Error trying to open Discoverer Viewer/Plus

HI,
The following error occurred: "OracleBI Discoverer has not been started or has been stopped. Discoverer was stopped by your Administrator."
Has anyone had the same problem? We are currently on version 10.1.2.54.25 of Discoverer and 10.1.2.2 of AS (Win2000 server). I did find a document (Bug.4457706) on MetaLink for an earlier version and I verified that start = true in the configuration.xml file. Any assistance would be greatly appreciated. I also noticed that a java.exe process was consuming 100% of the CPU on the server during the same time. Tho, it may be totally unrelated to the Discoverer problem. I have examined most of the log files and can not find anything of relevance yet.
I checked opmnctl status at the time of the problem and everything was up.
Thanks
Diane

Hi,
Contact the Administrator of Oracle Application Server. He has the possibility ton stop Discoverer Viewer and Plus

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