Error updating software macbook air

Just bought a Macbook air. I tried to update software after 2 hours downloading time and two tries get an error message.
What can I do? return the device?
Thank you

Apps such as Little Snitch, Net Nanny, and Hands Off can prevent software updates from downloading.
Same for third party download managers.
Some security software such as Virus Barrier even though temporarily disabled can still prevent software from updating successfully.

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TS2446 my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you

my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you... how can i make it work?

I cannot sign out. When I go to the iTunes & App Stores in settings, The Apple ID field shows my id but it is faded and I cannot select the field.

When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

Every time i try to update my macbook air it says an error occurred during instillation how do i get it to install?

every time I try to update my macbook air it says an error occurs during installation how do I get the updates to install?

Hi,
Have you activated messages on your settings page?
HW

Mavericks update for MacBook Air

Since updating my MacBook Air software last week, I have slow internet connectivity and I am also finding it almost impossible to connect to FB. The mobile app is working fine.

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked
Stop plug-ins to save power
Any change?
Quit and relaunch the browser. Any change?
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If Parental Controls is active for any user, please turn it off and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Open the iCloud preference pane and uncheck the box marked Photos, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

How do I update my Macbook Air 10.6.8 to a newer version?

How do i update my Macbook Air 10.6.8 to a newer version

Open the Mac App Store and try downloading Mavericks. If you get told it's incompatible, choose About this Mac from the Apple menu, click here, and order a download code for Lion 10.7.
Mac OS X 10.7 and newer don't support PowerPC programs such as Microsoft Office 2004.
(97791)

Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!

Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!

Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit

Updated my Macbook Air to Yosemite and now IMessage won't open pictures

I updated my Macbook Air to Yosemite a few days ago and since then IMessage has been acting up. It won't let open pictures now. A picture comes through titled "IMG_2882" but when I click on it, it comes up with a description of the image - the type of image, when it was last modified, etc. I click the 'Open with Preview" option and nothing happens. I'm regretting updating to Yosemite now. Is anyone else having this issue? I have no idea how to fix it. Please let me know if you have any ideas! Thank you!

If it is the third party apps crashing - try downloading another app - any free app is fine. See if that resets the other apps.

How update my macbook air from OS X 10.5.8 to newest OS

how I can update my MacBook Air from OS X 10.5.8 to newer OS avalaible

You can't directly upgrade from 10.5 - call Apple and purchase 10.6. Back up your computer and install 10.6. I'm not sure what version of 10.6 you'll get - you may need to download an update to 10.6 before you can upgrade to 10.8 because the App Store wasn't part of the original 10.6 - it came with the 10.6.8 update if I remember properly. Once you've upgraded to 10.6 and have the App store you can upgrade to 10.8.

Unable to update my macbook air version 10.5.8

unable to update my macbook air version 10.5.8 , pl advise higher version for . already using maven purchased for imac / pro

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.

Hi plz help me here .. I update my macbook air running with Mac 10.8.5 to yosemite and it will take too long to shut down and when stars it will like its gonig update?

Hi plz help me here .. I update my macbook air running with Mac 10.8.5 to yosemite and it will take too long to shut down and when stars it will like its gonig update?

More information would be helpful.

Since updating my macbook air with OS X mavericks i can't send emails smtp account failed my email host is 123reg

since updating my macbook air with OS X mavericks i can't send emails smtp account failed my email host is 123reg any ideas how to sort it out?

I am having the same issue with Media Temple Email.
My problem in more detail is:
Adding my Media Temple Hosted domain email to a desktop service on my Macbook Air.
I have tried this on both Mac Mail and Thunderbird.
I add the account manually and have checked, double checked, triple checked the server addresss and also the user name and password and they are correct.
I have altered the ports from being default to custom and have tried both SSL and non SSL and still it is unable to connect to the SMTP server.
IMAP inbox is working as I recieve mails but can not send them.
I have chatted to Media Temple and they say it must be something to do with the hardware of the MacBook Air which to start with I disagreed with but I have since tried adding the email to my Mac Mini and it works fine.
I am assuming their is an issue in the MacBook Air with the SMTP ports and I would really appreciate some advice on how to fix this as I don't want to use Webmail for ever.
Thanks in Advance

More about software updates on macbook air

I had posted question on Maverick update issues of my macbook air purchased today.
I received 2 responses; however, I could not post my further clarification against the same: got exception!
My questions are:
(1) While Maverick can be downloaded (I dowonloaded twice) with an old id (I use my wife's), even after installing, it shows up as outstanding in App Store, under updates!!
(2) Even though pages and other productivity software are categorized as 'free' in appstore, they are given a price tag!!!
What's going on Apple?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Error when updating software macbook pro

when I try to update software, it says "an error has occured and cannot update" then asks if I want to restart.

Please detail all you have done to resolve your issue. Need this information so that the users can avoid the "been there, done that" scenario type responses. This is to avoid repeating the troubleshooting you may have already tried. Thank you.

10.8.2 update for Macbook Air 13".

I have a Macbook Air 13" that I got a few days ago and it wont update to 10.8.2 yet. My other family members have laptops and they have already updated theres. Mine just keeps saying "an error occured, please try again". Has this happened to anyone? If yes what could I do?
Thank You.
P.S I have tried about 6 times, it loads for about 30 minutes then stops.

Give this a try:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Error updating software macbook air

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