Error using load balancer in ebusiness suite R12

Hi
Has any one used Cisco 11503 load balancer in their ebusiness implementation
we have upgraded a customer instance from 11i10cu2 to 12.0.6. we have configured the R12 instance for load balancer as per metalink note 380489.1
when we access the ebusiness suite, we hit the issue as mentioned below:
You cannot complete this task because one of the following events caused a loss of page data. Possible Causes:
You have left your login session idle past the timeout period. A system failure has occurred. The application server is incorrectly configured and does not send a session cookie to the client browser. If you were testing in JDeveloper: JDeveloper OC4J process did not fully shut down before restarting the application. You closed one of the Internet Explorer browser windows while the request is being processed in another Internet Explorer window. Closing an Internet Explorer window causes OC4J to expire a user session. OC4J XML files in your JDeveloper user home system directory have been modified or corrupted.
as per many metalink notes, this may occur due to load balancer ..example note : 755825.1
we have then removed load balancer setting from the applications context file (xml file) and issue doesnt occur.
so issue seems to be with load balancer setting, however we couldnt find any doc which mentions setting for Cisco 11503 load balancer
we saw notes for Bigip and cisco ACE load balancer in metalink 601694.1
Customer is also unable to help here .. as to what setting needs to be changed
Can someone kindly advise

Have you opened a case with Cisco to see if they can help ? Has persistence been enabled on the load balancer ? Is there some kind of timeout enabled on the balancer ? I do not know much about load balancers, but the settings should be somewhat similar across all of them. See if these docs help
601694.1 - How To Check Session Persistence On BigIP F5 And Cisco Ace Load Balancer Appliances
390173.1 - How to prevent Self-Service session expiry when Using Radware's APSolute Insite Software Loadbalancing Software
HTH
Srini

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