Error: there is a problem connection to the GPRS service in your registered home network, error trying to make data connection. this may be casued by a voice call, a wired activesync connection or inncorrect network setting

like 2 weeks ago i called in to att to see how much is the data plan and it would end up costing $30.
so i was like screw that. well they figured that i got a new phone replacing the LG shine. so they asked
for to call this number so they can recieve data which would updated the system that i have a plam treo 750.
ever since this conflict i can't send picture messages. i get that problem. everytime i attempt to send a picture
i recieve this.
- there is a problem connection to the GPRS service in your registered home network.
- then i get a test that says error trying to make data connection. this may be casued by a voice call,
a wired activesync connection or inncorrect network setting.
please someone help me.
btw. hard reset and soft reset did not work for me.
Post relates to: Treo 750 (AT&T)

problem fix, i had to call in. customer serivce. and when i called to ask about the plan. they blocked it. so i had to unblock my internet.
Post relates to: Treo 750 (AT&T)

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    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database cpsdyn.
    Checking state for database cpsdyn.
    State of database cpsdyn is DbState_RequiresMinorUpgrade.
    Database cpsdyn set to mode Restricted.
    Dropping all procedures, functions and views from database cpsdyn.
    Executing CpsDyn.sql...
    Setting owner for database cpsdyn to sa.
    Creating login MyDomain\RTCComponentUniversalServices.
    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
    Creating login MyDomain\RTCUniversalReadOnlyAdmins.
    Creating user MyDomain\RTCUniversalReadOnlyAdmins.
    Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
    Creating login MyDomain\RTCUniversalServerAdmins.
    Creating user MyDomain\RTCUniversalServerAdmins.
    Creating Schema MyDomain\RTCUniversalServerAdmins.
    Adding account MyDomain\RTCComponentUniversalServices to role ReadWriteRole.
    Adding account MyDomain\RTCUniversalServerAdmins to role ReadWriteRole.
    Adding account MyDomain\RTCUniversalReadOnlyAdmins to role ReadOnlyRole.
    Setting database version: Schema Version 1, Sproc Version 1, Update Version 2.
    Setting the database cpsdyn to multi user mode.
    Database cpsdyn is set to multi user mode.
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-ApplicationStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_37].log"
    VERBOSE: Installing "ArchivingStore" on HQ-LYNC2013-BE.MyDomain\arc, collocated: False
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsLog.
    Database created by script "ArchivingDatabase" already exists and is current.
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-ArchivingStore-HQ-LYNC2013-BE.MyDomain_arc-[2014_11_13][14_35_51].log"
    VERBOSE: Installing "MonitoringStore" on HQ-LYNC2013-BE.MyDomain\mon, collocated: False
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsCDR.
    Checking state for database LcsCDR.
    Checking state for database LcsCDR.
    State of database LcsCDR is DbState_RequiresMinorUpgrade.
    WARNING: The database LcsCDR being updated has data file path at
    \\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\DbPath\LcsCDR.mdf and supplied data file path is
    \\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\DbPath\LcsCDR.mdf. Supplied path will be ignored.
    WARNING: The database LcsCDR being updated has log file path at
    \\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\LogPath\LcsCDR.ldf and supplied data file path is
    \\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\LogPath\LcsCDR.ldf. Supplied path will be ignored.
    Database LcsCDR set to mode Restricted.
    Dropping all procedures, functions and views from database LcsCDR.
    Executing CdrDb.sql...
    Setting owner for database LcsCDR to sa.
    Creating login MyDomain\CSAdministrator.
    Creating user MyDomain\CSAdministrator.
    Creating Schema MyDomain\CSAdministrator.
    Creating login MyDomain\RTCComponentUniversalServices.
    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
    Adding account MyDomain\RTCComponentUniversalServices to role ServerRole.
    Adding account MyDomain\RTCComponentUniversalServices to role ReportsReadOnlyRole.
    Adding account MyDomain\CSAdministrator to role ReportsReadOnlyRole.
    Setting database version: Schema Version 39, Sproc Version 82, Update Version 2.
    Setting the database LcsCDR to multi user mode.
    Database LcsCDR is set to multi user mode.
    SQL Server Agent is running and its start mode was detected as Auto.
    Executing CdrJobs.sql...
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.QoEMetricsDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database QoEMetrics.
    Checking state for database QoEMetrics.
    Checking state for database QoEMetrics.
    State of database QoEMetrics is DbState_RequiresMinorUpgrade.
    WARNING: The database QoEMetrics being updated has data file path at
    \\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\DbPath\QoEMetrics.mdf and supplied data file path is
    \\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\DbPath\QoEMetrics.mdf. Supplied path will be ignored.
    WARNING: The database QoEMetrics being updated has log file path at
    \\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\LogPath\QoEMetrics.ldf and supplied data file path is
    \\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\LogPath\QoEMetrics.ldf. Supplied path will be ignored.
    Database QoEMetrics set to mode Restricted.
    Dropping all procedures, functions and views from database QoEMetrics.
    Executing QoEDb.sql...
    Setting owner for database QoEMetrics to sa.
    Creating login MyDomain\RTCComponentUniversalServices.
    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
    Adding account MyDomain\RTCComponentUniversalServices to role ServerRole.
    Setting database version: Schema Version 62, Sproc Version 90, Update Version 1.
    Setting the database QoEMetrics to multi user mode.
    Database QoEMetrics is set to multi user mode.
    SQL Server Agent is running and its start mode was detected as Auto.
    Executing QoEJobs.sql...
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-MonitoringStore-HQ-LYNC2013-BE.MyDomain_mon-[2014_11_13][14_35_51].log"
    VERBOSE: No changes were made to the Central Management Store.
    VERBOSE: Creating new log file
    "C:\Users\MK\AppData\Local\Temp\2\Install-CsDatabase-82d6613c-f2e3-47e6-8fc4-8f75d2efe6e4.html".
    WARNING: "Install-CsDatabase" processing has completed with warnings. "5" warnings were recorded during this run.
    WARNING: Detailed results can be found at
    "C:\Users\MK\AppData\Local\Temp\2\Install-CsDatabase-82d6613c-f2e3-47e6-8fc4-8f75d2efe6e4.html".
    PS C:\Users\MK>
    I hope some one can confirm no issue with what I did ??
    Kind Regards
    MK

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