Error uploading photo book

I have a 50 page book I have ordered before using iphoto. It came out beautifully. I wanted to order another copy and now the book assembles fine, but I get an error during upload of the 50 meg book. The upload seems to work fine for about 7-10 meg, then stalls for about a minute, then zips up to 50 meg and there is an error message saying, there was an error uploading, please try again.
All this from the same computer I successfully ordered it from several weeks ago.
Any thoughts?
Also, does anyone know who I should contact at Apple about this??
Thanks,
Paul

here is the link to Apple's ordering problem page - http://www.apple.com/support/photoservices/account_troubleshooting/
Also note that you can do an exact reorder without uploading within 40 days - http://www.apple.com/support/photoservices/ordering_options/ - maybe that will help you out
Can Apple reprocess a previous order?
Apple stores the image files of book, card, and calendar orders for 40 days, and print orders for 20 days, from the date of purchase. We will be unable to reprocess an order on your behalf once the files have been removed from our servers. To ask Apple to reprint a previous order, please email us using the form below.
Note: Reprocessed orders will ship to the same address and be charged to the same credit card listed on the original order.
LN

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