Error when backing up my iPhone 5

Does anyone know how I can fix itunes or my iphone? My OS X is running on 10.8.5 and my iPhone updated to 6.1.4.
I've restarted the computer and the phone it syncs but it wont back up.
It last backed up in April but now it always says "itunes could not backup because an error has occured". Please help!

Did you go through step 5 of the article (check security settings)?
Have you tried restarting your iPhone?  Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.

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