Error use itunes to restore

when i turn on my ipod on it says use itunes to restore, when i plug it into my comp. it goes through the steps to restore it and says it has been restored but does not disconnect from the computer, i left it hooked up for 12 hours and nothing happened. can someone please help me

Similar Messages

Use itunes to restore... I CAN'T! help please

hi.. i've been at this for hours and i can't solve anything.. while my ipod was actualizing.. all of the sudden.. the screen shows.. do not disconnect.. and it went black.. so i reseted it.. and instead of .. "working".. another screen shows up that says.. "use itunes to restore".. so i pluged it in.. and nothing happened.. nothing ricognizes it.. not itunes.. and updater says.. can't mount ipod.. what can i do??

My Problem iz rather weird nd strange. about a month back, my 2GB nano just freezed due to no apparent reason. i used the hold-menu-and-centre-key strategy to reset it and the next screen said somthing like USE ITUNES TO RESTORE. i connected it thru my USB cable to my PC and i tunes wudn't recognize it. then i used the updater which said can't mount iPOD. i then checked ur forums and tried tht manual disk mode to format it in my PC. but on right clickin on
iPOD(which shows as REMOVABLE DRIVE), nothing happens. no format screen iz displayed. but somehow trying again and again and restarting and shutting down the ipod service solved the matter. for testing, i copied one song with couple of photos in it. it worked reallly fine until i
formatted my pc.
I re-did the partitions, reinstalled the windows
and every software. then i downloaded the latest iTUNES(7.0.2) from apple's website. ripped a few cds on my pc, then opened iTUNEs to copy more music in my iPOD. just after the copy started, iTUNES gave error which had something to do with the transfer. i unpluggged my iPOD
after ejecting frm iTUNES and found the same freaky error (USE ITUNES TO RESTORE) again. as i had tackled thru this error earlier, so i repeated the same procedure but with latest iTUNES this time. i had to download the latest iPOD updater(1.3 i guess) too as it is not included in iTUNES.
and after every step, it is still giving the same error over and over again. i hav another pc which iz using the same windows with previous iPOD updater and iTUNES. that updater givez errors like CAN'T MOUNT iPOD,FIRMWARE UPDATE FAILURE, etc. and also hangs sometimes. and even if it
restores, the iPOD never restarts. when i use my other PC with newer iTUNES and new windows on it, it givez errors like UNKNOWN ERROR, etc. also after restoring, the iPOD restarts and shows the same USE ITUNES to RESTORE error. main probelm i m facing in restoring process thru disk mode iz tht whenever i right click on the iPOD in my COMPUTER, there r 99% chances that it wont show any format dialogue at all (even if the iPOD service isn't running)
kindly help me az i m tooo much fed up of this thing. i mite smash the nano onto my computer screen if nuthin helps :S
kindly reply soon. please note tht the country i live in doesn't giv support for iPODs and i received this product as a gift about an year back and has been working fine ever since (except last two times) also i cant afford to send it bak to UK or something like tht. so online
help wud b much appreciated...
also i cudnt find any POST new TOPIC button on these forums, kindly help me in tht regard too...
THANKING IN ANTICIPATION
P.S. i've tried it three different PCs with frsh installations. so suggest me something different also drive letter can't b changed for iPOD in disk manager..

Help! "Use iTunes to restore.."(CAN'T!!)

Hi all,
I got an ipod nano.(4 gb)when i tried to open my ipod ,it gives an error "use iTunes to restore" then i try to restore but it gives an error "iTunes has detected an iPod in recovery mode.You must restore the ipod before it can be used with iTunes"
Hundreds of time i tried to restore but all of the time same error..
Anyone have any idea?
Ipod Nano 4 gb Windows XP

My Problem iz rather weird nd strange. about a month back, my 2GB nano just freezed due to no apparent reason. i used the hold-menu-and-centre-key strategy to reset it and the next screen said somthing like USE ITUNES TO RESTORE. i connected it thru my USB cable to my PC and i tunes wudn't recognize it. then i used the updater which said can't mount iPOD. i then checked ur forums and tried tht manual disk mode to format it in my PC. but on right clickin on
iPOD(which shows as REMOVABLE DRIVE), nothing happens. no format screen iz displayed. but somehow trying again and again and restarting and shutting down the ipod service solved the matter. for testing, i copied one song with couple of photos in it. it worked reallly fine until i
formatted my pc.
I re-did the partitions, reinstalled the windows
and every software. then i downloaded the latest iTUNES(7.0.2) from apple's website. ripped a few cds on my pc, then opened iTUNEs to copy more music in my iPOD. just after the copy started, iTUNES gave error which had something to do with the transfer. i unpluggged my iPOD
after ejecting frm iTUNES and found the same freaky error (USE ITUNES TO RESTORE) again. as i had tackled thru this error earlier, so i repeated the same procedure but with latest iTUNES this time. i had to download the latest iPOD updater(1.3 i guess) too as it is not included in iTUNES.
and after every step, it is still giving the same error over and over again. i hav another pc which iz using the same windows with previous iPOD updater and iTUNES. that updater givez errors like CAN'T MOUNT iPOD,FIRMWARE UPDATE FAILURE, etc. and also hangs sometimes. and even if it
restores, the iPOD never restarts. when i use my other PC with newer iTUNES and new windows on it, it givez errors like UNKNOWN ERROR, etc. also after restoring, the iPOD restarts and shows the same USE ITUNES to RESTORE error. main probelm i m facing in restoring process thru disk mode iz tht whenever i right click on the iPOD in my COMPUTER, there r 99% chances that it wont show any format dialogue at all (even if the iPOD service isn't running)
kindly help me az i m tooo much fed up of this thing. i mite smash the nano onto my computer screen if nuthin helps :S
kindly reply soon. please note tht the country i live in doesn't giv support for iPODs and i received this product as a gift about an year back and has been working fine ever since (except last two times) also i cant afford to send it bak to UK or something like tht. so online
help wud b much appreciated...
also i cudnt find any POST new TOPIC button on these forums, kindly help me in tht regard too...
THANKING IN ANTICIPATION
P.S. i've tried it three different PCs with frsh installations. so suggest me something different also drive letter can't b changed for iPOD in disk manager..

When i turn my ipod on it said use itunes to restore......

when i turn my ipod on it said use itunes to restore. SO i downloaded the new itunes (7.2 i think) and when i pluged ipod in it said ipod in recovery mode restore before use in itunes for sumthin like that... so i did that and at the end it said error occured (1413)...so im like ***...anyways iv ran out of ideas of what to do. and iv used my ipod before and one morning it didnt work...so yeah please help me!!!!

My Problem iz rather weird nd strange. about a month back, my 2GB nano just freezed due to no apparent reason. i used the hold-menu-and-centre-key strategy to reset it and the next screen said somthing like USE ITUNES TO RESTORE. i connected it thru my USB cable to my PC and i tunes wudn't recognize it. then i used the updater which said can't mount iPOD. i then checked ur forums and tried tht manual disk mode to format it in my PC. but on right clickin on
iPOD(which shows as REMOVABLE DRIVE), nothing happens. no format screen iz displayed. but somehow trying again and again and restarting and shutting down the ipod service solved the matter. for testing, i copied one song with couple of photos in it. it worked reallly fine until i
formatted my pc.
I re-did the partitions, reinstalled the windows
and every software. then i downloaded the latest iTUNES(7.0.2) from apple's website. ripped a few cds on my pc, then opened iTUNEs to copy more music in my iPOD. just after the copy started, iTUNES gave error which had something to do with the transfer. i unpluggged my iPOD
after ejecting frm iTUNES and found the same freaky error (USE ITUNES TO RESTORE) again. as i had tackled thru this error earlier, so i repeated the same procedure but with latest iTUNES this time. i had to download the latest iPOD updater(1.3 i guess) too as it is not included in iTUNES.
and after every step, it is still giving the same error over and over again. i hav another pc which iz using the same windows with previous iPOD updater and iTUNES. that updater givez errors like CAN'T MOUNT iPOD,FIRMWARE UPDATE FAILURE, etc. and also hangs sometimes. and even if it
restores, the iPOD never restarts. when i use my other PC with newer iTUNES and new windows on it, it givez errors like UNKNOWN ERROR, etc. also after restoring, the iPOD restarts and shows the same USE ITUNES to RESTORE error. main probelm i m facing in restoring process thru disk mode iz tht whenever i right click on the iPOD in my COMPUTER, there r 99% chances that it wont show any format dialogue at all (even if the iPOD service isn't running)
kindly help me az i m tooo much fed up of this thing. i mite smash the nano onto my computer screen if nuthin helps :S
kindly reply soon. please note tht the country i live in doesn't giv support for iPODs and i received this product as a gift about an year back and has been working fine ever since (except last two times) also i cant afford to send it bak to UK or something like tht. so online
help wud b much appreciated...
also i cudnt find any POST new TOPIC button on these forums, kindly help me in tht regard too...
THANKING IN ANTICIPATION
P.S. i've tried it three different PCs with frsh installations. so suggest me something different also drive letter can't b changed for iPOD in disk manager..

IPOD ERROR MESSAGE: Connect to your computer. Use Itunes to restore.

Whenever I turn my ipod on after its been off for a few hours the screen displays "Connect to your computer. Use Itunes to restore" and then goes blank. I turn the ipod back on again and it appears to work normally but the battery is showing close to zero even though it has been freshly charged!
I have restored the ipod several times as it suggests but this does not get rid of the error message. Is my ipod screwed? I'm surprised there are very few posts on this topic too...
I have a 30Gb ipod video running v1.2.1

I just found this support document which explains the issue exactly.
http://docs.info.apple.com/article.html?artnum=303915
Looks like a visit to Regent St is needed.
The reason why I am surprised about the lack of posts on this topic is that I can't believe my issue is so unique. Surely out of the millions of ipod users out there this exact same issue would have been reported more frequently.

Help getting"use itunes to restore" error message

I connected my ipod to my friends computer to copy a program i had on their to his computer and i then i take my ipod out and get the "connect to your computer use itunes to restore: error message. I know i can just restore it im not going to do that becasue it would be the third time doing so. I get a error with the ipod software but when the ipod updater program comes on the only option is restoring. So i am wondering is there a way to reupdate the software? if not is there any other solutions not involving reformatting the whole ipod.
Thanks in advance

hey kurtis,
seems like you and i were having the exact same problem. i took mine to an apple service centre today. the guy said if he can restore it in store it'll cost me $44- for a service fee if not he'll send away for a replacement iPod for free as it is under warranty.
got 10 mins down the road and recieved a SMS from the apple account saying it couldnt be restored and therefore had faulty hardware or the like and so i should be recieving the new one friday.
i recommend if you're still under warrenty (you can check by entering the seriel # on the back of your iPod somewhere on this site) that you follow my lead, even if they fix it in store $44 is better than $450.
cheers!
min

HT1212 iPhone diabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). Now what to try to reset iPhone?

iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?

Try here = http://support.apple.com/kb/TS3221

HT1267 Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore?

Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore? why didnt it automatically provide me with the latest software made perfectly for the iPhone?

Your phone was jailbroken. You can't get help here.
In VERY RARE circumstances, this may indicate a hardware failure.

"Use iTunes to restore" then "Error it's still in use"

Hi there!
I haven a problem with my iPod nano (1st). I did the reset and wanted to restore it with iTunes, because of the message that comes up. "Use iTunes to restore". So I tried to do that and everything appeared to be fine.(The password and a progress bar etc.) Then a window pops up and says, that iTunes can't do it, because my iPod is still in use!
What can I do?

So I don't know how I did it exactly, but my iPod is working again. And that's what I did for everyone who has the same problem.
First I went into the checking Mode. (Hold the Menu Button and the Select Button until the Apple Logo comes up, then change and press the select Button and left until there is a sound.)
Now you'r in the Checking Mode. So I checked everything in the list by chlicking the menu Button until I came down to "reset". I pressed it. After that the message "use iTunes to restore" was still there. I tried it another time to connect it to iTunes, but this times it worked and there wasn't a message "still in use".
Now everything is fine.

Made HDD, Battery and case upgrades to my ipod video 5th Gen and now I am told "Connect to your computer. Use iTunes to restore."

I have a 5th Gen iPod Video that I have had many years now. It has worked faithfully until about 2 weeks ago and the HDD totally died on me.
So I decided to upgrade from a 30 to 60 gb HDD, replaced the battery for the appropriate HDD and bought a new back shell for the unit. I made incremental installations as parts arrived. First the HDD itself and the next day the battery. Both went in with no problem and I have been running them in a jerry rigged case (basically the 30gb back case has been taped together to make sure it was going to work OK. I have been taking it to work with absolutely no issues, great response and great battery life. Synching is fabulous.
Here is the issue, I hope this makes sense...
Today I received my 60 GB silver back cover and moved all of my parts over. It seems to fit fine. Headphone jack is working fine. However, now the hold button is unresponsive (which is not a big loss to me but still just so you know). I can play music and I can sync. However, if I restart the unit, or I try synching a second time, I get screen saying "Connect to your computer. Use iTunes to restore." It does not matter if I snap it shut or leave the case loose, this happens.
I have this error until I open my case up again and do nothing else. At that time, the error goes away, and my ipod is fine again. Then, the screen comes back after restarting to a normal boot. But, if I sync or restart without doing anything else, we go through the motions again until I open the case back up.
I have disconnected the battery as well as the HDD, but still have the problem. I have also disconnected the cable coming from the hold button/earphone jack to the M/B,
Has anyone else ever experienced this issue or have any suggestions.

Shouldn't you contact the vendor or person who sold the back cover? At the very least, it has a Hold switch that doesn't work.
This web site has repair guides
http://www.ifixit.com/Device/iPod_Original
and they call it "Headphone Jack & Hold Switch"
http://www.ifixit.com/Guide/iPod+5th+Generation+%28Video%29+Headphone+Jack+%26+H old+Switch+Replacement/604
Under Relevant Parts, they seem to list separate parts for the thick and thin back cover.
On a side note, another way to fix your iPod is to use a compact flash card instead of a hard drive. This web page has details
http://www.instructables.com/id/Convert-your-5th-Gen-iPod-Video-to-use-Flash-Mem or/
Then, you can use your existing thin profile back cover that works. I replaced the hard drive in my 4th gen iPod with a CF card. Currently, it is only 8GB, but with lower prices these days, I may soon upgrade it with a 64GB CF card. But it works great with the 8GB card. The iPod is noticeably lighter. There is no hard drive spin-up delay. The battery lasts longer per charge. And it is no doubt more shock-resistant.

New iPod Nano isn't being recognized, with "Use iTunes to restore"

I got this new Nano yesterday and I took it out the box, tried it for a while, etc. I then installed iTunes 9 and after that everything was fine, so I plugged it in, hoping to sync it with my library and charge it. It did both for a while. Unfortunately, it was at this moment my PC decided lock up, and I had to use CAD to stop all the programs that were running, including iTunes, with the Nano still plugged in. Now the only functions of the Nano are to show the Apple logo for a bit, go to black and then show the "Use iTunes to restore" screen. I Googled and found that this means it needs to be formatted for Windows use. However, I plug it in and Windows refuses to recognize it, as does iTunes. However, it does connect when I press both the select and menu buttons (I tried to put it into disk mode, but this doesn't work) only to disconnect a few seconds later when iTunes tries to download the recovery software. Can anyone help? Nothing is working. Thanks.

I have also just installed my new Nano, had to upgrade to itunes V9, this worked eventually and then the nano locked up along with the PC. rebooted the PC, reset the Nano, all looked good until I tried to reconnect the Nano to the PC. it connected and then immediately disconnected and itunes gave an error saying that it couldn't read the ipod, try to reconnect.

IPod says "Use iTunes to Restore"

My 1st generation ipod nano has been having problems. Whenever I try to turn it on it either does not respond or says "Use iTunes to Restore". When I plug it into the computer, iTunes recognizes it as a "corrupted iPod" and asks if I would like to restore it. When I try to restore it, it begins the process but then says there is an error and it cannot be restored. I have tried to reset my iPod many times, I have tried all USB ports and different USB cords, my iTunes is up-to-date. I don't know what the problem is. Should I send my iPod in for repair, or buy another one, or can I fix it? Please help!

Have you had a chance to look at this troubleshooting page? It may be of some help:: iPod displays "Use iTunes to restore" message

"Use iTunes to Restore" and "Cannot Restore (-50.)"

Hello,
I changed computers from my old laptop to a desktop. It connected just fine yesterday. Today I tried to sync it up and it said that it couldn't sync for an unknown reason. Ok, so i decided to do a restore. It gave me the "cannot restore" error message. now, whenever i turn it on, it says "use iTunes to Restore." When i connect it to my computer, the ipod screen is all white and has a weird looking font that i've never seen on it before. I've tried everything i could try on the support site. please help!!

http://support.apple.com/kb/TS1369 I dont know if it will help but there are many links to try there. sorry.

IPod Nano 4th gen - Use iTunes to Restore

My cousin went to India for a couple of months so he gave me his iPod Nano. It was working when i got it, and i listened to his songs. So I downloaded the latest version of iTunes so I could put my songs in it. When I connected it, iTunes told me to restore it so I did. In the process, it showed an error (1437). So I disconnected it and my nano had this white screen and it says "Use iTunes to Restore". Which I tried many times, and the same error happens.
Now it's not even showing my in My Computer (running Windows Vista). I tried resetting the Nano multiple times and it turns into a black screen for about 2 seconds, then it returns to the "Use iTunes to Restore" screen, I do not get the screen with the apple. If I cannot fix this, will I be able to take it to a Apple store? I have the one year warranty. The Problem is, my Cousin only gave me the iPod, no cables or headphones. I am using the charging wire from my iPod video (5th gen), could this be the problem? Will the Apple store fix it for me without the receipt and the original box?

Hello, olono.
Thank you for visiting Apple Support Communities.
Here is a resource you may find helpful when troubleshooting this issue.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/TS1441
Cheers,
Jason H.

"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes

I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragals

You might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick

Error use itunes to restore

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