"error update failed contact customer support" how to fix that

When i go to update photoshop cc it says that the update failed and that i should try again or contact customer support!! i have tried everysthing and i dont know what to do !!! please help me

Did you receive one of these error codes?
A12E1 download & install error http://forums.adobe.com/thread/1289484
-more A12E1 discussion http://forums.adobe.com/thread/1045283?tstart=0
U44M update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Similar Messages

Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?

Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?

Troyb50915784 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the discussion.

Im getting a message saying "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support." Anyone know how to fix?

I got this message when I tried to update CC on my PC. Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support
Anyone know how to help

Kbw1223 please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve the current error.

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished success

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished successfully,

Hi Dennis,
Please refer to the thread below where this issue has been addressed:
Bridge Update failed customer support(49)
Updates failing from CC errors U44M1l216 and 49 - anyone else getting these?
Installation succeeded but a patch failed
Regards,
Sheena

Hi... I just attempted to update CC. Download itself appears to have happened, but when then I got this message... Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support .... can

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
Any ideas?

Hi Serpent,
Try the following Steps:
open activity monitor and close all Adobe related applications
navigate to: /Library/Application support/Adobe
In that directory you will see a folder named OOBE - Rename that folder to OOBEold
Navigate to: MAC HD /Application/Utilities directory
In there you will see a folder called "Adobe Application Manager" - delete it
Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Open the Cleaner Tool and choose to clean "Creative Cloud" only.
Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
Regards,
Rave

CC Tab says "Download error. Please contact customer support."

When I started my laptop this morning CC had a red ! on its icon and the follwing message under Apps:
"Download error. Please contact customer support."
I've got 2 issues with this:
I don't recall downloading any apps yesterday
and the handy link does not send me to customer support, in fact I couldn't find any way to send a message to "customer support" and spent too much time looking. (maybe you guys could change the wording to something else--everybody has other things to do)
The question is how do I make this message go away? I tried quitting and restarting CC
FYI-yesterday I removed 3 adobe internet plug-ins because I prefer Safari the way it is. CC worked fine with those removed before the restart so I'm guessing its unrelated at this point.

http://status.creativecloud.com/ shows everything green, but when I go to https://creative.adobe.com/products/creative-cloud I get a
The Creative Cloud Download Center is currently unavailable.
We're working quickly to resolve the issue and we apologize for the delay. If you have the Creative Cloud app already installed on your machine, you can try using it to access new downloads and updates. Otherwise, please check back or see our status site for updates.
Thanks for your patience!

Error... "Download error. Please contact customer support"...

I'm trying to download Photoshop CC and Flash CC...
It dosen't work...
It's keeps saying "Download error. Please contact customer support." I re-installed this twice, but it didn't do anything. Can someone help me?
My computer is ASUS Windows 8.

Hi Troll,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
I can sign in fine with my username and password.
Rick

Hi daveforrestaid,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

HT3743 HT4623 We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.----How to fix this issue while setting up the iphone for the new ios?

HT4623 We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.----How to fix this issue while setting up the iphone for the new ios?

If you don't have a SIM card in the phone, you must put one in. It's required for activation.
If you do, then your phone was probably hacked to unlock it from the original carrier. Contact them and see if they will unlock it. If they will not do so, then you can't use that phone.

Error: Creative Cloud desktop failed to update.(Error code: 2) Contact Customer Support

I can't seem to contact customer support. I'm sent in circles on the web site.
What do I need to do to update creative cloud?@

Hi There,
Kindly refer: Error "Failed to Install" Creative Cloud Desktop application
Thanks,
Atul Saini

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Meresianak73703965 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

Installation Error: Download Error. Please Contact Customer Support

I signed in to creative cloud and am trying to Download Dreamweaver, but it keeps saying:
Installation Error: Download Error. Please Contact Customer Support

Hi Donnilu,
Please follow the thread: Creative Cloud - Download error - stubborn error where this issue is already discussed.
Regards,
Ratandeep Arora

Im getting the following Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

I'M GETTING THE FOLLOWING ERROR
Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

Error downloading Creative Cloud applications

Got a message today, "Creative Cloud desktop failed to update.(Error code: 1) Contact Customer Support". What do I do?

Customer support is unavailable . has anyone else had this issue? If so, how was it resolved?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

42% Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Any answers for this?

Error 50 https://forums.adobe.com/thread/1432237 may help
or
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

"error update failed contact customer support" how to fix that

Similar Messages

Maybe you are looking for