"Error: Unsupported File" on .mp4

I am trying to upload a several files with the following specs and iTunes Upload and Manage Files is give me an "Error: Unsupported File".
The Specs for the Files
Format: H.264, 640x360, Millions
AAC, 2 channels, 44100 Hz
Data Size: 5.9 MB
Data Rate: 1,579.84 kbits/s
From my research about files aloud to up load to iTunes these files fall into all requirements. Any suggestions or ideas as to why we are receiving this error.

It could be a bad meta data issue.
Can you delete all the metadata from the file and try uploading again?
If it fails, please post the following information:
1. The date and time the file failed at
2. Your domain and the name of the Collection or Group you where trying to upload the file to.
Thanks.

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