Error : Transaction not possible to save all objects successfully

Hi All,
We are facing the below error after our CRM 7.0 upgrade when we save Service ticket and IR in IC web.
The flow is unknown, some times when we create a new ticket it comes some times when we edit existing ticket comes.
Strange thing is we are unable to reproduce the same in our pre prod and also prod environment
Only our agents are able to reproduce.
Service Ticket : Error
! Transaction not possible to save all objects successfully.
u221A It was not possible to save all objects successfully
u221A The predecessor does not exist on the database.
u221A The predecessor does not exist on the database.
IR: Error
Status object not available on Unkonwn object
[The status dropdown is empty]
Please help us with any pointers on the same.As we are not able to get to the root cause.
Thanks
AMol

Hello Amol,
You say that you upgrade your system to CRM7 that means your BADI_SAVE (or ACTIONS etc') are written with Function modules and maybe you add some new coding with BOL/GENIL.
We had some similar problem so we rewrite all BADIs ACTIONS PARTNER DETERMINATIONS etc' to work only with BOL/GENIL technology and it solve our problem.
Hope it helped or at least gave you some direction.
Good Luck
Eli

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