Error Warning that Time Machine couldn't complete the backup to disk, an error occurred while copying files.

I've been getting this warning on my MBA for the last week: "Time Machine couldn’t complete the backup to “LaCie-2big-NAS.” an error occurred while copying files. The problem may be temporary. If the problem persists, us Disk Utility to repair your backup disk."
I have MBA and iMac, both running Maverick (10.9.4), backed up to LaCie NAS. However, when I go to Disk Utility on the MBA and the iMac, the LaCie does not appear and thus can't be selected to run repair. The iMac seems to be backing up to LaCie without problem. And even seems that MBA is backing up sometimes; when I check Time Machine, I can find files added in the last couple of days.
Is this a real problem? What's fix?
Thanks

You can't repair a network volume in Disk Utility.
Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.)

Similar Messages

HT1176 My airport TM will not backup and i keep getting the error msg "Time Machine couldn't complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

WD MyCloud - Time Machine Couldn't Complete The Backup; how to fix?

I use Time Machine to backup my 3TB iMac (v. 10.8.5) with a 4TB WD MyCloud drive. It has worked fine for a few months, until I one day received the message "Time Machine couldn’t complete the backup to “*******”. An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk.".
This happened despite there being 1.3 TB of free space, and the firmware being up to date (v04.01.02-417).
I've tried turning off Time Machine on the hard drive's dashboard and rebooting it, hoping it would solve the problem. Instead, when it looked as though it was going to back-up ("Backing up 0 KB of x GB"), I got that message again.
I also tried connecting the network cable directly to the computer so I could use Disk Utility (Version 13 (450)) to repair it, but the application kept freezing.
It's not the first time this has happened to me. I originally fixed the problem by simply erasing the entire hard drive and starting again from scratch, only this time by following the MyCloud manual carefully step by step. I never thought I'd have to see that message again.
I don't know if it has to do with the way I turn off the hard drive; I usually do it every time I'm about to switch off my computer. I once tried to do so via the menu bar, but despite waiting, the HD is still switched on and running. Instead, I usually disconnect the cable as long as there's a blue light showing (having read the WD manual on this matter).
Please let me know if you have any solutions.

Start with C3 in the 1st linked article.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

Time Machine couldn't complete the backup to "Time Machine Backups". The backup disk is not available.

I have received an error message today - Time Machine couldn't complete the backup to "Time Machine Backups". The backup disk is not available.
I am using a WD 1.5tb Help!!! Everything is on there and the files are not showing. The WD SmartWare icon is on the Desktop but the Time Machine icon is not. When I save a file I open the Time Machine file and save it in there. What do I do? How do I get my files back?? I do not keep anything on the macbook pro. Help PLEASE!!!

Hi Yaann,
Thank you for your reply. Yes I did try that, but no luck.
After several hours of calls to a very unhelpful WD and further calls to Applecare, there was nothing anyone could do. Out of frustration when holding the WD 1.5TB hard drive, I smacked it (NOT recommended). Well, to my surprise the WD reappeared on my devices list. Let me tell you, I pulled my files off as fast as I could on to my MacBook Pro. I breathed a huge sigh of relief when I confirmed that everything transferred back to the MacBook Pro fine. I spoke with the Applecare tech and he talked me through the set up on a new Lacie hard drive.
What I can say is that after further research into external hard drives and now personal experience - Lacie is the top of the line and you get what you pay for. I would NEVER ever recommend a WD to anyone. Given one, I would still through it away.
I was LUCKY.
I must say the support and understanding I received from Applecare was outstanding!! I would never own a apple product without applecare and from long term experience it is worth every penny.
All the best,

HT3275 The message I get recently and often is "Time Machine couldn't complete the backup to "LaCie TmMachn". Unable to complete backup. An error occurred while creating backup folder." Anyone that can help me?

The message I get recently and often is "Time machine couldn't complet the backup to "LaC TmMachn". Unable to complete backup. An error occurred while creating the backup folder."

Welcome to the Apple Support Communities
See > http://pondini.org/TM/C10.html

Can anyone help me?Time Machine couldn't complete the backup to... An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk. What is the problem? I've made no changes.

I recently starting receiving the error message "Time Machine couldn't complete the backup to... An erro occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk. I have had no problems backing up my MacBook Pro 2011 to my Western Digital My Book Live through a Linksys EA4500 router until recently. I've made no major changes. I've ran a diagnosis on my back up drive with no problems. The Time Machine back up starts, but about after about 5 to 10 minutes I get the error message. I can see the shared drive in Finder. The light on the drive blinks while it starts the back up. I can see the shared folders on the networked drive. The backup process starts but for some reason it just stops. Can anyone help?

You can't repair a network volume in Disk Utility.
Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.)

Hello I bought a G-Raid GR4 4000 4 TB and used it for a backup with my new Imac27. Now this is all I get. "Time Machine couldn't complete the backup to "G-RAID". to complete backup. An error occurred while creating the backup folder.

Hello I bought a G-Raid GR4 4000 4 TB and used it for a backup with my new Imac27. Now this is all I get. "Time Machine couldn’t complete the backup to “G-RAID”. to complete backup. An error occurred while creating the backup folder."
Any idea what I should do?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the search box.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

Time Machine couldn't complete the backup to "Time Capsule. The backup disk image /Volumes/Data/MacBook Pro.sparsebundle could not be created (error 60)"

We are Mountain Lion using Time Machine to backup to Time Capsule. When the backup tries to run, an error appears after a couple of minutes saying "The disk you inserted was not readable by this computer." Then an error shows up saying "Time Machine couldn't complete the backup to "Time Capsule.The backup disk image /Volumes/Data/MacBook Pro.sparsebundle could not be created (error 60)"
I low level reformatted the Time Capsule and that didn't fix it. I then tried using Time Machine on another computer to back up to that same Time Capsule and it worked- so I'm doubting it's the Time Capsule.
I've noticed that when Time Machine runs, that a folder called Data at /Volumes/ appears while Time Machine is trying to back up. I think it's making the sparsebundle to transfer to the Time Capsule.
However, after a couple of minutes- it comes back saying that the disk is unreadable.
I think it's something wrong with either creating the sparsebundle or opening the disk image that seems to be a part of the Time Machine backup process on the local drive.
I am able to create a disk image with Disk Utilitiy without any problem on that system. I've repaired the disk and disk permissions with Disk Utility and replaced the directory with Disk Warrior. I've trashed what preference files I could find and restarted. I've completely removed the backup destination from the computer and added it back again.
Help!
Thanks,
Neil

neillhowell wrote:
I've noticed that when Time Machine runs, that a folder called Data at /Volumes/ appears while Time Machine is trying to back up. I think it's making the sparsebundle to transfer to the Time Capsule.
Yes, exactly. It makes one sparse bundle per Mac.
It's possible the TC's disk is too full for a new sparse bundle, or there may be some other problem.
Via the Finder, locate the existing sparse bundle (see the pink box in Time Machine - Frequently Asked Question #17 if you're not sure how to do that). See how large it is (plus how large anything else that may be there). If the total is very near the size of the TC, that may be the problem.
If not, a clue may be lurking in your logs. Use the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. Locate the backup in question (probably the first one displayed), then copy and post all the messages here.

HT3275 I am received an error on my Time Capsule which states the backup disk image "Volumes/Data/MacBook Pro. sparse bundle? is already in use. so time machine couldn't complete the backup to time capsule - any suggestion

I've received an error message Time Machine couldn't complete the backup to Time Capsule, the backup disk image /Volumes/Date/....MacBook Pro.sparsebundle" is already in use. Any suggestions as to what I can do to fix it?

I've got mine working again by deleting a partial backup that was on the Time Capsule.
I mounted the backup sparsebundle, and then browsed the content and found a filestucture named <timstamp>.inProgress. I removed that and the followed the tip to disconnect described above. That did the trick for me.

Error: Time Machine couldn't complete the backup to Time Capsule - Unable to complete backup. An error occurred while creating the backup folder.

error: Time Machine couldn't complete the backup to Time Capsule - Unable to complete backup. An error occurred while creating the backup folder.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

HT3275 Time machine couldn't complete the backup. an error occured while creating the backup folder

Time machine couldn't complete the backup. an error occured while creating the backup folder Why does this happen?

hello,
http://pondini.org/TM/C10.html
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

TS1550 Time Machine worked fine w. new HD for 16 backups, but started giving this mssg: [TIME MACHINE COULDN'T COMPLETE THE BACKUP TO "TOSHIBA EXT" ...An error occurred while creating the backup folder]

Time Machine worked fine w. new HD for 16 backups, but started giving this mssg: [TIME MACHINE COULDN'T COMPLETE THE BACKUP TO "TOSHIBA EXT" ...An error occurred while creating the backup folder]

Make sure your hard drive is formatted properly for the operating system installed. Go to Apple menu -> About This Mac to determine what it is. You posted to the 10.5 forum, but your signature says you have 10.9. Here is the tip on what formatting supports what operating systems:
https://discussions.apple.com/docs/DOC-3003

HT3275 Error: Time Machine couldn't complete the backup to (drive). The backup image (volume).sparesebundle is already in use.

I have rebooted in Mountain Lion (all updated)on my MacBook Pro and keep getting this error:
"Time Machine couldn't complete the backup to (drive). The backup image (myvolume).sparesebundle is already in use.)
I have a 2TB time machine with about 240GB left. Any ideas?
Thanks, Jeff

Please look over to the right side of this page under the heading of More Like This for multiple answers and solutions.

Time Machine couldn't complete the backup to "Time Capsule ". I keep getting this error on my macbook pro

I havent had a back up for a while and keep getting the error message. Time Machine couldn't complete the back up to "time Capsule"
Any thoughts?

It is usually just the normal poor networking between Mountain Lion and TC.. please restart your whole network in order.. from off.. modem.. TC.. clients. 2min gap between each.
If you need further help get the actual error message. Pondini has a great listing of the main errors. Yours is probably C12 or C17..
http://pondini.org/TM/Troubleshooting.html

Time Machine spends hours partially backing up and then fails with "Time Machine couldn't complete the backup due to a network problem." Tried suggestions I've seen on the forum.

Time Machine spends hours partially backing up and then fails with "Time Machine couldn't complete the backup due to a network problem." I've tried various suggestions I've seen on the forum but nothing has worked. TIme Machine worked fine for the last two years and just suddenly started having this problem every time. The only thing that was a little different is that the computer was off for a week while on vacation and then I added a large amount (20 GB) of photos. Now the requested backup size is 82GB, which is large, and process proceeds very slowly for 2-3 hours before failing with the message mentioned. I have more than enough available backup storage space for it. Before failing, Time Machine has backed up no more than 12GB or so of the backup. It fails during different files each time.
I've turned off the computer sleep feature, and I've checked that the NAS is set to never automatically power down. I normally backup over Wi-Fi, but I've also tried connecting to Ethernet and it still has the same problem. It's odd because I also have a MacBook Pro that is still backing up fine to the same NAS using the MacBook's Time Machine.
I am using an iMac with OS X 10.6.8 and an Iomega StorCenter ix2-200 NAS.
I have system logs that I can share if helpful. The logged messages vary a bit from run to run, but here are some messages that I've been seeing:
I always get this message near the beginning of the backup:
Event store UUIDs don't match for volume: Macintosh HD
I've gotten this messsage a number of times:
Bulk setting Spotlight attributes failed.
One Day
Stopping backupd to allow ejection of backup destination disk!
Another day
1/7/12 10:44:20 AM
mDNSResponder[18]
PenaltyTimeForServer: PenaltyTime negative -112916, (server penaltyTime -1132397006, timenow -1132284090) resetting the penalty
1/7/12 10:46:37 AM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x1106be94
1/7/12 10:46:37 AM
kernel
AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
Another Day
1/6/12 8:03:22 AM
Google Chrome[164]
Cannot find function pointer CMPluginInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x16f99e20 </Users/smarmer/Library/Contextual Menu Items/Google Notifier Quick Add CM Plugin.plugin> (not loaded)
1/6/12 8:04:02 AM
com.apple.backupd[193]
Copied 7.5 GB of 67.0 GB, 8866 of 8866 items
1/6/12 8:06:58 AM
/System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[1013]
No valid tickets, timing out
1/6/12 8:29:44 AM
mDNSResponder[19]
PenaltyTimeForServer: PenaltyTime negative -148702, (server penaltyTime 2056822773, timenow 2056971475) resetting the penalty
1/6/12 8:59:22 AM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa5ac380
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: doing reconnect on /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: soft mounted and hidden volume so do not notify KEA for /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
Another day
1/5/12 3:48:55 PM
mdworker[2128]
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
1/5/12 4:24:54 PM
mDNSResponder[19]
PenaltyTimeForServer: PenaltyTime negative -42698, (server penaltyTime 1148718961, timenow 1148761659) resetting the penalty
1/5/12 4:29:58 PM
com.apple.backupd[2074]
Copied 586.4 MB of 67.0 GB, 9891 of 9891 items
1/5/12 4:39:00 PM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa1c0380

bokon0n wrote:
1/11/12 8:53:30 AM
com.apple.backupd[1169]
Warning: Destination /Volumes/TimeMachine does not support TM Lock Stealing
1/11/12 8:53:30 AM
com.apple.backupd[1169]
Warning: Destination /Volumes/TimeMachine does not support Server Reply Cache
Those indicate that your NAS is not fully compatible with Snow Leopard.
1/11/12 8:53:35 AM
kernel
jnl: disk2s2: replay_journal: from: 67182592 to: 78680064 (joffset 0xa7b8000)
1/11/12 8:53:39 AM
kernel
jnl: disk2s2: examining extra transactions starting @ 78680064 / 0x4b09000
1/11/12 8:53:39 AM
kernel
jnl: disk2s2: Extra txn replay stopped @ 79056896 / 0x4b65000
1/11/12 8:53:49 AM
kernel
jnl: disk2s2: journal replay done.
1/11/12 8:53:49 AM
fseventsd[41]
event logs in /Volumes/Time Machine/.fseventsd out of sync with volume. destroying old logs. (253512 14 253512)
1/11/12 8:53:50 AM
kernel
hfs: Removed 1 orphaned / unlinked files and 0 directories
That looks like a problem was found with the file system (data) on the TM disk. I don't know the details, but OSX tried to recover it from the journal, and found extra data on the drive. Likely a result of the incompatibility mentioned above.
1/11/12 9:47:40 AM
com.apple.backupd[1169]
Bulk setting Spotlight attributes failed.
That's a problem writing to the NAS drive.
But the backup continued after all this.
1/11/12 1:25:07 PM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x9d00b44
Something caused a disconnect. Can't tell from the log what it was.
I doubt it's a problem with something in OSX being damaged or corrupted, but reinstalling OSX isn't a major hassle, so might be worth a try.
To be incompatible with Snow Leopard, this NAS must be at least a couple of years old. It may be beginning to fail.
Contact the maker. See if there's an update to make it compatible with Snow Leopard. If so, that might fix it.
If not, or if that doesn't fix it, see if they have any diagnostics that will shed any light.

Error Warning that Time Machine couldn't complete the backup to disk, an error occurred while copying files.

Similar Messages

Maybe you are looking for