Error/warning message: this cable or accessory is not certified and may not work reliably with this ipad
For a few days now I have been getting this error message appearing every few minutes. Is there a way to stop it? it appears when nothing is attached. I'm not charging my iPad and have not attached any cables / accessories other than the USB cable supplied when I bought it less than a year ago
Have you tried to give your iPad a reset? Hold down the sleep and home keys for about 20 seconds. WHen you see the silver apple, let go and let it reboot and see if that helps.
That message started with iOS7 which brought with it software that looks for signed chips in approved accessories. If the maker of the accessory got permission from Apple, then they got signed chips to put in their accessories, but if the manufacturer didn't get permission then the chips aren't signed and trigger that error. HOwever it's only supposed to happen when something is plugged in, which is why a reset may help. Force the iPad to reboot and see if it can figure out that there's nothing plugged in.
Similar Messages
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Please help me eliminate this repeating warning message on my iPhone 5. It occurs several times a minute. I am only using Apple devices, so the warning is in error. "This cable or accessory is not certified and may not work reliably with this iPhone."
The cable may be damaged. Try another cable.
Make sure it properly connected at both ends. -
Why does my phone keep popping up messages "This cable or accessory is not certified and may not work reliably with this iphone" when there is no cable connected? This has been happening since IOS7 was installed and has become worse with 7.1. I have reset the phone several times with no change.The phone charges properly & I have never used anything but an Apple Lightning cable.
I already cleaned the port with compressed air before submitting the problem. I since cleaned it with a toothpick and dug out some more lint. this seems to have just about fixed the problem since I have only had the error pop up 3 times since then and i was getting the error constantly before.
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Just Upgraded my IPOD 5 to iOS 7.0.2 and it will not charge the battery anymore.
When I plug it in, it now gives the message "This cable or accessory is not certified and may not work reliably with this IPOD".
Anyone else have this issue after they upgraded the iOS system?
Thanks,- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPHONE 6 This cable or accessory is not certified and may not work reliably
I have the IPhone 6. Bought it last Saturday,Just updated it to the newest 8.0.2 software Friday Sept 26th. No Problems until today, Monday Sept. 29th when Im getting this error .
It started this afternoon and, no i did not and do not have it plugged in. It was charged this morning and was at 57% battery this afternoon when the problem started.
Now I get this messege that keeps poping up over and over "This cable or accessory is not certified and may not work reliably with this iphone"
It keeps popping up and i dont have ANYTHING plugged into it.
I called Verizon because thats who i bought it from who put me thru second line for help.
After a bunch of BS and telling me that they have had problems with chargers because of the amplified voltage and wrong plug being sent out which sounds like bull to me because he said the new iphones have a different head on the plug, not the phone side but the end that has the usb connection and goes to the ac outlet, which dont make a lot of sense when you can also plug them into a usb port. I looked at different iphone plugs from the 4s, the 5 and the 6,and they all show the same input and output voltages and amps. Basically nothing that has to do with my problem i am having
Anyway at this point now they are saying something may have happened with the new software when i download it last friday.
So now they had me backup my phone to itunes, and restore the iphone from itunes.
When you do this, itunes will automatically download the new version software, which seems to be taking a long time to download.
I will try to post results later to see if this works......I am having the exact same problem you are, straight out of the box. Got an iphone6+ this morning and five minutes after I turned it on, it started coming up with the same error as you.
The phone was on ios 8 (not 8.02). I did the upgrade to 8.02 but it still comes up. I'd be very surprised if this is a software problem. I didn't even get to charge it or plug anything in !! Started doing it straight away.
The error comes up even when I have NOTHING plugged it to the phone.
I am very annoyed!!!
If possible could you please let us know what the Apple Tech people say.
thx
David -
since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here. -
HT1476 This cable or accessory is not certified and may not work reliably with this iPhone
This cable or accessory is not certified and may not work reliably with this iPhone
This is an incredibly stupid move by Apple. Nobody could convince me that it's about security and safety...
I bought two Lightning to 30-pin Adapters to use my two 4s chargers with my 5s iPhone.
Price on Amazon - 3$:
http://www.amazon.co.uk/gp/product/B00IA95L2A/ref=oh_details_o00_s00_i00?ie=UTF8 &psc=1
Price on Apple for the same thing - 60$
http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter
This is just a piece of metal and plastic. It's ridiculous.
Apple, please remove this ridiculous software. I also have a car charger. Should I just throw them away because I paid a bunch of money for your new device? That's how you reward loyalty?!! -
"This cable is not certified and may not work properly..." Official Apple cable!
I am using an official Apple charging cable and keep getting the message "This cable is not certified and may not work reliably..." And this cable has worked until now! Restarting the phone works sometimes but only for a bit.
What's wrong here/Thanks, but it didn't fix it. I've tried 3 different Apple cables and I get the same message with each. I'm guessing it's the port has become defective somehow although with all the other questions about the same issue, I wonder if it could be a software issue!
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Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario -
Since the update it keeps happening and nothing is plugged in the phone. It was fine until this jarg update!! The only accessories I use are the charger and headphones what came with the phone. When my phone is on charge the error message doesn't pop up but as soon as I take it off charge booooom it pops up every two ******* mins
MartinLegodi wrote:
Same problem with also receiving an error message saying cable is not certified and it also happens went its not plugd in mxm i hate this:-(
If you actually read the message thread you posted to you will find a solution. -
Does anyone know why my iphone5 has not been able to charge since ive updated it to ios7?
It's happening even with cable that came with my wife and my own iphones. We bothe get the message!
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It still charges in the wall, but when it comes to putting songs or pictures on my iPod, it won't connect to iTunes or charge while plugged into my computer.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. iOS 7 made the iPod/computer more sensiteve to cable problems
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Yes but i have to laptops & i plugged them into both & my ipod says the same thing , but do you have a link for the tech support were i can talk to them online , i cant call them right now.
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What is up with this error message after updating saying our cables are not reliable?
Thank you for this suggestion, but the message continues to display every couple of minutes. (e.g. "This cable or accessory is not certified and may not work reliably with this iPhone.)
Not only is it annoying and concerning...this is draining my battery, as the iPhone keeps waking up to display the message over and over. Like "MartinLegodi" above, I also have no cable or accessory plugged in and only use Apple cable and products when I do.
It's a disconcerting mystery. -
My phone will not charge it says this cable or accessory is not certified an may not work reliably with this phone? What do I do?
Is the cable the one that came with your Apple device? Is it a replacement cable that you purchased? If it is, did you purchase an Apple certified cable?
Cheers,
GB
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