Error uninstalling Adobe Acrobat X Pro

SCCM 2012 
Server is at SP1 CU3 
Clients are varied... 
I have a package created to run the following command line: 
msiexec /x {AC76BA86-1033-F400-7760-000000000005} /qn 
It is set to run Hidden 
Requirements: 
   Any platform 
   Estimated disk space:  50MB 
   Maximum allowed run time:  120 minutes 
   Whether or not a user is logged on 
   Run with administrative rights 
   Drive mode:  Runs with UNC name 
Deployment is required 
User experience is to allow software installation and system restart outside of maintenance window, and to Commit changes at deadline or during a maintenance window.  I'm also
telling it to Download content from DP and run locally for both options under Distribution Points tab. 
This is deployed to a collection of machines, with 78 members.  I deployed this on 7/8.  I have had 9 successes, 5 that are showing as Unknown, and the rest (64) are showing
the same error: 
Message ID 10006     Error     1602 
I've looked the error up online, and it doesn't make sense.  It says the user cancelled, but the user doesn't have that option in this deployment.  I'm not seeing anything
else in the logs to point me in the right direction. 
Anyone have any ideas? 
Thanks, 
Joe 

and the rest (64) are showing the same error: 
Message ID 10006     Error     1602 
I've looked the error up online, and it doesn't make sense.  It says the user cancelled, but the user doesn't have that option in this deployment.  I'm not seeing anything
else in the logs to point me in the right direction. 
the 1602 returncode can be misleading. it doesn't necessarily mean that the user cancelled the ConfigMgr activity, it actually means that msiexec returned that code to ConfigMgr - ConfigMgr doesn't really know what happened other than what msiexec tells
it.
1602 can occur if the msiexec pops up a dialog asking the user "some error occurred, do you want to retry or cancel".
1602 can also occur if the msiexec process is prompting for a decision, but the user shuts down the PC (effectively cancelling the msi transaction)
As Narcoticoo says, writing the logfile might reveal a bit more about what's actually going on.
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Similar Messages

  • Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

    Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

    Hi Doug Talbott,
    Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
    Regards,
    Rahul Tyagi

  • Cannot uninstall Adobe Acrobat XI Pro: Help Please

    Cannot uninstall Adobe Acrobat XI Pro.  Gone to programs and tried to uninstall then message says it is going to do it. Then message prompts come up asking if it can update my software. If I say no action it stops uninstalling. Then if I say yes it goes no further either.
    Regret every taken up the trial offer for this programme as I tried using it and message repeatedly appears saying "Acrobat failed to send a DDE command".
    Please can someone offer some advice. Thank you.

    Try launching acrobat in safe mode, to do so follow the steps:
    a.       Press and hold down shift and double click the acrobat icon and then open a pdf file.
    b.      If it opens without crashing after about 15 seconds, then you have a faulty plug in, locate and remove it from your plug-ins folder.
    c.       To remove plug-ins, you may contact Acrobat Support

  • Installation Error for Adobe Acrobat X Pro

    I just purchased Adobe Acrobat X Pro (Student and Teacher Edition).  I've also received my serial number for it.  When I attemt to install it, I instantly get an install error for system requirements.  I have....
    2.4 GHz processor (1.3 GHz required)
    Windows XP Home with Service Pack 2
    IE 8 and Firefox 12 (IE7 or 8/Firefox 3.5 or 3.6 required)
    2.99 GB of RAM (512 MB required)
    1024x768 resolution (1024x576 required and mine is all mine will do)
    DVD-ROM drive
    Can anyone help??  Thanks in advance!!

    Actually I finally figured that out.  I had no idea there was 32- or 64-bit version of XP.  Once I got that, I had no more issues.  I just don't know how to close the topic.
    Thanks for your reply!!

  • File Extraction Error during Adobe Acrobat XI Pro installation

    I continually no matter how many times I re-download Adobe Acrobat XI Pro Student and Teacher Edition, I receive the same error "Error in extracting files. Re-download Adobe Acrobat XI Pro." (Paraphrased).  Suggestions?

    This was my goofup... please be sure to type subst and not substr Z: "C:\Windows" in the command prompt for Admin.
    The source I copied and pasted from added the "r"
    With the proper command adjusting the "invalid" drive, the install of acrobat succeeded.

  • How do I uninstall Adobe Acrobat XI Pro Trial?

    To who it may concern:
    I downloaded the trial Adobe Acrobat IX on my Mac but get an error about images and therefore cannot take advantage of the trial.  I would instead like to uninstall the trial.
    Thank you,
    Sherri

    Hi Sherri Stevens,
    For MAC, you might need to go into /Applications/Adobe Acrobat XI/ and then run the uninstaller from that directory to remove the trial version.
    Regards,
    Anubha

  • Constant errors in Adobe Acrobat X Pro 10.1.5

    I have Acrobat X Pro as part of TCS 3.5, running Windows 7 64-bit SP1.
    Last week I started getting constant errors "There was an error during initialization. Failed to load an application resource (internal error)." Eventually Acrobat became unusable, so I used the Repair option in the Windows Programs and it worked OK. This morning the errors are back.

    I haven't installed any third-party plugins. However, looking at the list of plugins, I see that there are two copies of ECMAScript: EScript.api dated 12/18/12, and EScript_AVG_RESTORED.api dated 1/21/13. So my bet is this is a side-effect of my anti-virus blocking the JavaScript security hole that was fixed by Java 7 Update 11. I deleted escript*.* from C:\Program Files (x86)\Adobe and the errors have gone away.

  • How do I manually uninstall Adobe Acrobat 9 Pro?

    The program crashed when using compiling the results of a distributed form.
    I cannot open or compile any of my distributed forms, or even open the Tracker.
    I uninstalled the program and reinstlled it, but the same problem exists.
    I cannot use any existing distributed forms or create new ones.
    I would like to try a manual uninstall.
    Reformatting my hard drive is a last resort.
    Thank you for your help.
    Sheila

    Hi Mike
    Thank you for your recommendation to use Filemaker Pro. We will be buying the program soon.
    The documentation for the Microsoft Installer Clean-up tool says 1) that other programs might be uninstalled also, and 2) you should not use it if you have Microsoft Office 2007 installed on your computer. i checked out the referral link for those who have Office 2007 installed, and it gives instructions for uninstalling Office 2007.
    Thank you in advance for your response.
    Sheila

  • What is the procedure to reinstall Adobe Acrobat 9 Pro from the CS4 Design Premium discs?

    I have uninstalled Adobe Acrobat 9 Pro from my hard drive but I'm not sure which disc to use to reinstall.  The CS4 discs are marked "Application 1," "Application 2," "Content," and "Learning Adobe Creative Suite 4."  I'm on a three year old Imac running Mac OSX 10.6.8.

    Hi dlavin999,
    The disk 2 usually is meant for Acrobat 9.  You can insert the disc and check for yourself.

  • Adobe Acrobat 6 pro in win 7 install problem

    hi iam tring to install Acrobat 6 pro in windows 7 64bit . when i launch setup.exe a windows 7 compaitabilty error message pop up when i click on run program it will start installing and again it gives a setup error saying "adobe acrobat 6 pro setup was unable to creat a new semi adobe PDF port monitor. the adobe PDF printer may be unavailable". so how to fix these errors. Is acrobat 6 is compaitable with windows 7 64bit. are there any updates to fix this problem

    The print driver may be available, but AcroTray is sure to fail. If the driver is available, try a print to file and open in Distiller. If that works it is a workaround that will allow AA6 to operate. The key problem here is x64 for which I am not sure. On 32-bit Win7 I was successful installing AA5. However, AcroTray fails and I have to print to file as mentioned. The best solution is to purchase AAXI.

  • Error 1067: when trying to update Adobe Acrobat 9 Pro

    I have Adobe Acrobat 9 Pro and have been using it for over 3 years. I Changed computers and uninstalled it from my first and then reinstalled it in my new, but have run into a problem that I cannot find an answer to, nor can I get any help from Adobe.
    I will be notified that there are updates available and I will select yes to update the program, but after 20-30 second, a new window will pop up stating:
    Update Failed
    The process terminated unexpectedly.
    Error: 1067
    Details   (http://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html)
    From there, I will click on the Details link and be sent to an Adobe page telling me:
    Try downloading Reader directly from this page.
    This link sends me to a page to download the latest version of Adobe Reader (http://get.adobe.com/reader/direct/), so, I will make all of the selections, download it, install it, restart my computer, but when I open Acrobat 9 Pro and try to run the update again, nothing changes and I receive the same error message.
    Now, I go to try and get some help from Adobe, but am just sent here to see if I can find out any other information because they "no longer" help with Acrobat 9 Pro(?).
    Does anyone have any answer on what I can do to fix this or why this is happening? I've never had any problems with this program before. It just all started when I changed computers, and this one is a brand new computer, so no bugs or anything. I installed Photoshop CS5, Illustrator CS5 and InDesign CS5 without any problems and they all updated without a problem.
    I'm not sure how important the updating really is, but it makes me feel better, knowing that any changes or problems with the program can get "fixed" with these updates.
    Thank You,
    Sean

    Not that it is going to ease the testing of your patience at all to suggest you try somewhere else, but there is a forum dedicated to Acrobat Installation and Update Issues that might have some info or people ready and able to help you:
    http://forums.adobe.com/community/acrobat/installation_and_update_installation?view=discus sions

  • "There was an error processing a page. Out of memory." Adobe Acrobat 9 Pro-Please Help!

    "There was an error processing a page. Out of memory." Adobe Acrobat 9 Pro I had this problem with my last computer over two years ago which was obviously an older version of windows and acrobat and had found a way to solve it but like I said it was an older version and was 2 years ago so I don’t remember how to fix it. I’ve looked through many forums and emptied my temp folder I’ve uninstalled and reinstalled the software I’ve turned off my anti-virus I don't have adobe reader because I know this causes comflicts also and have tried so much more and I’m still having issues with about half my pdf files I cannot figure it out. I use pdf files many times a day and this is really hindering my work so please please please if anyone else has experienced this or knows how to fix it that would be great thank you!!! I’m somewhat computer savvy but not completely so if you cloud please explain to me in slightly less tech terms that would be great too.

    Assuming your disk is not too full, and your virtual memory settings are normal, this is not caused by software clashes, TEMP folders nor fixed by reinstalls. It is Acrobat _actually_ running out of memory, or running out of something else it has a fixed supply of.
    1. Are you using any plug-ins to process files?
    2. After you get this error on a particular file, restart Acrobat. Does the file now open OK?

  • Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created". What's the problem?

    Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created".
    What's the problem?
    Any help in finding a solution is greatly appreciated.
    Thank you,

    Installed AcrobatXI PRO 11.0.09  on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save failed to process this document. No File was created.
    But all good saves in the format of TXT and jpg.
    I have uninstalled and restored and re-installed and updated and registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.
    On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.
    Tell me where to find the problem and how to solve it.
    Thank you.

  • Error 193: When trying to update Adobe Acrobat 9 Pro - Any help?

    I have had Adobe Acrobat 9 Pro for a few years and have loved using it. I have always updated the program and kept it up to date, but I have run into a problem.
    I was changing computers, so I deactivated all of my Adobe products, uninstalled them and deleted all of the information from it. I then start working and installing the programs into my new computer when it froze and crashed. I ended up having to return the computer and have it worked on, but I did deactivate and unstall all of the programs from the computer before doing so. Now I'm back to my old computer and have started having some trouble. I reinstalled Adobe Acrobat 9 Pro, went in to run the updating, but as soon as it checked and let me know there were updates available, I said start and a box popped up reading:
    Does anyone have a reason the occurred and what options I have to correct this? I searched and read that  one of my options was to go into Adobe (http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) and run the updates manually, but that would mean downloading and installing over 20 updates, one by one. I know that I don't have to keep restarting my computer after each one and only after the last, but there has to be another way. That would take me a couple of hours where I couldn't leave my computer.
    I did try to uninstall the program again and then reinstall it, but no I had luck there. I received the same error message telling me that the update failed.
    Can anyone help me let me know why this is happening and what I can do to prevent/stop this?
    Thanks,
    Sean

    Please read this below:
    http://msdn.microsoft.com/en-us/library/windows/desktop/ms682425(v=vs.85).aspx (look for “…If you are using a long file name that contains a space..))
    Updater downloads all the updates into AllUsers folder.
    Somewhere in the path to this folder you most likely have a file that has the same name as partial folder name.
    For example, on XP this folder is C:\Documents and Setting\.."
    If you have a file C:\Documents.exe Updater will fail with error 193

  • ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

    Hi All, anyone with this problem with Acrobat Pro XI, IM USING MAC, also Yosemite if that helps.
    Also Adobe CC, BASICALLY IT just quit and i had to uninstall, re install, and I get this
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1
    Anyone with same issues...

    Same problem. Creative Cloud subscriber running Mac 10.10.2 on iMac (Retina 5K, 27-inch, Late 2014). All apps work fine EXCEPT for Adobe Acrobat XI. I have tried 100 times and 100 solutions. NOTHING works.

Maybe you are looking for

  • Need To Create a table in Sql Server and do some culculation into the table from Oracle and Sql

    Hello All, I'm moving a data from Oracle to Sql Server with ETL (80 tables with data) and i want to track the number of records that i moving on the daily basis , so i need to create a table in SQL Server, wilth 4 columns , Table name, OracleRowsCoun

  • I Need remote apps to pair my iphone to appletv . How do I get it done

    How do I pair my iphone 4s with the appletv. It can't discover my iphone with bluetooth connected, wifi as well. It says to get a remote app from the app store,i have unsuccessful to get the app and pairing my iphone with apple tv just purchased, The

  • It works in Apex but not in PHP?

    When I run the following from my php application/script I find that I get no data back but when I run just the SQL statement in Database Express' SQL Command console (Apex) I get good data back. $StartDate="2006/01/01 06:00:00"; $EndDate="2007/09/29

  • Recording cd's for a band?

    Hey guys. we've just formed a band, and we gotta start recording ourselves for demo cd's and whatnot. Any products we can use to record a singer, bassist, 2 guitarists, and a drummer? or do we have to get a studio? anyone have experience recording on

  • BEx: VBA: Range of Data Provider

    Hi at all, Is there an elegant way to get the range of a data provider in VBA? I need this information for a few formatting rules and some other functions... (We use only the BEx Analyzer 7.x) Thanks in advance! Have a nice day, Alex