Error when connecting Iphone 4 to computer

When i connect my iphone 4 to the itunes, it says: "This iphone cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install itunes again."... i already did this once it did not work. can somebody help, i cannot download ios5 because of this.

Hello, helplessandconfused. 
Thank you for visiting Apple Support Communities. 
When syncing your device for the first time, iTunes will prompt you to either setup as a new device.  Make sure to select the option to setup as new otherwise your data will be overridden.  You will also need to transfer purchases as outlined in the second article below.  To import your photos to your computer, see the last article.  I would recommend following the steps for importing photos first. 
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/ht5262
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Cheers,
Jason H. 

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