Error using System Recovery Kit

Recovery from my HP laptop with the Recovery manager doesn't work. Probably because files on the recovery partition are missing. I all ready bought a set of HP systemrecovery DVD's. During installation an error occurs. I do have a logfile made during installation: 'HP_SSRD_LOG.SRD', but i cann't read it. Maybe I have to format the harddisc before using the recovery discs, but I am not sure. Please help me to solve this problem.

Thanks for your suggestions, but i all ready tried that. During the installationfase a failure message appears. The translation in Englisch is: 'Recovery has failed. Select one off the buttons below: 1) Save Logfile 2) Information 3) Retry'. Selection 2 opens file 'CTOERROR.FLG'. The first part of the file shows the error. I hope you can determine whats wrong. 11:16:26.93] Entering Checking OS Edition...
[11:16:26.93] Check RStone.ini file to determine the requried edition.
[11:16:26.97] Exiting Checking OS Edition...
[11:16:26.99] Check if Upgrading Win 7 is required.
[11:16:27.00] Current Edition is [HomeBasic]...
[11:16:27.00] Required [Starter]. Don't need to upgrade...
[11:16:27.00] Required [Starter] ...
[11:16:32.81] Required [Starter] Edition. But, OS is not [Starter]...
[11:16:32.81] Upgrading OS edition might have some problem...Deployment Image Servicing and Management tool
Version: 6.1.7600.16385Image Version: 6.1.7601.17514Current edition is:Current Edition : HomeBasic
The operation completed successfully. Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
Error found: No OS Flag set on unit, please use EEPROM to set ~OS SKU~ value = 2
[11:17:47.87] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[11:17:47.89] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[11:17:47.89] ------------------------------------------------------------------------------------------ [11:15:29.10] Start BBOffline.cmd...
UPDrv=[C:]
[11:15:29.13] Set UIA Error Code to 951
[11:15:29.77] WinPE is 32bit.
[11:15:29.77] Starts [FixUps].
[11:15:29.80] ---------------------------------------------------------------------
[11:15:29.80] FixUps.cmd...
[11:15:29.80] create overall progress info...
[11:15:31.51] FixUps.cmd completed...
[11:15:31.51] ---------------------------------------------------------------------
[11:15:31.51] Starts [Tweaks for SSRD].
[11:15:31.55] ---------------------------------------------------------------------
[11:15:31.55] SSRD Tweaks to change user default locale...
[11:15:31.55] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBINLRES.DLL.
[11:15:31.69] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:nl-NL -image:C:".
[11:15:41.53] ---------------------------------------------------------------------
[11:15:41.53] Launch PININST.exe for Offline ...
[11:15:55.32] Starts [Sleep 10 sec].
[11:16:05.37] Starts [Create RStoneFUpdate.INI].
[11:16:16.32] Starts [create 1GB Pagefile for offline].

Similar Messages

System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
SM, 13, Set reference file fail
after that, SM.exe displays this message when run from a command line:
SM, Failure, Can not load imagex 1 from src WIM file
The following are the symptoms that the Recovery Manager displays on the screen.
The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
Reducer
C:\RM\Image\TempBASE.WIM was not found.
The message has on "OK" button that when clicked on, closes the message window.
After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
The only option at this point is to hold down the power switch until it powers down.
When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
BOOTMGR is missing
Press CTRL+ALT+DEL to restart
Before attempting the recovery, the notebook passed all diagnostic tests.
The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
Now a list of workaround attempts that were suggested.
After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
Run KillDisk to fill the HD with zeros.
Running Recovery Manager after that failed with the same error message.
Run the CyberLink Recovery Discs Utility (sp44645.exe).
Running Recovery Manager after that failed with the same error message.
Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
Running Recovery Manager after that failed with the same error message.
Try only using a single 2GB memory card to see if it was a 64bit problem.
Running Recovery Manager after that failed with the same error message.
The BIOS does not have an option to change from AHCI mode to IDE mode.
I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
fdisk -l shows this:
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0xa5dddc41
Device Boot Start End Sectors Size Id Type
/dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
/dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
fsarchiver probe shows this:
[======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
[sda ] [HGST HTS545050A7    ] [ 465.76 GB] [ 8] [ 0]
[=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
[sda1 ] [ntfs    ] [<unknown>    ] [    68.00 GB] [    8] [     1]
[sda2                 ] [vfat    ] [SDV ] [ 400.00 MB] [   8] [ 2]
Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
The sda2 FAT32 partition has the Recovery Manager application files in it:
/mnt/sda2:
total 400
-rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
-rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
The SSRD.Log file logs the tasks that the Recovery Manager performs.
The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
SM, 13, Set reference file fail
This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
That narrowed down the problem.
I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
SM, 13, Set reference file fail
SM, Failure, Can not load imagex 1 from src WIM file
and the TempBASE.WIM was not created.
SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
SM, 11%, Merge index 2 of 3 Processing
SM, Failed, Export image failed
The TempBASE.WIM is 3,421,518 KB in size after that.
This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
ps
If I can figure out how to add an attachment, I will add the SSRD.Log file. If not, then ask and I will post it as a followup.

Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
imagex.exe /info K:\PRELOAD\BASE7.WIM
ImageX Tool for Windows
Version: 6.2.9200.16384
Error opening file [K:\PRELOAD\BASE7.WIM].
The data is invalid.
The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

Errors with System Recovery

I have a HP Pavilion, with Windows Vista and kept getting Blue Screen Errors so started to do a System Recovery, did the backup cd's and they seem to work okay (4 discs) then when if finished the Recovery and restarted it said to contact HP configurations were not correct.....Help any ideas? Thank you!

Hi there, thank you, I did run the tests and it said everything was fine (I did this before I actually started the Recovery) and I did try to use the Recovery Discs that I had made in 2008 but I got an error saying they would not work. I had bought my computer at Costco and it already had everything installed and it did not come with Windows Vista CD's or Office so if I went to buy a new hard drive would I need to purchase all of those programs again or could I use my back up CD's I made before the intstall? Thank you for your help, I feel so lost and feel like I have spent so much time on this!!!

Dv9720 wont boot / cant use system recovery disk

when trying to start system recovery, I get a 0x400110020001005 error and the system shuts down. Is this a hard drive error or MB problem?
thanks
v/r
cjl

It's the recovery disc that we've made. If you go on the support and drivers area of website it explains this and says to order new recovery discs. I am having the same issue and so have ordered the discs and hope they work!
Mine is doing the exact same thing so it's almost like it's caught in a loop. When I reboot I have to use F11 to get back into system recovery and then get almost the same error message. Just a few numbers changed and I suppose that is b/c we have different notebooks.
You can use ctrl alt delete to reboot and then also try to run some of the other commands..I went in b/c I am also getting bootmgr is missing and is the setup it wasn't turned on any longer, but it still didn't help. Anyway, I am waiting for my discs and hope they get me going again. Good Luck!

UIA error during system recovery

Hello, i tried to reinstall factory image to my pavilion G6 today using the hp recovery (F11 on startup). It seemed that it was working. deleting files and reinstalling, but when laptop restarted i got an error "UIA write error FAILED three times!".
I tried to restart the computer and try again. still the same problem persists. what should i do?

cwmax2000 wrote: I have vista 32 bit. can I run 64 bit windows 7?
I had a virus I could not clean. (W32.crypt I think it is) I backed up everything to a external hd, and tried to do a system recovery. It got to 48% and I got a error message. error 0x400100200001005 I tried to recover twice. Now the files are gone from the HD and the recovery disk won't go through. I tried the Kapersky recovery but no help there...Any advice, I thought about upgrading to windows 7 64 bit. PLEASE HELP....Thanks in advance. Cmax
Hello cwmax2000, Here is a link that may have some useful information.
If you wanted to use Windows 7 x64, you would be required to perform a fresh, clean install. You could not upgrade to Windows 7 x64.
You might go to this Microsoft Link and download the Windows 7 Upgrade Advisor, and see if your system and applications would support Windows 7 x64.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Error during system recovery

I have a HP Pavilion Elite HPE-112y. i did a factory reset using the recovery discs i created when i intitially got the pc. the recovery gets all the way up to 83% and then a message pops up "Recovery manager could not restore your computer using the factory image. Please contact HP support. Error code: 0xe0ef0001". now when it starts up it says BOOTMGR is missing. help please?

Have you tried the built-in System Recovery via F11?
Starting a Recovery from the startup logo screen (during system boot)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&tmp_task=solveCategory&lc=en&dlc=en&cc...
It has options to perform a restore point, repair the OS, or do a Recovery.
WARNING, please read this carefully:
Under I need help immediately, click System Recovery .
Select a backup option:
If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next . Continue to the next step.
If you have not backed up personal files, select Back up your files first (recommended) , and then click Next .
Hope this advice and help turns your problem around.
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Questions RE: Using System Recovery Discs on HP G71-358NR (Options?)

I bought my HP G71-358NR Notebook in Dec 2009. It has Windows 7 Home Premium x32/x64 ). I am on my second hard drive (had to replace in Feb 2012), and I do have the HP System Recovery DVDs (there are 2 of them), and the HP Driver Recovery CD (1 disc).
Short version (my actual question) - obviously I did a "clean re-install" the first time, since it was a brand-new hard disk, so everything on the Recovery Discs was used, and I don't remember exactly what happened during the install. But is there a way to do a "short version" - re-installing JUST the Windows OS (or "repairing" just that) - so that I don't have to also re-install everything already on my laptop (which all seems to be working fine - the only thing is I can't do the Windows/MS security updates, or any of their updates at all - but everything else seems to be working as normal - I did get my HP Support Assistant back, which runs and always tells me there are no problems to report). I don't remember if the Recovery discs ask you if you want to "ire-nstall or repair only the OS" or "do an entire, clean re-install" or not.
Here's the long version - as to what happened - in case anyone cares to read it - because it may give some insight, and since it involves 3 original HP software programs being "Uninstalled" - even though the HP Support Asst. is now back and seemingly running, maybe my problem stems from one of the other 2, and there IS something simpler I can do to fix this - I will tell you what I found that is "now wrong" in my laptop, how it got that way, and what I've already tried, obviously to no avail):
About 2 months ago my niece's boyfriend decided to "help me out" and make my computer faster, by looking at things - he looked at my programs, and for some of them he would ask me what it was and/or if I used them at all. He did not bother to ask me about the HP ones (which, up to this point, I had not removed because I did actually like them and find them useful - I had no idea he wouldn't ask me about them first, before arbitrarily uninstalling them). I wasn't exactly sure what he deleted at first (as I was busy chatting with my niece and sister). Right before he "cleaned things up," he also installed a new keyboard and screen. I dropped my laptop on cement a few weeks prior, and the screen broke (it was "blank" when I turned the laptop on, and completely unuseable). Also, I had gotten water in a few of the keys approx. 1-1/2 yrs ago, so a few keys didn't work right, so for any "major" writing, I used a wireless keyboard - so I figured that since I had to replace the screen I may as well also buy the keyboard to replace at the same time.
Everything worked fine after he replaced the screen and keyboard - I used my laptop for a few hours afterword, then turned it off. Before it turned off, it installed 28 updates (there were so many because I had not used my laptop for about 2-3 weeks, from the time my screen broke until I got it replaced). The next day it was working fine, but suddenly I was getting the message that I needed to Activate my Windows 7 Home Premium (that I may be using a "pirated" version, etc.). In trying to figure out what happened, I noticed that he "Uninstalled" 3 HP programs/software. The reason I know exactly which ones is because I decided to just do a "System Restore" to the time right before he messed around with things. At some point in my "looking around" in my laptop, I noticed that the BIOS wasn't right - I don't know a whole lot about it, so I rarely go in there, but I did notice one thing - that a lot of information was "missing" - info I KNOW should have SOMETHING there. When I ran the restore from the function key (F10?) I think it worked the first time - I believe that may be how I got my HP Support Assistant back - but when I tried it again a week or two later, it kept running the same 2 things (the "hard disk scan" and something else, I can't remember off-hand) over and over and over - each time saying that there were no problems.
The 3 he "Uninstalled" each had a "Restore Point" (I'm not sure if he put them there, of if HP automatically does it, as a "precaution"). The 3 are: 1) HP Setup, 2) HP Update and 3) HP Quick Launch Buttons. I tried using the System Restore several times - each time, it went through all the motions, but at the last step, when it "restarts" the laptop, it restarts and I get the message that "the System Restore was NOT successful," etc. And it tells you to try turning off your antivirus, etc. I did whatever it says to do, and it kept being "unsuccessful." I tried (again, several times) putting in my Product Key - which I KNOW for a fact is correct - but MS won't accept it. I cannot make out about 3-4 digits/characters of the COA - it's on the bottom of my laptop and they are "worn" to the point that I'm not sure exactly what they are (just those 3-4 ones, the rest I can read). I now know that there is a difference between the OEM-SLP and the COA-SLP keys (which I DO have a copy of the OEM-SLP key, from running a Belarc Advisor shortly after receiving my new laptop - mistakenly thinking that that was the only "Product Key" I ever needed - I was not aware of the COA-SLP, or the importance of saving it somewhere, until just recently, after all this happened). I don't really want to "change the Product Key" to the COA-SLP one, anyway, because during my research, I found one website that said:
“COA SLP: This is the Product key that you see on the sticker on the side or bottom of your computer. It is a valid product key, BUT SHOULD ONLY BE USED IN LIMITED SITUATIONS (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer.”
(Note, other than those 3-4 digits/characters of the COA-SLP key, I can read everything else - Model #, Serial #, etc. - nothing else seems to have rubbed-off)I have been troubleshooting (researching and), ever since this happened approx 2 months ago. I have run the MS Genuine Advantage Tool (have the printout), ran the "scannow" (whose results said, “Windows Resource Protection did not find any integrity violations.” - ? Go figure), and even one solution that said to "Rebuild the license store" - which again did absolutely nothing. I have tried every "fix" except reinstalling via my Recovery Discs. At some point I became suspicious that my problem, was, in fact, due to him uninstalling any or all of those 3 HP programs. Then I found an answer to just about my same exact problem on an MS Windows troubleshooting page - they said:
“the HP OEM OS requires information in the HP motherboard to cause the OS to activate”
then it also listed WHY - it gave a couple examples from what the person's "Microsoft Genuine Advantage Diagnostic Tool" printout says - and those examples/results are EXACTLY what my printout says.
So I'm concerned that one of those HP programs contained information crucial - that communicates with BIOS/Motherboard, and tells them that my Windows 7 Home Premium x64 not only exists on this laptop, but is also LEGAL. If that's correct, is there a way to remedy it (and putting back those programs/software) via the HP website, without having to do a clean re-install and lose everything? Again - don't forget, the System Restore won't work, either (which I assume has something to do with the BIOS info being gone?)

If your BIOS is missing critical info which id's it as an HP machine, such as model,serial,etc it usually requires service from HP to correct it. I will try a contact I have to see if he can help. He stays quite busy so it may take a few days before I know anything.
The fact that your Windows is requiring activation would cause the failure of Windows updates, etc since MS thinks you re running pirated software. The info in BIOS is what defines whether or not you are legally running OEM Windows. This is when the COA license would help, since it would replace the OEM key used to install at the factory -which "appears" to be running illegally now if pertinent info is missing in BIOS.
I have seen it suggested that sometimes you can make out all of the numbers by focusing a bright flashlight on the COA label
Removing the HP software you mentioned should not have any affect on BIOS info. However you can install/reinstall most software/drivers from your Support page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4080...
OR-by using Recovery Manager-Reinstalling Drivers/Software>> Windows 7
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ThinkPad Edge unable to use System Recovery Options

I am helping a friend with a laptop problem. The HDD has had problems in the past and already been restored once. Now it won't boot and I'm unable to access the f8 boot options in order to use Safe Mode. I was able to boot using Kaspersky, but it doesn't show the whole HDD and files.
I've given up trying to access files and just want to try to get the PC working again. I tried using the System Recovery Options and doing a restore, but after it launches I get a message that says "You must log in in order to access System Recovery Options."
Any suggestions? Thanks!

Good day and welcome to the community.
It may help others provide advice with a bit more information about the system you're working on. TP Edge model, windows version, etc.
Cheers.
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MSDN Win7 upgrade + partitioning + able to use System Recovery. how?

I have installed throught a clean install on my T400 (recently bought, no important files yet), and I have resized my C drive so I have a new D partition. But after partitioning the system recovery through blue button (ThinkVantage) will not work. I did not purchase a Windows 7 license off lenovo because my University gave us MSDN subscriptions for Win 7 Pro.
So here I am asking: What is, if there is one, the perfect solution, to upgrade from Vista 32bit (Recovered from backup disks) to Windows 7 x64, and split C: into two partitions, while at the same time, allow F11 at start up to work and recovery C: drive without erasing my other partitions.
Thank you, I know this is probably one of the most often answered questions on this forum... If there is already a solution to this, sorry about that because I couldn't find a post talking about this ^^;;;
Solved!
Go to Solution.

Hi:
looks like you wan to run your PC on Windows 7, but also want to have that recovery feature in place.
You can do one of two options:
Option A:
-Perform a clean install of Windows 7
-Download System Update 4.0 from lenovo.com
-Select ALL updates indicated from the scan.
-after those are installed, run Windows Update, install all updates, then install ALL of your additional software.
-once your PC is completely set up, Run Rescue and Recovery (in the thinkvantage folder); if it is not in your pc, you can download this from Lenovo.com. Create a harddrive Backup of your PC.
Youre Done. You now have a new image installed in your PC that works using the "Blue button" (Rescue and recovery is the program that runs when you press this button).
Option B:
If you can get your hands on the New Recovery Discs for Windows 7, you can instal the entire Factory image of New Lenovo Notebooks built after 10/22. Not only will you have the setup you want, the Enhanced Experience ("EE" rating) given to those new notebooks will apply to your PC as well. Good Luck, They will be hard to find (unless you can find a person with the new laptop - they can burn the recovery disks for you right from their Notebook.

Hp pavillion dv6 not turning on or able to use system recovery

My computer was working normally last night but today will not turn on correctly. i have tried system recovery, system restore, last known good configuration, safe mode, hard reboot....nothing is working. The screen either stays black or a message saying
!!0xc0000034 !! 183/102067 (_0000000000000000.cde-ms)
appears. I am unable to use my computer at all so downloading software to fix the problem is out of the question. Is there anything I'm missing??
Thanks so much!

Have you tested your hard drive? Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
If you don't have Diagnostics in BIOS-try tapping Esc key immediately after powering on. From the menu that appears (hopefully) tap F2 System Diagnostics.
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Trying to use system recovery but getting error f3-f100-f001

My computer currently will not start in anything but safe mode(starting normally will not load computer), so I'm trying to restore my computer to its factory defaults. However whenever I choose the Repair Your Computer option after pressing F8 at startup, I get the error f3-f100-f0010 which forces my laptop to shut down. I was getting blue screens before this happened so I believe my OS driver (Windows 7)is corrupted. How would I be able to fix this error and reinstall my OS? The Model No. of my computer is PSK2LU-001003 Toshiba Satelite, by the way.

That sounds like it's having trouble with the hard drive. Try performing a recovery by holding '0' (zero) while booting the laptop.
- Peter

HP Pavilion P7 Win 7 Stop Error using HP Recovery disks on new HD

Hard drive failed on this computer. Got a new, same size hard drive and ordered the recovery disks from HP. Should be easy, IS easy with EVERY other manufacturer by HP. Put in disk one, boot to it. It starts, loads files, Windows 7 Screen, then Stop error, c000021a The initial session process or system process terminated unexpectedly...
The drive is fine. I tried formatting it. Same issue. I tried IDE, ACHI, Raid, same issue. I know there's some ridiculous trick. If someone could point me to it, that'd be great.

Neither is a useless waste of time, or Forum geek with nothing better to do with his time but waste others, and try and justify their miserable lives. Unfortunately, it's clowns like you that give these forums the bad name they have. I'm sorry if we're not here to entertain you, or give you something to do from your mom's basement in between Far Cry matches, but some of us have lives, aren't morons, and would like to just have their issues resolved without dealing with childish imbeciles. Here's a clue for you. The ONLY thing worse than no info is BAD info. If you have nothing by BAD or USELESS info to give, do yourself and EVERYONE else a favor and JUST SHUT UP. NOBODY asked for you to respond, and NOBODY is interested in your admonishments or baloney

Error using VC BI Kit - Error -32010:

Hi
We have Installed VC V6.00.0030 on EP6 SP10 and have installed the BI Kit. We have configured an RFC system to the BW system and an SAP_BI_SAPQuery.
When accessing the backend we can see the Queries but
get the following error.
Error -32010: Cannot execte query. No result returned or XML returned in the result contains an error. Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exe
Invalid Response Code (404) Not found..
Any Ideas??
Thanks
Arun

We had the same problem and solved it after executing the following steps:
- In the definition of your bw system in the portal, make sure the 'WAS path' is /sap/bw/bex
- In BI, execute transaction WSCONFIG
- Make sure to generate the webservice 'query_view_data'
- Configure the URL of this webservice as: /sap/bw/xml/soap/queryview
- Click on ICF details, the /sap/bw/xml/soap/queryview should be configured as a global alias to /default_host/sap/bc/srt/rfc/sap/rrw3_Query_View_Data
BTW: in our system, this was pointing to ...rrws_Query_View_Data, which did not exist. I presume this was a little bug in our 3.5 SP11 BW system.
Kind regards,
Bruno

Windows update does not work after using System recovery disk

I have a Toshiba Satellite c655 with WIndows 7 64 bit Home premium. The hard drive died on it, so I purchased a new hard drive and purchased the appropriate Recovery media from Toshiba. I followed the directions and installed the 3 disks on to the new hard drive. But Windows update does not work I get the following error: Windows update can not currently check for updates, because the service is not running. You may need to restart your PC    No matter what I try, I can not get it to work. And it will not let me install Windows Defender either. Any ideas or help would be appreciated. Thank you in advance for your time on this matter.
Solved!
Go to Solution.

I get errors saying A problem is preventing the troubleshooter from starting.
That makes two similarities to the following thread. Both Windows Update and Troubleshooters fail to work correctly.
   Trouble with reinstall of Win7 64 on a L505-ES5018
The fix was to install a new hard disk driver.
   Intel Rapid Storage Technology
-Jerry

System recovery fails with C++ runtime error

My Compaq CQ610-410US running Windows 7 is unusable. When using system recovery, either from CD's or Recovery drive, it fails with C++ runtime library program not found Contact HP Support. EIther way, Windows is loaded and system recovery screens appear. Once I respond to removing all accessories it then fails with the runtime error. Two questions, (1) is there a way around it? (2) will getting new recovery discs from HP even work?
This question was solved.
View Solution.

All I can suggest is to order a set from HP and hope they work. This error is not a common one and the HP supplied recovery discs should work.

Error using System Recovery Kit

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