Error trying to update PLE400 firmware

I'm having performance issues with my PLE400.
So the first thing I'm trying is to update the firmware (currently on 2.1.81).
I downloaded the file: FW_PLE400_2.1.9.ggl and when I tried to update it (Powerline AV utility ver 1.6.0.2) via my iMac I got the following message:
Operation Failed
Selected GGL file mismatch loaded FW
I went to the Linksys site and downloaded the file again and tried again.
Still getting the same message.
Any ideas?
Thanks,
Tori

I don't have one of those devices but when you go to update the firmware does it ask for a specific file type? (Ex: *.bin, *.img)
The reason I ask is I've seen it where you need to rename the file extension to upload a firmware file but it's dangerous if you make a mistake. This would brick the device.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

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