Error trying to establish connection to the EIS

Hi,
I created a simple Drag&Relate structure, With one InfoObjects as source and a R/3 transaction as target.
it works fine but only with my user !!!
When other user wants to use this functionality appear this message:
<i>Error trying to execute a query statement against MetaMatrix: Error trying to establish connection to the EIS : Connection Failed: Nested Exception. Failed to get connection. Please contact your admin.</i>
I verified that this user had permisions in BO and Iviews...
I assigned him super_admin role, but it  isn't working
what do I forget ?
Regards.

Hi All,
Which method are you using for the backend connection, SAPLOGONTICKET or UIDPW?
If it is SAPLOGONTICKET then the each user that you are using in the Portal runtime should be defined (same user name) in the backend that he access. If it is UIDPW then you have to map every Portal user which accesses the backend system to a user in the backend, via the Portal user mapping.
Best Regards,
Raanan

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