Error when attempting to create new Crystal Report against SAP BW

We're getting an error when attemptiing to create a new report using the SAP toolbar in CR:
"Failed to retrieve SSO2 logon ticket. Please contact your BW administrator".
Any ideas? We're able to run existing reports fine. Just can't create new ones using the toolbar.

Hi,
but you do realize that it is a pre-requisite ?
your BW system needs to be configured for reading and generating SSO token
Ingo

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    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at com.bea.console.utils.MBeanUtilsInitSingleFileServlet.service(MBeanUtilsInitSingleFileServlet.java:54)
    at weblogic.servlet.AsyncInitServlet.service(AsyncInitServlet.java:130)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3496)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(Unknown Source)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.AssertionError: java.lang.reflect.InvocationTargetException
    at weblogic.descriptor.DescriptorManager$SecurityServiceImpl$SecurityProxy._invokeServiceMethod(DescriptorManager.java:175)
    at weblogic.descriptor.DescriptorManager$SecurityServiceImpl$SecurityProxy.decrypt(DescriptorManager.java:192)
    at weblogic.descriptor.DescriptorManager$SecurityServiceImpl.decrypt(DescriptorManager.java:114)
    at weblogic.descriptor.internal.AbstractDescriptorBean._decrypt(AbstractDescriptorBean.java:990)
    at weblogic.j2ee.descriptor.wl.JDBCDriverParamsBeanImpl.getPassword(JDBCDriverParamsBeanImpl.java:331)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at weblogic.management.jmx.modelmbean.WLSModelMBean.getAttribute(WLSModelMBean.java:525)
    at weblogic.management.jmx.modelmbean.WLSModelMBean.setAttribute(WLSModelMBean.java:625)
    at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.setAttribute(DefaultMBeanServerInterceptor.java:762)
    at com.sun.jmx.mbeanserver.JmxMBeanServer.setAttribute(JmxMBeanServer.java:699)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$14.run(WLSMBeanServerInterceptorBase.java:376)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.setAttribute(WLSMBeanServerInterceptorBase.java:374)
    at weblogic.management.mbeanservers.edit.internal.RecordingInterceptor.setAttribute(RecordingInterceptor.java:130)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$14.run(WLSMBeanServerInterceptorBase.java:376)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.setAttribute(WLSMBeanServerInterceptorBase.java:374)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$14.run(WLSMBeanServerInterceptorBase.java:376)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.setAttribute(WLSMBeanServerInterceptorBase.java:374)
    at weblogic.management.mbeanservers.edit.internal.EditLockInterceptor.setAttribute(EditLockInterceptor.java:95)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$14.run(WLSMBeanServerInterceptorBase.java:376)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.setAttribute(WLSMBeanServerInterceptorBase.java:374)
    at weblogic.management.mbeanservers.internal.SecurityInterceptor.setAttribute(SecurityInterceptor.java:358)
    at weblogic.management.mbeanservers.internal.AuthenticatedSubjectInterceptor$8$1.run(AuthenticatedSubjectInterceptor.java:463)
    at weblogic.management.mbeanservers.internal.AuthenticatedSubjectInterceptor$8.run(AuthenticatedSubjectInterceptor.java:461)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.management.mbeanservers.internal.AuthenticatedSubjectInterceptor.setAttribute(AuthenticatedSubjectInterceptor.java:456)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServer.setAttribute(WLSMBeanServer.java:287)
    at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1449)
    at javax.management.remote.rmi.RMIConnectionImpl.access$200(RMIConnectionImpl.java:72)
    at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1264)
    at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1366)
    at javax.management.remote.rmi.RMIConnectionImpl.setAttribute(RMIConnectionImpl.java:683)
    at javax.management.remote.rmi.RMIConnectionImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
    at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
    at javax.management.remote.rmi.RMIConnectionImpl_1030_WLStub.setAttribute(Unknown Source)
    at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.setAttribute(RMIConnector.java:921)
    at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:281)
    at weblogic.management.jmx.MBeanServerInvocationHandler.doInvoke(MBeanServerInvocationHandler.java:504)
    at weblogic.management.jmx.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:380)
    at $Proxy115.setPassword(Unknown Source)
    at com.bea.console.utils.jdbc.JDBCUtils.saveGlobalDataSource(JDBCUtils.java:354)
    at com.bea.console.actions.jdbc.datasources.createjdbcdatasource.CreateJDBCDataSource.save(CreateJDBCDataSource.java:502)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.beehive.netui.pageflow.FlowController.invokeActionMethod(FlowController.java:870)
    at org.apache.beehive.netui.pageflow.FlowController.getActionMethodForward(FlowController.java:809)
    at org.apache.beehive.netui.pageflow.FlowController.internalExecute(FlowController.java:478)
    at org.apache.beehive.netui.pageflow.PageFlowController.internalExecute(PageFlowController.java:306)
    at org.apache.beehive.netui.pageflow.FlowController.execute(FlowController.java:336)
    at org.apache.beehive.netui.pageflow.internal.FlowControllerAction.execute(FlowControllerAction.java:52)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.access$201(PageFlowRequestProcessor.java:97)
    at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor$ActionRunner.execute(PageFlowRequestProcessor.java:2044)
    at org.apache.beehive.netui.pageflow.interceptor.action.internal.ActionInterceptors$WrapActionInterceptorChain.continueChain(ActionInterceptors.java:64)
    at org.apache.beehive.netui.pageflow.interceptor.action.ActionInterceptor.wrapAction(ActionInterceptor.java:184)
    at org.apache.beehive.netui.pageflow.interceptor.action.internal.ActionInterceptors$WrapActionInterceptorChain.invoke(ActionInterceptors.java:50)
    at org.apache.beehive.netui.pageflow.interceptor.action.internal.ActionInterceptors$WrapActionInterceptorChain.continueChain(ActionInterceptors.java:58)
    at org.apache.beehive.netui.pageflow.interceptor.action.internal.ActionInterceptors.wrapAction(ActionInterceptors.java:87)
    at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processActionPerform(PageFlowRequestProcessor.java:2116)
    at com.bea.console.internal.ConsolePageFlowRequestProcessor.processActionPerform(ConsolePageFlowRequestProcessor.java:255)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processInternal(PageFlowRequestProcessor.java:556)
    at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.process(PageFlowRequestProcessor.java:853)
    at org.apache.beehive.netui.pageflow.AutoRegisterActionServlet.process(AutoRegisterActionServlet.java:631)
    at org.apache.beehive.netui.pageflow.PageFlowActionServlet.process(PageFlowActionServlet.java:158)
    at com.bea.console.internal.ConsoleActionServlet.process(ConsoleActionServlet.java:256)
    at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
    at com.bea.console.internal.ConsoleActionServlet.doGet(ConsoleActionServlet.java:133)
    at org.apache.beehive.netui.pageflow.PageFlowUtils.strutsLookup(PageFlowUtils.java:1199)
    at com.bea.portlet.adapter.scopedcontent.ScopedContentCommonSupport.executeAction(ScopedContentCommonSupport.java:686)
    ... 58 more
    Caused by: java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedMethodAccessor219.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at weblogic.descriptor.DescriptorManager$SecurityServiceImpl$SecurityProxy._invokeServiceMethod(DescriptorManager.java:173)
    ... 132 more
    Caused by: weblogic.security.internal.encryption.EncryptionServiceException: com.rsa.jsafe.JSAFE_PaddingException: Could not perform unpadding: invalid pad byte.
    at weblogic.security.internal.encryption.JSafeEncryptionServiceImpl.decryptBytes(JSafeEncryptionServiceImpl.java:78)
    at weblogic.security.internal.encryption.JSafeEncryptionServiceImpl.decryptString(JSafeEncryptionServiceImpl.java:94)
    at weblogic.security.internal.encryption.ClearOrEncryptedService.decrypt(ClearOrEncryptedService.java:87)
    ... 136 more
    Caused by: com.rsa.jsafe.JSAFE_PaddingException: Could not perform unpadding: invalid pad byte.
    at com.rsa.jsafe.JA_PKCS5Padding.a(Unknown Source)
    at com.rsa.jsafe.JG_BlockCipher.decryptFinal(Unknown Source)
    at weblogic.security.internal.encryption.JSafeEncryptionServiceImpl.decryptBytes(JSafeEncryptionServiceImpl.java:68)
    ... 138 more

    I resolved this. The problem is with the existing data source which got it's password encrypted with the earlier version of weblogic and hence it causing the padding problem. It can be resolved by deleting the existing entries of the datasource in the config.xml and create them manually. Later bring up the server.

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