Error using Detail-preserving Upscale module in After Effects

I'm wanting to try and use the upscale module to upscale a video from 1080p to 4k, but it keeps crashing. Whenever I try, it'll seem to be trying for a few minutes, but then I get the error message "After Effects can't continue: An output module stopped responding. The file may be damaged or corrupted." But this doesn't make any sense because I know the video (a 30 second clip) plays just fine.

You haven't told us much to help with troubleshooting. We'll need to know EXACT version number of AE (not "CC 2014", but actual 13.2.0.49-style version number), format of clip, codec of clip, and lots more!
FAQ: What information should I provide ?

Similar Messages

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    my comment is that I am in early stages of researching this detail preserving effect and have not seen the links you have posted above. Nice. I did see another post and one of the staff posted a link, maybe same one - never seen it either (yet).
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