Error unable to install the Add-on

Hi, I have the Creative Cloud membership.
I just re-installed the CC on a new computer (iMac).
I keep getting the message
“Unable to install the Add-on ID imposter Trial (error -603) (referring to Indesign, but the message comes up regularly).
As I don’t have the Add-On because it was only a trial, I have nothing to delete.
I have already looked at all the information on Add-ons. It does not mention this problem.
How can I stop this message appearing?
Thank you,
Mac 10.9.5 Mavericks, 32G ram, iMac27 3T HD

Hi - unfortunately I do NOT have the plug-in. It was a trial and I removed it. But for some reason, the CC installer seems to think it's still around and I don't know how to get rid of it.
I am on a new computer so I don't understand why it's saying this.
Cheers.

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        <nativelib href="audio-client-ecelp-windows-x86_64.jar"/>
        <nativelib href="classroom-gui-windows-x86_64.jar"/>
        <nativelib href="appshare-client-windows-x86_64.jar"/>
      </resources>
      <resources os="SunOS" arch="sparc">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
        <nativelib href="appshare-client-solaris-sparc.jar"/>
        <nativelib href="audio-client-ecelp-solaris-sparc.jar"/>
        <nativelib href="classroom-gui-solaris-sparc.jar"/>
      </resources>
      <resources os="Linux">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
      </resources>
      <resources os="Linux" arch="i386 x86">
        <nativelib href="classroom-gui-linux-x86.jar"/>
        <nativelib href="audio-client-ecelp-linux-x86.jar"/>
        <nativelib href="appshare-client-linux-x86.jar"/>
        <nativelib href="video-client-linux-x86.jar"/>
      </resources>
      <resources os="Linux" arch="x86_64 amd64">
        <nativelib href="audio-client-ecelp-linux-x86_64.jar"/>
        <nativelib href="appshare-client-linux-x86_64.jar"/>
        <nativelib href="video-client-linux-x86_64.jar"/>
        <nativelib href="classroom-gui-linux-x86_64.jar"/>
      </resources>
      <resources locale="ar">
        <jar href="lang-ar.jar"/>
      </resources>
      <resources locale="bg">
        <jar href="lang-bg.jar"/>
      </resources>
      <resources locale="cy">
        <jar href="lang-cy.jar"/>
      </resources>
      <resources locale="da">
        <jar href="lang-da.jar"/>
      </resources>
      <resources locale="de">
        <jar href="lang-de.jar"/>
      </resources>
      <resources locale="en_GB">
        <jar href="lang-en_GB.jar"/>
      </resources>
      <resources locale="es">
        <jar href="lang-es.jar"/>
      </resources>
      <resources locale="fr">
        <jar href="lang-fr.jar"/>
      </resources>
      <resources locale="it">
        <jar href="lang-it.jar"/>
      </resources>
      <resources locale="iw">
        <jar href="lang-iw.jar"/>
      </resources>
      <resources locale="ja">
        <jar href="lang-ja.jar"/>
      </resources>
      <resources locale="ko">
        <jar href="lang-ko.jar"/>
      </resources>
      <resources locale="nl">
        <jar href="lang-nl.jar"/>
      </resources>
      <resources locale="pl">
        <jar href="lang-pl.jar"/>
      </resources>
      <resources locale="pt_BR">
        <jar href="lang-pt_BR.jar"/>
      </resources>
      <resources locale="ru">
        <jar href="lang-ru.jar"/>
      </resources>
      <resources locale="sv">
        <jar href="lang-sv.jar"/>
      </resources>
      <resources locale="th">
        <jar href="lang-th.jar"/>
      </resources>
      <resources locale="tr">
        <jar href="lang-tr.jar"/>
      </resources>
      <resources locale="vi">
        <jar href="lang-vi.jar"/>
      </resources>
      <resources locale="zh_CN">
        <jar href="lang-zh_CN.jar"/>
      </resources>
      <resources locale="zh_TW">
        <jar href="lang-zh_TW.jar"/>
      </resources>
      <resources>
        <j2se version="1.6+" initial-heap-size="512m" max-heap-size="512m"/>
        <property name="sun.jnu.encoding" value="UTF-8"/>
        <property name="apple.laf.useScreenMenuBar" value="true"/>
        <property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>
        <property name="jnlp.packEnabled" value="true"/>
        <jar href="classroom-full.jar" main="true"/>
        <jar href="guice-2.0-no_aop.jar"/>
        <jar href="classroom-mrf.jar"/>
        <jar href="classroom-version.jar"/>
        <jar href="classroom-util.jar"/>
        <jar href="classroom-capture.jar"/>
        <jar href="extra.jar"/>
        <jar href="classroom-gui.jar"/>
        <jar href="jinx-core.jar"/>
        <jar href="classroom-core.jar"/>
        <jar href="classroom-mlf.jar"/>
        <jar href="classroom-session.jar"/>
        <jar href="classroom-feature.jar"/>
        <jar href="classroom-imps.jar"/>
        <jar href="classroom-location.jar"/>
        <jar href="classroom-swing.jar"/>
        <jar href="wsfix.jar"/>
        <jar href="classroom-app.jar"/>
        <jar href="view-core.jar"/>
        <jar href="jinx-client.jar"/>
        <jar href="view-client.jar"/>
        <jar href="video-core.jar"/>
        <jar href="command-engine.jar"/>
        <jar href="video-client.jar"/>
        <jar href="online-client.jar"/>
        <jar href="recorder-core.jar"/>
        <jar href="recorder-client.jar"/>
        <jar href="chair-core.jar"/>
        <jar href="chair-client.jar"/>
        <jar href="chat-core.jar"/>
        <jar href="chat-client.jar"/>
        <jar href="polling-core.jar"/>
        <jar href="polling-client.jar"/>
        <jar href="starttime-core.jar"/>
        <jar href="starttime-client.jar"/>
        <jar href="jdom-1.0.jar"/>
        <jar href="profile-core.jar"/>
        <jar href="profile-client.jar"/>
        <jar href="player-client.jar"/>
        <jar href="hand-core.jar"/>
        <jar href="hand-client.jar"/>
        <jar href="notes-core.jar"/>
        <jar href="notes-client.jar"/>
        <jar href="participant-core.jar"/>
        <jar href="participant-client.jar"/>
        <jar href="calculator-core.jar"/>
        <jar href="calculator-client.jar"/>
        <jar href="transfer-core.jar"/>
        <jar href="transfer-client.jar"/>
        <jar href="timer-core.jar"/>
        <jar href="timer-client.jar"/>
        <jar href="whiteboard-core.jar"/>
        <jar href="whiteboard-palette.jar"/>
        <jar href="itext-0.40.jar"/>
        <jar href="whiteboard-client.jar"/>
        <jar href="breakout-core.jar"/>
        <jar href="breakout-client.jar"/>
        <jar href="activity-core.jar"/>
        <jar href="activity-client.jar"/>
        <jar href="hazelcast-2.3.1.jar"/>
        <jar href="clustering.jar"/>
        <jar href="lm-core.jar"/>
        <jar href="lm-client.jar"/>
        <jar href="telephony-core.jar"/>
        <jar href="telephony-client.jar"/>
        <jar href="audio-core.jar"/>
        <jar href="audio-client.jar"/>
        <jar href="appshare-core.jar"/>
        <jar href="appshare-client.jar"/>
        <jar href="caption-core.jar"/>
        <jar href="caption-client.jar"/>
        <jar href="jxbrowser-3.4.jar"/>
        <jar href="jniwrap-3.8.4.jar"/>
        <jar href="engine-webkit-3.4.jar"/>
        <jar href="slf4j-api-1.5.8.jar"/>
        <jar href="slf4j-log4j12-1.5.8.jar"/>
        <jar href="log4j-1.2.15.jar"/>
        <jar href="classroom-browser.jar"/>
        <jar href="web-core.jar"/>
        <jar href="web-client.jar"/>
        <jar href="multimedia-core.jar"/>
        <jar href="multimedia-client.jar"/>
        <jar href="agenda-core.jar"/>
        <jar href="agenda-client.jar"/>
        <jar href="invite-core.jar"/>
        <jar href="invite-client.jar"/>
        <jar href="quiz-core.jar"/>
        <jar href="quiz-client.jar"/>
      </resources>
      <application-desc main-class="com.elluminate.classroom.client.branding.full.Main">
        <argument>-session</argument>
        <argument>player</argument>
        <argument>-play</argument>
        <argument>https://sas.elluminate.com/site/external/download/recording?uid=C6C6F19E808D60024636948EB0BABADC</argument>
      </application-desc>
    </jnlp>
    DETAILS END
    DETAILS BEGIN
    Exception Tab
    com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar
      at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
      at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
      at java.util.concurrent.FutureTask.run(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
    DETAILS END
    DETAILS BEGIN
    Wrapped Exception Tab
    java.net.ConnectException: connect: Address is invalid on local machine, or port is not valid on remote machine
      at java.net.DualStackPlainSocketImpl.connect0(Native Method)
      at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
      at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
      at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
      at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
      at java.net.PlainSocketImpl.connect(Unknown Source)
      at java.net.SocksSocketImpl.connect(Unknown Source)
      at java.net.Socket.connect(Unknown Source)
      at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
      at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
      at sun.net.NetworkClient.doConnect(Unknown Source)
      at sun.net.www.http.HttpClient.openServer(Unknown Source)
      at sun.net.www.http.HttpClient.openServer(Unknown Source)
      at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
      at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
      at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
      at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
      at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
      at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
      at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
      at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
      at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
      at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
      at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
      at java.util.concurrent.FutureTask.run(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
    DETAILS END
    Message was edited by: nondev
    Added links to recorded lectures I'm trying to access and a couple of additional details that describe the situation

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