Error trying to update from app store

Cannot make purchases from app strore.

Disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy > Firewall
Then try the App Store.

Similar Messages

  • I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102) "

    I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Can't update from app store

    Cannot download app updates from app store to iPad. If download selected, app on iPad is unusable while "waiting" for update.

    What does the error message say?
     Cheers, Tom

  • How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information.  Prevents updates from App Store.

    How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

    Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
    User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
    https://discussions.apple.com/message/25468326

  • How do I remove twitter updates from app store?

    How do I remove twitter updates from app store seeing as I don't have a twitter account?

    Perhaps you could try this to resolve your issue: https://discussions.apple.com/message/21973765#21973765

  • Unchecking automatic updates from App Store

    Hi
    Having heard the problems with 10.1.3, and tho it's too late, it's not too late for the next updates: How do I uncheck automatic updates from App Store?
    I've looked and don't see where or how.
    best
    elmer

    System Preferences>App Store

  • Numbers says update from app store macbook

    Numbers says update from app store (macbook update) but Apple site says software update if installed originally from disc.Neither works and won't open in Macbook?

    You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

  • Error download ibooks author from app store

    Help! Error download ibooks author from app store!

    Hello LellaRamos
    For issues downloading from the Mac App Store, check out the articles below for issues with connecting and downloading from Mac App Store. I know one is for the iTunes Store but is good for all stores that Apple provides.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Mac App Store: Solve problems
    http://support.apple.com/kb/PH11501
    Regards,
    -Norm G.

  • HT4623 why do i have to pay every time i update from app store?

    why do i have to pay every time i update from app store?

    If you have any questions about your account in particular rather than questions about why something is the way it is, it would be better to contact itunes support at expresslane.apple.com than to talk to us about it. we can't tell you specific information about your account, only how things work in general

  • I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

    i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

    Default apps are part of the iOS and cannot be deleted.  Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
    Also check Settings > General > Restrictions to see if it has been restricted.
    If not found, Settings > General > Reset > Reset Home Screen Layout.

  • I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store

    I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store. OS was OS X Mountain Lion 10.9 When I received it. Is it because of OS? I upgraded to OS X Mavericks right after I got it.

    Today, I went to the mac store and asked the staff about above issue. Apple obviously sent me a mac air which was manufactured before October 2013 and therefore, iworks and OX Mavericks weren't installed. I have refund for around £45 to purchase iworks. However, I wasn't happy with what Apple actually did. I asked for replacement and refund the one I got and getting the new one from store so I can use mac straight away. however, the refund takes 5-7 working days. The staff on the phone told me if I have enough money I can just buy the new one in the store and get refund later. So I gave up! I was so disappointed with Apple. Even though I use the mac now, this was not the one Apple promised when I purchased online. if anyone would like to buy a mac, Please go to the actual store. DO NOT buy a mac through MAC ONLINE STORE!!! I strongly recommend! I feel like I wasted my time because the company doesn't keep its promise.

  • Unable to update from apps store

    After downloading Yosemite I can not update from apps store. This is the prompt I get:
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
    Now Apple doesn't recognize the serial number of my iMac.
    Any help would be appreciated.

    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

  • When downloading an update from app store, password is requested from a different user.  How to change user?

    when downloading an update from app store, password is requested from a different user.  How to change user?

    Unfortunately there's no way around this.  you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
    You should have kept the account with the Apps you bought yourself.
    Otherwise, as I said, delete the Apps, and buy them again.
    Sorry.

  • Update from app store asking serial number

    I proceeded to  a simple update of my aperture using the app store
    I use the app store in order not to have to manage applications, installation DVDs etc..
    What was not my surprise when aperture, after a minor update from app store, is now asking me for a serial number
    Can anyone tell me how I ca nrecover the serial number ?
    I m using the app store especialyl to avoid that kind of bs...

    You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

  • Mac will not update latest update from App Store

    I have repeatedly tried to update from 10.10.2 to 10.10.3 because it is recommended through the App Store, yet every time I click update it starts to download and then just quits. I have a MacBook Pro 2012 running 10.10.2. Any advice wold be greatly appreciated.

    Thank you for providing advice however, I downloaded the Combo update and ran the install package. My computer then immediately restarts and when I check to see if the install updated the to 10.10.3 it did not. I ran this same update on my imac and got a long install screen which is not happening on my Mac pro so I know its not updating. Any other advice?

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