Error trying to Install Adobe Air on Windows 7

Trying to install Adobe Air on Windows 7.  Error:  Application descriptor could not be found for this application (301).

AIR isn't an application, but a runtime that other applications use.  It's similar to Java.  You don't run it directly, it's just something other applications need to have present so they can run.  You won't see any reference to it in your Start menu, though it will appear in your Uninstall control panel.  The applications that use AIR (like Tweetdeck, BBC iPlayer, etc) will have links in your program list.
Chris

Similar Messages

  • "An error occurred while installing Adobe AIR"

    I am running Vista Home Premium SP1, and I keep getting the
    following error while trying to reinstall Air. After the install, I
    get a dialog box telling me Air installed successfully. When I
    click OK, I get a second box telling me: "An error occurred while
    installing Adobe AIR. Installation may not be allowed by your
    administrator. Please contact
    your administrator."
    This error has repeated itself time after time. Air had
    installed fine a while back, but programs using it began having
    problems with uprgrades, so I uninstalled them and uninstalled Air,
    then tried to reinstall Air.
    Here's the .airinstall.log file from the last install
    attempt:
    Performing runtime install
    UI SWF load is complete
    UI initialized
    starting user confirmation
    Installation type: new
    starting elevated install
    subinstaller: starting install
    subinstaller: Scheduling runtime installation operations
    subinstaller: Installed Product GUID: is same:false
    subinstaller: Beginning runtime installation
    subinstaller: Beginning install
    subinstaller: Installing
    c:\users\me\appdata\local\temp\air7233.tmp\setup.msi
    subinstaller: Execution complete; beginning commit phase
    subinstaller: Commit complete
    subinstaller: install complete
    Elevated install completed
    subinstaller: begin quitting
    Elevated install failed (3001)
    runtime install entering error state: [ErrorEvent
    type="error" bubbles=false cancelable=false eventPhase=2
    text="Error #3001" errorID=3001]
    begin quitting
    Any idea what's wrong?
    Thanks

    I am also getting an error. I first noticed it when trying to
    install the jott express application. I then tried installing Adobe
    air 1.1 standalone.
    Both logs are attached.
    Jott Log
    Starting app install of
    http://jott.com/jottexpress/jx.air
    UI SWF load is complete
    UI initialized
    Unpackaging to
    C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DD.tmp
    unpackaging is complete
    application is bound to side-by-side version 1.0
    application is bound to this version of the runtime
    app id JottExpress
    pub id 50E28EE2422BD0599F081C2408B1BFDDBEFC6B6B.1
    application not currently installed
    Waiting for user confirmation
    User confirmed action: install
    creating native installer in:
    C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DE.tmp
    native installer creation complete
    Starting install
    Destination for installed application is d:\Program Files
    Installed Product GUID: is same:false
    Scheduling uninstall of product guid
    {BB8B979E-E336-47E7-96BC-1031C1B94561}
    Beginning install
    Installing
    C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
    Uninstalling product w/ GUID
    {BB8B979E-E336-47E7-96BC-1031C1B94561}
    Error occurred; beginning rollback: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    Rolling back install of
    C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
    Rollback due to error complete
    stateInstalling: [ErrorEvent type="error" bubbles=false
    cancelable=false eventPhase=2 text="1612" errorID=0]
    starting cleanup of temporary files
    application installer exiting
    Air Log
    erforming runtime install
    UI SWF load is complete
    UI initialized
    starting user confirmation
    Installation type: additionalNewest
    starting install
    Scheduling runtime installation operations
    Installed Product GUID: is same:false
    Scheduling uninstall of product guid
    {BB8B979E-E336-47E7-96BC-1031C1B94561}
    Beginning runtime installation
    Beginning install
    Installing
    c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
    Uninstalling product w/ GUID
    {BB8B979E-E336-47E7-96BC-1031C1B94561}
    Error occurred; beginning rollback: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    Rolling back install of
    c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
    Rollback due to error complete
    error during install: [ErrorEvent type="error" bubbles=false
    cancelable=false eventPhase=2 text="1612" errorID=0]
    runtime install entering error state: [ErrorEvent
    type="error" bubbles=false cancelable=false eventPhase=2
    text="1612" errorID=0]
    begin quitting
    updater called with args:C:\Program Files\Common Files\Adobe
    AIR\Versions\1.0.6\Adobe AIR Updater.exe,-installupdatecheck

  • Can't Install. An error occurred while installing Adobe AIR

    I can't install Adobe AIR. I'm getting the infamous error:
    "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
    I'm the administrator of the computer.
    I'm running Windows 7 Ultimate 32-bit.
    I've tried the right-click-run-as-administrator solution and I'm getting the same error.
    I've read Troubleshoot AIR installation | Windows and none of the solutions worked.
    I'm installing the latest AIR version (I've tried older versions too)
    I've tried Microsoft Install and Uninstall Fix It and AIR doesn't appear on the list of programs.
    Here is my install log:
    [2012-04-13:11:31:20] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-04-13:11:31:20] Commandline is:
    [2012-04-13:11:31:20] No installed runtime detected
    [2012-04-13:11:31:42] Relaunching with elevation
    [2012-04-13:11:31:42] Launching subprocess with commandline c:\users\mmazza\appdata\local\temp\aira62d.tmp\adobe air installer.exe -ei
    [2012-04-13:11:31:42] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-04-13:11:31:42] Commandline is: -stdio \\.\pipe\AIR_5604_0 -ei
    [2012-04-13:11:31:42] No installed runtime detected
    [2012-04-13:11:31:43] Starting silent runtime install. Installing runtime version 3.2.0.2070
    [2012-04-13:11:31:43] Installing msi at c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    [2012-04-13:11:31:45] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-04-13:11:31:45] Rolling back install of c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi
    [2012-04-13:11:31:45] Rollback complete
    [2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-04-13:11:31:45] Runtime Installer end with exit code 7
    [2012-04-13:11:31:47] Runtime Installer end with exit code 7
    Hope someone can help. Thanks.

    Chris, thanks for your help. Here's the log:
    === Logging started: 4/16/2012  11:16:05 ===
    Action start 11:16:05: INSTALL.
    Action start 11:16:05: FindRelatedProducts.
    Action ended 11:16:05: FindRelatedProducts. Return value 1.
    Action start 11:16:05: ValidateProductID.
    Action ended 11:16:05: ValidateProductID. Return value 1.
    Action start 11:16:05: SetSHAREDADDINFOLDER.
    Action ended 11:16:05: SetSHAREDADDINFOLDER. Return value 1.
    Action start 11:16:05: CostInitialize.
    Action ended 11:16:05: CostInitialize. Return value 1.
    Action start 11:16:05: FileCost.
    Action ended 11:16:05: FileCost. Return value 1.
    Action start 11:16:05: CostFinalize.
    Action ended 11:16:06: CostFinalize. Return value 1.
    Action start 11:16:06: MigrateFeatureStates.
    Action ended 11:16:06: MigrateFeatureStates. Return value 0.
    Action start 11:16:06: InstallValidate.
    Action ended 11:16:06: InstallValidate. Return value 1.
    Action start 11:16:06: SetARPINSTALLLOCATION.
    Action ended 11:16:06: SetARPINSTALLLOCATION. Return value 1.
    Action start 11:16:06: InstallInitialize.
    Action ended 11:16:07: InstallInitialize. Return value 1.
    Action start 11:16:07: ProcessComponents.
    Action ended 11:16:07: ProcessComponents. Return value 1.
    Action start 11:16:07: UnpublishFeatures.
    Action ended 11:16:07: UnpublishFeatures. Return value 1.
    Action start 11:16:07: RemoveRegistryValues.
    Action ended 11:16:07: RemoveRegistryValues. Return value 1.
    Action start 11:16:07: RemoveDuplicateFiles.
    Action ended 11:16:07: RemoveDuplicateFiles. Return value 1.
    Action start 11:16:07: RemoveFiles.
    Action ended 11:16:07: RemoveFiles. Return value 0.
    Action start 11:16:07: InstallFiles.
    Action ended 11:16:07: InstallFiles. Return value 1.
    Action start 11:16:07: DuplicateFiles.
    Action ended 11:16:07: DuplicateFiles. Return value 1.
    Action start 11:16:07: WriteRegistryValues.
    Action ended 11:16:07: WriteRegistryValues. Return value 1.
    Action start 11:16:07: RegisterUser.
    Action ended 11:16:07: RegisterUser. Return value 1.
    Action start 11:16:07: RegisterProduct.
    Action ended 11:16:07: RegisterProduct. Return value 1.
    Action start 11:16:07: PublishFeatures.
    Action ended 11:16:07: PublishFeatures. Return value 1.
    Action start 11:16:07: PublishProduct.
    Action ended 11:16:07: PublishProduct. Return value 1.
    Action start 11:16:07: InstallExecute.
    MSI (s) (EC:04) [11:16:09:069]: Product: Adobe AIR -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.
    Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.
    Action ended 11:16:09: InstallExecute. Return value 3.
    Action ended 11:16:10: INSTALL. Return value 3.
    Property(S): ARPINSTALLLOCATION = c:\Program Files\Common Files\Adobe AIR\
    Property(S): SHAREDADDINFOLDER = c:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\
    Property(S): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
    Property(S): UC8DA920D5C41C42E0BF3187BA49984EE4 = {FDB3B167-F4FA-461D-976F-286304A57B2A}
    Property(S): Resources = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\
    Property(S): Version = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\
    Property(S): Versions = c:\Program Files\Common Files\Adobe AIR\Versions\
    Property(S): AIR = c:\Program Files\Common Files\Adobe AIR\
    Property(S): CommonFilesFolder = c:\Program Files\Common Files\
    Property(S): TARGETDIR = c:\
    Property(S): SourceDir = c:\users\mmazza\appdata\local\temp\air5438.tmp\
    Property(S): Manufacturer = Adobe Systems Incorporated
    Property(S): ProductCode = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Adobe AIR
    Property(S): ProductVersion = 3.2.0.2070
    Property(S): REINSTALLMODE = amus
    Property(S): ARPSYSTEMCOMPONENT = yes
    Property(S): REBOOT = Suppress
    Property(S): ALLUSERS = 1
    Property(S): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
    Property(S): MsiLogFileLocation = C:\Users\mmazza\AppData\Local\Temp\MSI46b03.LOG
    Property(S): PackageCode = {496CC99A-E905-4C30-B3F0-14CB137CACAC}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): CURRENTDIRECTORY = C:\Users\mmazza\Downloads
    Property(S): CLIENTUILEVEL = 3
    Property(S): MSICLIENTUSESEXTERNALUI = 1
    Property(S): CLIENTPROCESSID = 1156
    Property(S): VersionDatabase = 200
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT = 601
    Property(S): WindowsBuild = 7600
    Property(S): ServicePackLevel = 0
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = c:\Windows\
    Property(S): WindowsVolume = c:\
    Property(S): SystemFolder = C:\Windows\system32\
    Property(S): System16Folder = C:\Windows\system\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Users\mmazza\AppData\Local\Temp\
    Property(S): ProgramFilesFolder = C:\Program Files\
    Property(S): AppDataFolder = C:\Users\mmazza\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\mmazza\Favorites\
    Property(S): NetHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\mmazza\Documents\
    Property(S): PrintHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): LocalAppDataFolder = C:\Users\mmazza\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\mmazza\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 3325
    Property(S): VirtualMemory = 4304
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = mmazza
    Property(S): UserSID = S-1-5-21-823518204-1563985344-842925246-12804
    Property(S): UserLanguageID = 1033
    Property(S): ComputerName = RGPROWS1015
    Property(S): SystemLanguageID = 1033
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 22
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 11:16:10
    Property(S): Date = 4/16/2012
    Property(S): MsiNetAssemblySupport = 4.0.30319.1
    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): Privileged = 1
    Property(S): USERNAME = d
    Property(S): DATABASE = c:\Windows\Installer\446fe3.msi
    Property(S): OriginalDatabase = c:\users\mmazza\appdata\local\temp\air5438.tmp\setup.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    Property(S): ROOTDRIVE = c:\
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): INSTALLLEVEL = 1
    Property(S): SOURCEDIR = c:\users\mmazza\appdata\local\temp\air5438.tmp\
    Property(S): SourcedirProduct = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    Property(S): ProductToBeRegistered = 1
    MSI (s) (EC:04) [11:16:10:707]: Product: Adobe AIR -- Installation failed.
    MSI (s) (EC:04) [11:16:10:720]: Windows Installer installed the product. Product Name: Adobe AIR. Product Version: 3.2.0.2070. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
    === Logging stopped: 4/16/2012  11:16:10 ===
    I've tried to delete the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids key, but I got the message "Cannot delete. Error while deleting key"

  • Error Message when installing Adobe AIR

    Hi, I am running XP and previously had Adobe AIR installed ok.  I recently removed the install of Adobe AIR and have tried to reload it but get the below error message:
    "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
    I have tried safe mode, registry cleaners, turning of the firewall, pop ups and anti-virus, to installing as an Administrator without luck and get exactly the same error message. I notice I am not alone after searching Google but haven’t found anything that works.
    I would really appreciate some guidance on what do next or from someone that has experienced the same issues.
    Many Thanks

    Hi Chris,
    Thanks for responding but I decided to rebuild the machine so its all resolved with a clean XP build.
    Thanks, Mark

  • Error while trying to install Adobe AIR

    i try to install adobe AIR on my macbook with osX Lion but when click on the installer the installation window does not appear.
    I can post also the crash report.
    This is the system.log file related:
    Nov 23 16:33:02 MacBook-Pro-di-Giuseppe Adobe AIR Installer[4722]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Nov 23 16:33:02 MacBook-Pro-di-Giuseppe Adobe AIR Installer[4722]: Commandline is: -psn_0_1720740
    Nov 23 16:33:02 MacBook-Pro-di-Giuseppe Adobe AIR Installer[4722]: No installed runtime detected
    Nov 23 16:33:03 MacBook-Pro-di-Giuseppe Adobe AIR Installer[4722]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x46f560
    Nov 23 16:35:31 MacBook-Pro-di-Giuseppe com.apple.launchd.peruser.501[246] ([0x0-0x1a41a4].com.adobe.air.Installer[4722]): Job appears to have crashed: Bus error: 10
    Nov 23 16:35:31 MacBook-Pro-di-Giuseppe ReportCrash[4763]: Saved crash report for Adobe AIR Installer[4722] version 3.1 (3.1.0.4880) to /Users/Giuseppe/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-11-23-163531_MacBook-Pro-di-Giuseppe.crash

    This solved numerous install and runtime issues for me as well. All my AIR apps were crashing with segfaults or bus errors, the AIR uninstaller would crash every time as well and when I ran the AIR installer it would give me an error message saying that it required AIR to be installed in order to run.  After turning off Graphics Switching, all of these problems stopped and AIR is working well again. 
    I agree that an issue this severe needs to be made MUCH more visible until it is completely addressed.  I had an incredibly problematic week because I was travelling and needed to run an AIR application on my Macbook in order to create and present application mockups to a major client.  In the end I had to crate a virtual installation of windows XP and run the AIR application from there - knowing there was such a simple workaround would have made my life much easier!

  • Cannot install Adobe AIR; "An error occurred while installing Adobe AIR. Installation may not be allowed by your adminstrator"

    "An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator" I have tried disabling all antivirus and turning off firewall. I have tried downloading Fix IT. I have tried "Run as Administrator" Nothing has worked. Please help! I need this to run software for a class and am running out of time!
    Juliet

    I guess my problems are worse than I thought. I can't install the Air zapper tool or enable install logging. I keep getting errors on those as well.

  • I keep receiving error -24 when installing adobe air on my tablet

    I have been trying for months to install adobe air on my samsung galaxy tab 3, but constantly receive error -24. I need this to run some of my apps, so this is frustrating. I've tried emailing the Adobe android team via Google play, but the email was returned as "so such user". Any ideas how to solve this issue?

    AIR on Intel based tablets is not supported, Re: Air on Android 4.0.4 Error

  • Can't Install Adobe Air on Windows XP SP3

    Every time I attempt to Run the AbodeAIRInstaller, it gives me an error, saying that it has encountered a problem and needs to close.
    I have SP3, and am the administrator since this is the only account on the computer.
    I'm not sure if there's anything I need to do prior to downloading this. This is the first time I've attempted to download AIR. I have all other free products but this one.
    Performed all the troubleshooting steps like Uninstalling through Windows Installer Clean Up Utility , again getting the same error on installing.
    When I right-clicked the installer for Adobe AIR, I noticed there was an "unblock" option at the bottom that most newly downloaded i
    tems have to "protect" your computer. After clicking unblock, I can't even "run" the program. As soon as I double-click the installe
    r, it gives the Windows Error (crash) saying that the program needs to close and I can Send or Don't Send the error report. Before u
    nblocking, I was able to actually press "Run" or "Cancel".
    I have absolutely no idea why I can't install Adobe Air, of all programs... If there's a possible conflicting program, or if I need
    to have all current Windows updates (I haven't updated in a long time, but it's all security things, so I don't think that matters),
    or if I need the Flex program for you to troubleshoot, I'll do it. This whole thing is just really frustrating me.

    I hear ya. that's on an existing system with an upgrade. i've solved (well, resolved) a remote desktop problem with a rollback to sp2.
    but on the clean xp pro sp3 system (1st app install after anti-virus and firewall), the cs3 install took about 10 minutes. very fast very smooth.

  • An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

    When I try to install Adobe AIR version 14.0 on my Mac OS X Version 10.9.4 I receive the following message.
    An earlier versions of Adobe AIR worked on earlier versions Mac OS on my computer. Does anyone have Adobe AIR working on the latest version of Mac OS X? Does anyone have a solution to this installation problem?
    I am only user on this computer. My profile is the only administrator. Since this is a free software program Adobe Support directed me to this forum to find a solution.

    + System
      - Provider
         MsiInstaller 
      - EventID 10011
         32777 
       Level 2 
       Task 0 
       Keywords 0x80000000000000 
      - TimeCreated
         2014-10-16T04:05:37.000000000Z 
       EventRecordID 126767 
       Channel Application 
       Computer O-Daniel 
      - Security
         S-1-5-21-3951430011-144139548-1304176236-1001 
    - EventData
    Product: Adobe AIR --
    Key not valid for use in specified state. 
    (NULL)
    (NULL)
    (NULL)
    (NULL)
    (NULL)
    7B37424241454334372D314343302D344342382D414442342D3533314237384442443144447D

  • Trying to intall Adobe Air on Windows 7 Home Premium

    I successfully install Adobe Air, then there is no sign of the program anywhere even though it shows up to uninstall it in the control panel.  You cannot find it under a search or on the program list.  The only file that shows up is the adobe air installer exe file.

    AIR isn't an application, but a runtime that other applications use.  It's similar to Java.  You don't run it directly, it's just something other applications need to have present so they can run.  You won't see any reference to it in your Start menu, though it will appear in your Uninstall control panel.  The applications that use AIR (like Tweetdeck, BBC iPlayer, etc) will have links in your program list.
    Chris

  • Error in installing Adobe AIR runtime (Windows)

    I've been trying to install TeeBoard to be used with OBS, however, AIR will not install no matter what i do. I've followed all the help on the support page and none of it worked. It keeps saying i need administrator access even though i'm running it as an administrator. Additionally, every time i double click a .air extension to try and install the application it wont open up with the windows installer.
    [2014-03-10:19:54:56] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2014-03-10:19:54:56] Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
    [2014-03-10:19:54:56] No installed runtime detected
    [2014-03-10:19:54:56] Invoking Application Installer for combined install
    [2014-03-10:19:54:56] Launching subprocess with commandline C:\Users\JONATH~1\AppData\Local\Temp\AIR1D44.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIR1D44.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeHelp/AdobeHelp.air
    [2014-03-10:19:54:56] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2014-03-10:19:54:56] Commandline is: -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIR1D44.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeHelp/AdobeHelp.air
    [2014-03-10:19:54:56] No installed runtime detected
    [2014-03-10:19:54:56] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeHelp/AdobeHelp.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla28A9.tmp
    [2014-03-10:19:55:01] Application signature verified
    [2014-03-10:19:55:01] Unpackaging/validation complete
    [2014-03-10:19:55:01] Converting unpackaged application to a native installation package in C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla398B.tmp
    [2014-03-10:19:55:01] Native installation package creation succeeded
    [2014-03-10:19:55:01] Starting silent combined runtime and app install.
    Installing runtime version 3.1.0.4880.
    Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 4.0.244 to C:\Program Files (x86)\Adobe using the source file at file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeHelp/AdobeHelp.air
    [2014-03-10:19:55:01] Installing msi at C:\Users\JONATH~1\AppData\Local\Temp\AIR1D44.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2014-03-10:19:55:03] Installing msi at C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla398B.tmp\setup.msi with guid {7451619F-5377-BE39-26FC-4685CB012ABB}
    [2014-03-10:19:55:07] Application Installer end with exit code 0
    [2014-03-10:19:55:07] Subprocess app installer succeeded
    [2014-03-10:19:55:07] Runtime Installer end with exit code 0
    [2014-03-10:19:57:49] Runtime Installer begin with version 2.7.1.19600 on Windows 7 x86
    [2014-03-10:19:57:49] Commandline is: -silent -eulaAccepted -programMenu WidgetBrowser.air
    [2014-03-10:19:57:49] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-03-10:19:57:49] Invoking Application Installer for combined install
    [2014-03-10:19:57:49] Launching subprocess with commandline C:\Users\JONATH~1\AppData\Local\Temp\AIRC5A3.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIRC5A3.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeDreamweaverWidgetsBrowser1.0-mul/WidgetBrowser.air
    [2014-03-10:19:57:49] Application Installer begin with version 2.7.1.19600 on Windows 7 x86
    [2014-03-10:19:57:49] Commandline is: -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIRC5A3.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeDreamweaverWidgetsBrowser1.0-mul/WidgetBrowser.air
    [2014-03-10:19:57:49] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-03-10:19:57:50] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeDreamweaverWidgetsBrowser1.0-mul/WidgetBrowser.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaCE89.tmp
    [2014-03-10:19:57:50] Application signature verified
    [2014-03-10:19:57:50] Unpackaging/validation complete
    [2014-03-10:19:57:50] No app located for appID 'com.adobe.WidgetBrowser' and pubID ''
    [2014-03-10:19:57:50] Converting unpackaged application to a native installation package in C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaD0DA.tmp
    [2014-03-10:19:57:51] Native installation package creation succeeded
    [2014-03-10:19:57:51] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app com.adobe.WidgetBrowser version 2.0 Build 348 using the source file at file:///C:/Users/Jonathon%20Beliveau/Downloads/Adobe%20CS6%20Master%20Collection/payloads /AdobeDreamweaverWidgetsBrowser1.0-mul/WidgetBrowser.air
    [2014-03-10:19:57:51] Installing msi at C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaD0DA.tmp\setup.msi with guid {1907FB7F-C178-4C59-AB2B-1075AFF15FEB}
    [2014-03-10:19:57:52] Application Installer end with exit code 0
    [2014-03-10:19:57:52] Subprocess app installer succeeded
    [2014-03-10:19:57:52] Runtime Installer end with exit code 0
    [2014-09-21:01:35:35] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:35:35] Commandline is:
    [2014-09-21:01:35:35] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:35:40] Relaunching with elevation
    [2014-09-21:01:35:40] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\air3cfc.tmp\adobe air installer.exe -ei
    [2014-09-21:01:35:41] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:35:41] Commandline is: -stdio \\.\pipe\AIR_10716_0 -ei
    [2014-09-21:01:35:41] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:35:42] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 15.0.0.249
    [2014-09-21:01:35:42] Installing msi at c:\users\jonath~1\appdata\local\temp\air3cfc.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:35:43] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:35:43] Rolling back install of c:\users\jonath~1\appdata\local\temp\air3cfc.tmp\setup.msi
    [2014-09-21:01:35:43] Rollback complete
    [2014-09-21:01:35:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:35:43] Runtime Installer end with exit code 7
    [2014-09-21:01:36:13] Runtime Installer end with exit code 7
    [2014-09-21:01:36:41] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-21:01:36:41] Commandline is:
    [2014-09-21:01:36:41] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:36:46] Relaunching with elevation
    [2014-09-21:01:36:46] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\air3fab.tmp\adobe air installer.exe -ei
    [2014-09-21:01:36:47] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:36:47] Commandline is: -stdio \\.\pipe\AIR_10476_0 -ei
    [2014-09-21:01:36:47] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:36:48] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 15.0.0.249
    [2014-09-21:01:36:48] Installing msi at c:\users\jonath~1\appdata\local\temp\air3fab.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:36:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:36:48] Rolling back install of c:\users\jonath~1\appdata\local\temp\air3fab.tmp\setup.msi
    [2014-09-21:01:36:48] Rollback complete
    [2014-09-21:01:36:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:36:48] Runtime Installer end with exit code 7
    [2014-09-21:01:36:50] Runtime Installer end with exit code 7
    [2014-09-21:01:37:12] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-21:01:37:12] Commandline is:
    [2014-09-21:01:37:12] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:37:17] Relaunching with elevation
    [2014-09-21:01:37:17] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\airbb40.tmp\adobe air installer.exe -ei
    [2014-09-21:01:37:17] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-21:01:37:17] Commandline is: -stdio \\.\pipe\AIR_10276_0 -ei
    [2014-09-21:01:37:17] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:37:17] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 15.0.0.249
    [2014-09-21:01:37:17] Installing msi at c:\users\jonath~1\appdata\local\temp\airbb40.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:37:18] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:37:18] Rolling back install of c:\users\jonath~1\appdata\local\temp\airbb40.tmp\setup.msi
    [2014-09-21:01:37:18] Rollback complete
    [2014-09-21:01:37:18] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:37:18] Runtime Installer end with exit code 7
    [2014-09-21:01:37:19] Runtime Installer end with exit code 7
    [2014-09-21:01:37:57] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2014-09-21:01:37:57] Commandline is: "C:\Users\Jonathon Beliveau\Downloads\TeeBoard\TeeBoard v0.1.5.air"
    [2014-09-21:01:37:57] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:37:58] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla7877.tmp
    [2014-09-21:01:37:58] Unpackaging/validation complete
    [2014-09-21:01:37:58] Application has unknown namespace http://ns.adobe.com/air/application/3.7. Attempting immediate runtime update
    [2014-09-21:01:37:58] Begin runtime update download from http://airdownload.adobe.com/air/3/windows/x86/add/3.7/update
    [2014-09-21:01:37:58] Download destination is C:\Users\Jonathon Beliveau\AppData\Roaming\Adobe\AIR\Updater\Update
    [2014-09-21:01:37:58] Unpackaging http://airdownload.adobe.com/air/3/windows/x86/add/3.7/update to C:\Users\Jonathon Beliveau\AppData\Roaming\Adobe\AIR\Updater\Update
    [2014-09-21:01:38:16] Unpackaging complete
    [2014-09-21:01:38:16] Download success
    [2014-09-21:01:38:16] Successfully downloaded immediate update. Invoking downloaded installer
    [2014-09-21:01:38:16] Launching subprocess with commandline C:\Users\Jonathon Beliveau\AppData\Roaming\Adobe\AIR\Updater\Update\updater -x1 file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:17] Application Installer end with exit code 0
    [2014-09-21:01:38:19] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:38:19] Commandline is: -x1 file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:38:19] Invoking Application Installer for combined install
    [2014-09-21:01:38:19] Launching subprocess with commandline C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp -withRuntime -url file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:19] Application Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:38:19] Commandline is: -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp -withRuntime -url file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:38:20] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaCEA1.tmp
    [2014-09-21:01:38:21] Application signature verified
    [2014-09-21:01:38:21] Unpackaging/validation complete
    [2014-09-21:01:38:21] No app located for appID 'be.gip.twitch.TeeBoard' and pubID ''
    [2014-09-21:01:38:33] Converting unpackaged application to a native installation package in C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla329.tmp
    [2014-09-21:01:38:34] Native installation package creation succeeded
    [2014-09-21:01:38:34] Launching subprocess with commandline C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)\Air\Gip" -desktopShortcut -programMenu file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:34] Relaunching with elevation
    [2014-09-21:01:38:36] Application Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:38:36] Commandline is: -stdio \\.\pipe\AIR_3768_0 -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)\Air\Gip" -desktopShortcut -programMenu file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:36] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:38:36] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaECC.tmp
    [2014-09-21:01:38:37] Application signature verified
    [2014-09-21:01:38:37] Unpackaging/validation complete
    [2014-09-21:01:38:37] No app located for appID 'be.gip.twitch.TeeBoard' and pubID ''
    [2014-09-21:01:38:37] Converting unpackaged application to a native installation package in C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla1265.tmp
    [2014-09-21:01:38:38] Native installation package creation succeeded
    [2014-09-21:01:38:38] Starting silent combined runtime update and app install.
    Updating runtime from version 3.1.0.4880 to version 15.0.0.249.
    Installing app be.gip.twitch.TeeBoard version 0.1.5 to C:\Program Files (x86)\Air\Gip  using the source file at file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:38:38] Installing msi at C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:38:38] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:38:38] Rolling back install of C:\Users\JONATH~1\AppData\Local\Temp\AIRC1C5.tmp\setup.msi
    [2014-09-21:01:38:38] Rollback complete
    [2014-09-21:01:38:38] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:38:38] Elevated install failed: error 0 1603
    [2014-09-21:01:38:39] Application Installer end with exit code 7
    [2014-09-21:01:38:47] Application Installer end with exit code 7
    [2014-09-21:01:38:48] Subprocess app installer failed (7)
    [2014-09-21:01:38:48] Runtime Installer end with exit code 7
    [2014-09-21:01:38:59] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2014-09-21:01:38:59] Commandline is: "C:\Users\Jonathon Beliveau\Downloads\TeeBoard\TeeBoard v0.1.5.air"
    [2014-09-21:01:38:59] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:38:59] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla692B.tmp
    [2014-09-21:01:39:00] Unpackaging/validation complete
    [2014-09-21:01:39:00] Application has unknown namespace http://ns.adobe.com/air/application/3.7. Attempting immediate runtime update
    [2014-09-21:01:39:00] Begin runtime update download from http://airdownload.adobe.com/air/3/windows/x86/add/3.7/update
    [2014-09-21:01:39:00] Download destination is C:\Users\Jonathon Beliveau\AppData\Roaming\Adobe\AIR\Updater\Update
    [2014-09-21:01:39:00] Unpackaging http://airdownload.adobe.com/air/3/windows/x86/add/3.7/update to C:\Users\Jonathon Beliveau\AppData\Roaming\Adobe\AIR\Updater\Update
    [2014-09-21:01:39:04] Unpackaging complete
    [2014-09-21:01:39:04] Download success
    [2014-09-21:01:39:04] Successfully downloaded immediate update. Invoking downloaded installer
    [2014-09-21:01:39:04] Launching subprocess with commandline C:\Users\Jonathon Beliveau\AppData\Roaming\Adobe\AIR\Updater\Update\updater -x1 file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:04] Application Installer end with exit code 0
    [2014-09-21:01:39:07] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:39:07] Commandline is: -x1 file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:07] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:39:07] Invoking Application Installer for combined install
    [2014-09-21:01:39:07] Launching subprocess with commandline C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp -withRuntime -url file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:08] Application Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:39:08] Commandline is: -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp -withRuntime -url file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:08] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:39:08] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\fla8A80.tmp
    [2014-09-21:01:39:09] Application signature verified
    [2014-09-21:01:39:09] Unpackaging/validation complete
    [2014-09-21:01:39:09] No app located for appID 'be.gip.twitch.TeeBoard' and pubID ''
    [2014-09-21:01:39:17] Converting unpackaged application to a native installation package in C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaAD6C.tmp
    [2014-09-21:01:39:17] Native installation package creation succeeded
    [2014-09-21:01:39:17] Launching subprocess with commandline C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)\Air\Gip" -desktopShortcut -programMenu file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:17] Relaunching with elevation
    [2014-09-21:01:39:19] Application Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:39:19] Commandline is: -stdio \\.\pipe\AIR_9760_0 -runtime C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)\Air\Gip" -desktopShortcut -programMenu file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-09-21:01:39:19] Unpackaging file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air to C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaB788.tmp
    [2014-09-21:01:39:20] Application signature verified
    [2014-09-21:01:39:20] Unpackaging/validation complete
    [2014-09-21:01:39:20] No app located for appID 'be.gip.twitch.TeeBoard' and pubID ''
    [2014-09-21:01:39:20] Converting unpackaged application to a native installation package in C:\Users\Jonathon Beliveau\AppData\Local\Temp\flaBAC4.tmp
    [2014-09-21:01:39:21] Native installation package creation succeeded
    [2014-09-21:01:39:21] Starting silent combined runtime update and app install.
    Updating runtime from version 3.1.0.4880 to version 15.0.0.249.
    Installing app be.gip.twitch.TeeBoard version 0.1.5 to C:\Program Files (x86)\Air\Gip  using the source file at file:///C:/Users/Jonathon%20Beliveau/Downloads/TeeBoard/TeeBoard%20v0.1.5.air
    [2014-09-21:01:39:21] Installing msi at C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:39:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:39:21] Rolling back install of C:\Users\JONATH~1\AppData\Local\Temp\AIR7B15.tmp\setup.msi
    [2014-09-21:01:39:21] Rollback complete
    [2014-09-21:01:39:21] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:39:21] Elevated install failed: error 0 1603
    [2014-09-21:01:39:22] Application Installer end with exit code 7
    [2014-09-21:01:39:23] Application Installer end with exit code 7
    [2014-09-21:01:39:23] Subprocess app installer failed (7)
    [2014-09-21:01:39:23] Runtime Installer end with exit code 7
    [2014-09-21:01:44:06] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:44:06] Commandline is:
    [2014-09-21:01:44:06] No installed runtime detected
    [2014-09-21:01:44:10] Relaunching with elevation
    [2014-09-21:01:44:10] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\aircf8.tmp\adobe air installer.exe -ei
    [2014-09-21:01:44:10] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:44:10] Commandline is: -stdio \\.\pipe\AIR_3416_0 -ei
    [2014-09-21:01:44:10] No installed runtime detected
    [2014-09-21:01:44:10] Starting silent runtime install. Installing runtime version 15.0.0.249
    [2014-09-21:01:44:10] Installing msi at c:\users\jonath~1\appdata\local\temp\aircf8.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:44:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:44:10] Rolling back install of c:\users\jonath~1\appdata\local\temp\aircf8.tmp\setup.msi
    [2014-09-21:01:44:10] Rollback complete
    [2014-09-21:01:44:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:44:10] Runtime Installer end with exit code 7
    [2014-09-21:01:44:15] Runtime Installer end with exit code 7
    [2014-09-21:01:44:25] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-21:01:44:25] Commandline is:
    [2014-09-21:01:44:25] No installed runtime detected
    [2014-09-21:01:44:27] Relaunching with elevation
    [2014-09-21:01:44:27] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\air56b4.tmp\adobe air installer.exe -ei
    [2014-09-21:01:44:29] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:44:29] Commandline is: -stdio \\.\pipe\AIR_5404_0 -ei
    [2014-09-21:01:44:29] No installed runtime detected
    [2014-09-21:01:44:30] Starting silent runtime install. Installing runtime version 15.0.0.249
    [2014-09-21:01:44:30] Installing msi at c:\users\jonath~1\appdata\local\temp\air56b4.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:44:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:44:30] Rolling back install of c:\users\jonath~1\appdata\local\temp\air56b4.tmp\setup.msi
    [2014-09-21:01:44:30] Rollback complete
    [2014-09-21:01:44:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:44:30] Runtime Installer end with exit code 7
    [2014-09-21:01:44:32] Runtime Installer end with exit code 7
    [2014-09-21:01:50:38] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-21:01:50:38] Commandline is:
    [2014-09-21:01:50:38] No installed runtime detected
    [2014-09-21:01:50:43] Relaunching with elevation
    [2014-09-21:01:50:43] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\air8f2.tmp\adobe air installer.exe -ei
    [2014-09-21:01:50:45] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:01:50:45] Commandline is: -stdio \\.\pipe\AIR_9440_0 -ei
    [2014-09-21:01:50:45] No installed runtime detected
    [2014-09-21:01:50:45] Starting silent runtime install. Installing runtime version 15.0.0.249
    [2014-09-21:01:50:45] Installing msi at c:\users\jonath~1\appdata\local\temp\air8f2.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:01:50:45] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:50:45] Rolling back install of c:\users\jonath~1\appdata\local\temp\air8f2.tmp\setup.msi
    [2014-09-21:01:50:45] Rollback complete
    [2014-09-21:01:50:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:01:50:45] Runtime Installer end with exit code 7
    [2014-09-21:01:53:50] Runtime Installer end with exit code 7
    [2014-09-21:02:16:54] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:02:16:54] Commandline is:
    [2014-09-21:02:16:54] No installed runtime detected
    [2014-09-21:02:16:56] Relaunching with elevation
    [2014-09-21:02:16:56] Launching subprocess with commandline c:\users\jonath~1\appdata\local\temp\air134f.tmp\adobe air installer.exe -ei
    [2014-09-21:02:16:56] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
    [2014-09-21:02:16:56] Commandline is: -stdio \\.\pipe\AIR_10552_0 -ei
    [2014-09-21:02:16:56] No installed runtime detected
    [2014-09-21:02:16:56] Starting silent runtime install. Installing runtime version 15.0.0.249
    [2014-09-21:02:16:56] Installing msi at c:\users\jonath~1\appdata\local\temp\air134f.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-21:02:16:57] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:02:16:57] Rolling back install of c:\users\jonath~1\appdata\local\temp\air134f.tmp\setup.msi
    [2014-09-21:02:16:57] Rollback complete
    [2014-09-21:02:16:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-21:02:16:57] Runtime Installer end with exit code 7
    [2014-09-21:02:16:59] Runtime Installer end with exit code 7

    Download and run the offline installer from http://get.adobe.com/reader/enterprise/
    [topic moved to Adobe Reader forum]

  • Adobe AIR installation on Vista. Message: 'An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. '

    After failing to apply an update to Adobe Air, I attempted to re-install it from scratch.  This is at the end of the installation log:
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    [2014-09-27:20:02:36] Rollback complete
    [2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-27:20:02:36] Runtime Installer end with exit code 7
    [2014-09-27:20:02:38] Runtime Installer end with exit code 7
    [2014-09-29:07:59:54] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-29:07:59:54] Commandline is:
    [2014-09-29:07:59:54] No installed runtime detected
    [2014-09-29:07:59:59] Relaunching with elevation
    [2014-09-29:07:59:59] Launching subprocess with commandline c:\users\martin\appdata\local\temp\aire002.tmp\adobe air installer.exe -ei
    [2014-09-29:08:00:03] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
    [2014-09-29:08:00:03] Commandline is: -stdio \\.\pipe\AIR_3488_0 -ei
    [2014-09-29:08:00:03] No installed runtime detected
    [2014-09-29:08:00:03] Starting silent runtime install. Installing runtime version 15.0.0.249
    [2014-09-29:08:00:04] Installing msi at c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-09-29:08:00:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-29:08:00:06] Rolling back install of c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi
    [2014-09-29:08:00:06] Rollback complete
    [2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-09-29:08:00:09] Runtime Installer end with exit code 7
    The log covers many attempts.  The latest was on 29th September.
    Following a suggestion in another forum thread, I checked the file permissions for folder 'c:\users\martin\appdata\local\temp'.   As far as I can see, they give full control to the SYSTEM, administrator and sole user (martin) accounts.  There are no options with 'Deny' against them.
    I have run Microsoft FixIt.  I also tried the Windows Installer Cleanup utility (msicuu2.exe) but I got 'Access Denied' with no further details. 
    Any suggestions?

    I have managed to edit the Registry so as to get the Windows Installer (MSIExec) to write a verbose (detailed) log.  From this, and some web forums, I found that the problem has been caused by a Microsoft Windows security update, KB2918614.  This was applied on my PC on 14 August but I think it was released on 12 August.  My Windows version is Vista and I don't know if this update or a similar has been applied to other Windows versions.
    For more information see wix-users - SECREPAIR: CryptAcquireContext: Could not create the default key container.
    I went into Windows Update on my Control Panel and found how to uninstall update KB2918614.  When I had done this, followed by a Restart, I was able to install AIR and the software that uses it.

  • Cannot install Adobe Air on Windows 7 (64 bit)

    After an apparently succesfully installation of Adobe Air on a new PC with 64 bit Windows 7 operating system, it doesn't works at all. When I'm trying tu run an Adobe Air application or even the uninstaller of Adobe Air I get the message "This application requires a version of Adobe AIR which cannot be found. Please download..." . I've tried to remove all the registry entries and reinstall Adobe AIR but it didn't solve the problem.
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    [2011-11-04:07:59:52] Runtime Installer begin with version 2.5.0.16600 on Windows 7 x86
    [2011-11-04:07:59:52] Commandline is:
    [2011-11-04:07:59:52] No installed runtime detected
    [2011-11-04:07:59:55] Relaunching with elevation
    [2011-11-04:07:59:55] Launching subprocess with commandline c:\users\tibi\appdata\local\temp\airc74d.tmp\adobe air installer.exe -ei
    [2011-11-04:07:59:59] Runtime Installer begin with version 2.5.0.16600 on Windows 7 x86
    [2011-11-04:07:59:59] Commandline is: -stdio \\.\pipe\AIR_3156_0 -ei
    [2011-11-04:07:59:59] No installed runtime detected
    [2011-11-04:07:59:59] Starting silent runtime install. Installing runtime version 2.5.0.16600
    [2011-11-04:07:59:59] Installing msi at c:\users\tibi\appdata\local\temp\airc74d.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2011-11-04:08:00:02] Runtime Installer end with exit code 0
    [2011-11-04:08:00:02] Elevated install completed
    [2011-11-04:08:00:05] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2011-11-04:08:00:05] Runtime Installer end with exit code 5
    [2011-11-04:09:33:26] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
    [2011-11-04:09:33:26] Commandline is:
    [2011-11-04:09:33:26] No installed runtime detected
    [2011-11-04:09:33:30] Runtime Installer end with exit code 6
    [2011-11-04:09:33:55] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
    [2011-11-04:09:33:55] Commandline is:
    [2011-11-04:09:33:55] No installed runtime detected
    [2011-11-04:09:34:05] Starting runtime install. Installing runtime version 3.0.0.4080
    [2011-11-04:09:34:05] Installing msi at c:\users\tibi\appdata\local\temp\aire2bb.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
    [2011-11-04:09:34:10] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2011-11-04:09:34:10] Runtime Installer end with exit code 5
    I have no ideea what could be the problem

    Hello
    Finally good news. The Compatibility mode it seems that solves the  issue, but it has to be used for the AdobeAIRInstaller.exe or whatever you try to run to install the adobe AIR.
    The steps I followed are below:
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    2. Run the AdobeAIRInstaller.exe in Compatibility mode Windows XP SP3.
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    Note: I also tried a variant with compatibility mode set to Windows XP SP3 to the C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe and that also worked but only after the reinstallation of Adobe AIR.
    As I see, if all exe's are set to Compatibility mode XP SP3 it is pretty much possible to solve the problem. I can do a few tests and come back since I cloned the PC to vmWare so I can work with the nonworking version of the app endlessly.
    Regards

  • Installing Adobe AIR on Windows XP Embedded

    Hello,
    I'm working at a museum using kiosk type clients running Adobe AIR. One type of thin clients we're using is running Windows XP Embedded. I've tried installing standard Adobe AIR on it via web, but it keeps failing. Is there some way to get Adobe AIR up and running on the Embedded version of XP?

    Any official word on this? It seems Flash Player is supported

  • Why do I receive error messages when installing Adobe air installation packages?

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    Thanks. I tried it and got the same error message. To me it's obvious that Adobe upgrades and programs have serious bugs in their install programs. I find this incredible from a company that creates such sophisticated programs and they cannot create install programs that actually work!!

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