Error The PC and the printer are connected to different networks
Hi,
I'm trying to set up my C4580 on my laptop, but I'm getting the following error after the diagnostic test:
The PC and the printer are connected to different networks(237DB2A87D and 66616B65). They must be connected to the same network. This can happen when you use the manufacturer's default network name (SSID) and another nearby network is using the same name.
My setup is a Linksys router WRT546, my laptop is conntected wireless to the router. I have two other desktop computers that are directly connected to the router. Both the desktops are able to connect wireless to the printer. My router SSID name is 'Blair Office' with WPA security.
I get a internet connect fine with the laptop, but can't get the new printer to setup.
I saw another post that talked about 'Print the C45** Network Configuration Page', but not sure how to do this
Thanks
Diane
This reply may be late for this user, but it might be helpful for any current users.
I managed to change the modem's IP address to match that of the printer. In my case the printer worked fine wirelessly until I moved to a new place and installed a new modem. Here is what I did to solve the problem:
1. At the printer, click on the wireless button, wireless settings, print network configuration page. This will print a page with the printer's IP address (in my case: 192.168.0.13)
2. I accessed my modem via the internet browser, typing 192.168.1.1 (this is one of the default addresses (192.168.0.1 is also common). Default user and password is admin (usually). There I changed the modem's IP address to 192.168.0.1 and the range to start at 192.168.0.13 (my printer's IP address).
3. I saved the settings (the modem will reboot and you will be offline, it may take some 20 seconds before the modem is visible again).
4. Reconnect to the modem and check if internet is still working. Then try to install the printer again.
This worked for me after I read several other postings.
Good luck!
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