    bday10 wrote:
    when i try to sync A message will come up and say the disk cannot be read from or written to
    have you seen click this KB ?

  • "disk cannot be read from or written to" -- help, please.

    this started in perhaps the last week or so - i tried updating my mini and it took ages. so i decided i would restore it instead, and as it was doing so, a message popped up and told me that the restore process could not take place because the "disk cannot be read from or written to". so then i went to the apple site and looked the problem up. i followed each troubleshooting instruction and still nothing worked.
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    well, i got home maybe about 45mins ago and tried syncing my ipod, and bam - 13 songs in: "disk cannot be read from or written to".
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    dell inspiron 5150 Windows XP
    dell inspiron 5150 Windows XP
    dell inspiron 5150   Windows XP  

    Everytime I try to sync my photos to iPad or my iPhone. The sync freezes for a whilie then comes back with "the disk cannot be read from or written to". I have already exported photo library from iPhoto and readded the photos.

  • 20gb iPod, error 1418, "disk cannot be read from or written to", and others

    I am having a series of serious issues with my 4th gen 20gb. I have tried restoring it several times, syncing if and when it restores, then restoring it again when it tells me "disk cannot be read from or written to". Sometimes when I try restoring it i get the "unknown error 1418" message, so I disconnect the iPod and try again; sometimes it restores, sometimes it doesn't. I have also tried plain resetting it (select+menu) and that either gives me the dead smiley ipod or a folder with an exclamation point.
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    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • How can I back up the iPhoto library when iPhoto won't open and I can't simply copy the iPhoto library packet because "some of the data in the packet cannot be read from or written to"?

    How can I back up the iPhoto library when iPhoto won't open and I can't simply copy the iPhoto library packet because "some of the data canny be read from or written to"?

    Regarding not being able to open iPhoto.  As a test  launch iPhoto with the Option key held down and create a new, test library. Were you able to create a new library?
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    Apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
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    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    1 - download iPhoto Library Manager and launch.
    2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
    4 - In the next  window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments.  However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • The ipod       cannot be synced. The disk cannot be read from or written to

    What does this mean?

    I am getting the same message: I don't know how to reboot, or restore. Can someone help me? This is what I've put up with so far:
    I have an iPod shuffle, 1st gen. I couldn't download any music, so I took it to my Granddaughter. She put some songs on for me, and showed me how to do it. (or so I thought). When I connected it to Itunes, I got a message saying since I was connected to another library, I couldn't be connected to that one. I had to erase what she put on, to be connected to the library on my computer. Then I dowloaded new version 1.5. When I connected my iPod to the Itunes, I got a box with a green square that said :updating My iPod. The box with the green squares chugged for an hour. Then I tried to download my music from my library to my iPod. I keep getting a message saying They iPod "My iPod" cannot by synced. The disk could not be read from or written to. Can anyone tell me how I can get music on my iPod?

  • Nano error message - "Disk cannot be read from or written to"

    I've tried automatic & manual updating of my nano w/o success. IWhen I first connected to iTunes I was asked if I wanted iTunes to select songs for my Nano. I clicked "yes" and got a load of random songs from my iTunes library. Now, whenever I try to follow the instructions to delete songs or change the playlist, I get an error message "The iPod...cannot be updated. The disk could not be read to or written from". How can I get rid of the songs and get a new playlist on it? Following the instructions re manual or automatic updating gets that error message!
    iPod Nano   Windows XP  

    Thanks also. I'll have to look at the link you posted to see what the ipod updater is (technophobe), and will try the other poster's tip about the scanner. Thanks again.
    > You need to restore the ipod with the ipod updater.
    That's the only way to resolve this error.
    http://docs.info.apple.com/article.html?artnum=60983

  • The disk cannot be read from or written to.

    This is the infuriating message that I get when I try to autofill my shuffle via itunes.
    I have found a way around it :- restore the ipod software and when I plug it in again it automatically fills with tunes. But this is very long winded and I shouldn't have to restore the ipod software every time I want to fill it, should I?
    Help...................
    E.T.
    Dell Inspiron 9100   Windows XP  

    this shows us that apple is just big crap with a useless hotline and helpdesk, i called them a few times now because i have the same problem ..... i am not able to put/remove songs on my shuffle manually if i try the error: "on this ipod cannot be written and reading is also impossible" .... so i searched the web and and found some where that its only possible to fill the ipod automatically after i do a firmware reset..... *** ...
    so i remember that since i upgraded the ipod to 1.12 the shuffle function is not working very well and a few days and itunes v6 later the trouble started
    i have the ipod about 6 months now so i got gurantee but the ** called apple wants money for that. i am thinking about to inform the Customersafety here in Germany cause that cannot be inline with the rules!!
    as final i just have to say i am so dissapointed i will never by apple products again in my life
    cya

  • Ipod cannot be updated because the disk cannot be read from or written to.

    This error message comes up everytime I try to upload photos onto my ipod. I selected the folder to sync the photos from and I do not know why it will not upload. Does anyone know what to do?

    Alexander,
    I did what you suggested. In fact, this is what I did:
    In iTunes I changed the root folder the photos sync from by going iTunes > Preferences > Photos > Synchronize photos from : and chose the Pictures folder instead of the iPhoto option.
    After iTunes "optimized" the photos and copied them to the iPod I got an error message saying that some images would not be copied because they could not be displayed by my iPod. I glanced quickly through the photos on the iPod and found that most of my library copied over. Of course, I lost all the album information. I suppose I could make an iPod album in iPhoto and use it as the root folder for sync-ing. That's a better fix, at least, than not being able to move photos at all. Thanks for the tip.
    Chad

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