Error when attempting to update Adobe CS5 Master Collection via Adobe Application Manager

I have a copy of Adobe CS5 Master Collection running on OS X Yosemite.
For the last few weeks, anytime that I'm prompted to update CS5, I allow it but it fails.  See the first screenshot below for details.  The second screenshot is the error log file.
Any help would be appreciated.  Thanks in advance!

Bumping this to hopefully get some exposure and replies.  Still getting this error, and not able to update.  Any ideas?

Similar Messages

  • Adobe CS5 Master Collection downloaded files extraction error

    Every time I download Adobe CS5 Master Collection, it give me this error, "A problem occued while extracting some files. Check available space on your computer and the write privileges on the destinition folder". I've 16.3GB free space in the drive in which I'm extacting this file and I'm logged in as Administrator.. I'm fadup of this... goosh its 4.45 GB.. Please help..

    where are you extracting the file?
    if you are extracting the file to program files try to change the path like c:\installer

  • Notebook Specs for Adobe CS5 Master Collection

    Hi guys, I am currently in process of buying a new notebook.
    I will be running a Adobe CS5 Master Collection and few other programs.
    Can you guys let me know what are best specs that this notebook must have?
    I know Mac is best option but my company is not willing to get one, they are willing to settle for HP / Dell / etc…
    I will need this notebook to handle multiple applications at a time (dreamweaver, illustrator, photoshop, etc etc…).
    I dont want the basic specs, what more can i include to get this notebook running like a super machine?
    eg. 8GB Ram, i7 processor?
    What do you guys advise?
    Thank You
    Bradley

    I was curious about your experience with CS5 Master Collection, since I purchased the CS4 Master Collection more than a year ago.
    I had previously bought the CS3 Master Collection and upgraded.  The original CS3 collection was reasonable to work with because there was a  Disc for each different program.  If you needed to reload a program you could figure it out.  When I upgraded to CS4 which was a decent price, I figured what I would get would be comprehensible in the sense that CS3 was.  What I received was (I believe 5 discs...I don't have them with me) labeled Content
    and Applications.  It wasn't long, because of the general 64-bit confusion, that one of the programs (Acrobat Pro) became corrupted.  I wasn't sure which disc or discs to load.  There are absolutely no instructions or anywhere you can go to find them.  Adobe provides nothing for Master Collection
    owners, or rather up-graders...try sending an email...good luck.  Try calling...to find out how to load a program?  By the way when I try to load one of the Content discs, I get a message that says my laptop, with all the bells and whistles, and which originally accepted the Master Collection, cannot load the software, whatever that means.  I wrote several emails to Adobe asking for help, I'll even pay for it...no answer.  I also subscribe to the Professional Photographers podcast and Adobe is frequently mentioned as having terrible customer service and having over-priced software.  I'm seriously thinking of alternatives, but everyone uses Photoshop, which you're probably better off buying by itself.  Or, you could wait for another frustrated customer to post his/her complaint to the Adobe Forums.  I don't think the Adobe administrators will let this be posted, but please, be forewarned about the terrible customer service.

  • Recent bought an iMAC and i am trying to install Adobe cs5 master collection and keep getting this e

    Recent bought an iMAC and i am trying to install Adobe cs5 master collection and keep getting this error "consistency in the installer database. Please restart your computer and install again.  HELP

    Uninstall eachg and every bit Adobe (including older versions and minor tools), run the Creative Suite Cleaner Tool and install again. It's actually "Inconsistency", BTW...
    Mylenium

  • Where can i download adobe cs5 master collection?

    Hi i was looking for old adobe cs5 master collection download not adobe creative suite cs5.5 i have searched every where but still cannot find it.please help me i need it.Warmest regards

    well, seeing as there was no answer here, i called adobe today, appartently adobe decided with the release of 5.5, there are no more trial downloads for cs5.0, i really hate when they do things like this , i can't keep up with everyone else and always get to the products late to try, i'm frustrated and VERY upset by this style of adobe doing these things.  I love to photoshop and learn, but they make it impossible, especially when 5.5 as they told me, was released a month ago.
    It's just so wrong!!
    so, no more downloads for that folks.!!  only cs5.5, and i'm just not able to afford that now *cries*

  • Notebook Adobe CS5 Master Collection

    Hi guys, I am currently in process of getting a new notebook.
    I will be running a Adobe CS5 Master Collection and few other programs.
    Can you guys let me know what are best specs that this notebook must have?
    I know Mac is best option but my company is not willing to get one, they are willing to settle for HP / Dell / etc…
    I will need this notebook to handle multiple applications at a time (dreamweaver, illustrator, photoshop, etc etc…).
    What do you guys advise?
    Thank You
    Bradley

    The more they spend the faster you will be able to work.  A good processor like an i7, Windows 7 64 bit and at least 4 GB RAM will be a good start, 6 or 8 GB would be good.

  • Adobe CS5 Master Collection System Requirements - A Mistake?

    http://www.adobe.com/products/creativesuite/mastercollection
    I am a student who purchased Adobe CS5 Master Collection a few weeks back.
    Before purchasing the product I looked at the system requirements at the link above.
    I thought, "Cool! That's not too hectic, I have enough cash to build a computer with those system specs."
    So I went and bought Adobe CS5 Master Collection, all amped up and ready to get a computer for it, excited to start learning the program.
    Looking at different options around the specs, in Adobe's link above, I started asking questions, and soon I was advised by many users that those specs WOULDN'T do it for Adobe CS5 Master Collection.
    Looking at my budget, comparing it to the suggested builds in this Forum, I am now depressed, because the cheapest Budget Build is way out of range of my budget.
    I feel let down, because I purchased a program with the trust that Adobe provided those system requirements SO THAT the program can run nicely on those specs.
    So my question:
    WHY are the system requirements, at the link above, 2GB of RAM (4 or more reccommended) and Intel Core 2 Duo or AMD Phenom II, if there are so many warnings on this and other forums that those specs will not be enough? (The Budget Build in this Forum suggests a quad core and 8GB of RAM)
    Does this mean that had I bought a computer going on the specs provided in Adobe's link above, say a Core 2 Duo and 4GB of RAM, that I then would NOT have been able to get started nicely, learning and working with Adobe CS5 Master Collection?

    Thanks for the new article "System requirements for CS5" at http://forums.adobe.com/thread/810750?tstart=0 !
    I really appreciate it very much. I found it very informative and it helped me understand the topic so much better.
    I hope that it will be included in the overview tab for other newbies like me.
    Other articles in this Forum that I found very helpful:
    "Now that CS5 has arrived, what does it mean for your system setup?" at http://forums.adobe.com/thread/633773 .
    This article helped me understand how things have changed since CS5's release and what it means for my system setup.
    "A PC buying guide for NLE" at http://forums.adobe.com/thread/433549 .
    EXCELLENT article with helpful links. Thanks.
    JerryK wrote:They do not all seem consistent with each other, and so can be confusing for users looking to put together a new pc.
    Now that I have read several articles and discussions in this Forum, my understanding is that the reason why they may "not all seem consistent with each other" is because of the fact that the nature of each one's editing projects vary from one another which have a major impact on the hardware required to run projects effectively. So what works for one does not work for another.
    Yes, at this stage I do indeed find it VERY confusing as a newbie looking to put together a new PC, within my budget.
    However, I understand now that it would be hard for anyone to come up with a list of systems that will guarantee specific performance within specific budgets, because there are too many variables at play.
    The reality is that there are newbies who are just starting out for the first time, having no clue what all Adobe is about and what they can and are going to do with the program.
    I think that newbies like me who have to settle for a very low budget PC at first, just to get started, have to content with the AWARENESS that their system will allow only so much performance and nothing more.
    It would be nice if there were benchmark results of low budget PC's for beginners working with DV and HD, to help them at least not buy utterly useless systems, but systems that, though not super fast, will perform tasks specified in such a benchmark, with an added note that while using such a low budget PC (for the purpose of at least getting started with some projects as newbies/students), they could read about upgrades and start saving their coins for upgrades.
    Thank you for your answer in post 8:
    Harm Millaard wrote:
    With a sufficiently capable CPU, no problem, provided you have the right disk I/O system and memory as well, yes.
    Based on the Adobe minimum requirements, no way. Even a single application like PR with AVCHD codec material will effectively come to a halt. Multi-tasking DW and PS is doable on such a system.
    My newbie question:
    With reference to post 7 and 8 above, if you can suggest a CPU, memory and disk I/O system for my present specific need, as described in 7 above, i.e. multi-tasking Dreamweaver, Photoshop and Flash, please do. I will view your suggestion(s) in this case as guide lines.

  • I had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac.  i just wanted to know if i can download the Mac version and use that cereal number to activate the it?  and if yes how and where do i go?  wo

    i had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac. 
    i just wanted to know if i can download the Mac version and use that cereal number to activate it?  and if yes how and where do i go?  would appreciate anyones help.  Cheers Ron

    i just wanted to know if i can download the Mac version and use that cereal number to activate it?
    No.
    Serial numbers are Mac only or Windows only. There is a platform swap process (from Mac to PC etc) but only for CS6.
    As a CS5 owner, your choices are to either pay to upgrade to CS6 for Mac or join the Cloud.

  • Book for Adobe CS5 Master Collection NL + Photoshop Lightroom 3.0 NLI

    Hello,Book for Adobe CS5 Master Collection NL +
    I would like to know if there exists
    a complete book for Adobe CS5 Master Collection NL
    + Photoshop Lightroom 3.0 NL ???
    With kind regards,
    Annelies
    [email protected]

    Oke Bob thanks i will look for the books.
    With kind regards,
    Annelies

  • "Access Denied" error when attempting to update HP w2207h monitor drivers

    CPU Product Name and Number:  HP Pavillion a6700y
    Monitor: HP w2207h 
    Operating system: Windows Vista 64-bit. SP2
    Error Message:  I receive an "Access Denied" error screen when attempting to update drivers for my HP w2207h monitor.  HP solution of deleting monitor(s) from Device Driver and reloading did not work.  Patch file called DRVFix download can not be opened by WINZIP.  I have tried reloading from the original w2207h monitor disk but receive the same error.  Attempting to download from Windows Update results in the same error.  Any suggestions?   ; 
    Recent Changes: Installed new hard drive to replace an "imminent failure" drive; used system recovery disks and am now reloading all software.  All works week except fro this driver issue with the monitor.  All Microsoft and Windows security and hotfix updates have been installed.  System is wireless.

    Hi,
    I solved the issue of Access Denied by installing the driver (inf file) manually. 
    Go to Device Manager and locate the Monitor
    Right mouse click and select update driver software
    Browse my computer
    Select let me pick from a list
    Select have Disk
    Browse to C:\swsetup\monitors\HP_2159_2.0\files\
    Select HP_2159.inf
    Click to install from disk
    Next
    You might even be able to just navigate directly to the HP folder, locate the .inf file, right mouse click on it and select install.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Adobe CS5 Master Collection, Serial number check?

    I bought CS5 master collection for windows off ebay, he has the trail boxed version and the email with serial number full version serial from adobe. I got it cheap I wouldn't have bought it if ebay didn't have buyer protection (if it's fake I can get my money including shipping back). when I get it how to I verfiy the serial is a legitamate one, that can be upgraded and is issued by adobe, instead of a generated one?
    Thanks

    You can call Adobe customer service, provide them the serial number, and they will be able to tell you
    if it is legit

  • I have Adobe CS5 Master Collection. Will this machine run it alright?

    So I am in the process of shopping for a new computer to run some adobe software on. I have the Cs5 Master Collection, but generally I will only be using certain programs, specifically Photoshop, Illustrator, InDesign, Dreamweaver, occasionally Flash and... Soundbooth too I guess because that’s what comes with the version I have.
    The link below contains the computer I "think" I am in love with right now for my purposes, but I can t be sure. I am not 100% certain. I would really appreciate it if someone could give a run through of the specs listed on the page. I will link adobes minimum requirements too. Even though I’m assuming some of the more tech minded people here have most of them memorized. Either way any and all help is appreciated.
    Computer Specs:
    http://www.amazon.com/Lenovo-C50-30-23-Inch-Desktop-F0B10025U/dp/B00SDA30CY/ref=sr_1_2?s=p c&ie=UTF8&qid=1429409509&sr=1-2&keywords=desktop+computer
    Adobe Minimum Requirements:
    https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-master-collection.h tml

    Could you do me a solid and give me your opinion on one more pc? Don't worry that it doesnt give much details about the screen resolution. I can always upgrade that if need be.
    http://www.amazon.com/Dell-X8500-4726BK-Desktop-i7-3770-Processor/dp/B0084C38EG/ref=sr_1_1 1?s=pc&ie=UTF8&qid=1430424369&…

  • "undefined" error when attempting to update Creative Cloud desktop app

    I'm trying to update apps for a user on a Windows 7 64-bit machine. If i run the app under my admin account, the "apps" tab shows that all products are up to date, however, when I run the CC desktop app as the user, I am getting an "undefined" error under the apps tab. This is extremely annoying and inconvenient. I've tried logging out and back in to the CC desktop app, which did not help. I've restarted the PC several times. I've also re-installed the CC app to no avail. Also, due to the frequency of app updates, and the inability of users to update the apps themselves, this is a huge waste of time as I have to manually log in to each PC on our network with CC to update from an admin account. Does anyone know of a way to get around this? Any help would be greatly appreciated.

    As far as I know, an Admin account is required... but since I don't work for Adobe, you'll need to proceed below
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Error When Attempting to Update My Billing Information

    Hello,
    I need to update my billing information, but have not been able to gain access to the Adobe Store to do-so.  I have been trying since late last week, but am met with this error everytime:
    Error
    There was a problem in the store. If you wish to complete your purchase immediately, please call (800) 585-0774 (U.S./Canada).
    I have put off calling in hopes this error gets remedied, but am beginning to lose hope. When I live currently provides me with very little in the way of phone reception; as a matter of fact, I rarely have reception any place I go nearby.  That is the reason I've yet to call and, quite frankly, don't want to have to.
    Please advise.
    Thanks for your time.

    Dear Ken,
    I got same error. I even tried your recommandation.
    I am using a MAC with OS X 10.8.3, Safari and Chrome browsers. I am from Romania.
    Let me tell you what I tried so far:
    1. Using Safari or Chrome I tried several times to reactivate my subscription by editing billing informations and using same debit card details.
    2. I tried from adobe.com and from creative.adobe.com. On the second one an error said: There is an error on our end. Please try again later. I tried several times without succes.
    3. I spoke with an agent of yours. No solutions found. They all sent me two phone numbers to some resellers from my country that instead of helping me in any way they tried to sell me a new subscription. That is not OK.
    Therefore in the last three days I tried and tried but the same error appears over and over again:
    Error
    There was a problem in the store. If you wish to complete your purchase immediately, please call 800 0280148.
    I do not even know where to call. I tried calling as a US number. It says it is not in service.
    Here is what appears on my account when trying to reactivate it and renew the billing details from creative.adobe.com:
    And after I tried:
    Now the money are on my bank account. I am stuck and cannot work for the last three days. And yet I have no solution to renew it or to renew the billing informations.
    I would really appreciate if you could help me.
    Kind regards,
    Andrea

  • 34BEC24-E596-4e99-A191-52C6199 Error when attempting to update iTunes

    This is the error code I get when trying to update iTunes on a Win 8.1 64 bit PC. Also unable to uninstall iTunes.Doesn't matter if download directly or select update.

    So right now, when you search programs in the start menu, nothing from Apple is left?
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple\
    C:\Program Files\iTunes\
    C:\Program Files\iPod\
    (type these into the windows search box)

Maybe you are looking for

  • Video to TV

    Will an AV cable for a Video iPod allow you to display videos to a TV? Is there way to do it with a dock connector? MacBook Pro   Mac OS X (10.4.10)  

  • CS6 Trial will not open

    I have downloaded the trial version of CS6 and InDesign seems to open and function perfectly, while all the others will not. I get a message saying "You cannot open the application because it is not supported on this type of Mac", although my compute

  • Hey does apple charges for free applications mentioned in Itune??

    Yesterday i bought a Apple IPAD2. i have connected my IPAD2 to itunes at that my there was no applications in it. I have installed some free applications listed in the Itunes. i m curious about, does the apple charge for the free applications as well

  • When is  table BOM_CTO_ORDER_LINES populated

    Soes anyone have any information regarding this Oracle table 'BOM_CTO_ORDER_LINES'. We are trying to determine when this table gets populated.  We know that the Autocreate config process populates the table but when exactly and which API does it  ?

  • HELP ON PDF CUSTOM PAGE SIZE

    Is there any way to save a 5.5" x 8.5" publisher file to the same sized pdf pages....??? I have Windows Vista and Adobe Reader 8. I have a 348 page cookbook ready to publish, but the cookbook publisher wants it saved to pdf in the print-page size....