Error when clicking send fax in SAP B1 2007A

Hi,
I'm trying to configure my client's SAP B1 server to be able to send faxes via SBOMailer and MS Fax. I read the guides and documentation.
1. Does faxing only work strictly in the scenarios stated in the documentation?
2. Will it work if:-
a) The server has MS Fax and a fax modem installed; and
b) I am logged in to the server via remote desktop; and
c) I only configured the fax portion of the SBOMailer since I am not using the email function?
Basically, in this scenario, the Service Manager, SBO Mailer, MS Fax, fax modem and SAP Client (because I am using remote desktop) are on the same machine.
I am asking this because I keep getting the following error when I click send:-
"Email address has not been defined for the sender. Cannot send email, SMS, or fax. , 'manager' [Message 3581-4]"
I have checked the company details, business partner details and the fax console's "sender information". They all have email addresses and fax numbers keyed in.
After a few minutes, the fax console shows that the system tried to dial to itself and so got a "no dial tone" error. The file that it sent only contained the Cover page and nothing else. What's going on?
Can anyone out there help me?
Regards,
Jin Siang

Hi,
Thanks for your advice. That solved one part of the problem. Now the system states "Operation Completed Successfully." BUT nothing appears in the fax console outbox and sent folders. The SBOMailer and MS Fax do not seem to be communicating with each other.
Email settings are blank because it is not used.
For fax settings, I put:-
Microsoft Fax Server: Server IP
Fax Server Type: Microsoft Fax
All tickboxes have been checked.
Schedule settings: On specific date
Connection settings: Correct login settings
Database settings: Correct DB selected
Any ideas, guys?
Thanks,
Chris.
Edited by: Jin Siang Lee on Feb 18, 2009 10:38 AM
Edited by: Jin Siang Lee on Feb 18, 2009 10:44 AM

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Correction Instructions
Correction Instructions
Software Component
Valid from
Valid to
Number
SAP_BASIS
46B
46D
473267
SAP_BASIS
610
620
473185
Support Packages & Patches
Support Packages
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SAP_BASIS
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SAPKB46B48
46C
SAPKB46C39
46D
SAPKB46D28
610
SAPKB61027
620
SAPKB62014
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CLEAR POPT.
POPT-TDCOPIES = 1. " one copy
POPT-TDDEST = " done internaly by script,
POPT-TDPRINTER = " do not fill !!!
POPT-TDNEWID = 'X'. " do not reuse old spool request
POPT-TDDATASET = 'TEST'(022). " fill as you want
POPT-TDSUFFIX1 = 'FAX'(023). " fill as you want
POPT-TDSUFFIX2 = SY-UNAME. " fill as you want
POPT-TDIMMED = 'X'. " send now
POPT-TDLIFETIME = 8. " keep 8 days in spool
POPT-TDTELENUM = NUMBER. " number without country code
POPT-TDTELELAND = COUNTRY. " country of recipient
POPT-TDCOVER = 'test fax'(024).
POPT-TDCOVTITLE = 'test fax'(024).
POPT-TDIEXIT = 'X'.
CALL FUNCTION 'PRINT_TEXT'
EXPORTING
APPLICATION = 'TX'
ARCHIVE_INDEX = ' '
ARCHIVE_PARAMS = ' '
DEVICE = 'TELEFAX' "<<< here we say: fax it !
DIALOG = 'X'
HEADER = HEADER
OPTIONS = POPT
IMPORTING
RESULT = PRES
TABLES
LINES = DOC2FAX
EXCEPTIONS
OTHERS = 01.
do not bother with exception in sample code
CANCELED = 01
DEVICE = 02
FORM = 03
OPTIONS = 04
UNCLOSED = 05
UNKNOWN = 06
FORMAT = 07
TEXTFORMAT = 08
EXTERNAL = 09.
IF SY-SUBRC = 0.
arriving here means we could send:
SID = PRES-TDSPOOLID.
IF SID > '00000'.
MESSAGE S433 WITH SID.
ENDIF.
LEAVE .
ELSE.
do not bother with exception in sample code
MESSAGE A400 WITH 'PRIN_TEXT'.
ENDIF.
ENDFORM. " SEND_FAX

Error when clicking send fax in SAP B1 2007A

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