Error? We could not complete your request. What the...?

I keep getting: "We could not complete your iTunes Store request. The network connection was refused."
The network connection is working fine.
My software is all up to date. I can log in to the Apple Store, access my account.
I am logged in to iTunes and access the iTunes store but now I get the error above.
I rebooted, repaired permissions and restarted.
I restarted the router/Air port.
I checked all the network preferences and renewed the DHCP lease.
Nothing seems to work.
Any help would be appreciated.
Thanks...

Hi, I am having exactly the same problem. I have 325 downloads available but every time I try and view them, itunes store logs me off with "network connection lost" I contacted itunes support and they say it must be a problem with my Mac? Problem only started when I upgraded to itunes plus. Hope someone can help?

Similar Messages

  • What do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

    what do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

    It can be that you have an old version of Photoshop Elements and a new camera.
    Please tell us
    Which operating system you are running on
    Which version of Photoshop Elements you are using
    Which camera the raw images come from (Make & model)
    Brian

  • Error Message - "could not complete your request because the preset contains invalid data"

    I am trying to open a file, and every time I do it comes up with the following error message:
    "Could not complete your request because the preset contains invalid data"
    I am using Photoshop CS4 on a Macbook Pro running Snow Leopard 10.6.2.
    I have tried:
    - restarting my mac
    - opening different files created at different times
    - deleting photoshop from my app folder and the app support folder from my /username/library/application support/adobe/ folder and copied them back from a Time Machine backup from a few days ago.
    I was using Photoshop all day today with absolutely no problems. I have searched Google and this forum and have come up short. No one has this exact error anywhere.
    Any help? Thanks so much in advance!
    Pat Dryburgh

    The one thing you didn't do is reset your Photoshop preferences.
    Most likely the preferences got corrupted, and reference a corrupt preset.

  • Tried to "Open As" in PS a NEF file I modified in LR.  Got the following error message:  "Could not complete your request because the file format module cannot parse the file."  I can "Open" the file in PS, but then the changes I made in LR (and saved in

    Tried to "Open As" in PS a NEF file I modified in LR.  Got the following error message:  "Could not complete your request because the file format module cannot parse the file."  I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file.  HELP!

    If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
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    Gene

  • Error message: Could not complete your request because the file was not found.

    Tonight tried to open images in Photoshop CC 2014. Could not open any. Received the message "Could not complete your request because the file was not found."
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    Well, then you do want your layered file back and the nice thing about Macs, Time Machine does keep hourly backups on your Mac. You should be able to enter Time Machine and restore that file.
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    Gene

  • I'm trying to load video file into CS6 I keep getting error message: 'Could not complete you request because the DynamicLink Media Server is not available.' No Idea what to do next. Help please.

    I'm using CS6 Extended. My OS is "Windows 7 home premium.
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    Hi Mylenium,
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    However, I really would like to ask the people who have experienced this problem to see if they were able to solve it.
    Now the real deal:
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    The linked discussion is a lot younger, which is why I posted there first.
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  • Could not complete your request because the file is not compatible with this version of photoshop

    Hello,
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    Please help me...
    Regards, Suvd.S

    Out of curiosity, were you actually saving the file at the moment the power cut off, or had you just saved it?
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    -Noel

  • CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

    I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
    Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
    Please visit the Camera Raw help documentation for additional information.
    Can anyone please help?

    yellowmledbetter wrote:
    Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
    The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
    The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
    But, here goes:
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    CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
    Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
    All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
    DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
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    All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
    I really should be in bed.

  • Could not complete your request because the active layer is empty

    Windows 7 - 64-Bit
    Photoshop Elements 11
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    I choose Quick edit
    I crop a picturem save it, and then want to edit it
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    operating system?
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  • When I try to save a photo, I get error message Could not complete your request because of a program error.  What's wrong?

    I edit a photo and when I click Save As, I get error message "Could not complete your request because of a program error."    I exit Elements, try again, same error. 
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    Please mention your PSE version and underlying OS.
    Also, it would be of great help in resolving the issue if you can upload a snapshot of error message.
    Regards
    Kishan

  • Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6.  Will not open...Error message: could not complete your request because it is not a valid photoshop document.

    Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6.  Will not open...Error message: could not complete your request because it is not a valid photoshop document.

    The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
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  • ERROR MESSAGE: Could Not Complete your request ...

    I've been looking into all the sites about the problems I have. included here. like a has-been, I get an error on the "Could Not Complete your request Because the file is not compatible with this version of photoshop". because power outages at my house unexpectedly. and finally I get the error message. read advice from a site that I'm looking for, they said, using the old version of photoshop. I'm using Photoshop CS3. and tried to open my files with Photoshop CS2. after I try, I managed to open my file. but all the images disappear. there are only empty layers that should contain pictures. why did it happen? Can you help me? maybe I'll send my file to you. I really need your help all. I hope you will help me. Thank you.

    You had a power outage did you run chkdsk to see if the disk has any errors ? After a power failure its a good idea to run chkdsk /F

  • Photoshop CS6 Error Message: Could not complete your request because of a program error.

    Photoshop CS6 version 13.0 v64
    On Mac OS 10.8.5
    Error Message: Could not complete your request because of a program error.
    Help! My CS6 photoshop was working before I upgraded my operating system to OS 10.8.5. I uninstalled photoshop and reinstalled it. Still doesn't work. I can't do anything in Photoshop, it comes up with that error everytime I try to open a file.

    Hi,
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    Thank you!

  • Could not complete your request because the tile-format module cannot parse the file

    Hi Friends,
    I have using PS CS6, when i try to open JP2 file it says error message as "could not complete your request because the tile-format module cannot parse the file". But the same JP2 file is opening in PS CS5 version. Anyone guide me to resolve this.
    Regards
    Pasumalai

    Hi Kelly,
    I'm using below configured systems.
    And Photoshop is up to date, refer the below information.
    Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64
    Operating System: Windows NT
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2594 MHz
    Built-in memory: 3976 MB
    Free memory: 2392 MB
    Memory available to Photoshop: 3356 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: Intel
    Video Card Renderer: Intel(R) HD Graphics 4000
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
    Video Card Number: 1
    Video Card: Intel(R) HD Graphics 4000
    OpenCL Version:
    Driver Version: 9.17.10.2843
    Driver Date: 20120821000000.000000-000
    Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
    Video Mode: 1366 x 768 x 4294967296 colors
    Video Card Caption: Intel(R) HD Graphics 4000
    Video Card Memory: 1796 MB
    Video Rect Texture Size: 8192
    Serial number: 95478172340525566612
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\1187\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    C:\, 102.5G, 65.5G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\
    Installed components:
    A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
    ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
    adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
    AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
    AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
    AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
    AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
    AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
    AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
    AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
    adobe_caps.dll   Adobe CAPS   6,0,29,0  
    AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
    ahclient.dll
    AdobeHelp Dynamic Link Library   1,7,0,56  
    aif_core.dll   AIF   3.0   62.490293
    aif_ocl.dll   AIF   3.0   62.490293
    aif_ogl.dll   AIF   3.0   62.490293
    amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
    ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
    AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
    AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
    Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
    BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
    boost_date_time.dll   DVA Product   6.0.0  
    boost_signals.dll   DVA Product   6.0.0  
    boost_system.dll   DVA Product   6.0.0  
    boost_threads.dll   DVA Product   6.0.0  
    cg.dll   NVIDIA Cg Runtime   3.0.00007  
    cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
    CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
    CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
    data_flow.dll   AIF   3.0   62.490293
    dvaaudiodevice.dll   DVA Product   6.0.0  
    dvacore.dll   DVA Product   6.0.0  
    dvamarshal.dll   DVA Product   6.0.0  
    dvamediatypes.dll   DVA Product   6.0.0  
    dvaplayer.dll   DVA Product   6.0.0  
    dvatransport.dll   DVA Product   6.0.0  
    dvaunittesting.dll   DVA Product   6.0.0  
    dynamiclink.dll   DVA Product   6.0.0  
    ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
    FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
    filter_graph.dll   AIF   3.0   62.490293
    hydra_filters.dll   AIF   3.0   62.490293
    icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22
    Build gtlib_3.0.16615  
    icudt40.dll   International Components for Unicode 2011/11/15-16:30:22
    Build gtlib_3.0.16615  
    image_compiler.dll   AIF   3.0   62.490293
    image_flow.dll   AIF   3.0   62.490293
    image_runtime.dll   AIF   3.0   62.490293
    JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
    libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
    libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
    LogSession.dll   LogSession   2.1.2.1640  
    mediacoreif.dll   DVA Product   6.0.0  
    MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
    msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
    msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
    msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
    msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
    msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
    msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
    msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
    msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
    pdfsettings.dll   Adobe PDFSettings   1.04  
    Photoshop.dll   Adobe Photoshop CS6   CS6  
    Plugin.dll   Adobe Photoshop CS6   CS6  
    PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
    PSArt.dll   Adobe Photoshop CS6   CS6  
    PSViews.dll   Adobe Photoshop CS6   CS6  
    SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
    ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
    tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
    tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
    TfFontMgr.dll   FontMgr   9.3.0.113  
    TfKernel.dll   Kernel   9.3.0.113  
    TFKGEOM.dll   Kernel Geom   9.3.0.113  
    TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
    updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
    WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
    wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
    Accented Edges 13.0
    Adaptive Wide Angle 13.0
    ADM 3.11x01
    Angled Strokes 13.0
    Average 13.0.1 (13.0.1.3 x001)
    Bas Relief 13.0
    BMP 13.0
    Camera Raw 8.6
    Camera Raw Filter 8.6
    Chalk & Charcoal 13.0
    Charcoal 13.0
    Chrome 13.0
    Cineon 13.0.1 (13.0.1.3 x001)
    Clouds 13.0.1 (13.0.1.3 x001)
    Collada 13.0.1 (13.0.1.3 x001)
    Color Halftone 13.0
    Colored Pencil 13.0
    CompuServe GIF 13.0
    Conté Crayon 13.0
    Craquelure 13.0
    Crop and Straighten Photos 13.0.1 (13.0.1.3 x001)
    Crop and Straighten Photos Filter 13.0
    Crosshatch 13.0
    Crystallize 13.0
    Cutout 13.0
    Dark Strokes 13.0
    De-Interlace 13.0
    Difference Clouds 13.0.1 (13.0.1.3 x001)
    Diffuse Glow 13.0
    Displace 13.0
    Dry Brush 13.0
    Eazel Acquire 13.0.1 (13.0.1.3 x001)
    Embed Watermark 4.0
    Extrude 13.0
    FastCore Routines 13.0.1 (13.0.1.3 x001)
    Fibers 13.0
    Film Grain 13.0
    Filter Gallery 13.0
    Fresco 13.0
    Glass 13.0
    Glowing Edges 13.0
    Grain 13.0
    Graphic Pen 13.0
    Halftone Pattern 13.0
    HDRMergeUI 13.0
    IFF Format 13.0
    Ink Outlines 13.0
    JPEG 2000 13.0
    Lens Blur 13.0
    Lens Correction 13.0
    Lens Flare 13.0
    Liquify 13.0
    Matlab Operation 13.0.1 (13.0.1.3 x001)
    Measurement Core 13.0.1 (13.0.1.3 x001)
    Mezzotint 13.0
    MMXCore Routines 13.0.1 (13.0.1.3 x001)
    Mosaic Tiles 13.0
    Multiprocessor Support 13.0.1 (13.0.1.3 x001)
    Neon Glow 13.0
    Note Paper 13.0
    Ocean Ripple 13.0
    Oil Paint 13.0
    OpenEXR 13.0
    Paint Daubs 13.0
    Palette Knife 13.0
    Patchwork 13.0
    Paths to Illustrator 13.0
    PCX 13.0.1 (13.0.1.3 x001)
    Photocopy 13.0
    Photoshop 3D Engine 13.0.1 (13.0.1.3 x001)
    Picture Package Filter 13.0.1 (13.0.1.3 x001)
    Pinch 13.0
    Pixar 13.0.1 (13.0.1.3 x001)
    Plaster 13.0
    Plastic Wrap 13.0
    PNG 13.0
    Pointillize 13.0
    Polar Coordinates 13.0
    Portable Bit Map 13.0.1 (13.0.1.3 x001)
    Poster Edges 13.0
    Radial Blur 13.0
    Radiance 13.0.1 (13.0.1.3 x001)
    Read Watermark 4.0
    Reticulation 13.0
    Ripple 13.0
    Rough Pastels 13.0
    Save for Web 13.0
    ScriptingSupport 13.0.1
    Shear 13.0
    Smart Blur 13.0
    Smudge Stick 13.0
    Solarize 13.0.1 (13.0.1.3 x001)
    Spatter 13.0
    Spherize 13.0
    Sponge 13.0
    Sprayed Strokes 13.0
    Stained Glass 13.0
    Stamp 13.0
    Sumi-e 13.0
    Targa 13.0
    Texturizer 13.0
    Tiles 13.0
    Torn Edges 13.0
    Twirl 13.0
    Underpainting 13.0
    Vanishing Point 13.0
    Variations 13.0.1 (13.0.1.3 x001)
    Water Paper 13.0
    Watercolor 13.0
    Wave 13.0
    WIA Support 13.0.1 (13.0.1.3 x001)
    Wind 13.0
    Wireless Bitmap 13.0.1 (13.0.1.3 x001)
    ZigZag 13.0
    Optional and third party plug-ins:
    NTSC Colors 13.0.1 (13.0.1.3 x001)
    Plug-ins that failed to load: NONE
    Flash:
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
    Kindly let me know what i do next?
    Thanks & Regards,
    Pasumalai J.

  • I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says  '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

    I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says 
    '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.  '' 
    When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says 
    '' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance. 
    Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''  
    I dont know how to get around this please help

    CR2 files from which Canon camera?
    Supported cameras are listed here
    Camera Raw plug-in | Supported cameras

  • CS5: Could not complete your request because the file is not compatible with this version of Photosh

    After several hours creating a PSD file in Photoshop CS5 I attempted to revert some changes and got this error "Could not complete your request because the file is not compatible with this version of Photoshop".
    I closed the file and restarted Photoshop and still get this error.
    I restarted the computer and still get this error. Now my hours of work are WASTED!
    This file was created using Photoshop CS5 Extended and was never in any other software.
    Details:
    Mac Photoshop CS5 (12.0 running in 32 bit mode)
    File had a video layer (h.264)
    MaxBook Pro 2.8Ghz
    OSX 10.6.3

    I was able to open the file in Photoshop CS2 and all layers were intact. PS CS2 gave me the message: "A layer is corrupt and will be discarded." Turns out that was the video layer. The file itself was fine and I am again working on it in PS CS5.
    Which leads me to ask: If a video layer gets corrupted why can't PS CS5 open it?
    PS CS2 had no problem opening the file, it just flatteded the video layer - it even kept the current key frame.
    Additional info: Just before the file went bad I made a level adjustment to the video layer and set a keyframe in the animation panel. Then I saved and got the error "Could not complete your request because the file is not compatible with this version of Photosh' in Photoshop Macintosh". Also the source H.264 video file appears to be fine, it's only a 5 second clip and it play fine in every app - even PS CS5.

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