Error when click customize my portal

Dear All,
When I login into my portal web application and click the customize my
portal button, it shows
An error occurred:
java.lang.NoClassDefFoundError: com/bea/p13n/rules/manager/RulesManagerHome
How can I solve this problem ?
Sincerely,
Alan

Alan,
This looks like a deployment or configuration problem - the portal cannot
find the classes for the RulesManager, which is in rules.jar. Did you edit
any of the configuration?
Sincerely,
Daniel Selman
"Alan Liu" <[email protected]> wrote in message
news:3cdb7b1a$[email protected]..
Dear All,
When I login into my portal web application and click the customize my
portal button, it shows
An error occurred:
java.lang.NoClassDefFoundError:com/bea/p13n/rules/manager/RulesManagerHome
How can I solve this problem ?
Sincerely,
Alan

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    Applikationsserver....... "ebpqas"
    Netzwerkadresse.......... "144.127.70.32"
    Betriebssystem........... "SunOS"
    Release.................. "5.9"
    Hardwaretyp.............. "sun4u"
    Zeichen-Länge............ 8 Bits
    Pointer-Länge............ 64 Bits
    Workprozess-Nummer....... 0
    Kurzdump-Einstellung..... "full"
    Datenbankserver.......... "ebpqas"
    Datenbanktyp............. "ORACLE"
    Datenbankname............ "EBQ"
    Datenbank-User-Id........ "SAPEBP"
    Zeichensatz.............. "es"
    SAP-Kernel............... "640"
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    Datenbankversion......... "OCI_920 "
    Patch-Level.............. "80"
    Patch-Text " "
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    Datenbank ............... "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE
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    SAP-Datenbankversion..... "640"
    Betriebssystem........... "SunOS 5.8, SunOS 5.9, SunOS 5.10"
    Usuario, transacción....
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    Benutzer............ "CRARIABR"
    Sprachenschlüssel... "S"
    Transaktion......... "BBPSC02 "
    Programm............ "SAPLBBP_PDH"
    Dynpro.............. "SAPLBBP_SC_UI_ITS 2000"
    Dynprozeile......... 4
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    000500         MSGARG2 = LV_MSGARG2
    000510         MSGARG3 = LV_MSGARG3.
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    000530     MESSAGE ID GC_MSGID_BBP_PD TYPE C_MSGTY_I NUMBER IV_MSG_NO
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    000550                  LS_CALLSTACK1-EVENTNAME
    000560                  LS_CALLSTACK1-PROGNAME.
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    000680         WORKED_ON_DOCUMENT = LV_GUID
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    000730   ENDFUNCTION.
    Thanks in advance for your help.

    Hi
    It seems some mandatory System configuration settings are missing.
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    Regards
    - Atul

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