Error uploading Document: "This file is empty" when it's not.

Hi all!
We're using an on-prem SP2013 farm.
We've recently received reports of an error received when trying to upload a document to a library. Specifically the error reads:
"This file is empty and needs content to be uploaded"
This occurs most often when using Chrome and the drag/drop feature to upload the doc.
However, the file is not empty, and if the user tries again a few minutes later, or manually uploads the doc, it works fine.
Any suggestions on how to resolve this as it's starting to really irritate our users?
Thanks!

Hi,
According to your description, my understanding is that the error occurred when you uploaded documents to SharePoint using drag/drop feature in chrome.
Per my knowledge, we can upload office documents such as word, excel which are empty to SharePoint. But if we upload empty txt files to SharePoint, the error will occur.
Did you try to upload txt files to SharePoint?
Before you upload the files, I recommend to check the size of the files.
I also recommend to check the ULS log located at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS to see if anything unexpected occurred.
Best regards.
Victoria
Victoria Xia
TechNet Community Support

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