Error Updating Photoshop from Creative Cloud App Manager

ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)

http://forums.adobe.com/message/4666152

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  • Error updating to new creative cloud desktop manager

    Just tried to update to the new creative cloud desktop manager, and I am getting and error stating that the software is missing or damaged. I have renamed the OBOO, uninstalled and used the cleaner and reinstalled, and still the same error. Help! (Working on OS X Yosemite)

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Failed installation of Lightroom 5 from Creative Cloud App Manager on Windows Vista 64Bit

    Hi,
    I recently subscribed to the Creative Cloud. All applications from the App Manager downloaded and installed successfully, except for Lightroom 5, with the error message below. The LR5 download seems to be successful, but after about 2/3 of the way through the installation, it fails and gives this error:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
        -------------------------------------- Summary -------------------------------------
    0 fatal error(s), 1 error(s)
    Payload:
    AdobeLightroom5CCMSetup-mul
    5.2.0.0 {3f480018-d40f-429ab939-d1a53276944f}
    ERROR:
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    exit
    code: 1603
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    Hi cjpekich2,
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  • Error installing Dreamweaver from Creative Cloud Application Manager OSX

    Getting this error:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 64578KB
    I have rebooted, etc. All of my other apps work fine it seems. However, it is interesting that Application Manager shows "Install" next to ALL apps, including the ones I have already installed using Application Manager.
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    Exit Code 7 is usually the result of a permission error.  Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.  You will also want to review your installation log to determine which directories have compromised file permissions.  You can find details on how to locate and interpret the installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Installing Adobe Lightroom from Creative Cloud app

    Hello,
    I have a subscription for Adobe Photoshop CC and Adobe Lightroom. I've just successfuly installed Photoshop from Creative cloud app, though I can't find there the Lightroom. I installed a trial version of Lightroom from Adobe.com, use it in a trial mode because there is no way to activate it.
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    open lightroom > click help > activate

  • Installation fails via Creative Cloud App manager on windows 8 - can't find log

    No information given in Creative Cloud App manager.
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    Where are the logs on windows 8?

    You can try checking out the logs, at http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
    And this might be handy too: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Good luck,

  • How to uninstall apps from Creative Cloud App and reinstall it on your computer and CC App?

    Sorry, my English is not good. I have a Creative Cloud app on my computer. I used the CC applications such as Ps, Pr, Au ... of two days, but I had to do a system restore two weeks back. Now re-installed Creative Cloud on my computer. I do not have Ps, Pr, Au ... on the computer but on the App Cloud Creative sees them as installed on the computer. So I can not reinstall them because I do not give permission, it is only optional update, but I do not like, because they do not want on your computer. How to uninstall apps from Creative Cloud App and reinstall it on your computer and CC App? Please help, I have a little time.

    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    the cc desktop app is used to install and update cc programs (and a few other thinigs).  but that does not include 'opening' the installed programs.
    click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

  • Not able to install flash builder from creative cloud app

    Not able to install flash builder from creative cloud app, please help me. When i am trying to install app, its redirecting to the Flash Builder landing page and where i can see download button. However, when i am trying to install, its not getting "INSTALL" option in CC App.
    Please help me.

    Check
    http://forums.adobe.com/thread/885448
    http://forums.adobe.com/thread/867968

  • Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

    Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4!  Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
    I have just uninstalled creative cloud app manager again - go to download latest version and the message is - we are currently experiencing problems, please try again later.

  • Updating the Adobe Creative Cloud App via AUSST

    Recently I began rolling out the full CC suite to my mac users pointing to an AUSST server which seems to run fine for updating some of the CS5/etc products.
    My primary reason to roll things this way is so I can set scripts to automate their updating of software as they do not have local admin permissions.
    After the install, the Creative Cloud app that lives in the status bar prompts wanting to be updated. If I select no/quit and then call RemoteUpdateManager it does not find an update for this application.
    To update this application requires admin priv's which sort of negates me rolling these apps out in this mannor. Did I miss something somewhere?

    We are having the same issue.  To avoid manually entering administrator credentials on each mac every couple days, wWe started using RUM.  RUM works great with updating the individual apps (like Photoshop and Illustrator) but, it does not update the CreativeCloud.app.  So, every couple of days, the IT department gets a call from each Mac/CC user to enter the administrator credentials so the CreativeCloud.app can make changes to the system.   The defeats the purpose of using RUM.   Is there no way to remotely update the individual applications AND the update/install the CreativeCloud.app? 

  • Installing Photoshop from Creative Cloud

    I downloaded Photoshop thru the Creative Cloud app on my pc.  Seemed to work fine but after it downloaded I clicked on it to install it and got an error message from Adobe stating it was an error on their end.  I also downloaded Lightroom and it worked fine, it put an icon on my desktop.  Have tried Photoshop several times and I get the same message.  Help!

    Hi notjustamoma,
    Could you please provide the exact error message?
    Thanks!
    Atul Saini

  • Problem updating Photoshop via Creative Cloud

    I have a problem during the update of Photoshop via Creative Cloud. Error during the install of the uploaded files : U44M1P7
    Details of the log : http://we.tl/b8BhhPtuhZ

    Jmarc-user I reviewed your installation log file and found the following example of errors contained within the log:
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ----------- Payload: Adobe Photoshop CS6 Support_13.1.2_AdobePhotoshop13-Support 13.1.2.0 {B65FABC3-FCF2-4BE6-B12A-600CA2EBFB9D} -----------
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "d20ab5b7597aa474bfff4968262b72ab")(Seq 3)
    Have you uninstalled your current installation of Photoshop CS6, by using the uninstaller located in Applications/Utilities/Adobe Installers, and then reinstalled and applied the update?

  • Just updated via the creative cloud app and now lightroom won't even load.

    As the title states:
    I've just updated via creative cloud app, ran lightroom from the standard shortcut on m desktop and got 5.7. Exited that and tried to run from the new shortcut. No load.
    Thought it might be to do with still having 5.7 installed, so uninstalled that via creative cloud app and it still wouldn't load. Noticed that the creative cloud app still showed lightroom as being installed (5.7 had disappeared on first uninstall). Selected uninstall again and this time it went from the installed section of the app to being an option to install.
    Installed new version and it won't load.
    Could someone please advise how to resolve this as I would like to be able to access my files and the changes I made.
    Thankyou in advance,
    Matt

    Moderator:
    Please note. The solution posted to sign out of and back into creative cloud app appears to have worked
    I didn't see that before writing this post.

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