Error trying to install/uninstall iTunes

I recently got the new iPod 5th gen and I need to update my iTunes in order to put my music on it.
However, when I go to install/uninstall iTunes the same error message comes up saying:
And upon trying again/browsing:
I've tried various step by step walkthrough's off of the internet but none of them are doing anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

Error 2318 when installing/ uninstalling itunes

My itunes is having a problem (error 2318) with installing the new update so i decided to uninstall it first then reinstall it. But I am getting the same error when I try to uninstall itunes. I already uninstalled quicktime, bonjour, etc. But I just can't uninstall itunes. Any ideas how to fix this? Thank you in advance!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT1349 I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now it says I need to reinstall itunes on my computer. Will I lose all of my music and how do I go about doing this?

I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now I cannot access itunes and it says I need to reinstall itunes. Will I lose all of my music?

Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins.

HT1349 Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."

Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
Ron

See Troubleshooting issues with iTunes for Windows updates.
tt2

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

I tried to install latest iTunes version. However I am getting error message that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services".

I have Windows XP system. I tried to install latest iTunes version. However I am getting error message that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services". I have all the previlages on my laptop. Please help.

Solving MSVCR80 issue and Windows iTunes install issues.

I have been trying to download the newest itunes to my windows 7 computer wit the last 2 wks now... im at the stage where iv tried everting from uninstalling itunes to installing it again... can someone please help be4 i throw the computer out the window!

i have been trying to download the newest itunes to my windows 7 computer wit the last 2 wks now... im at the stage where iv tried everting from uninstalling itunes to installing it again... can someone please help before i throw the computer out the window!

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

TS1406 having problems installing itunes on computer so I can sysc with iphone. had to download only then installed itunes. getting error trying to install AppleMobileDevice64.

having problems installing itunes on computer so I can sysc with iphone. had to download only then installed itunes. getting error trying to install AppleMobileDevice64.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Error trying to update to itunes 10.6.3 & now 10.7 (e drive?)

Error trying to update to itunes 10.6.3 & now 10.7 (e drive?)
I've been having this problem for a while (maybe a couple of months) and avoided it until I updated my iPad and iPhone to iOS 6. Now they won't sync! :|
At first it was simply collapsing after the install process. I've tried again tonight and it is saying that it has an E drive error. I've tried to use the instructions on other discussions (using Run, CMD, and mapping the E drive to C) - but, I don't actually have an E drive. My c used to be split into two, including an E drive, but it has since been returned to one single drive. (I'm a teacher, the IT manager at school sorted this - managing one drive is easier for me to keep it working well - until now).
Itunes was reinstalled and set up simply in the C drive, but could there be something remaining from it's previous install? Help?!?
Thanks,
Luke

many thanks.
There's a few suggestion other than using SUBST at the command prompt given in the following user tip:
"Invalid drive X:\" install errors
Do any of the alternate methods work for you?

Error msg = pls. install/uninstall the product using setup.exe in the root folder

unable to install photoshop elements v10 on a windows 7, ultimate 64bit computer, get:
error msg = pls. install/uninstall the product using setup.exe in the root folder

yes, I am installing as the administrator. I have tried to install from
two different folders;
1. c://adobe photoshop elements 10.msi
and
2. c://program files/adobe/adobe photoshop elements 10.msi
get the same error message from both locations.
the error message is not specific as to "root folder"
someone please help with this. I would like to be able to install this app.

Trying to install latest iTunes on my pc comes up with verify that u have sufficient privileges to start system services tryed a few times can anyone please help

Question ? Trying to install latest iTunes on my pc comes up with verify that u have sufficient privileges to start system services tryed a few times can anyone please help

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

Able to install the .ipa signed with distribution certificate using iTunes on MacBook Pro. where as the when tried to install using iTune on PC is causing a problem

Able to install the .ipa signed with distribution certificate using iTunes on MacBook Pro. where as the when tried to install using iTune on PC is causing a problem

The sound input going to the mic is not going to pipe through the speakers like that. It doesn't do it because it would cause a feedback loop on itself. The mic input will take sound and output it to a program or to another pathway (like a VoIP or Facetime call, etc.) but it won't behave like a Karaoke machine if that's what you're thinking.

I keep getting a -42408 error trying to access the iTunes store since being in China

I keep getting a -42408 error trying to access the iTunes store since being in China, back now in the UK and the problem has stuck, help!

Danny...
access the iTunes store since being in China, back now in the UK
In case you aren't aware your credit or debit card biling information must be associated with the same country where you reside.
The Complete Guide to Using the iTunes Store | iLounge Article

HT1926 Tried to install latest iTunes update but get "A program is trying to illegally access C+Runtime..." and iTunes won't run

Tried to install latest iTunes update, but got "A program is trying to illegally
access C+ Runtime file.." and iTunes won't launch. Tried latest Windows update
Service Pack and no joy.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Hi I get this error trying to install directx 9

Hi I get this error trying to install directx 9 because I need this to run a program that I'm using and it comes up with this error. Please Help. Thanks :)
09-13-2014 00:27 : DTC Install error = 0, Enter MsDtcAdvancedInstaller::Configure, base\wcp\plugins\msdtc\msdtcadvancedinstaller\msdtcadvancedinstaller.cpp (419)
09-13-2014 00:27 : DTC Install error = 0, Action: None, base\wcp\plugins\msdtc\msdtcadvancedinstaller\msdtcadvancedinstaller.cpp (448)
09-13-2014 00:27 : DTC Install error = 0, Entering CreateXATmSecurityKeyCNG, base\wcp\plugins\msdtc\msdtcadvancedinstaller\msdtcadvancedinstaller.cpp (1758)
09-13-2014 00:27 : DTC Install error = 0, Exiting CreateXATmSecurityKeyCNG, base\wcp\plugins\msdtc\msdtcadvancedinstaller\msdtcadvancedinstaller.cpp (1934)
09-13-2014 00:27 : DTC Install error = 0, Exit MsDtcAdvancedInstaller::Configure, base\wcp\plugins\msdtc\msdtcadvancedinstaller\msdtcadvancedinstaller.cpp (506)
09-13-2014 00:45 : DTC Install error = 0, SysPrepDtcCleanup : Enter, com\complus\dtc\dtc\adme\deployment.cpp (1928)
09-13-2014 00:45 : DTC Install error = 0, SysPrepDtcCleanup : Exit, com\complus\dtc\dtc\adme\deployment.cpp (1993)
09-13-2014 00:46 : DTC Install error = 0, SysPrepDtcGeneralize : Enter, com\complus\dtc\dtc\adme\deployment.cpp (1999)
09-13-2014 00:46 : DTC Install error = 0, SysPrepDtcGeneralize : Exit, com\complus\dtc\dtc\adme\deployment.cpp (2070)
11-15-2014 10:03 : DTC Install error = 0, SysPrepDtcSpecialize : Enter, com\complus\dtc\dtc\adme\deployment.cpp (2076)
11-15-2014 10:03 : DTC Install error = 0, InstallContacts, Enter, com\complus\dtc\dtc\adme\deployment.cpp (310)
11-15-2014 10:03 : DTC Install error = 0, InstallContacts, Exit, com\complus\dtc\dtc\adme\deployment.cpp (389)
11-15-2014 10:03 : DTC Install error = 0, SysPrepDtcSpecialize : Exit, com\complus\dtc\dtc\adme\deployment.cpp (2138)

From where have you downloaded the installer?
Try from here:
http://www.microsoft.com/en-us/download/details.aspx?id=8109
This is the "redistributable" version of DirectX 9.0c.
S.Sengupta, Windows Entertainment and Connected Home MVP

Error trying to install/uninstall iTunes

Similar Messages

Maybe you are looking for