ERROR TO CONNECTING MY WINDOWS PC

DEAR SIR I AM GETTING ERROR WINDOW AS LIKE " BLACKBERRY DESKTOP SOFTWARE CANNOT COMMUNICATE WITH THE CONNECTED DEVISE"  AND SHOWING OPTIONS  RETRY AND UPDATE AND CANCEL., AND I CLICKED ON UPDATE IT WAS NOT UPDATING... BUT MY PLAYBOOK ONLY 45 DAYS OLD, SO PLEASE SOLVE MY PROBLEM MY DEVISE S/NO. IS 1344-2383-4251 AND OS VERSION 2.0.1.358

If the playbook still works, don't touch the update option unless you really need it (see below) and preferably leave Desktop well alone.  If Desktop says it cannot communicate, only an optimist would click on Update!
Use wifi to transfer data. It's safe.  Ensure file sharing settings are all on and also set to "Connect-to-Windows".
 If playbook is dead look up de-bricking, or call RIM support for them to walk you thru it. 

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